ORGVUE LIMITED

Orgvue: Activation, Advisory, Training & Technical Management Services

Professional services provided to support the activation, configuration, training, technical account management and value enhancement of using the Orgvue SaaS solution including the advice and provision of HR analytics, organisation design, activity design, role design, transformation, merger integration, workforce planning, organisational health, talent & skills planning and position management.

Features

• Orgvue activation and training services
• Data cleansing, consolidation and integration advice
• HR data analytics advice
• Workforce planning, OD, transformation & merger advice, planning and implementation.
• Organisation modelling and role design
• Activity analysis and modelling
• Talent & succession planning and selection best practice advice
• Competency and skills planning
• Organisational health monitoring and continuous improvement
• Technical account management - configuration evolution & support

Benefits

• Understand your organisation through powerful graphics and analytics.
• Consolidate & clean data easily, maintain one source of truth.
• Accelerate workforce planning with insight across performance & architectures.
• Model scenarios, future proof your organisation and plan for change.
• Workforce Planning, get the right resource, right place, right time.
• Connect people to process, drive efficiency, co-ordination and collaboration.
• Identify and model talent demand/supply, plan to close gaps.
• Track talent and performance, boost retention and optimise recruitment channels.
• Deploy & integrate Orgvue seamlessly into your organisation.
• Be trained to get the most from Orgvue

£1,450 to £2,550 a unit a day

Service documents

• Pricing document

  ODT

• Service definition document

  ODT

• Terms and conditions

  ODT

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at mike.smith@orgvue.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

453227898661002

Contact

Mike Smith
+447887673963
mike.smith@orgvue.com

Planning

• Planning service: Yes
• How the planning service works: Platform Configuration:; Once your Orgvue tenant has been created we work closely with you to configure for your needs. Includes implementing regular automated data refresh, user permissions / access controls, Single Sign On and other security measures.; ; Data Integration and Cleansing:; Consolidate organisational data from across the business or merging organisations to create and maintain one data baseline. Deal with data in all shapes and sizes. If required, automate data refresh from sources with Orgvue data refresh solution.; ; HR Establishment Analytics; Skill up to use Orgvue's best of breed tools for analysing and understanding your organisation. Get the answers to your questions and empower your organisation with data driven decision making.; ; Organisation Design:; Our organisation design and workforce planning experts will help you model your ‘as is’ and ‘to be’ organisations. Scenario plan and assess impact of change. ; ; Transition & succession planning:; Identify talent, short list, select, confirm and track progress & gaps.; ; Workforce Planning:; Strategic longer- and operational near-term scenario planning, modelling future headcount, costs and skills demands vs supply and planning to address gaps. ; ; Orgvue Training: for basic to advanced users in person (1 – 3 days) or remotely via digitial walkthroughs, introduction videos and user-guides.
• Planning service works with specific services: Yes
• Hosting or software services the planning service works with: Orgvue

Training

• Training service provided: Yes
• How the training service works: Training and advisory services for setting up and exploiting Orgvue
• Training is tied to specific services: Yes
• Services the training service works with: Orgvue

Setup and migration

• Setup or migration service available: Yes
• How the setup or migration service works: We assist clients adopt the Orgvue platform in the cloud. This includes user set up, establishing ways of working, loading data and automating data refresh if that is required.
• Setup or migration service is for specific cloud services: Yes
• List of supported services: Orgvue

Quality assurance and performance testing

• Quality assurance and performance testing service: No

Security testing

• Security services: No

Ongoing support

• Ongoing support service: Yes
• Types of service supported: Hosting or software provided by your organisation
• How the support service works: We offer the same support model to all of our customers. Response times depend on the priority of the incident reported.; ; P1: Critical Production Issues (1hr); P2: Major Functionality (within 4hrs); P3: System Performance (within 8hrs).; ; We provide a customer success manager to assist as necessary.; ; We also provide technical account management services for additional configuration, advice and training if required.

Service scope

• Service constraints: The Orgvue solution must be accessed through an internet browser. Chrome and MS-Edge (latest versions) are supported.

