SAPPHIRE TECHNOLOGIES LIMITED

DMARC Configuration and Management

Sendmarc protects organisations from email fraud by simplifying DMARC implementation and enforcement. Our platform provides real-time visibility, automated reporting, and actionable insights to block spoofing and phishing attacks. We help improve email deliverability and brand trust while reducing security risks with easy-to-use, scalable email authentication solutions.

Features

• Simplified DMARC setup for fast, hassle-free email authentication deployment.
• Real-time DMARC reporting with clear, actionable insights and alerts.
• Automated SPF and DKIM monitoring to ensure continuous email protection.
• Scalable platform supporting multiple domains and complex organisational structures.
• Expert support and guidance to optimise email security posture continuously.
• Integration with existing security tools for seamless operational workflows.
• Automated SPF flattening to avoid common SPF related errors
• Continuous policy enforcement updates to maintain maximum email security effectiveness.
• Support for advanced standard implementation like MTA-STS/TLS-RPT and BIMI
• Robust reputation monitoring for your sending IPs.

Benefits

• Identify DMARC-related compliance issues and remediate within a single system
• Use system generated alerts and insights to make accurate decisions.
• Stop trawling for DMARC errors and receive anomaly-based alerts.
• Simplify monitoring for complex organisations with multiple IT departments
• Focus on your core functions, leveraging Sendmarc's experts for DMARC.
• Leverage a system that easily integrates into your IT stack
• Add senders without breaking your SPF record
• Stay compliant knowing the Sendmarc has your DMARC covered
• Add additional layers of security without extra cost.
• Monitor your IPs for blacklisting or reputational issues.

• Education pricing available
• Free trial available

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at info@sapphire.net. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 15

Service ID

449982083451128

Contact

Katie Smith
0845 58 27001
info@sapphire.net

About your service

• Service categories:

  Applications

  Collaborative

  • Email
• Multi cloud support: No

Service scope

• Software add-on or extension: Yes, but can also be used as a standalone service
• What software services is the service an extension to: All services that use email as a communication tool (e.g. CRMs, email marketing tools, everyday email services) will benefit from sending DMARC compliant mail. Sendmarc ensures that those senders are DMARC compliant. So while not explicitly reliant on those services to function, Sendmarc ensures they're working accurately.
• Cloud deployment model: Public cloud
• Service constraints: No
• System requirements: Access to a modern web browser with internet access

User support

• Email or online ticketing support: Yes
• Support response times: Our Helpdesk is open for In-hours support from 08:30 till 17:00 Monday to Friday, excluding UK public holidays (England and Wales). Customers with Out-of-hours support contracts may raise Priority 1 calls only, outside these times.
• User can manage status and priority of support tickets: No
• Phone support: Yes
• Phone support availability: 9 to 5 (UK time), Monday to Friday
• Web chat support: No
• Onsite support: No
• Support levels: Level 1 - Sapphire Help Desk The first point of escalation should always be the Sapphire Help Desk and escalation must be separate from the initial call to log the fault. The Cloud customer must obtain a case reference number for the fault. Level 2 - Sapphire Professional Services Manager This is the second point of escalation in the event of the Help Desk being uncontactable or an increase in call priority being required. The Cloud customer should quote the case reference number provided. Level 3 - Head of Security Consultancy This is the third point of escalation in the event of the Manager being uncontactable or a further increase in call priority being required.
• Support available to third parties: Yes

Onboarding and offboarding

• Getting started: Sendmarc provides online training, as well as user documentation. However, the primary mechanism that we utilise to help users starting to use our service is our onboarding and implementation process, delivered through a dedicated DMARC engineer. This process ensures the customer is not only able to start using the service, but that they able to fully protect their domains. We guarantee this service and will work with the customer until the work of protecting the domain is complete.
• Service documentation: Yes
• Documentation formats: HTML
• End-of-contract data extraction: Data extraction is done via support request.
• End-of-contract process: When the contract with Sendmarc ends, the Sendmarc team will assist the customer in offboarding their domains. This will include rolling back the DMARC policy to monitoring mode, providing the customer with replacement SPF records, as well as any DKIM keys managed within the Sendmarc platform prior to the end of the contract. On date of effect of the cancellation, user access is revoked. Data can be extracted by support request, otherwise, we retain the data for 60 days after contract before purging the data.
• Documentation accessibility standard: None or don’t know
• How the documentation is accessible: Xx

