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APPSTRATO LTD

SAM & IT Asset Management Support

Ongoing, expert-led support for software asset and IT asset management, delivering continuous governance, compliance oversight, risk mitigation, and optimisation recommendations. Flexible engagement tailored to client needs, ensuring software compliance, cost control, and streamlined asset visibility

Features

  • Ongoing software and IT asset management support.
  • Licence compliance assessment for major public sector software suppliers
  • Reconciliation of inventory, usage, and entitlement data
  • Support for Microsoft 365 and Azure licensing consumption.
  • Regular compliance and optimisation reviews
  • Audit-ready reporting and evidential documentation
  • Clear documentation of assumptions, risks, and data gaps
  • Access to experienced SAM and ITAM specialists
  • Flexible remote and scheduled support delivery.
  • Knowledge transfer and best-practice guidance

Benefits

  • Reduces software compliance risk and financial exposure
  • Improves accuracy and confidence in asset data
  • Supports effective stewardship of public funds
  • Enables informed renewal and budget decisions
  • Strengthens audit readiness and assurance
  • Improves governance and internal control compliance
  • Enhances oversight of cloud and SaaS usage
  • Access specialist expertise without permanent recruitment
  • Reduces operational burden on internal teams
  • Improves software asset management maturity

Pricing

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at steven.davison@appstrato.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 15

Service ID

4 5 4 5 6 0 9 5 2 5 8 3 2 7 2

Contact

APPSTRATO LTD Steven Davison
Telephone: 07725647125
Email: steven.davison@appstrato.com

About the service

Service categories
  • Cloud Support Services
    • Ongoing Support
      • Other
        • Other

Service scope

Service constraints
Service delivery is primarily remote during UK business hours. On-site support is available by prior agreement and may incur additional costs. The service relies on timely access to accurate customer-provided data and relevant systems. Outputs are advisory and evidence-based and do not replace customer governance, procurement, or legal decision-making. The service does not include the supply of software licences or tooling unless explicitly stated. Timescales and deliverables are subject to customer availability and data quality

User support

Email or online ticketing support
Yes
Support response times
Support requests are submitted via email and triaged by experienced consultants during UK business hours. A formal ticketing system is not used unless agreed with the customer. There is no formal SLA but we do endeavour to provide a same business day response
User can manage status and priority of support tickets
No
Phone support
No
Web chat support
No
Support levels
Support is provided through flexible support levels aligned to customer requirements and service scope.

Standard Support is delivered during UK business hours and includes access to experienced SAM and IT Asset Management specialists via email. This level covers routine advisory support, compliance reviews, optimisation activities, and scheduled service reviews. Costs are based on agreed time and effort, typically provided as a fixed monthly fee or day-rate, depending on engagement size and duration.

Enhanced Support provides increased availability, prioritised response, and more frequent reviews. This may include regular reporting cycles, proactive risk monitoring, and coordination with customer stakeholders. Enhanced support is priced at a higher agreed rate reflecting increased coverage and resource allocation.

A named lead consultant acts as the primary point of contact for each engagement, fulfilling the role of a technical account manager. This individual coordinates service delivery, maintains service knowledge, and provides continuity throughout the engagement. Where required, additional cloud or licensing specialists support the service under the direction of the lead consultant.

All support levels, costs, and response expectations are agreed with the customer at contract commencement.

Supplier type

Supplier type
Not a reseller

Staff security

Staff security clearance
Other security clearance
Government security clearance
None

Pricing

Discount for educational organisations
No

Product and delivery roles

Business analyst
Role level UK Rate Offshore Rate
Business analyst £950.00
Senior business analyst £1,100.00

Standards and certifications

ISO/IEC 27001 certification
No
ISO 28000:2022 certification
No
ISO 9001 certification
No
Quality management systems (QMS)
No
CSA STAR certification
No
PCI certification
No
Cyber essentials
Yes
Cyber Essentials Certificate Number
Cd0b4626-a05f-4c02-b0f2-b887880c9738
Cyber essentials plus
No
Cyber Essentials Alternative
None of the criteria
Other security certifications
No

Social value

Mission: Make Britain a clean energy superpower

To cut bills, create jobs and deliver security with cheaper, zero-carbon electricity by 2030, accelerating to net zero

Policy Outcome 4: Sustainable procurement practices: Reducing carbon footprints, minimising waste, and promoting the use of clean energy and green technologies.

  • Understanding of opportunities for additional environmental benefits delivery in the performance of the contract, including working towards net zero carbon emissions and use of clean energy and green technologies
  • Collaborative ways of working with the supply chain to deliver additional environmental benefits in the performance of the contract, including working towards net zero carbon emissions and use of clean energy and green technologies
  • Delivery of additional environmental benefits through the performance of the contract, including working towards net zero carbon emissions and use of clean energy and green technologies
  • Understanding of how to influence staff, suppliers, customers, communities and/or any other appropriate stakeholders through the delivery of the contract to support climate and nature protection and improvement
  • Activities to reconnect people with the environment and increase awareness of ways to protect and enhance it

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at steven.davison@appstrato.com. Tell them what format you need. It will help if you say what assistive technology you use.