User support

• Email or online ticketing support: Email or online ticketing
• Support response times: Response within 1 hour, UK working hours 09:00-17:00, excluding weekends and public holidays. Out of hours queries answered within the next working hour.
• User can manage status and priority of support tickets: No
• Phone support: Yes
• Phone support availability: 9 to 5 (UK time), Monday to Friday
• Web chat support: No
• Support levels: We offer the same support model to all of our customers. Response times depend on the priority of the incident reported.; ; P1: Critical Production Issues (1hr); P2: Major Functionality (within 4hrs); P3: System Performance (within 8hrs). ; ; We provide a customer success manager to assist as necessary.; ; We also provide technical account management services for additional configuration, advice and training if required.

Resellers

• Supplier type: Not a reseller

Staff security

• Staff security clearance: Other security clearance
• Government security clearance: Up to Baseline Personnel Security Standard (BPSS)

Standards and certifications

• ISO/IEC 27001 certification: Yes
• Who accredited the ISO/IEC 27001: BSI
• ISO/IEC 27001 accreditation date: Apr 2017. Re-certified April 2020
• What the ISO/IEC 27001 doesn’t cover: None
• ISO 28000:2007 certification: No
• CSA STAR certification: Yes
• CSA STAR accreditation date: 12-Jun-2018
• CSA STAR certification level: Level 3: CSA STAR Certification
• What the CSA STAR doesn’t cover: None
• PCI certification: No
• Cyber essentials: No
• Cyber essentials plus: No
• Other security certifications: Yes
• Any other security certifications:
  • ISO 27018
  • SOC 2 Type 2 Report

Social Value

• Social Value:

  Social Value

  • Fighting climate change
  • Equal opportunity
  • Wellbeing

  Fighting climate change

  We recognise that our activities have a direct impact on the environment and we aim to promote environmental awareness amongst our employees to limit such an impact. Whilst as a SaaS business whose software is hosted at third party data centres, our environmental impact is relatively limited. We also recognise our employees can take actions to minimise environmental impact and reduce our carbon footprint. At Orgvue, we are passionate about the environment and make sure we take concrete action to reduce the production of waste and promote recycling wherever possible, we utilise all natural resources, such as water, energy and paper in the most efficient way and promote the use of public transport limiting private travel via car and / or plane wherever possible. See "Environmental Pillar" scetion of Orgvue Environmental, Social and Governance Statement at https://www.orgvue.com/legal/environmental-social-and-governance-statement/

  Equal opportunity

  Through employee engagement surveys and focus groups we actively listen to our people and work together to take action on things that matter to them. We strive to achieve a diverse and inclusive environment where people feel they can bring their whole self to work. Our celebration of Pride month included sharing of personal stories volunteered by employees identifying as LGBTQ+ to raise a deeper awareness of the issues impacting them. We are extremely proud of our active Black Lives Matter employee-led forum, which leads on initiatives such as the celebration of Black History Month. As a data-led Company we, naturally, continually measure our workforce demographic including gender diversity, employee engagement and attrition data. See "Social Pillar" section of Orgvue Environmental, Social and Governance Statement at https://www.orgvue.com/legal/environmental-social-and-governance-statement/

  Wellbeing

  Fostering a culture of openness, collaboration and respect is key at Orgvue. We value our people’s wellbeing having recently launched the Orgvue Wellbeing Programme with a suite of physical, mental and emotional wellbeing initiatives such as mental health webinars, virtual yoga classes and free corporate membership of the mindfulness app, Headspace. Our working environments are not only health and safety compliant, they are designed with fun and creativity in mind with employees regularly making use of our café bar, pool table and ‘writable’ walls. See "Social Pillar" section of Orgvue Environmental, Social and Governance Statement at https://www.orgvue.com/legal/environmental-social-and-governance-statement/

Pricing

• Price: £1,450 to £2,550 a unit a day
• Discount for educational organisations: No

Service documents

• Pricing document

  ODT

• Service definition document

  ODT

• Terms and conditions

  ODT

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at mike.smith@orgvue.com. Tell them what format you need. It will help if you say what assistive technology you use.