Using the service

• Web browser interface: Yes
• Supported browsers:
  • Microsoft Edge
  • Firefox
  • Chrome
  • Safari
  • Opera
  • Other
• Application to install: No
• Designed for use on mobile devices: Yes
• Differences between the mobile and desktop service: All features available on the desktop service are available on the mobile service.
• Service interface: Yes
• User support accessibility: None or don’t know
• Description of service interface: Using our interface, users are able to do the following:; - View enriched DMARC reports, showing all infrastructure sending mail on their behalfs; - Manage all DKIM, SPF, DMARC, MTA-STS, TLS-RPT and BIMI settings; - View the reputation of all sending IPs from legitimate sources; - View all sending volume from threat sources; - View and manage all users of the Sendmarc platform.
• Accessibility standards: None or don’t know
• Description of accessibility: Users access the service via a secure, internet-connected web-based dashboard to monitor email authentication, configure domains, view reports, and manage alerts, without installing software or accessing underlying infrastructure.
• Accessibility testing: We have not done any testing in this regard.
• API: Yes
• What users can and can't do using the API: All domain management and configuration functionality is available via the API, along with reporting endpoints. You can also create and manage users through the API with the appropriate access rights.; Limitations can be set up either using user roles or on API keys themselves by granting them limited permissions appropriate to the API key's requirements.
• API documentation: Yes
• API documentation formats:
  • Open API (also known as Swagger)
  • HTML
• API sandbox or test environment: No
• Customisation available: No

Scaling

• Independence of resources: We use scalable elastic infrastructure to handle spikes in demand.

Analytics

• Service usage metrics: Yes
• Metrics types: This is dependent on the interpretation of usage metrics. We provide login and action (create/delete/edit) logs for users across the platform. Additionally, as a core part of the service we provide reported email volume for all domains which have Sendmarc as a target.
• Reporting types:
  • API access
  • Real-time dashboards
  • Regular reports
  • Reports on request
• Resource tagging: No
• FOCUS resource tagging: No

Resellers

• Supplier type: Reseller providing extra support
• Organisation whose services are being resold: Sendmarc

Staff security

• Staff security clearance: Conforms to BS7858:2019
• Government security clearance: Developed Vetting (DV)

Asset protection

• Knowledge of data storage and processing locations: Yes
• Data storage and processing locations: European Economic Area (EEA)
• User control over data storage and processing locations: No
• Datacentre security standards: Managed by a third party
• Penetration testing frequency: At least once a year
• Penetration testing approach: ‘IT Health Check’ performed by a CHECK service provider
• Protecting data at rest:
  • Physical access control, complying with CSA CCM v4.0
  • Encryption of all physical media
• Data sanitisation process: Yes
• Equipment disposal approach: In-house destruction process
• Data sanitisation type: Physical Destruction / Hardware containing data is completely destroyed

Data importing and exporting

• Data export approach: Exports are possible through support request, though are seldom necessary.
• Data export formats:
  • CSV
  • Other
• Other data export formats: Users cannot export data. It can be provided in XML
• Data import formats: Other
• Other data import formats: Users cannot import data but provide in zipped XML

Data-in-transit protection

• Data protection between buyer and supplier networks: TLS (version 1.2 or above)
• Data protection within supplier network: TLS (version 1.2 or above)

Availability and resilience

• Guaranteed availability: Sendmarc maintains high availability through a fully geo-redundant system in Microsoft Azure, with application redundancy via Azure Kubernetes Service clusters and persistent data replicated across at least two Azure regions. Real-time monitoring and automated alerts ensure uptime, and disaster recovery testing is performed every six months. Internal SLAs are in place to meet service delivery and availability requirements. Availability SLAs can be negotiated directly for Enterprise customers.
• Approach to resilience: This is available on request at trust.sendmarc.com
• Outage reporting: This is publicly available at status.sendmarc.com

