Unisys Limited

Intelligent Automation

Transform your business with our cutting-edge, customisable automation solutions. Streamline operations, enhance efficiency, and unleash innovation across your digital landscape. Embrace the future of work with Unisys by your side.

Features

• Hybrid Automation: Automates cloud requests, incidents, provisioning, and health checks.
• Process Automation: No-code interface automates tasks across applications and systems.
• AI Automation: Minimal code needed for automated cloud, on-premise workflows.
• IT Operations: Streamlines multi-cloud operations, reduces effort, enhances efficiency.
• InteliOps Platform: Low-code intelligent automation for agile IT operation management.
• Scalable Solutions: Adapts to business growth, ensuring continuous operational support.
• Customisable Automation: Tailors solutions to meet specific organisational automation needs.
• Security Compliance: Maintains secure, compliant environments with best practice integration.
• Operational Efficiency: Reduces manual work, Focuses teams on value-added tasks.
• Innovation Support: Enables strategic initiatives, creative problem-solving by automating tasks.

Benefits

• Efficiency: Automates routine tasks, freeing up time for strategic initiatives.
• Streamlining: Simplifies workflows, enhancing business process efficiency and productivity.
• AI Integration: Employs AI to create smart, adaptive automation strategies.
• IT Optimisation: Reduces manual IT operations, increasing operational efficiency.
• Scalability: Easily scales with business growth, supporting expanding operations.
• Customisation: Tailors automation to fit unique business requirements precisely.
• Security: Enhances compliance and security across automated processes.
• Cost Savings: Reduces operational costs by minimising manual intervention.
• Speed: Accelerates time-to-market for products and services.
• Innovation: Encourages innovation by automating repetitive tasks.

£138 to £1,687 a unit

Service documents

• Pricing document

  ODT

• Service definition document

  ODT

• Terms and conditions

  ODT

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at cloudstore@unisys.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

454842761071676

Contact

Simon Arnold
+44(0)7808391153
cloudstore@unisys.com

Planning

• Planning service: Yes
• How the planning service works: Unisys Intelligent Automation aids buyers in planning cloud hosting or software service implementation through a comprehensive approach:; ; Business Analysis: We begin by conducting a thorough analysis of your business objectives, current infrastructure, and processes to understand your specific needs.; Solution Design: Leveraging our suite of automation tools, we design a solution that aligns with your business goals, ensuring scalability, efficiency, and integration with existing systems.; Security Architecture: Security is a priority. We incorporate security best practices into the architecture from the outset, ensuring your data and services remain secure in the cloud.; Customisation: Recognising that each business is unique, we offer customisable solutions that are tailored to your specific requirements.; Expert Consultation: Our team of experts provides strategic guidance throughout the planning phase, ensuring that the solution meets your expectations and industry standards.; Knowledge Transfer: We ensure your team is prepared to manage the new cloud environment by providing comprehensive training and documentation.; Our goal is to facilitate a seamless transition to cloud services, enabling you to focus on driving your business forward with the support of Unisys Intelligent Automation.
• Planning service works with specific services: Yes
• Hosting or software services the planning service works with:
  • Cloud environments such as AWS, Azure, GCP, and VMware.
  • On-premise infrastructure, ensuring seamless integration with existing IT systems.
  • Hybrid setups that combine both on-premise and cloud solutions.

Training

• Training service provided: No

Setup and migration

• Setup or migration service available: Yes
• How the setup or migration service works: While Unisys Intelligent Automation does not provide direct migration services, it supports and facilitates the migration to the cloud or between cloud services through its automation capabilities. Unisys Intelligent Automation streamlines the migration process with robust tools and platforms that automate and manage workflows, reducing manual effort and the potential for errors. By leveraging AI-led automation and customisable templates, the service can quickly adapt to new cloud environments, ensuring a smooth transition. The service’s planning phase includes business analysis and solution design, which are crucial for understanding the current infrastructure and designing a migration path that minimises disruption. Security architecture is also a key component, ensuring that data remains secure during and after the migration. Additionally, Unisys offers expert consultation to guide organisations through the migration process, addressing technical and strategic challenges. The service’s scalability and compatibility with various cloud providers make it an asset for organisations looking to migrate to or between cloud services like AWS, Azure, GCP, and VMware, as well as on-premise solutions. In summary, Unisys Intelligent Automation indirectly aids migration by providing the necessary automation tools and expertise to plan, execute, and manage the migration of hosting or software services efficiently.
• Setup or migration service is for specific cloud services: No

