CGI
Digital Architecture
CGI Digital Architecture is for businesses and organisations who need to design, deploy and deliver digital architectural design and capabilities across their enterprise.
Features
- End-to-end solution design
- Design decision catalogue
- Financial benefits and value case analsys
- Technology roadmap
Benefits
- Articulating architectural insight to executives
- Structuring architectural intention to executives
- Communicating architectural constraints across the business
- Communicating architectural constraints across the business
Pricing
£780 to £1,680 a unit a day
Service documents
Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format,
email the supplier at uk.gen.ccsframeworks@cgi.com.
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Framework
G-Cloud 14
Service ID
4 5 6 8 1 5 8 2 4 3 2 9 5 2 5
Contact
CGI
CCS Frameworks Team
Telephone: 08450707765
Email: uk.gen.ccsframeworks@cgi.com
Planning
- Planning service
- Yes
- How the planning service works
- The unique digital architecture approach and methodology supports organisations on their end-to-end Cloud journey - from high-level design to go-live and support. The digital architecture solution is vendor agnostic allowing organisations to apply the digital architecture solution to multiple solutions.
- Planning service works with specific services
- No
Training
- Training service provided
- No
Setup and migration
- Setup or migration service available
- Yes
- How the setup or migration service works
- The digital architecture approach allows organisations to outline key design decisions required to migrate from their baselined digital architecture to the strategy digital architecture.
- Setup or migration service is for specific cloud services
- No
Quality assurance and performance testing
- Quality assurance and performance testing service
- No
Security testing
- Security services
- No
Ongoing support
- Ongoing support service
- No
Service scope
- Service constraints
- N/A
User support
- Email or online ticketing support
- Yes, at extra cost
- Support response times
-
Our response time is variable based on the level of support chosen. We offer support from business hours Monday - Friday up to full 24x7 support. We have a number of standard support models to support multiple permutations in-between.
Our standard response times are:
P1 Within 15 Minutes
P2 Within 30 Minutes
P3 Within 2 Hours
P4 Within 4 Hours - User can manage status and priority of support tickets
- Yes
- Online ticketing support accessibility
- None or don’t know
- Phone support
- Yes
- Phone support availability
- 9 to 5 (UK time), 7 days a week
- Web chat support
- Yes, at an extra cost
- Web chat support availability
- 9 to 5 (UK time), 7 days a week
- Web chat support accessibility standard
- None or don’t know
- How the web chat support is accessible
-
Our web chat service conforms to WCAG 2.0 standard. It supports users with a number of accessibility options, including:
• Screen reader
• Keyboard accessibility
• Focusable elements
• Clicking elements
It supports ARIA attributes for HTML mark-up to further support accessibility integration with other toolsets. - Web chat accessibility testing
-
To check our application for accessibility, we used aXe library. It’s automated accessibility testing library which has set out on the road
to bring accessibility testing into mainstream web development. It’s always possible to use any other tools which run all important accessibility test. - Support levels
-
Our support model is variable to meet our customers’ requirements. These are based on the following options for support:
1. Monday to Friday 08:00 - 18:00 (excluding bank holidays and weekends)
2. Monday to Friday 06:00 - 20:00 (excluding bank holidays and weekends)
3. Monday to Friday 06:00 - 20:00, Saturday to Sunday including bank holidays 09:00 - 17:00
4. Monday to Sunday 24x7 (including bank holidays).
Resellers
- Supplier type
- Not a reseller
Staff security
- Staff security clearance
- Conforms to BS7858:2019
- Government security clearance
- Up to Security Clearance (SC)
Standards and certifications
- ISO/IEC 27001 certification
- Yes
- Who accredited the ISO/IEC 27001
- Intertek Certification Limited
- ISO/IEC 27001 accreditation date
- 28/03/2024
- What the ISO/IEC 27001 doesn’t cover
- Nothing. Our certification covers the provision of outsourcing, project and consultancy services including development and delivery activities plus the management of people, technologies and physical security.
- ISO 28000:2007 certification
- No
- CSA STAR certification
- No
- PCI certification
- No
- Cyber essentials
- Yes
- Cyber essentials plus
- Yes
- Other security certifications
- No
Social Value
- Social Value
-
Social Value
- Tackling economic inequality
- Equal opportunity
- Wellbeing
Tackling economic inequality
CGI is committed to ensuring careers in STEM are accessible for all. We will continue to provide a range of new employment and training opportunities which include professional, graduate and apprenticeships. To create new skills in the IT industry, we offer a range of IT-based apprenticeships and partner with various university training partners to deliver our Technology Industry Gold accredited Degree Apprenticeships.