Identity and authentication

• User authentication needed: Yes
• User authentication:
  • Multi-Factor Authentication (MFA)
  • Identity federation with existing provider (for example Google Apps)
  • Username or password
• Access restrictions in management interfaces and support channels: Access to management interfaces and support channels is restricted using role-based access control, least privilege principles, and formal approval processes. Access is managed via Microsoft Active Directory and Azure Security Groups, with SSO and MFA enforced. Administrative access requires documented requests and management approval. All access and actions are logged and regularly reviewed. Only authorised personnel are granted access, and quarterly access reviews are conducted to ensure compliance.
• Access restriction testing frequency: At least once a year
• Management access authentication:
  • Multi-Factor Authentication (MFA)
  • Identity federation with existing provider (for example Google Apps)
  • Dedicated link (for example VPN)

Audit information for users

• Access to user activity audit information: Users have access to real-time audit information
• How long user audit data is stored for: Between 1 month and 6 months
• Access to supplier activity audit information: Users have access to real-time audit information
• How long supplier audit data is stored for: Between 1 month and 6 months
• How long system logs are stored for: At least 12 months

Security governance

• Named board-level person responsible for service security: Yes
• Security governance certified: Yes
• Security governance standards:
  • ISO/IEC 27001
  • Other
• Other security governance standards: We also comply with SOC2 Type II
• Information security policies and processes: Sendmarc maintains a comprehensive Information Security Management System (ISMS) with documented policies and procedures, including Access Control, Asset Management, Business Continuity, Cryptography, Data Management, Human Resource Security, Incident Response, Operations Security, Physical Security, Risk Management, Secure Development, Third-Party Management, and Privacy Compliance. Policies are reviewed at least annually, roles and responsibilities are clearly defined, and controls such as SSO with MFA, secure development, and incident response are enforced.
• Software Security Code of Practice: Yes

Operational security

• Configuration and change management standard: Supplier-defined controls
• Configuration and change management approach: Sendmarc maintains formal, documented configuration and change management processes. All changes to systems, software, and infrastructure are authorised, documented, tested, reviewed, and approved before production deployment. A ticketing system tracks change requests, approvals, and testing results. Development, staging, and production environments are strictly segregated. Configuration baselines and hardening standards are enforced, and all changes are subject to managerial approval and quality assurance. Regular reviews and audits ensure compliance.
• Vulnerability management type: Undisclosed
• Vulnerability management approach: Vulnerability management includes security reviews on all system changes, vulnerability scanning and static code analysis on all code changes, and scanning of third-party libraries. Weekly application vulnerability scans are performed, and annual penetration testing is conducted. Vulnerabilities are prioritised and remediated according to SLAs: Critical (7 days), High (14 days), Medium (30 days), Low (60 days). Endpoint protection and MDM are in place. All incidents are logged and tracked until remediation, with communication procedures documented in incident response plans.
• Protective monitoring type: Undisclosed
• Protective monitoring approach: Protective monitoring at Sendmarc includes automated and manual processes to scan, log, and alert on vulnerabilities and incidents across product development, production, and endpoint devices. Monitoring tools include Cloudflare, Azure Defender, Datadog, and Sentry. Logs are reviewed regularly, with alerts for suspicious activity. Intrusion detection, vulnerability management, and incident response procedures are documented and enforced. All administrator and user activities are logged, and incidents are reported and managed according to formal policies.
• Incident management type: Undisclosed
• Incident management approach: Sendmarc maintains a formally documented incident management process, including an Incident Response Plan with defined roles and responsibilities. The process covers identification, classification, containment, recovery, risk assessment, notification, evaluation, and response. Incidents are reported via incidents@sendmarc.com, triaged, investigated, and documented in Hubspot. The Chief Operations Officer manages the response, with regular meetings and escalation procedures. Legal and executive staff are involved as needed. The plan is tested annually, and all incidents are logged, tracked, and communicated to relevant parties.
• Post-quantum cryptography secure: No

Secure development

• Approach to secure software development best practice: Independent review of processes (for example CESG CPA Build Standard, ISO/IEC 27034, ISO/IEC 27001 or CSA CCM v4.0)

