FullProxy Ltd

F5 NGINX App Protect - Direct / AWS CPPO

NGINX App Protect is a modern app‑security solution that works seamlessly in DevOps environments as you deliver apps from code to customer. Built on F5’s market‑leading WAF, our software runs natively on NGINX Plus and integrates security controls into your apps.

Features

• Advance Web Application Firewall ( WAF )
• Web server
• API Gateway
• WAF Security controls
• Kubernetes Ingress controller
• Streaming Media
• High availability (HA)
• Monitoring
• Content cache

Benefits

• Use the same WAF that powers the F5 Networks WAF
• Deliver static assets with unparalleled speed and efficiency:
• Deliver modern-applications at scale, manage and secure your business-critical APIs
• Secure and protect your applications
• Create Kubernetes applications
• Scalably deliver streaming media
• Scalable and reliable HA deployments:
• Diagnose and debug complex application architectures

£1 to £500,000 a unit

• Education pricing available
• Free trial available

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at g-cloud@fullproxy.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 13

Service ID

453760651251811

Contact

Chris Templeton / Ewan Ferguson
0141 291 5500
g-cloud@fullproxy.com

Service scope

• Software add-on or extension: Yes, but can also be used as a standalone service
• What software services is the service an extension to: Other NGINX products
• Cloud deployment model:
  • Public cloud
  • Private cloud
  • Community cloud
  • Hybrid cloud
• Service constraints: Details provided within supplied documentation
• System requirements:
  • Requirements dependant upon environment in which NGINX Plus is deployed.
  • See vendor web site or documentation for details
  • Minimum requirements are available at f5.com

User support

• Email or online ticketing support: Yes, at extra cost
• Support response times: Response time SLAs are negotiable with the client; ; For full information: https://fullproxy.com/support/
• User can manage status and priority of support tickets: Yes
• Online ticketing support accessibility: None or don’t know
• Phone support: Yes
• Phone support availability: 24 hours, 7 days a week
• Web chat support: Yes, at an extra cost
• Web chat support availability: 24 hours, 7 days a week
• Web chat support accessibility standard: None or don’t know
• How the web chat support is accessible: N/A
• Web chat accessibility testing: N/A
• Onsite support: Yes, at extra cost
• Support levels: Access to F5 Support differs with contract purchased. F5 Support are available 24x7x365; ; For full information: https://fullproxy.com/support/
• Support available to third parties: Yes

Onboarding and offboarding

• Getting started: Pre-sales consultancy; Online training; User documentation
• Service documentation: Yes
• Documentation formats:
  • HTML
  • PDF
• End-of-contract data extraction: No user data is retained as part of the service.
• End-of-contract process: Renewal notice issued 90 days prior to contract end date.

Using the service

• Web browser interface: Yes
• Supported browsers:
  • Internet Explorer 11
  • Microsoft Edge
  • Firefox
  • Chrome
  • Safari
  • Opera
• Application to install: No
• Designed for use on mobile devices: No
• Service interface: No
• User support accessibility: None or don’t know
• API: Yes
• What users can and can't do using the API: Configuration, Analysis
• API documentation: Yes
• API documentation formats:
  • Open API (also known as Swagger)
  • HTML
  • PDF
• API sandbox or test environment: Yes
• Customisation available: Yes
• Description of customisation: Configuration of the BIG-IP VE will be unique to the application environment it supports.

Scaling

• Independence of resources: The underlying resources (CPU and Memory) are under the control of the client and can be extended if required. The product is sold based on per instance therefore a client may have to purchase multiple instances if usage goes beyond initially anticipated levels.