Quality assurance and performance testing

• Quality assurance and performance testing service: No

Security testing

• Security services: No

Ongoing support

• Ongoing support service: No

Service scope

• Service constraints: Unisys Intelligent Automation is designed to be highly adaptable and flexible, yet there are a few constraints to consider:; ; Remote Support: Our support is provided remotely, ensuring global accessibility without the need for on-site presence.; Tool Dependencies: The functionality is subject to the capabilities of selected automation tools and technologies.; Integration Complexity: Integration with existing IT infrastructure may present challenges that require careful planning and execution.; Regulatory Compliance: Clients are responsible for ensuring that automated processes comply with relevant industry regulations and standards.

User support

• Email or online ticketing support: No
• Phone support: No
• Web chat support: No
• Support levels: N/A

Resellers

• Supplier type: Not a reseller

Staff security

• Staff security clearance: Other security clearance
• Government security clearance: Up to Developed Vetting (DV)

Standards and certifications

• ISO/IEC 27001 certification: Yes
• Who accredited the ISO/IEC 27001: BSI
• ISO/IEC 27001 accreditation date: 14/10/2021
• What the ISO/IEC 27001 doesn’t cover: All controls identified in ISO 27001 annex A are implemented across Unisys domains covered by global certificate number IS 58442. This includes the UK entity for this framework, Unisys Limited. The Statement of Applicability covers Unisys Managed Security Services, Cloud and Infrastructure Services, Application Services, Unisys Facilities and Administration, and IT Operations.
• ISO 28000:2007 certification: No
• CSA STAR certification: No
• PCI certification: No
• Cyber essentials: Yes
• Cyber essentials plus: Yes
• Other security certifications: No

Social Value

• Social Value:

  Social Value

  • Fighting climate change
  • Covid-19 recovery
  • Tackling economic inequality
  • Equal opportunity
  • Wellbeing

  Fighting climate change

  Our plan over the contract duration includes: (1) Using resources in an environmentally responsible manner. We will continue to invest to minimise energy usage across our buildings, the largest contributor to our UK carbon footprint. Our flexible working policy reduces both our real estate footprint and associated corporate travel. We increasingly source energy from renewable sources, and this now accounts for 30% of purchased electricity (2) Working with sustainable partners in the supply chain. We assess key partners in our supply chain using several measures including independent sustainability ratings from EcoVadis. We seek to grow relationships with suppliers with formal ESG policies and those who are building out their ESG programs. (3) Fostering environmental responsibility among our employees (4) Reducing or eliminating the use of hazardous substances (5) Sustaining effective product recycling and reclamation programs, and (6) Continual improvement of our environmental performance. We set a 20-year target in 2006 to reduce our Scope 1 and Scope 2 Greenhouse Gas (GHG) emissions by 75%, and achieved that goal in 2021, 5 years ahead of schedule. Current objectives are to reach net zero GHG emissions for Scope 1 and Scope 2 sources by 2030 and to explore viable options to address residual, harder to abate Scope 1 and Scope 2 emissions. These include potential technological developments or tools such as renewable energy credits to address Scope 2 emissions and carbon credits to support climate mitigation activities beyond our value.

  Covid-19 recovery

  Unisys is an equal opportunities employer, focused on building a diverse workforce that represents the communities we live in and serve. Our flexible working policy supports the COVID-19 recovery effort, enabling effective social distancing, and supporting remote working. We support and have equitable processes for retraining and career development. Our Employee Development Plan features annual goal and performance reviews, training, and career development to give employees opportunities to achieve personal and professional goals. All Unisys associates have access to the Unisys University, which has over 50,000 training artefacts covering technical and soft skills development. Technology courses include in-demand areas such as cloud-based technologies and cybersecurity. We also care about supporting the physical and emotional wellbeing of our employees and provide a highly flexible benefits package with a wide range of leisure, lifestyle and wellbeing benefits for employees and their families. Awareness of these benefits are promoted by assigned wellness officers, who encourage employees to use the resources available. The wellness team also set regular challenges to promote fitness and the benefit of connecting with the environment.

