Endeavour Information Solutions

Microsoft PowerApps Development & Consultancy Services

We provide custom software solutions using the Microsoft Power Platform (Microsoft PowerApps, Microsoft Flow & Microsoft PowerBI. Our Microsoft certified team can help you define requirements, migrate data, develop applications all while providing training and support to your team.

Features

• Consultancy Services
• Technical Solution Design
• Development using Microsoft PowerApps, Microsoft Flow & PowerBI
• Case Management and Core Financials are a speciality
• Knowledge Transfer & Training Services
• Data Migration/Transformation Services
• Integration with 3rd Party Systems is a speciality
• Technical Support & Helpdesk Functions available
• Migration from On Premise is a speciality

Benefits

• Faster project completion using specialist consultants
• Knowledge transfer to your team members
• Faster adoption to cloud services
• Business process optimisation
• Intelligent business and financial reporting automation
• Consultants with experience in delivering Public Sector projects
• Experience in delivering solutions to RMADS standards
• FCA Qualified Consultants available

£400 to £750 a unit a day

• Education pricing available

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at Solutions@endeavour-is.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 13

Service ID

450410056721930

Contact

Lee Surgeoner
028 9031 1010
Solutions@endeavour-is.com

Planning

• Planning service: Yes
• How the planning service works: We use planning tools methodologies developed by Microsoft such as Microsoft SureStep and Microsoft Operations Framework (MOF).
• Planning service works with specific services: Yes
• Hosting or software services the planning service works with:
  • Microsoft Azure
  • Microsoft Office 365
  • Microsoft Dynamics 365
  • Microsoft Power BI
  • Microsoft SQL Server
  • Microsoft SharePoint
  • Microsoft Flow
  • Microsoft PowerApps
  • Microsoft Azure Functions
  • Microsoft Teams

Training

• Training service provided: Yes
• How the training service works: We provide a full complement of training services from system administration, operations and provisioning training for IT professionals to end user training for all other staff.
• Training is tied to specific services: Yes
• Services the training service works with:
  • Microsoft Azure
  • Microsoft Office 365
  • Microsoft Power BI
  • Microsoft Dynamics 365 (CRM, Financials & ERP)
  • Microsoft PowerApps
  • Microsoft Flow

Setup and migration

• Setup or migration service available: Yes
• How the setup or migration service works: We operate a number of tools for migration from custom built data migration tools that are designed to specifically map data and content from on premise to cloud as well as 3rd party tools from vendors such as Microsoft to bulk transfer content such as email to cloud platforms.
• Setup or migration service is for specific cloud services: Yes
• List of supported services:
  • Microsoft Azure
  • Microsoft Office 365
  • Microsoft Dynamics 365
  • Microsoft Power BI
  • Microsoft SharePoint Online
  • Microsoft Flow
  • SQL Azure
  • Microsoft Azure Serverless Functions
  • Microsoft Azure Cognitive Services
  • Microsoft PowerApps

Quality assurance and performance testing

• Quality assurance and performance testing service: Yes
• How the quality assurance and performance testing works: We follow best practice, standards methodologies from Microsoft such as Microsoft SureStep for Dynamics based projects and Microsoft Operations Framework (MOF) for infrastructure based projects.

Security testing

• Security services: Yes
• Security services type:
  • Security strategy
  • Security risk management
  • Security design
  • Cyber security consultancy
  • Security incident management
  • Security audit services

Ongoing support

• Ongoing support service: Yes
• Types of service supported:
  • Buyer hosting or software
  • Hosting or software provided by your organisation
  • Hosting or software provided by a third-party organisation
• How the support service works: We provide customers with a portal solution that lets them setup elements they require and provision support via the portal, email and telephone as required by the customer.

Service scope

• Service constraints: There are no service constraints for this service.

User support

• Email or online ticketing support: Email or online ticketing
• Support response times: Standard is 4-hour response with 8-hour resolution. Ad-hoc or out of hours support is also available at an additional cost.
• User can manage status and priority of support tickets: Yes
• Online ticketing support accessibility: None or don’t know
• Phone support: Yes
• Phone support availability: 9 to 5 (UK time), Monday to Friday
• Web chat support: No
• Support levels: We offer 2 tiers of support to our customers. The first is SLA level which provides a dedicated account manager and engineer with out of hours support, set response and resolution times and penalty clauses under formal SLA conditions. The second is Ad-hoc level on a pay as you need basis with no dedicated resources or set response or resolution times.

Resellers

• Supplier type: Reseller providing extra features and support
• Organisation whose services are being resold: Microsoft

Staff security

• Staff security clearance: Other security clearance
• Government security clearance: Up to Security Clearance (SC)

Standards and certifications

• ISO/IEC 27001 certification: No
• ISO 28000:2007 certification: No
• CSA STAR certification: No
• PCI certification: No
• Cyber essentials: Yes
• Cyber essentials plus: No
• Other security certifications: No

Social Value

• Fighting climate change:

  Fighting climate change

  Where possible all of our efforts are focused on reducing waste and energy across all activities the business undertakes. From virtualisation to remote delivery of services we continually review the best and most effective ways to reduce our impact on climate change.
• Covid-19 recovery:

  Covid-19 recovery

  Our latest updates in regards to COVID-19 can be found at the following page on our website: https://www.endeavour-is.com/covid-19
• Tackling economic inequality:

  Tackling economic inequality

  It is our policy to only recruit local staff within our regions of operation and we do not use sub-contractors for any aspects of our clients’ project delivery or support. We make particular focus on selecting candidates with from vocational training providers such as apprentices as well as graduates with regardless of subject of final grading unlike our competition. ; ; We invest considerable time, training and professional industry recognised certification annually for all members of staff with quarterly objectives, assessments in 1:1 sessions with senior management.
• Equal opportunity:

  Equal opportunity

  Endeavour Information Solutions (“Endeavour”) is an equal opportunities employer. This means that the business will make good faith efforts to comply with the spirit and letter of the equality laws. Endeavour will also endeavour to ensure that the workplace and its employment policies and practices do not unreasonably exclude or disadvantage those of its job applicants and employees who have disabilities. To this end, Endeavour will comply with the duty to make reasonable adjustments that are imposed in relation to such persons. Endeavour notes that a failure to comply with that duty would be an act of unlawful discrimination.
• Wellbeing:

  Wellbeing

  Endeavour Information Solutions (“Endeavour”) takes a practical approach to health and wellbeing for our colleagues. We provide regular 1-1 check-ins covering all aspects of work, personal goals and objectives and opportunities to raise any issues and problems. This is continually monitored by our HR manager with updates to new initiatives reported to the management team.

Pricing

• Price: £400 to £750 a unit a day
• Discount for educational organisations: Yes

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at Solutions@endeavour-is.com. Tell them what format you need. It will help if you say what assistive technology you use.