CEGEKA UK LIMITED

Project Management and Delivery Services

Project Management and Delivery Consultant Services. From Agile methodologies to the project lifecycle and Prince2, our services ensure successful project execution. Gain expert guidance, streamlined processes, and effective project governance to achieve your goals and deliver exceptional results. Unlock your project's full potential today.

Features

• Agile methodologies for flexible and iterative project management
• Streamlined project lifecycle management for efficient execution
• Expertise in Prince2 methodology for structured project governance
• Effective resource allocation and task coordination for optimal results
• Risk management and mitigation strategies for project success
• Clear communication and stakeholder engagement for project alignment
• Timely project delivery within budget and scope
• Quality assurance and control measures for superior project outcomes
• Continuous monitoring and performance evaluation for project optimisation
• Improved project visibility and reporting for informed decision-making

Benefits

• Efficiently manage projects for improved productivity and collaboration
• Ensure projects meet deadlines and are delivered on time
• Efficiently allocate resources for cost and time effectiveness
• Foster clear communication for seamless coordination among stakeholders
• Identify and mitigate project risks to minimise disruptions
• Monitor project progress for better visibility and control
• Implement robust quality control measures for high-quality project outcomes
• Effectively manage project budgets to control costs
• Align project outcomes with stakeholder expectations for maximum satisfaction
• Learn from project experiences to enhance future processes and outcomes

£250 to £1,200 a unit a day

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at info.uk@cegeka.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

452572513461281

Contact

Cegeka UK
+44(0)1189 750877
info.uk@cegeka.com

Planning

• Planning service: Yes
• How the planning service works: CTG will help buyers evaluate which type of cloud platform is needed, recognising that the one that meets today’s requirements may not meet tomorrow’s. Depending on applications and company size, an enterprise may want a public cloud (shared computing resources), private cloud (entire cloud is dedicated to the company), or hybrid cloud, which can be a combination of public and private, or cloud and on premise. The cloud market is made up of the “big three”—Amazon Web Services (AWS), Microsoft Azure, Google Cloud Platform—as well as smaller, more niche players. When evaluating a platform there are many things to consider, including cost, reliability, security features, backup and recovery options, infrastructure design flexibility, service level agreements, and the level of support provided.
• Planning service works with specific services: No

Training

• Training service provided: No

Setup and migration

• Setup or migration service available: Yes
• How the setup or migration service works: When it’s time to plan, build, and deploy your migration strategy. In cloud projects, there is a tendency to become too ambitious, moving too many applications at once with inadequate organisational buy-in and/or a lack of understanding regarding ongoing management/maintenance. A phased approach beginning with non-business-critical applications/workloads, as opposed to a mass migration, allows you to learn the challenges and mitigate them in future phases. Positive adoption of the first migrated workloads will lead to greater acceptance and excitement in later phases. Consider “must-have” applications, co-dependencies, complexity, and security when mapping out the migration order, opting for mission-critical and co-dependent applications last.
• Setup or migration service is for specific cloud services: No

Quality assurance and performance testing

• Quality assurance and performance testing service: Yes
• How the quality assurance and performance testing works: CTG offers comprehensive testing solutions to enable the success of our clients’ digital transformation projects. We also ensure new and legacy technologies are rigorously verified to meet business requirements, industry standards, and regulations.; ; At CTG, our Testing Solutions are designed with our client’s success as the main priority. We facilitate the process of validating, optimising, and extensively testing your software and applications, freeing up your team to work on what matters.; ; Our impartial and thorough Quality Assurance (QA) and Performance assessments cover all kinds of digital transformation projects and services including Cloud, Web, New Applications, Software, Modernisation of Legacy systems, IoT, or Software Development Kit (SDK).

Security testing

• Security services: Yes
• Security services type:
  • Security strategy
  • Security risk management
  • Security design
  • Cyber security consultancy
  • Security testing
  • Security incident management
  • Security audit services
• Certified security testers: Yes
• Security testing certifications: Other
• Other security testing certifications: NIST Cyber Security Framework

Ongoing support

• Ongoing support service: Yes
• Types of service supported:
  • Buyer hosting or software
  • Hosting or software provided by your organisation
  • Hosting or software provided by a third-party organisation
• How the support service works: The cloud-based environment is not a “set it and forget it” venture—it requires ongoing management, maintenance, monitoring, and cost optimisation. Issues can be identified and remediated before they have a negative business impact by continuously evaluating and optimising cloud costs, performance, storage, networking, and security. Costs can quickly grow if businesses don’t right-size their instance or lack insight into their overall cloud activities that could be driving up spend. It’s important to do research to find the right tools to facilitate these processes. If needed, identify and implement specialised solutions to meet specific needs, or consider utilising a third party to manage, maintain, and monitor cloud infrastructure while controlling costs.

Service scope

• Service constraints: Being a bespoke service, there are no constraints that can be identified until understanding the buyer's requirements

