Th3rd Curve Ltd

Training solution development and deployment

We provide services to buyers that enable them to fully scope, design and deploy organisational training programmes. This includes training needs analysis, instructional design and strategies, learning software selection, course design, content authoring, deployment to staff and training programme performance evaluation.

Features

• Adaptive learning - custom learning experiences based on existing competency
• Blended learning - supporting technology taking advantage of online/offline resources
• Retention training - lessons delivered at intervals until knowledge retained
• Learning pathways - customised learning journeys to meet individual needs
• Microlearning - learning content in bite-sized chunks
• Accessibility - content delivery via PC, Tablet, Phone App
• Social learning and gamification - increasing learners' engagement and learning
• Assessment and Assurance - practical and virtual assessment of competence
• Certification, accreditation - of training courses custom to client needs
• Continuous learning enabled through push and pull content delivery

Benefits

• Time to competency halved with faster onboarding, skill acquisition
• Single-concept learning: Focusing on one concept enhances engagement, skills retention
• Efficiency, completion rates: microlessons, 3-7 minutes, achieve 82% completion rate
• Provides learner insights into knowledge retention, application, enabling risk identification
• Learner performance assessments, balanced of technology and human touchpoints
• Tailored solutions addressing challenges in learning and business transformation
• Prescribed and assured learning pathways with accreditation via knowledge assessment.
• Achieve measurable improvements in organisational performance through competency development
• Flexible, habitual learning integrated into daily routines without workflow disruption.

£500 to £1,600 a unit a day

• Education pricing available

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at info@th3rdcurve.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

447699795494235

Contact

Niall Faris
07989 437362
info@th3rdcurve.com

Planning

• Planning service: Yes
• How the planning service works: We help clients to implement their learning programmes and the adoption of learning management systems through a detailed planning process starting with scoping, content analysis, learning strategy and course design, technology optioneering and deployment, programme delivery and evaluation. This approach ensures an engaging, relevant, and impactful learning experience for your workforce. We enable you to adopt digital learning solutions that address the common challenges faced in corporate learning and business transformation. Services include deployment of adaptive learning platforms, agile content development methodologies, engaging learning strategies, personalised learning, and accessible cloud-based platforms. Our approach incorporates effective learner performance assessments and a balanced blend of technology and human touchpoints.
• Planning service works with specific services: No

Training

• Training service provided: Yes
• How the training service works: Understanding our clients' needs, we tailor training materials and plans, ensuring timely and effective training for various user types including system usage and administration processes. We offer direct training or 'train the trainer' methods, which range from classroom-based and virtual sessions to blended learning incorporating learner assessment, accommodating various learning styles. New users follow our established Success Framework, a learning journey that helps them to get the most out the selected training solution. Our goal is to leave a lasting legacy of effective training, empowering users to maximise system usage.
• Training is tied to specific services: No

Setup and migration

• Setup or migration service available: Yes
• How the setup or migration service works: If buyers have an existing training solution or learning management system, we provide services to migrate existing users, user data and training content to the new cloud service.
• Setup or migration service is for specific cloud services: No

Quality assurance and performance testing

• Quality assurance and performance testing service: No

Security testing

• Security services: No

Ongoing support

• Ongoing support service: Yes
• Types of service supported:
  • Buyer hosting or software
  • Hosting or software provided by your organisation
  • Hosting or software provided by a third-party organisation
• How the support service works: We provide services to develop and deploy customised and highly personalised organisational training programmes that support the rollout and user adoption of software and organisational processes. Post implementation, we provide ongoing support by assessing learning performance and providing timely learning materials and activities delivered in various formats such as bitesize or microlearning, information aids, memory retention quizzes, practical assessments and social learning opportunities. In this way, user adoption is improved and typical organisational challenges in relation to training are overcome.

Service scope

• Service constraints: None

User support

• Email or online ticketing support: Email or online ticketing
• Support response times: An initial response will be given within two hours and a solution (if needed) will be started within 24 hours.; ; Support through the help desk is available during office hours (09.00 hrs to 17.00 hrs Central European Time on working days). Outside of these hours contact can be made to an emergency telephone number for Priority 1 reports only.; On receiving a report, ANewSpring will assign it a priority and launch a solution process. An incident response is provided between 1-8 hours depending on the report priority: critical service impact; major service impact, moderate to no service impact.
• User can manage status and priority of support tickets: Yes
• Online ticketing support accessibility: None or don’t know
• Phone support: Yes
• Phone support availability: 9 to 5 (UK time), Monday to Friday
• Web chat support: No
• Support levels: Helpdesk and ticketing system services are included in the licence costs. This includes an online ticketing system with a back office support team and dedicated phone support is also available. A technical account manager or cloud support engineer can be provided if required. An interactive knowledge centre, comprising administrator and user helpguides and support, is supplied within the software as standard at no extra cost.

