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Cloudhouse Limited

Cloudhouse Alchemy Compatibility Packaging - Desktop Subscription Licensing

The subscription licensing required to deploy Cloudhouse Alchemy to desktops. Cloudhouse Alchemy Packages migrates legacy desktop applications reliant on unsupported Windows Operating Systems (eg Windows XP, 7 & 8) so that they can be deployed to Windows 10/11/AVD without touching the source code or impacting on end user experience.

Features

  • Leverage the improved security of modern Windows platforms
  • Leverage the improved security
  • No additional infrastructure required
  • Evergreen - abstracts the application from the OS
  • Scalable delivery service

Benefits

  • Remove reliance on unsupported Windows platforms (XP, 7 & 8)
  • Migrate legacy and incompatible applications to Windows 10 & 11
  • Removes technical debt - no application left behind
  • No media required
  • No need to refactor, recode or upgrade legacy applications
  • Migrate legacy applications to supported and secure platforms

Pricing

£98 to £115 a user a year

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at alex.turner@cloudhouse.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

4 5 6 5 4 8 5 4 9 5 6 4 4 4 5

Contact

Cloudhouse Limited Alex Turner
Telephone: +44 (0)7801 323 540
Email: alex.turner@cloudhouse.com

Planning

Planning service
No

Training

Training service provided
No

Setup and migration

Setup or migration service available
Yes
How the setup or migration service works
Cloudhouse Alchemy Compatibility Packaging helps buyers migrate to virtual desktops in the cloud by providing a means to move applications that are incompatible with modern Windows platforms such as Windows XP, 7 & 8 to Windows 10 or 11, without touching the source code or impacting on end-user experience. Cloudhouse Alchemy Compatibility Packages are proven on Citrix, VMWare, Azure Virtual Desktop, AWS Workspaces, AWS AppStream and Google Cloud.

NOTE: see 'Cloudhouse Alchemy Compatibility Packaging - Professional Services' listing for the professional services required to create Cloudhouse Alchemy Compatibility Packages.
Setup or migration service is for specific cloud services
No

Quality assurance and performance testing

Quality assurance and performance testing service
No

Security testing

Security services
No

Ongoing support

Ongoing support service
Yes
Types of service supported
Hosting or software provided by a third-party organisation
How the support service works
Cloudhouse Alchemy Compatibility Package Subscription Licensing includes support for the Cloudhouse Alchemy Compatibility Package (not the application contained in the Cloudhouse package). Hosting options include Azure Virtual Desktop, AWS Workspaces, and other VDI services running on Cloud environments.

Service scope

Service constraints
Cloudhouse Alchemy Compatibility Packaging has a lower success rate with 16-bit applications.

User support

Email or online ticketing support
Email or online ticketing
Support response times
Sameday
User can manage status and priority of support tickets
Yes
Online ticketing support accessibility
None or don’t know
Phone support
Yes
Phone support availability
9 to 5 (UK time), Monday to Friday
Web chat support
No
Support levels
Alchemy Compatibility Packages are fully supported under SLA's while the buyer subscribes to the service. An engagement manager will be provided providing a single point of contact.

Resellers

Supplier type
Not a reseller

Staff security

Staff security clearance
Other security clearance
Government security clearance
Up to Security Clearance (SC)

Standards and certifications

ISO/IEC 27001 certification
No
ISO 28000:2007 certification
No
CSA STAR certification
No
PCI certification
No
Cyber essentials
No
Cyber essentials plus
No
Other security certifications
No

Social Value

Social Value

Social Value

  • Covid-19 recovery
  • Tackling economic inequality
  • Equal opportunity
  • Wellbeing

Covid-19 recovery

In response to Covid-19 we created a fully remote working model for the Company. To do this we significantly increased investment in supporting our workforce. This includes:

purchase of specialist equipment and technologies for supporting home working, desks, chairs, monitors, headsets, etc.
Provided local managed offices (aka Regis) for staff who were unable to work at home or preferred a local office service
Fully flexible day working model for all staff, not tied to standard operating hours
Absence categories for supporting family and friends which do not materially impact an employee
Daily in lockdown, now twice weekly employee ‘Huddles’ bringing all staff together to foster a paternal and collaborative culture.
Currently we fully support a hybrid working model, with circa 2 days per week return to the office
Continuing to monitor the overall pandemic situation across the workforce

We have significantly improved our workplace environment during the pandemic, moving to a new facility with better air-flow and a more standardised facilities.

All staff have access to our Employee Assistance Program - offering confidential advice across a broad range of subjects.

Tackling economic inequality

As a small business we employ apprentices to establish a model for training and developing careers against our skills base. Firstly, in software development and secondly in Data/Business intelligence.

This permits us to provide employment and train staff in areas where we can foresee a skills and competency shortage whilst providing educational attainment for our staff.

Our apprentices are fully integrated into the Company and work within their specialist teams on both their own projects and company directed tasks. They have direct mentoring from their colleagues, which operates within our hybrid working model.

Equal opportunity

We have created a diversity and inclusivity program for all staff across the Company.

The objectives of this are to demonstrate that Cloudhouse supports the diversity and inclusion of everyone in the workplace, in everything we do, for the benefit of:

•Workplace satisfaction and engagement
•Workplace performance
•Candidate attraction
•Client attraction

For all staff this includes unconscious bias training for personal awareness and development.

We promote and support diversity in the workplace, valuing everyone in the organisation as an individual. We realise that to reap the benefits of a diverse workforce it’s vital to have an inclusive environment where everyone feels able to participate and achieve their potential. Our inclusion and diversity commitments go beyond legal compliance and seek to add value by driving towards a Company environment where everyone is empowered to thrive. Our considerations of the diversity and inclusivity in our workplace start with the recruitment process and continue throughout all aspects of daily work, wellbeing and engagement

Wellbeing

Work/life balance

We have a number of employee policies designed to allow the employee to find their work-life balance and different types of leave and enhanced leave employees can take advantage of. These are:

• Hybrid Working Policy
This policy allows our employees to work from home for the majority of the workweek if they choose to. We provide all the IT equipment and software to allow employees to do this and we will also contribute to home-office set-up if requested.
Employees can also work from our office as much as they choose, so that they may have face-to-face time with colleagues and managers. The office is well equipped for hotdesking, meeting space and stocks free snacks.

• Enhanced Family Leave
Employees taking maternity, adoption or shared parental leave will receive 3 months of full pay and three months of half-pay during their 12 months of leave. Employees taking paternity leave may take 2 months of leave with full pay.

• Annual Leave
We provide employees with 23 days of holiday (plus bank holidays) upon joining the company and increase this annually to a maximum of 28 days of holiday (plus bank holidays). All employees can also take a paid day off work on their birthday (or day as close as possible to their birthday).

When more support is needed

Cloudhouse takes the ongoing support of its employees very seriously and offers a variety of means for employees to communicate with their managers, be supported and seek further help.
• 1:1s and Career Conversations
• Employee Assistance Programme (EAP)
• Private Healthcare
• Occupational Health

Pricing

Price
£98 to £115 a user a year
Discount for educational organisations
No

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at alex.turner@cloudhouse.com. Tell them what format you need. It will help if you say what assistive technology you use.