365Tribe Ltd

Microsoft Copilot Centre of Excellence

Our track for Microsoft Copilot is designed to engage drive adoption of Copilot regardless of the type of Copilot being used. Providing support and learning, users are shown the art of the possible alongside functional skills to drive the utilisation and benefit of Copilot in your organisation.

Features

• Delivered through Microsoft Teams
• Integrated Azure Hosted Learning content
• Copilot Champions programme available
• Learning & Business Themed Scenarios
• Fully Managed Service
• Weekly reporting and league tables
• On-demand expert support

Benefits

• Boosts Copilot understanding and utilisation
• Drives Adoption of Power Platform
• Delivers time & cost savings
• Incentives and gamification
• Increases Microsoft 365 Consumption
• Support Global Adoption
• Helps build a business case for further investment through analytics
• Delivers return on Copilot license investment

£2,000 to £20,000 a licence a year

• Education pricing available

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at waffle@365tribe.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

455329260311163

Contact

365Tribe Ltd
0203 866 1237
waffle@365tribe.co.uk

Planning

• Planning service: Yes
• How the planning service works: We deliver a series of Digital Transformation Strategy Planning Workshops, followed by a full recommendation report for utilizing Copilot
• Planning service works with specific services: Yes
• Hosting or software services the planning service works with:
  • Microsoft 365
  • Microsoft Copilot

Training

• Training service provided: Yes
• How the training service works: We deliver the following training: ; ; Executive Seminars ; 1-2-1 Virtual Training; On demand learning ; Full Office 365 Azure hosted Video Library (developed internally); User enablement workshops ; Champions Programmes; Webinars; On-site and Online Training Sessions; Citizen Developer Tracks; Microsoft Copilot training and adoption solutions
• Training is tied to specific services: Yes
• Services the training service works with:
  • Microsoft 365
  • Microsoft Power Platform
  • Microsoft Teams
  • Microsoft Copilot

Setup and migration

• Setup or migration service available: No

Quality assurance and performance testing

• Quality assurance and performance testing service: No

Security testing

• Security services: No

Ongoing support

• Ongoing support service: Yes
• Types of service supported:
  • Buyer hosting or software
  • Hosting or software provided by your organisation
• How the support service works: Through our Copilot Centre of Excellence, our experts provide dedicated support and resources to ensure colleagues get the right level of support through their journey; Support is delivered through Microsoft Teams chat facility, email and live 1:1. Available 5 days per week catering to support all time zones.

Service scope

• Service constraints: All services are available remotely and in person.

User support

• Email or online ticketing support: Email or online ticketing
• Support response times: Response within 4 hours during the working week. ; Support is available Monday - Friday inline with our clients business hours and requests.
• User can manage status and priority of support tickets: No
• Phone support: Yes
• Phone support availability: 9 to 5 (UK time), Monday to Friday
• Web chat support: Web chat
• Web chat support availability: 9 to 5 (UK time), 7 days a week
• Web chat support accessibility standard: WCAG 2.1 AAA
• Web chat accessibility testing: N/A
• Support levels: Our Microsoft 365 Experts deliver the following support:; ; Phone support; ; Feel free to call us anytime, any day! Just dial the number listed below to connect with us.; ; T: +44 (0) 203 866 1237; ; Email support; ; Waffle with our experts, ask questions and we will get back to you ASAP!; ; Email support: waffle@365tribe.co.uk; ; Instant Chat; ; Chat with us now via our website, ask questions and get quick responses.

Resellers

• Supplier type: Not a reseller

Staff security

• Staff security clearance: Conforms to BS7858:2019
• Government security clearance: Up to Developed Vetting (DV)

Standards and certifications

• ISO/IEC 27001 certification: No
• ISO 28000:2007 certification: No
• CSA STAR certification: No
• PCI certification: No
• Cyber essentials: No
• Cyber essentials plus: No
• Other security certifications: No

Social Value

• Social Value:

  Social Value

  Wellbeing

  Wellbeing

  Our Copilot Centre of Excellence is proven to improve employee well being through collaboration, team/network building. Citizen Developers feel part of a supportive community and further drive well being for all staff through supporting them in their day to day roles.

Pricing

• Price: £2,000 to £20,000 a licence a year
• Discount for educational organisations: Yes

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at waffle@365tribe.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.