Resellers

• Supplier type: Reseller providing extra features and support
• Organisation whose services are being resold: ANewSpring

Staff security

• Staff security clearance: Staff screening not performed
• Government security clearance: Up to Developed Vetting (DV)

Standards and certifications

• ISO/IEC 27001 certification: No
• ISO 28000:2007 certification: No
• CSA STAR certification: No
• PCI certification: No
• Cyber essentials: Yes
• Cyber essentials plus: No
• Other security certifications: No

Social Value

• Social Value:

  Social Value

  • Fighting climate change
  • Covid-19 recovery
  • Tackling economic inequality
  • Equal opportunity
  • Wellbeing

  Fighting climate change

  Th3rdcurve believes in and is committed to being an environmentally friendly company. We do not operate company vehicles and we encourage our staff to use public transport when travelling to our office or the offices of our clients. We participate in the Bike2Work scheme to encourage our staff to cycle instead of using other forms of transport. We encourage remote working and all our roles are hybrid. ; ; Our office is located in a shared office space, which is committed to climate change and decreasing greenhouse house emissions and being a net zero carbon business by 2030. Year on year, it has reduced its overall energy consumption, by removing gas boilers, installing LED lighting and efficient heating and ventilation systems. ; ; We ensure our office waste is separated and recycled accordingly. We are a majority paperless company, with printing used only as a last resort or legal requirement. We discourage the use of a printer if work can be done electronically. ; ; Th3rdcurve works with clients and suppliers to promote a focus on climate change. This has included the design and implementation of reports and dashboards on large infrastructure projects to monitor and drive their commitments to the environment, notably compliance with environmental and energy efficiency requirements.; ; We will continue to seek further opportunities and improvements, wherever possible, to tackle climate change to try to safeguard our planet for future generations.

  Covid-19 recovery

  Throughout COVID-19 all our roles were fully remote and now have transitioned to a hybrid working model. During lockdown, we supplied our staff with office equipment to set up a functional and healthy workspace at home. We set up Slack, a messaging app for that connects people to business-related information and discussion. To retain morale and grow team bonding, we used Whatsapp to stay in regular social contact and we organised (non-compulsory) after work virtual team quizzes. We also encouraged our staff to think of each other during the lockdown and look out for signs of anyone that seemed to be withdrawn or struggling.; ; When it was required, we implemented social distancing and face masks in line with government guidance. We are proud that, despite being a small company, we were able to flex and adapt to the situation to provide continued services to our clients to work in a fully virtual and then later hybrid way. We did not need to use the furlough scheme - we continued to keep everyone working and paid.; ; Additionally, once hybrid working began, we fully supported the decision of a member of staff who wanted to continue to fully work from home to protect their physical and mental health.; ; In early 2021, a small team took part in Race The Thames where, through indoor rowing, cycling and running, covered a distance of 346km and raising £2,822 for charity in just one week.

  Tackling economic inequality

  Th3rdcurve runs both graduate and internship schemes. For our first graduate scheme, we partnered with GradFuel and the Kickstarter Scheme, which is for 18–24-year-olds on universal credit. For our internships, we approach a variety of universities and courses across the UK to ensure a diverse range of candidates. ; ; We support our staff in undertaking additional training and professional qualifications. We encourage our staff to share their knowledge and expertise by training other members of staff regularly and hosting lessons learnt sessions. ; ; We have a corporate social responsibility partnership with Date Sultan, a company that sources premium dates with ethical and Fairtrade purchasing at the heart of what it does, ensuring that everyone in its supply chain is paid a fair living wage and isn't a victim of modern slavery.

  Equal opportunity

  Th3rdcurve employs individuals from a diverse range of social, economic and ethnic backgrounds. We firmly believe that having a diverse and inclusive workforce, where people are valued for their individuality – in fact, ‘individuality’ is one of our company values – brings a wealth of differing experiences and perspectives that strengthen the services that our company provides. We currently have a gender ratio of 40% females, which we pride ourselves in as this much higher than the industry average.; ; We have a partnership with The Diversity Hut, a social enterprise that actively and positively promotes diversity and inclusion, and equips companies with the knowledge and tools to attract and retain diversity, therefore increasing productivity, profitability and innovation.

  Wellbeing

  Th3rdcurve is fully committed to employee wellbeing. We pride ourselves in being proactive and campaigning for healthy mental and physical health. We have appointed a mental wellbeing champion who regularly provides insight, tips and help for our employees’ wellbeing through regular bulletins and events.; ; We provide SAD lamps to help our team through the winter months and have an internal guide on supporting mental wellbeing. All staff members have access to wellbeing portals via Vitality and UNUM, which has a 24/7 employee assistance helpline. ; ; We run wellbeing days where the whole company gets together to focus on our mental wellbeing and support each other. We encourage our staff to take part in charity events, particularly focused around wellbeing and mental health charities. For example, we have participated in the Race the Thames rowing competition and The Lost Hours Walk, both supporting CALM (Campaign Against Living Miserably) charity. We also ran an internal step competition to encourage our staff to walk more and get outside for the benefit of their mental and physical health.; ; Throughout the year we run anonymous surveys to get feedback on our employees’ wellbeing and gather suggestions for other events or improvements. We encourage our employees to meet up in person to ensure there is connection across the team as we know this is beneficial for wellbeing especially with hybrid working.; ; We are particularly mindful of our staff’s wellbeing when individuals are embedded within a client organisation. Each commission has a director-level commission lead who is responsible for the team's wellbeing. Additionally, everyone meets regularly with their line managers, where a discussion on wellbeing is part of the standard agenda. We also have a ‘buddy’ system, where our staff have a nominated colleague to contact for advice, encouragement and to ‘check in’ with each other informally.

Pricing

• Price: £500 to £1,600 a unit a day
• Discount for educational organisations: Yes

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at info@th3rdcurve.com. Tell them what format you need. It will help if you say what assistive technology you use.