Aliter Consulting Ltd.

SAP Cloud Project Services

SAP technical and security services for SAP Business Suite and S/4HANA including migration to cloud, S/4HANA conversion, clean core preparation, S/4HANA upgrade, Unicode conversion, SAP BTP architecture, governance, setup, integration and extensibility, SAP Cloud ALM, vulnerability management, security patching and threat detection.

Features

• Augment RISE with SAP projects with technical and security expertise
• Establish SAP Customer Centre of Excellence
• Prepare S/4HANA (readiness) for move to cloud
• Perform S/4HANA conversion or migration to cloud
• Develop BTP extensions for S/4HANA and ECC
• Modernisation of integrations with SAP Integration Suite
• SAP Cloud ALM for SAP Operations
• Migration of SAP Business Suite and S/4HANA to Azure
• Report on and remediate SAP security vunerabilities
• Threat detection for SAP

Benefits

• Quickly facilitate technical aspects of RISE with SAP projects
• Allow transition to own support model quickly and efficiently
• Prevent blockages to quick and efficient move to cloud
• Facilitate move to cloud efficiently with minimum business disruption
• Fast and effective innovation on BTP keeping the core clean
• Modernise your SAP integrations with industry standard business APIs
• Empower your SAP CoE with future proof operational tools
• Reduce on-premises hosting costs
• Ensure your SAP landscape is free from security vulnerabilities
• Identify threats to your critical SAP systems early

£600.00 to £1,350.00 a user a day

• Education pricing available

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at gajackson@aliterconsulting.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

457077882852536

Contact

Gary Jackson
07931556919
gajackson@aliterconsulting.co.uk

Planning

• Planning service: Yes
• How the planning service works: Our Project Management service can be broken down into the following high-level areas:; Initial Scoping; -Understanding customer requirements & constraints; -Initialisation; -Delivery Governance; -Change Management; -Cut-Over; -Hypercare & closedown; ; We will follow ASAP or ACTIVATE methodologies, but can also adopt any customer defined standards where required, e.g. where the project is part of a wider programme of work.; ; An initial scoping exercise will be carried out to determine which systems are ear-marked for migration to cloud hosting, alongside any related technical, business, or scheduling dependencies.; ; Project activities and resource requirements will be defined, timelines discussed, and options proposed, such as migrating on a tier-by-tier basis (e.g. development, QA, production) or by software component (e.g. ECC, S/4HANA).; ; We will discuss how to support your production environment during the lifecycle of the project and plan how to cut over your production environment in within a window of available downtime.; ; A RAID log will be implemented and managed throughout the project delivery. Once the plan and scope has been defined and signed off, all exceptions, changes, and key decisions will be approved by the Project Governance Board, consisting of both customer and supplier representatives, and be subject to a project change control.
• Planning service works with specific services: Yes
• Hosting or software services the planning service works with:
  • SAP
  • RISE with SAP
  • SAP on Azure
  • SAP BTP
  • SAP Cloud ALM
  • SAP Solution Manager

Training

• Training service provided: No

Setup and migration

• Setup or migration service available: Yes
• How the setup or migration service works: Streamline Your SAP Migration to Azure: We offer a comprehensive approach, guiding you through every stage: assessing readiness, designing a secure Azure architecture, deployment, and migration. This ensures a smooth transition and unlocks the benefits of the cloud.; Effortless S/4HANA Conversion: Our services ensure a cost-effective move from your SAP ECC system to S/4HANA. We assist with data reduction, readiness checks, code analysis, conversion, and Unicode adoption.; RISE with SAP Expertise: Maximize the value of your RISE with SAP transformation. We provide technical guidance and support throughout the entire implementation process, augmenting your team's capabilities.; Unlock the Power of SAP BTP: We help you leverage the innovative SAP Business Technology Platform. Extend your core systems with powerful integration and extensibility options.; Streamlined ALM with SAP Cloud ALM and Solution Manager: We leverage these tools to optimize your application lifecycle management, encompassing operations, monitoring, alerts, and transport management.; Benefits You Can't Ignore: Reduced migration costs, optimized cloud performance, faster ROI, minimized risk, future-proof investments, enhanced business continuity, and robust security monitoring.
• Setup or migration service is for specific cloud services: Yes
• List of supported services:
  • Microsoft Azure
  • Amazon Web Services
  • RISE with SAP
  • SAP BTP
  • SAP Cloud ALM