Analytics

• Service usage metrics: Yes
• Metrics types: In excess of 100 merics are available within NGINX Plus
• Reporting types:
  • API access
  • Real-time dashboards

Resellers

• Supplier type: Reseller providing extra features and support
• Organisation whose services are being resold: NGINX, part of F5 Networks

Staff security

• Staff security clearance: Conforms to BS7858:2019
• Government security clearance: Up to Security Clearance (SC)

Asset protection

• Knowledge of data storage and processing locations: Yes
• Data storage and processing locations:
  • United Kingdom
  • European Economic Area (EEA)
  • Other locations
• User control over data storage and processing locations: Yes
• Datacentre security standards: Managed by a third party
• Penetration testing frequency: Never
• Protecting data at rest: Encryption of all physical media
• Data sanitisation process: Yes
• Data sanitisation type:
  • Explicit overwriting of storage before reallocation
  • Deleted data can’t be directly accessed
• Equipment disposal approach: A third-party destruction service

Data importing and exporting

• Data export approach: Configuration data can be archived in a compressed multi-file archive or single file format and downloaded. The API can also be used to export the config.
• Data export formats: Other
• Other data export formats:
  • Text
  • ZIP
• Data import formats: Other
• Other data import formats:
  • Text
  • ZIP

Data-in-transit protection

• Data protection between buyer and supplier networks: TLS (version 1.2 or above)
• Data protection within supplier network: TLS (version 1.2 or above)

Availability and resilience

• Guaranteed availability: Availability of the deployed service is the responsibility of the customer
• Approach to resilience: Available on request
• Outage reporting: Email / SMS API alerts / Syslog

Identity and authentication

• User authentication needed: Yes
• User authentication: Username or password
• Access restrictions in management interfaces and support channels: Role based access control
• Access restriction testing frequency: At least every 6 months
• Management access authentication: Username or password

Audit information for users

• Access to user activity audit information: Users have access to real-time audit information
• How long user audit data is stored for: User-defined
• Access to supplier activity audit information: Users have access to real-time audit information
• How long supplier audit data is stored for: User-defined
• How long system logs are stored for: User-defined

Standards and certifications

• ISO/IEC 27001 certification: Yes
• Who accredited the ISO/IEC 27001: QMS International Ltd
• ISO/IEC 27001 accreditation date: 30/11/2022
• What the ISO/IEC 27001 doesn’t cover: N/A
• ISO 28000:2007 certification: No
• CSA STAR certification: No
• PCI certification: No
• Cyber essentials: Yes
• Cyber essentials plus: Yes
• Other security certifications: No

Security governance

• Named board-level person responsible for service security: Yes
• Security governance certified: Yes
• Security governance standards: Other
• Other security governance standards: Security governance policies available upon request
• Information security policies and processes: Security governance policies available upon request

Operational security

• Configuration and change management standard: Supplier-defined controls
• Configuration and change management approach: F5 Networks can provide documentation on their configuration and change management approach on request.
• Vulnerability management type: Supplier-defined controls
• Vulnerability management approach: F5 Networks can provide documentation on their vulnerability management approach on request.
• Protective monitoring type: Supplier-defined controls
• Protective monitoring approach: F5 Networks can provide documentation on their proactive monitoring approach on request.
• Incident management type: Supplier-defined controls
• Incident management approach: F5 Networks can provide documentation on their incident management approach on request.

Secure development

• Approach to secure software development best practice: Supplier-defined process

Public sector networks

• Connection to public sector networks: No

Social Value

• Fighting climate change:

  Fighting climate change

  FullProxy position can be provided upon request
• Covid-19 recovery:

  Covid-19 recovery

  FullProxy position can be provided upon request
• Tackling economic inequality:

  Tackling economic inequality

  FullProxy position can be provided upon request
• Equal opportunity:

  Equal opportunity

  FullProxy position can be provided upon request
• Wellbeing:

  Wellbeing

  FullProxy position can be provided upon request

Pricing

• Price: £1 to £500,000 a unit
• Discount for educational organisations: Yes
• Free trial available: Yes
• Description of free trial: Full featured, time limited trial license.
• Link to free trial: https://www.nginx.com/free-trial-request/

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at g-cloud@fullproxy.com. Tell them what format you need. It will help if you say what assistive technology you use.