Public sector networks

• Connection to public sector networks: No

Pricing

• Discount for educational organisations: Yes
• Free trial available: Yes
• Description of free trial: 1 Domain; 14 Days Data History; 1 Portal User; Email & DNS Analysis Tools; Aggregate Reports; Two-Factor Authentication (2FA); ; Trials last 21 days. No DMARC, DKIM, SPF management. No SPF and DKIM hosting.
• Link to free trial: Signup.sendmarc.com

Discount percentage by annual call-off contract value (excluding VAT)

• Less than £250,000: 0%
• Between £250,000 and £500,000: 3%
• Between £500,001 and £1,000,000: 7%
• Between £1,000,001 and £2,500,000: 10%
• Between £2,500,001 and £5,000,000: 10%
• Over £5,000,001: 10%

Non-mandatory Standards and certifications

• ISO/IEC 27001 certification: Yes
• Who accredited the ISO/IEC 27001: SGS
• ISO/IEC 27001 accreditation date: Tuesday 1 October 2024
• What the ISO/IEC 27001 doesn’t cover: Our ISO27001:2022 covers our whole company.
• ISO 28000:2022 certification: No
• ISO 9001 certification: No
• Quality management systems (QMS): Yes
• CSA STAR certification: No
• PCI certification: No
• Cyber essentials: Yes
• Please provide your Cyber Essentials Certificate Number: 5ae27f6b-8428-42c7-ba13-f02e45285b41
• Cyber essentials plus: Yes
• Please provide your Cyber Essentials Plus Certificate Number: Fb1d4ea6-8ee1-402c-8629-70c0dd6767f3
• Other security certifications: Yes
• Any other security certifications: CREST SOC/Penetration Testing

Social value

• Section B - Commitment for Future: Delivery:

  • Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.

    Policy Outcome 1: Fair work: That offers fair wages and good working conditions. Help people get a job, stay in work, and progress in their careers, with good employment opportunities across the country. Notes: Where there is a large proportion of labour costs in the contract, commercial teams should consider MAC in Outcome 1 as a priority

    • New or retained jobs on the contract workforce in the relevant area that meet the criteria set out in MAC 1b, 1c and 1d
    • New apprenticeships on the contract workforce in the relevant area that meet the criteria set out in MAC 1b
    • Providing opportunities for, and measuring and monitoring of, staff workforce conditions over time, including employee engagement, involvement in decision-making and satisfaction and adapting to any changes in the results, with clear processes for acting on issues identified
    • Plans to engage the contract workforce in deciding the most important workplace issues to address
    • Ensuring new workers are informed of their right to join a trade union
    • Monitoring of employee engagement rates (by protected characteristic) and, where necessary, the development of actions to ensure all voices are heard across the diversity of the workforce
    • Employment contracts that reflect actual hours worked; steps taken to ensure employees understand their contracts and have the ability to review and adjust them if actual hours regularly exceed contracted hours
    • Activities that support an environment where staff are educated about, and feel empowered to, address their physical wellbeing
    • Activities that support an environment where staff are educated about and feel empowered to report and address bullying and harassment
    • Activities to cascade good practice on fair working conditions throughout the supply chain
    • Offer a pay and leave entitlement to all eligible staff who become kinship carers, ideally equivalent to statutory adoption pay and leave
    • Payment of more than the National Minimum Wage or National Living Wage (as appropriate) to the contract workforce
    • Monitoring and reporting of gender and ethnicity pay gaps and plans to address them where necessary
    • Entitlement to sick pay for the contract workforce, with provision in place for any staff who do not meet the earnings threshold for statutory sick pay, payment of sick pay from day one of absence and payment of staff on the contract workforce who are off sick a replacement income of 100% of their usual earnings for as long as possible
    • Plans for an appropriate income replacement policy for staff who are required to spend time away from work to care for a sick dependent or close relative
    • Understanding of in-work progression issues affecting the market, industry or sector relevant to the contract, and in the supplier’s own organisation and those of its key sub-contractors
    • Measures to support in-work progression to help people in the contract workforce, to move into higher paid work by developing new skills relevant to the contract
    • Support for the contract workforce by providing career advice, and providing opportunities for staff working on the contract with in-work progression career development into known skills shortages or high growth areas
    • Support for educational attainment relevant to the contract, including training schemes that address skills gaps and result in recognised qualifications
    • Volunteering opportunities for staff
    • Understanding of the modern slavery risks and issues affecting the market, industry, sector or country (of origin or of source) relevant to the contract, and the workforce in the supplier’s own organisation and those of its key subcontractors
    • Measures to identify, mitigate and manage modern slavery risks relating to the contract and how these will be implemented
    • Outline policies and practices to be applied to or put in place for the contract to mitigate and manage modern slavery risks, including: Pre-employment checks, recruitment practices. Workplace conditions, safeguarding plans and processes in place and regular monitoring with relevant groups considered, which may include sampling
    • How these flow down the supply chain and are monitored Illustrative examples include reporting, site visits, audits, etc.
    • How to ensure business decisions re: price/cost, short lead times, payment timescales do not create modern slavery risks in the supply chain
    • How the supplier will work with NGOs, trade unions or other businesses to address modern slavery risk
    • Means of influencing staff, suppliers, customers, communities and/or any other appropriate stakeholders with respect to modern slavery risks relating to the contract

  • Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.

    Policy Outcome 2: Skills for growth: Supporting growth sectors and addressing skills gaps.

    • Understanding of employment and relevant skills issues, and of the education and training issues relating to the contract. Illustrative examples: demographics, skills shortages, new opportunities in high growth sectors, geographic/local community and skills/employment challenges
    • Support for educational attainment relevant to the contract, including training schemes that address skills gaps and result in recognised qualifications
    • Activities to support relevant sector related skills growth and sustainability in the contract workforce. Illustrative examples: careers talks, curriculum support, literacy support, safety talks and volunteering
    • Delivery of apprenticeships, supported internships and T Level industry placement opportunities (Level 2, 3 and 4+) in relation to the contract

  • Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.

    Policy Outcome 3: Resilient, innovative and flexible supply chains: Support economic growth through enabling resilient businesses, opportunities for small businesses and voluntary, community and social enterprises

    • Understanding of the types of businesses in the market and the level of participation by new businesses, entrepreneurs, start-ups, SMEs, VCSEs and mutuals
    • Activities to identify opportunities to open up sub-contracts under the prime contract to a diverse range of businesses, including new businesses, entrepreneurs, start-ups, SMEs, VCSEs and mutuals
    • Plans for engaging a diverse range of businesses in engagement activities prior to appointing subcontractors (including activities prior to award of the main contract and during the contract term)
    • Activities that demonstrate a collaborative way to work with a diverse range of businesses as part of the supply chain
    • Advertising of supply chain opportunities openly and to ensure they are accessible to a diverse range of businesses, including advertising all subcontracting opportunities on Contracts Finder
    • Ensuring accessibility to contracting and subcontracting opportunities for disabled business owners and employees
    • Structuring of the supply chain selection process to ensure fairness (e.g. anti-corruption) and encourages participation by a diverse range of businesses, including with regard to new businesses, entrepreneurs, start-ups, SMEs, VCSEs and mutual
    • Understanding of local demographics, needs and opportunities for the co-design of the goods, services and works to be delivered under the contract
    • Methods for engaging with different parts of the community (including the education system and charities representing the community) and how communities come together to inform decisions, strategy and projects to leave a positive legacy for future generations
    • Measures to involve local stakeholders and/or users in design (e.g. in the design of services, systems, products or buildings)
    • Plans for positive actions with community groups.
    • Measures for making facilities used in the delivery of the contract available for community groups, education or training
    • Measures to engage users and communities and build relationships to increase community integration build trust and influence how the contract is delivered
    • Plans to respond flexibly and adapt approaches to community engagement and initiatives
    • Support for community-led initiatives relevant to the contract. Illustrative examples: improving transport links; reducing loneliness; helping with English language proficiency; and facilitating social mixing among people with different backgrounds
    • Collaborating with anchor institutions and community groups to make facilities available for education, training or community events

  • Mission: Make Britain a clean energy superpower: To cut bills, create jobs and deliver security with cheaper, zero-carbon electricity by 2030, accelerating to net zero

    Policy Outcome 4: Sustainable procurement practices: Reducing carbon footprints, minimising waste, and promoting the use of clean energy and green technologies.