Quality assurance and performance testing

• Quality assurance and performance testing service: Yes
• How the quality assurance and performance testing works: Quality Assurance is intrinsic within our services. Through Operational Acceptance Testing (OAT), we can help to ensure that:; Non-functional requirements are incorporated into technical designs.; New installations are built to defined specifications.; Software upgrade processes are fully tested at all stages through the release route into Production.; Operational documentation is completed, shared, and approved.; Technical solutions meet high-availability resilience requirements.; Performance of systems are tuned to meet SLAs.; Backup and Recovery procedures are tested and documented.; Security integrity is managed through our SAP Security service offerings.; Monitoring and alerting is configured, tested, and documented.; Underpinning QA, our team of experts utilise SAP Solution Manager to accommodate functionality in:; Test management - centralised planning and execution of test plans and integration with testing tools.; Defect management - enablement of logging, tracking, and managing defects identified during testing.; Change management - quality gate-controlled deployments to minimise the risk of regressions and support of impact analysis of changes.; Monitoring and Alerting infrastructure - providing real-time information on the health and stability of SAP systems measured against defined threshold-based metrics with configurable notifications and integration with other IT Service Management tools.

Security testing

• Security services: Yes
• Security services type:
  • Security strategy
  • Security risk management
  • Security design
  • Security testing
  • Other
• Other security services:
  • SAP Security Vulnerability and Patch Management (including RISE and BTP)
  • SAP Threat Detection (including RISE and BTP)
  • SAP Code Analysis
  • SAP Governance, Risk & Compliance (GRC) Access Controls
  • SAP Roles & Authorisations
  • SAP IAS IDP Integration and Single Sign-On
  • SAP BTP Security and Audit
• Certified security testers: Yes
• Security testing certifications: Cyber Scheme

Ongoing support

• Ongoing support service: Yes
• Types of service supported:
  • Buyer hosting or software
  • Hosting or software provided by your organisation
  • Hosting or software provided by a third-party organisation
• How the support service works: RISE with SAP Services: provide technical and security expertise to support your implementation of S/4HANA Cloud, Private Edition. Augment your existing teams with SAP Basis and technical expertise and liaise with SAP CAS. Plan your mandatory maintenance cycles with SAP and keep on top of patching and top issues reported by SAP.; SAP BTP Operations: provide technical, security and development expertise to support your deployment of SAP BTP services; provide global and sub account administration expertise and apply Best Practices as required; provide monitoring through SAP Cloud ALM; monitor and report on spend; user administration and authorisation. ; Technical Managed Services: provide traditional SAP Basis and Security expertise to SAP public cloud deployments, including architecture and design, installation, migration, patching, upgrade, and system copy following SAP and hyper scaler Best Practices.; Security Managed Services: provide vulnerability management and patching for SAP systems facilitated with Security Bridge. Report on and remediate security issues reported during SAP Patch Tuesday. Provide threat detection services for SAP facilitated with Security Bridge and/or Microsoft Sentinel.; SAP ALM Managed Services: provide SAP ALM expertise to SAP Cloud ALM and SAP Solution Manager deployments, including architecture and design, installation, migration, Application Operations, Implementation, ChaRM, ITSM, EarlyWatch Report.

Service scope

• Service constraints: We are unable to offer 24/7 support, however we can offer out of hours support with advance notice.

User support

• Email or online ticketing support: Email or online ticketing
• Support response times: Initial Response Times as follows:; P1: 30 minutes; P2: 1 hour; P3: 2 hours; P4: 3 hours
• User can manage status and priority of support tickets: No
• Phone support: Yes
• Phone support availability: 9 to 5 (UK time), Monday to Friday
• Web chat support: No
• Support levels: Support levels for SAP Managed Services are calculated based on a tailored support offering for each customer.

Resellers

• Supplier type: Reseller providing extra features and support
• Organisation whose services are being resold: SecurityBridge

Staff security

• Staff security clearance: Other security clearance
• Government security clearance: Up to Security Clearance (SC)

Standards and certifications

• ISO/IEC 27001 certification: No
• ISO 28000:2007 certification: No
• CSA STAR certification: No
• PCI certification: No
• Cyber essentials: Yes
• Cyber essentials plus: No
• Other security certifications: No

Social Value

• Social Value:

  Social Value

  • Fighting climate change
  • Covid-19 recovery
  • Tackling economic inequality
  • Equal opportunity
  • Wellbeing

  Fighting climate change

  At Aliter Consulting, we are committed to becoming a leader in environmental protection and sustainability. We currently focus on promoting electric vehicles, using public transport, remote working, paperless office, and strive to continuously improve. Our long-term goal is to achieve measurable sustainability by 2030 and to hit Net Zero by 2050. ; ; We plan to achieve this by focusing on developing innovative solutions that contribute to a more sustainable future. This will involve research and development in areas like green technologies or sustainable business models. We believe transparency is crucial, so we will be reporting on our progress regularly. Additionally, we are open to collaborating with stakeholders to advance sustainability efforts across the industry. We view sustainability not just as the right thing to do, but also to future-proof our business for long-term success. We donate £50 per month to the Woodlands Trust to support re-forestation in England. ; ; To hit these goals, we focus on three key areas: energy efficiency, resource management, and sustainable business practices. We aim to reduce our energy consumption by 50% by 2030 through upgrading equipment and using renewable energy sources. Our plan is to train 100% of staff on sustainability practices by 2024-Q4. We recognise and reward employees who go the extra mile in promoting environmental practices and include as a KPI that feeds into their bonus plans for 2025 and beyond. Additionally, we are implementing a resource management strategy that minimises waste and explores circular economy opportunities. Furthermore, we are encouraging sustainable business travel practices, collaboration with suppliers who share our commitment to environmental responsibility and have committed to investing in innovating green technologies. We have set ambitious but achievable reduction targets for each area and will be tracking and reporting on our progress regularly to ensure we meet our Carbon Reduction targets.