We proudly support social enterprises FastFutures and Bounceback, providing mentoring, CV writing and interview skills to young people and prison leavers, enabling them to become work-ready. CGI’s EmployABILITY programme helps underrepresented students to build skills needed to pursue a successful career in STEM, through mentoring provided by our members.
CGI is supporting the Government’s priority to grow and diversify supply chains by working with a variety of partners. The majority of the 1,600 suppliers we use to support the delivery of services to our clients are UK based organisations, with over 600 Small and Medium Enterprises (SMEs). We are a Member of the Business Disability Forum and are signatories of the Prompt Payment Code.
We select our suppliers based on not just technical merit and capability but also alignment with our vision and goals. Our procurement process develops a deep understanding of each new supplier through a materiality rating checklist. All our preferred suppliers are audited against these checks annually, and actions are taken if a supplier’s rating drops.
Throughout our engagements, change control will include a check on potential inclusion of SME, Social Enterprises or new businesses. This will include advertising opportunities on Contract Finder. We also welcome input from our clients, as they are often approached directly and have valuable insight in supplier offerings.
For transparency we will report on the number, value and proportion of contract spend being undertaken by SMEs and Social Enterprises.Equal opportunity
At CGI we encourage diversity in our workplace and inclusivity at work is one of our priorities.
We commit to:
- Continuing to measure and reduce our Gender and Ethnicity Pay Gap
- Publishing our disability metrics
- Inclusive and accessible recruitment practices
- Investing in training and progression
CGI is proud of the progression with our Gender pay gap figures. While our ethnicity pay gap is relatively small, we know that a higher representation of minority ethnic employees at senior levels will reduce it further. This is now one of our main objectives. We recently updated our systems, enabling our members to declare whether they consider themselves to have a disability. We will publish this data through the Voluntary Reporting Framework.
We will invite all employment applicants to complete a Clear Talents profile, an easy-to-use tool that helps us to treat candidates fairly; accommodating any requirements they may have. We revisit Clear Talents once candidates join to identify potential further adjustments to their working environment, providing Disability Passports if a long-term adjustment is required. We will promote our vacancies with specialist business communities including networking hub for LGBT+ professionals, myGWork, and disability job board, Evenbreak.
CGI invests in a minimum in two weeks training and personal development each year for every member. Using Academia, our platform of comprehensive learning content and tools, members can follow various learning pathways leading to certified qualifications.
We will report our mean and median percentage pay gaps annually and provide confirmation of publishing of disability metrics via the Voluntary Reporting Framework annually.
We do not tolerate modern slavery in any part of our business or supply chains. This is reflected in our published Modern Slavery Statements.
Our reporting commitments, both contractual, statutory and voluntary will deliver significant transparency against our Equal Opportunity responsibilities.Wellbeing
At CGI, we are proud to care about our members. However, wellbeing isn’t an issue exclusively concerning our business; we are equally committed to supporting the wellbeing of the communities in which we operate too. We achieve this by:
- Training our members in Mental Health First Aid
- Extending health and wellbeing initiatives with our clients and suppliers
- Collaboratively identifying initiatives to support local communities
CGI are a signatory of the 'UK-wide Mental Health at Work Commitment' curated by the mental health charity 'Mind'. We will continue to invest in training to expand upon our 300 plus UK members who are already certified Mental Health First Aiders (MHFAs). These certified members have developed a strong support network for their colleagues. To supplement this and drive the integration of best practice for physical and mental health, we will provide all our members with access to ‘Oxygen’, our online wellbeing centre of expertise.
We will invite our clients; suppliers and communities to participate in our health and wellbeing initiatives, such as our ‘MoveSpring’ step challenge (measuring steps taken) and delivering tree planting and canal restoration days to local communities.
CGI provide all our members with at least one day’s volunteering to support local initiatives or charities, making a significant difference to the communities in which we live and work.
We will work collaboratively with our clients and suppliers to identify opportunities to support local communities. An example of our commitment to wellbeing in the community is the way in which we support and sponsor local community groups and sports clubs nominated by our members. Over the last year we have sponsored kits for more than 500 different clubs and groups.
Pricing
- Price
- £780 to £1,680 a unit a day
- Discount for educational organisations
- No
Service documents
Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format,
email the supplier at uk.gen.ccsframeworks@cgi.com.
Tell them what format you need. It will help if you say what assistive technology you use.