User support

• Email or online ticketing support: Yes, at extra cost
• Support response times: Designed company response times are specified as per customer requirements - as an example: During Business Hours (Mon-Fri, 0900-17:00) P1: Total Loss of Service - Dedicated number for immediate response P2: Loss of Service, affecting a group of users - Response in 24 hours P3: Loss of service, affecting a single user - Response in 24 hours Evenings, Weekends, Public Holidays P1: Total Loss of Service - Cost-Plus 24/7 Support available for immediate response Time, else, next Business Day P2, P3: next Business Day
• User can manage status and priority of support tickets: Yes
• Online ticketing support accessibility: WCAG 2.1 AA or EN 301 549
• Phone support: Yes
• Phone support availability: 24 hours, 7 days a week
• Web chat support: Yes, at an extra cost
• Web chat support availability: 24 hours, 7 days a week
• Web chat support accessibility standard: None or don’t know
• How the web chat support is accessible: As a general approach for a Service Desk engagement, we use CTG’s General Framework Approach. Our approach results in disciplined and well-understood processes that incorporate effective customer activities and any methods or tools that improve the process.
• Web chat accessibility testing: None
• Support levels: Within the client environment, CTG can reinforce or staff the service desk team based on function profiles and a guaranteed staffing of a required number of seats. We can provide a team leader if requested. The client can keep the responsibility of the incident management process, if required. CTG brings a team in place at the client site and assumes the responsibility of the service desk processes. A service level agreement is put in place between CTG and the client. CTG will present the performance results of the service desk to the management of the client on a monthly basis. Bronze - Phone and email support. No hands on support/maintenance. Mon-Fri 0900-1700. Silver - Phone, email and remote access support. No hands on support/maintenance. Mon-Fri 0900-1700. Gold - Phone, email and remote access support. No hands on support/maintenance. Mon-Fri 0900-1700 for non-P1. 24/7/265 for P1.

Resellers

• Supplier type: Not a reseller

Staff security

• Staff security clearance: Conforms to BS7858:2019
• Government security clearance: Up to Developed Vetting (DV)

Standards and certifications

• ISO/IEC 27001 certification: No
• ISO 28000:2007 certification: No
• CSA STAR certification: No
• PCI certification: No
• Cyber essentials: Yes
• Cyber essentials plus: Yes
• Other security certifications: No

Social Value

• Social Value:

  Social Value

  • Fighting climate change
  • Equal opportunity
  • Wellbeing

  Fighting climate change

  CTG UK is committed to achieving net zero greenhouse gas emissions by 2040, and has established initiatives to achieve this goal. To achieve Net Zero, CTG UK Ltd. have adopted the following carbon reduction targets: • Maintain Scope 2 carbon emissions at 0 tCO2eq. by 2040. This is a reduction of 100% from 2021. • Encourage cultural and behavioural change to reduce electricity usage and will offset the remaining emissions through international and UK projects where possible. • Strive to keep Scope 1 emissions at 0 tCO2eq. • Offset remaining emissions through international and/or UK carbon removal schemes. COMPLETED CARBON REDUCTION INITIATIVES • Switch to green energy suppliers across UK site by 2040, achieved by 2022 • Reduce energy use through cultural and behavioural change. (i.e., how frequently the kettle is used, do all the lights need to be on, air con/heating on timer) • Install renewable alternatives if possible (i.e., solar to generate own electricity) • Calculate Upstream Distribution, Waste Disposal, Business Travel, Commuter Miles, Downstream Distribution PLANNED CARBON REDUCTION INITIATIVES Scope 1 I. Continue to not burn any fuels onsite Scope 2 I. Remain on a renewable energy tariff for energy usage at head office to keep UK Electricity emissions at 0 Tonnes CO2 eq. Scope 3 I. Not increase the current 1 day a week in office and 4 working from home II. International travel via Eurostar rather than by air to minimise emissions III. Encourage car sharing amongst employees IV. Encourage the use of public transport amongst employees V. Encourage recycling and waste reduction amongst employees Other recommendations •Calculate Scope 3 emissions of purchased goods and services to gain a better understanding of supply chain emissions •Offset emissions through verified carbon offset projects •Engage in corporate tree planting •Continue to calculate emissions annually to monitor progress

  Equal opportunity

  CTG is committed to being a successful, caring and welcoming place for all employees. We want to create a supportive and inclusive environment where our employees can reach their full potential, without prejudice and discrimination. We are committed to a culture where respect and understanding is fostered and the diversity of people's backgrounds and circumstances will be positively valued. Equality of opportunity, valuing diversity and compliance with the law is to the benefit of all individuals in CTG as it seeks to develop the skills and abilities of its people. While specific responsibility for eliminating discrimination and providing equality of opportunity lies with managers and supervisors, individuals at all levels have a responsibility to treat others with dignity and respect. Through this policy and procedure and the training and development of managers and staff, CTG will do all it can to promote good practice in this area to eliminate discrimination and harassment as far as is reasonably possible. CTG will also continue to work towards its dedicated goal of encouraging and promoting equality and diversity within the workforce. The policy aims to achieve equality by removing any potential discrimination in the way that our employees are treated by fellow employees or the company, including: •people with disabilities •people of different sexual orientations •transgendered and transsexual people •people of different races •people on the grounds of their sex •those of faith and of no faith •in relation to their age •in relation to their social class or medical condition •people who work part-time •those who are married or in a civil partnership •women who are pregnant, have recently given birth or are breastfeeding. Some of the above are protected characteristics under the Equality Act 2010 and discrimination is prohibited, unless there is a legal exception under the Equality Act.

  Wellbeing

  CTG understand the positive impact that healthy and engaged employees make to the success of our organisation and that mental health will play a significant role in an employees’ state of mind. CTG appreciate that individuals can experience periods - sometimes prolonged periods - of poor mental health in the same way as with physical health. We commit to providing support for employees going through mental health problems because we recognise such employees can provide a substantial contribution to the success of this organisation. CTG have a Wellbeing plan in place for any issues brought to our attention, including; Employee action plans, Workplace adjustments, Occupational health referrals and Managing absence and return to work. This is supported by; an Employee Assistance Programme (EAP), Confidentiality practice and employee and management training.

Pricing

• Price: £250 to £1,200 a unit a day
• Discount for educational organisations: No

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at info.uk@cegeka.com. Tell them what format you need. It will help if you say what assistive technology you use.