  Covid-19 recovery

  During COVID-19 Pandemic, we as a business were not of a substantial size for restrictions to impact our processes. We adhered to all restrictions where required. After the pandemic we allow staff in our Leeds office to hybrid work and all other staff work remotely with trips into the office twice monthly. We also delivered a fully remote SAP migration project, enabling our client to carry on their business as usual in unprecedented times ; ; During COVID-19 we raised over £5000 for Motor Neurone Disease Association charity. We chose this charity as it is one close to our hearts and we can see the amazing work that they do and how important fundraising is to them. Our team along with family members completed a 24-mile walk known as the Knaresborough Round. We believe the money we donated helped research into MND continue during and shortly after COVID-19. Our donation helped the charity in a time where donations were lower than usual due to the economic climate surrounding COVID-19. https://aliterconsulting.co.uk/aliter-consulting-announces-charity-of-the-year-for-2020-21/

  Tackling economic inequality

  As an equal opportunities employer, our recruitment process and resulting pay scale is based on the person’s ability, experience, and role within the organisation irrespective of the person’s background. ; ; There is a massive skills gap in the SAP market which will only become worse unless companies and partners act now. Our plan for 2024-Q4 is to begin a graduate scheme that will work in conjunction with an internal training program to help fill these skill gaps in the UK by training those who face barriers to employment. We are looking to partner with local universities to enable us to roll the graduate scheme out efficiently and effectively, ; ; All staff members are provided with their own paid subscription to the SAP Learning Hub (Partner Edition) which offers unlimited access to all SAP training courses and certified exams. Training and certification are key to an employee’s personal development and is one of their KPIs, but it is also key to the company’s growth and Partner status with SAP. Employees are encouraged to study for certification during the working day the time spent is at the employee's own discretion in order to meet their KPI’s.

  Equal opportunity

  We are an equal opportunities employer and are committed to ensuring that the terms and conditions of employment for current and future potential employees are fair and non-discriminatory. We have a “blind” recruitment process whereby we remove characteristics such as age, race, gender etc., from applications to remove any bias when selecting future employees. This ensures job applicants, employees, suppliers, and clients will be treated fairly, irrespective of any of the ‘Protected Characteristics’ including race, religion or belief, age, disability including mental health, gender re-assignment, marriage and civil partnership, pregnancy and maternity, sex, and sexual orientation. ; ; We have flexible working to all our employees an example of this is we have implemented flexible working to allow one of our employees to attend speech therapy with his child and we also offer enhanced paternity pay. As an equal opportunities employer, our recruitment process and resulting pay is based on the person’s ability, experience, and role within the organisation irrespective of the protected characteristics. Everyone gets the same access to training which in turn gives everyone the same chance at gaining promotions and advancing in their career. ; ; We are sponsoring the Yorkshire Ambulance Service Women’s football team for the next two seasons which enables the team to carry on playing.

  Wellbeing

  At Aliter we go beyond just a job. We offer a supportive and flexible work environment that prioritises your well-being, family life, and team spirit. ; ; We do this by championing a healthy work-life balance with flexible working arrangements tailored to individual needs. This is encapsulated in our "family first" culture which encourages employees to prioritise personal commitments and utilise their full holiday allowance while discouraging unnecessary out-of-hours work and promoting a sustainable and healthy work pace. ; ; Aliter offers comprehensive Private Medical Insurance that is used by all our employees and their families, ensuring access to quality physical and mental healthcare. Alongside this we also organise an annual team getaway for employees and their partners (where applicable) which helps foster a strong sense of community. This encourages camaraderie and strengthens relationships outside of the office. We also offer financial advice to staff who need it through our accountant ; ; To aid the wider community’s wellbeing we also are sponsoring the Yorkshire Ambulance Service women’s football team for the next two seasons, have donated £50 per month to the Woodlands Trust to support re-forestation in England and have raised money for MNDA during COVID (£5000+).

Pricing

• Price: £600.00 to £1,350.00 a user a day
• Discount for educational organisations: Yes

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at gajackson@aliterconsulting.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.