Digital Space Cloud Services Limited

Digital Space FinOps & Cloud Cost Optimisation

DigitalSpace use our expertise in cloud economics to help monitor costs and look for any potential to reduce cloud spend. With access to multiple cost optimisation tools, we actively work with you to help accurately forecast spend, implement effective tagging policies and make recommendations for rightsizing and Reserved Instance purchases.

Features

• FinOps Certified Practitioners
• Spend forecasting, cost tracking, and cost reduction
• Access to cost optimisation, analysis, and cost monitoring tools
• Design a tagging strategy that supports business needs
• More than 10 years' experience in reducing Cloud costs
• Access to staff who can implement required changes
• Personal service

Benefits

• Generates value - typically pays for itself in 3 months
• The service is free of charge to our resale customers
• Scheduling workloads typically reduces costs by 75%
• Reserved Instance recommendations can save 20-60%
• Managed databases can reduce both licence & management costs
• Expertise in replacing Citrix estates with far cheaper alternatives
• Storage optimization can reduce costs by >90%

£1,195 a unit a year

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at frameworks@digitalspace.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 13

Service ID

448174915818940

Contact

Gary Beddow
0333 220 0222
frameworks@digitalspace.co.uk

Planning

• Planning service: Yes
• How the planning service works: Building a business case for migrating to the cloud can be difficult due to the complex economics of the cloud. We provide the capability to produce a financial model detailing the costs of migration and the TCO (Total Cost of Ownership) so that you can understand what the costs of your cloud environment would look like and effectively build you case for moving to the cloud.; ; We can also help you optimise your existing AWS environment to achieve significant savings and improve operational governance and reporting.
• Planning service works with specific services: Yes
• Hosting or software services the planning service works with: AWS

Training

• Training service provided: No

Setup and migration

• Setup or migration service available: Yes
• How the setup or migration service works: Helps create business case and pricing
• Setup or migration service is for specific cloud services: Yes
• List of supported services: AWS

Quality assurance and performance testing

• Quality assurance and performance testing service: Yes
• How the quality assurance and performance testing works: Demonstrate savings through the use of our cost monitoring tools and provide detailed cost reports to show savings on individual resources.

Security testing

• Security services: No

Ongoing support

• Ongoing support service: Yes
• Types of service supported: Hosting or software provided by your organisation
• How the support service works: Our service can be provided on an ongoing basis to produce continuous cost optimisation on your cloud resources. We do this by iteratively analysing and optimising your environment through switching off, rightsizing and reserved instances.

Service scope

• Service constraints: AWS account must be transferred to an AWS Organisation owned by Digital Space

User support

• Email or online ticketing support: Email or online ticketing
• Support response times: 5 working day turnaround as not mission critical service
• User can manage status and priority of support tickets: Yes
• Online ticketing support accessibility: None or don’t know
• Phone support: Yes
• Phone support availability: 9 to 5 (UK time), Monday to Friday
• Web chat support: No
• Support levels: Business and Information Support - Answer queries within 5 days

Resellers

• Supplier type: Reseller providing extra features and support
• Organisation whose services are being resold: Amazon Web Services, AWS

Staff security

• Staff security clearance: Conforms to BS7858:2019
• Government security clearance: Up to Security Clearance (SC)

Standards and certifications

• ISO/IEC 27001 certification: Yes
• Who accredited the ISO/IEC 27001: Alcumus Isoqar Limited
• ISO/IEC 27001 accreditation date: 25/8/2021
• What the ISO/IEC 27001 doesn’t cover: Nothing - all areas of our business
• ISO 28000:2007 certification: No
• CSA STAR certification: No
• PCI certification: No
• Cyber essentials: Yes
• Cyber essentials plus: No
• Other security certifications: Yes
• Any other security certifications: ISO27017 Cloud security

Social Value

• Fighting climate change:

  Fighting climate change

  We monitor and publish our carbon emissions annually and have committed, via the Science Based Targets Initiative, to reduce them by 42% by 2030 against 2020 levels. We hold ISO14001 and have a Corporate Social Responsibility group that meets monthly to design and deliver improvement projects including improvements to the energy efficiency of our data centres. We use virtualisation technologies to improve consolidation of workloads and utilisation in our data centres and then use a combination of building management systems, free-air cooling, cold aisle containment and battery storage to maintain high Power Usage Effectiveness (PUE).; ; We enable our customers to reduce their emissions through use of our private and public Cloud services which are typically 80% more energy and carbon efficient than on-premises systems. Our SD-WAN services enable re-use of networking hardware and we provide recycling and re-use of laptops through our partners.; ; We gained a bronze award in 2022 from EcoVadis for being in the top 50% of the companies for whom they track Corporate Social Responsibility.
• Tackling economic inequality:

  Tackling economic inequality

  Digital Space is tackling economic inequality primarily by recruiting Apprentices. Digital Space has a programme in place to source local apprenticeship talent for several of our first line roles. These apprentices are then developed into the business. Key areas of focus for the scheme are our Network Operation Centre and Helpdesk 1st lines, Customer Services and Sales. We will also look to take Product Managers, HR and Administration/Finance apprentices on an ad hoc basis. Our apprenticeship programme works with local schools but also partners with specialised external companies to ensure we get the right talent for the future talent pool of our business. ; ; More generally, Digital Space creates employment for approximately 200 positions in the company head office and warehousing facilities in Newark, with the remaining 150 roles located across all regions of the United Kingdom.; We support home and flexible working, offer salary sacrifice for childcare vouchers, and all staff have the opportunity to opt into private health and dental care schemes. In addition, an Employee Assistance Programme is provided free of charge. ; Each year, the team at Digital Space chooses a charity to support and raise money for through numerous fundraising activities and initiatives.
• Equal opportunity:

  Equal opportunity

  Digital Space addresses equal opportunity by ensuring that everyone is treated with dignity and respect at work. We enforce and regularly review a number of HR policies, ensuring that all employees are treated as individuals, fairly and without bias, including through recruitment, training, promotion and career development and our values or “ways of working” reflect that.; The company aims to create a workplace where employees are confident of fair treatment, have access to opportunities and where the company has a mechanism for solving any problems that occur.; ; Digital Space supports the Equality Act 2010, where “equal opportunities” upholds the idea that all employees should be entitled to and have access to all of Digital Space’s facilities at every stage of employment, including the pre-employment phase.; That means every employee at Digital Space should have:; • An equal chance to apply and be selected for posts pre-employment; • An equal chance to be trained, developed, and promoted whilst employed with the company; • An equal chance to have their employment terminated equally and fairly; Employees have the right to:; • Fair practices and behaviour in the workplace; • Fair allocations of workload; • A workplace that is free from unlawful discrimination, harassment or bullying; • Merit based selection process for recruitment and promotion; • Fair processes to deal with work-related complaints and grievances; ; We have completed the government's Modern Slavery Assessment Tool and are working to educate our staff so that they are more aware of potential issues.
• Wellbeing:

  Wellbeing

  Digital Space provides a number of facilities for its staff to encourage a healthy work environment. Employees at Digital Space benefit from discounted physiotherapy sessions, the bike to work Government scheme and a range of discounts on products and services, including gym membership. The company offers a free corporate healthcare cash plan – Medicare benefits include cashback on prescriptions, consultations, diagnostic tests, scans, and complementary/alternative therapies. This also includes a 24/7 health and stress-related helpline service in order to assist with better mental health.; ; The company's objectives are to promote the health and wellbeing of all colleagues and to provide a safe working environment. This is evident in the investment made in the Newark office refurbishment, creating an agile workspace including several standing workstations to help prevent health conditions arising from prolonged sitting, along with new ergonomically designed chairs with body balance mechanisms.; ; We encourage and invest in our staff's ongoing career development, recommending and supporting training and further education across all teams and disciplines. We also work to encourage information sharing including regular 'all hands' meetings, weekly video presentations and the OfficeVibe survey tool which asks all employees to answer a number of questions about how they feel they're being treated and how this could be improved on a weekly basis.

Pricing

• Price: £1,195 a unit a year
• Discount for educational organisations: No

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at frameworks@digitalspace.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.