Binary Vision

Web apps, websites and progressive webapps (PWAs) for connected devices (IoT)

We design and build powerful user-led websites, and progressive web apps for connected devices. These work optimally across phones, tablets and PCs. Through discovery with stakeholders, user research and data analysis, we reveal the hidden value in the complex data from your connected systems #IoT #Internet of Things.

Features

• Design, creation of connected-device websites and webapps
• Progressive webapps (PWAs): use as website, download an app
• PWAs = no Google / Apple store needed
• Integration with your systems (eg CRM, SSO) via API
• Built to work optimally on phones, tables and PCs
• Innovative interactive features to tell the connected data story
• In depth-analysis to reveal full value in your connected data
• 'Digital Convergence Mapping' of organisation and customer needs
• Translation and visualisation of complex IoT data
• Search optimisation (SEO, Strategy and delivering)

Benefits

• Really friendly and supportive staff and ethos
• Simple online issue (and ticket) tracking
• No supplier or vendor lock-in
• Experience working with Telemetry / connected data eg Oxford Instruments
• Optimised for a range of devices: desktop, tablet, phone
• Support for complex content e.g. data visualisations, interactive models
• Creates new revenue opportunities
• Creates wider, deeper user / customer engagement
• Reveals hidden value in you connected systems
• Improves customers service

£500 to £1,300 a unit a day

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at pnorris@binaryvision.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

454457128249362

Contact

Paul Norris
020 7490 1010
pnorris@binaryvision.com

Planning

• Planning service: Yes
• How the planning service works: We'll work with you to understand stakeholder and customer/user needs through discovery via in-depth analysis and research. We can then explore options through alpha/prototype phases, using an approach that is aligned to the GOV.UK Service Manual. ; ; We'll get to know your product/device inside out, and work with you to understand the data it produces, and how it can be made useful and intuitive to your customers and business. ; ; We'll test the design and build of the progressive web app with users, to ensure the app is valuable and useful. ; ; Using digital convergence mapping, we'll ensure we capture your goals and business drivers, and deliver applications against these which work for end users. ; ; Each progressive web app is custom to your needs.
• Planning service works with specific services: No

Training

• Training service provided: Yes
• How the training service works: We provide training to support the systems we deliver / care for.; ; This can be on or off-site (or remote) and are usually supported with a training document. These make good use of highlighted screen captures - so it is easy for users to see what to do.
• Training is tied to specific services: No

Setup and migration

• Setup or migration service available: Yes
• How the setup or migration service works: We create a cloud migration plan with and for our clients. This can include automated and / or manual migration.
• Setup or migration service is for specific cloud services: No

Quality assurance and performance testing

• Quality assurance and performance testing service: Yes
• How the quality assurance and performance testing works: Our platforms are already extensively tested and additional configuration work by us is also rigorously checked:; ; Automated testing (using Ghost inspector, Selenium) is used to supplement unit testing and check that systems work well. Manual testing is also performed as needed.; ; We can also perform load testing to agreed traffic levels, for instance using Load Impact.

Security testing

• Security services: Yes
• Security services type: Security risk management

Ongoing support

• Ongoing support service: Yes
• Types of service supported:
  • Hosting or software provided by your organisation
  • Hosting or software provided by a third-party organisation
• How the support service works: Our apps and webapps (and PWAs) are hosted in the cloud and surface cloud-based connected device data (e.g. device telemetry)

Service scope

• Service constraints: Not applicable

User support

• Email or online ticketing support: Email or online ticketing
• Support response times: Response times vary according to support plan.; ; Typically rapid response within work hours, with out-of-hours response for Critical issues.; ; SLA available on request.
• User can manage status and priority of support tickets: Yes
• Online ticketing support accessibility: None or don’t know
• Phone support: Yes
• Phone support availability: 9 to 5 (UK time), Monday to Friday
• Web chat support: Web chat
• Web chat support availability: 9 to 5 (UK time), Monday to Friday
• Web chat support accessibility standard: None or don’t know
• How the web chat support is accessible: We use Trello for support. Accessibility is subject to their capabilities.
• Web chat accessibility testing: N/A
• Support levels: Support plans are operated using tickets, with various costing options available (see below).; ; Each ‘ticket’ covers up to one hour (for instance, 2.5 hours is three tickets) and tickets are valid for one year (after which they expire).; ; You can always ring us or email with any critical requests but for normal support issues we use Trello, and a Google ‘sheet’ so you can keep an eye on ticket usage.; ; Ticket costs are arranged in bands - with economies of scale:; ; (1) £7k – under £12k: £140/ ticket. (2) £12k – under £20k: £130 / ticket. (3) £20k – under £50k: £125 / ticket. (4) £50k and over: £120 / ticket.; ; We typically provide support in work hours (see above for response times) - this is open to change by mutual agreement.; ; We provide a highly skilled and informed account manager to each of our clients.

Resellers

• Supplier type: Not a reseller

Staff security

• Staff security clearance: Other security clearance
• Government security clearance: Up to Baseline Personnel Security Standard (BPSS)

Standards and certifications

• ISO/IEC 27001 certification: No
• ISO 28000:2007 certification: No
• CSA STAR certification: No
• PCI certification: No
• Cyber essentials: No
• Cyber essentials plus: Yes
• Other security certifications: No

Social Value

• Social Value:

  Social Value

  • Fighting climate change
  • Equal opportunity

  Fighting climate change

  Fighting climate change; ; Binary Vision is committed to minimising the impact on the environment from its operation and products wherever practicable.; ; Our full Environmental Policy is available on request.

  Equal opportunity

  Equal opportunity; ; Binary Vision Ltd is an equal opportunities employer in which individuals are employed solely on the basis of their relevant merits and abilities without regard to their:; - race, ethnic origin or nationality; - religious belief; - gender or sexual orientation; - age; - marital or parental status; - disability; ; Our Equal Opportunities policy is available on request.

Pricing

• Price: £500 to £1,300 a unit a day
• Discount for educational organisations: No

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at pnorris@binaryvision.com. Tell them what format you need. It will help if you say what assistive technology you use.