    • Understanding of opportunities for additional environmental benefits delivery in the performance of the contract, including working towards net zero carbon emissions and use of clean energy and green technologies
    • Collaborative ways of working with the supply chain to deliver additional environmental benefits in the performance of the contract, including working towards net zero carbon emissions and use of clean energy and green technologies
    • Delivery of additional environmental benefits through the performance of the contract, including working towards net zero carbon emissions and use of clean energy and green technologies
    • Understanding of how to influence staff, suppliers, customers, communities and/or any other appropriate stakeholders through the delivery of the contract to support climate and nature protection and improvement
    • Activities to reconnect people with the environment and increase awareness of ways to protect and enhance it

  • Mission: Break down barriers to opportunity: By reforming our childcare and education systems, to make sure there is no class ceiling on the ambitions of young people in Britain

    Policy Outcome 6: Employment and training: For those who face barriers to employment

    • Understanding of employment and skills issues, and of the skills and employment shortages of high growth sectors relating to the contract
    • Creation of employment opportunities particularly for those who face barriers to employment, such as prison leavers, care leavers and/or who are located in deprived areas, and for people in industries with known skills shortages or in high growth sectors
    • Delivery of training schemes and programmes to address any identified skills gaps and under-representation in the workforce for the contract (e.g. prison leavers, care leavers, kinship carers, disabled people)
    • Advertising, promotional and outreach activities designed to raise awareness of the offer to reach the target cohort
    • Understanding of the issues affecting the representation of disabled people in the workforce in the market, industry or sector relevant to the contract, and in the supplier’s own organisation and those of its key sub-contractors
    • Collection of the views and expertise of disabled people and their representative organisations on successfully supporting disabled employees or applicants
    • Inclusive and accessible recruitment practices, and retention-focused activities, including those provided in the Guide for line managers on recruiting, managing and developing people with a disability or health condition
    • Introducing transparency to pay and reward processes
    • Offering a range of quality opportunities with routes of progression if appropriate, e.g. T Level industry placements, students supported into higher level apprenticeships.
    • Working conditions which promote an inclusive working environment and promote retention and progression
    • Other measures to provide equality of opportunity for disabled people and those with health conditions into employment, including becoming a Disability Confident employer and inclusion of supported businesses in the contract supply chain
    • Understanding of the issues affecting inequality in employment, skills and pay in the market, industry or sector relevant to the contract, and in the supplier’s own organisation and those of its key sub-contractors. Measures to tackle inequality in employment, skills and pay in the contract workforce
    • Inclusive and accessible development practices, including guidance for line managers on recruiting, managing and developing people with a disability or health condition

  • Mission: Break down barriers to opportunity: By reforming our childcare and education systems, to make sure there is no class ceiling on the ambitions of young people in Britain

    Policy Outcome 7: Creating a pipeline of opportunities: For the contract workforce, reducing barriers to entry for under-represented groups.

    • Understanding of the issues affecting the development of new skills by target cohort
    • Understanding of the underlying factors affecting improvements to reduce barriers to entry and training schemes for the target cohort(s) related to the contract workforce
    • Other measures to offer development opportunities for the target cohort(s) in the contract workforce
    • Advertising, promotional and outreach activities designed to raise awareness of the offer to reach the target cohort
    • Understanding of issues relating to entering the contract workforce
    • Creation of outreach activities to create a pipeline of employees for the future contract delivery
    • Content of the outreach activity is designed to suit the target cohort
    • Advertising, promotional and outreach activities designed to raise awareness of the offer to reach the target cohort

  • Mission: Build an NHS fit for the future: That is there when people need it; with fewer lives lost to the biggest killers; in a fairer Britain, where everyone lives well for longer.

    Policy Outcome 8: Increasing productivity through physical and mental wellbeing: In the supply chain and communities in the relevant area.

    • Understanding of issues relating to health and wellbeing, including physical and mental health, in the contract workforce
    • Understanding barriers to access to health and social care services or employment opportunities e.g. digital inclusion
    • Inclusive and accessible recruitment practices, development practices and retention policies that support-focused activities including those provided in the Guide for line managers on recruiting, managing and developing which support people with a disability or health condition
    • Actions to invest in the physical and mental health and wellbeing of the contract workforce

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at info@sapphire.net. Tell them what format you need. It will help if you say what assistive technology you use.