  Tackling economic inequality

  Our flexible working policy supports the creation of employment opportunities particularly for those who face barriers to employment and/or who are located in deprived areas. Our ability to offer home-based roles opens up job opportunities to suitable candidates in all locations, and not just those in commuting distance of a Unisys office. The cloud and security services in scope of this contract cover in demand and high growth technologies. Throughout the duration of this contract, Unisys associates will gain practical experience and highly desirable and transferable skills in the design and delivery of services these high-demand and high growth sectors. This will enhance their opportunity for career development and advancement within or outside Unisys. Career and skills development is supported by an Employee Development Plan features annual goal and performance reviews, training, and career development to give employees opportunities to achieve their personal and professional goals. All Unisys associates have access to the Unisys University, which has over 50,000 training artefacts covering technical and soft skills development. Technology courses include in-demand areas such as cloud-based technologies and cybersecurity. We also have alliances with (but not limited to) Google; Apple; Oracle; Cisco; Dell; EMC; Intel; Motorola; Micro Focus; Red Hat; Symantec and VMware and have access to alliance training and certification programs to further expand the range of career development opportunities for our staff.

  Equal opportunity

  Unisys is focused on building a diverse workforce that represents the communities we live in and serve. Our objectives are to have a workforce that represents the populations we serve and to have equitable processes in place to support the recruitment, renumeration, advancement and retention of all associates. Throughout the contract Unisys will make measurable progress across all career levels to align our workforce representation with market expectations and beyond for Women and people from underrepresented groups (ethnicity/race, LGBTQIA+, people with disabilities and Veterans). An example is our annual pay equity review. Results are monitored and any issues addressed. Reported data for the 2023/24 UK gender pay gap report shows that the gap is minimal, with women earning 98p for every £1 that men earn when comparing median hourly pay. In terms of development, the skills required to deliver the cloud and security services in scope of this contract are in high-growth sectors. Throughout the duration of this contract, Unisys associates will gain practical experience and highly desirable and transferable skills in the design and delivery of services these high-demand and high growth sectors. This will enhance their opportunity for career development and advancement within or outside Unisys. Career and skills development is inclusive and supported by an Employee Development Plan. All Unisys associates have access to the Unisys University, which has over 50,000 training artefacts covering technical and soft skills development. We are committed to respecting and preserving basic human rights. Our zero-tolerance policy to any form of slavery or forced labour extends to our supply chain. We require our partners to sign and abide by the Unisys Business Partner Code of Conduct, which mandates that they comply with all applicable laws, rules, and regulations in every location where we conduct business together.

  Wellbeing

  We care about supporting the physical and emotional wellbeing of our employees and provide a highly flexible benefits package with a wide range of leisure, lifestyle, protection and wellbeing benefits for employees and their families. Details of the benefits are published on the intranet. A helpdesk is also provided to answer any questions. The package of benefits is designed to support the physical, emotional and financial wellbeing of our associates. As everyone is different, the benefits options are flexible, to enable associates to choose the best options to help achieve the perfect work-life balance. Benefits cover: (1) Leisure: Annual Gym Membership (2) Lifestyle: with childcare vouchers, holiday trading and cycle to work protection (3) Financial: with Life Assurance, Critical Illness Insurance and Group Income Protection and (4) Wellbeing: with Travel Insurance, Dental Insurance, Healthcare Plan and annual Healthcare Screen. Awareness of these benefits are promoted by local wellness officers, who encourage employees to use the resources available. These wellness teams also set regular challenges to promote fitness and the benefit of connecting with the environment. Recent examples include the annual UK Charity Hike. The 2022 event, a 27km hike in the Chiltern Hills, raised over £5,000 for mental health charity Mind UK. The 2023 25km hike in the Peak District raised £2,700 for Cancer Research UK, Mental Health Foundation and the Alzheimer’s Society. To support mental wellbeing, the Mindfulness program has daily live and recorded meditation sessions to help reduce stress and increase productivity through meditation. In addition, the online Unisys University contains a number of free training courses, available to all associates, including Working Well with Others; Optimising your Workplace Wellbeing; Making the Most of Organisational Change, Forging Relationships with External Stakeholders and Difficult People: Why They Act That Way and How to Deal with Them.

Pricing

• Price: £138 to £1,687 a unit
• Discount for educational organisations: No

Service documents

• Pricing document

  ODT

• Service definition document

  ODT

• Terms and conditions

  ODT

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at cloudstore@unisys.com. Tell them what format you need. It will help if you say what assistive technology you use.