Capventis

Data Analytics

Data Analytics addresses the combination of Operational Data (O-Data) and eXperience Data (X-Data), and how these can be combined to understand what has happened and predict what will happen. Our Business Intelligence (BI) expertise and technology portfolio covers the full lifecycle from data acquisition, to processing, delivery, exploration and discovery.

Features

• Advisory Consulting Services
• Capventis IMPROVE Framework
• Capventis Blueprint Mapping, Analysis and Design Model
• Customer & Employee Engagement
• eXperience Management
• Data Analytics and Predictive Analytics
• Data Management & Data Science
• Systems and Data Integration
• Organisation and Success Management
• Function Enablement and Special Solutions

Benefits

• Help Business Executives Understand the Potential and Options
• Accelerate Business Modernisation and Innovation
• Maximise Management and Use of Data
• Simplify Operations
• Increased Automation
• Efficient Deployment and Enablement of Resources and People
• Increased Self-Service for Customers
• Greater Financial Return for Less Cost
• Alignment to the Modern eXperience Economy
• Global Scale, Reach and Access to Markets

£800 to £1,400 a person a day

• Education pricing available

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at marketing@capventis.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

458535583313318

Contact

Brian O'Flynn
+44 845 313 8696
marketing@capventis.com

Planning

• Planning service: Yes
• How the planning service works: Capventis 'IMPROVE' provides a framework for organisations to identify, map, design and implement solutions that deliver value in todays eXperience Economy; Value Engineering using Data. ; ; The focus in Analytics is to leverage data to provide valuable insights as well inform and drive decisions in an operational context. We assist our clients in defining where and how the data can be leveraged. We ask the questions, what do people want to know and what do people want to do. That data is then turned into insight and directed to the appropriate people for action (see Capventis Customer Engagement). Operational Data (O-Data), the traditional focus for BI, is enhanced with eXperience Data (X-Data), which is increasingly important today (see Capventis eXperience Management). ; ; Action can be immediate and real time (operational) which we term the 'short cycle'. Or the action can be strategic or related to fundamental improvement (proposition, brand, product), the 'long cycle'. Viewing Analytics in the broader context of data as a service and data science can be a real differentiator for the modern organisation. ; ; We have worked with Qlik (QlikView, Qlik Sense and related products) since 2007 and are at elite partner level.
• Planning service works with specific services: Yes
• Hosting or software services the planning service works with:
  • QlikView
  • Qlik Sense
  • Qlik Catalogue
  • Qlik Data Streaming
  • Talend
  • Qlik QCDI
  • Qlik AutoML
  • GluSys
  • Qualtrics

Training

• Training service provided: Yes
• How the training service works: Training will be discussed as part of the scope of the project. Capventis provides all the training requirements and can be delivered by a hybrid approach.
• Training is tied to specific services: Yes
• Services the training service works with:
  • Qlik
  • Qualtrics
  • Zendesk

Setup and migration

• Setup or migration service available: Yes
• How the setup or migration service works: The 'IMPROVE' Framework and Blueprint Model drive the best design for the most optimal solution. We then focus on migration from the existing state to the new state as quickly as possible and with reduced risk. Migration is concerned with implementation of the new platforms or solution, migrating the data and on boarding business users and supporting operations.; ; We have established a migration model that focuses on the transforming the extracted data into the right data model for the analytics business application. The technolgies we partner with (Qlik, Dgraph) differentiate by the power and flexibility of the underlying data structures they use and their flexibility. These are really modern propositions that, when understood, make things possible that are impossible with traditional BI tools and approaches.; ; Once the foundation solution is embedded and successfully adopted by the business, then the strategy can evolve at a pace and complexity to suit the priorities of the business, timing and budget. ; ; Our technology portfolio (analytics tools at the heart) provides for fully integrated and embedded solutions for any scale of organisation and cloud services architecture. We have applied this across multiple private and public sectors.
• Setup or migration service is for specific cloud services: Yes
• List of supported services:
  • Qlik Enterprise Cloud
  • AWS
  • Azure

Quality assurance and performance testing

• Quality assurance and performance testing service: Yes
• How the quality assurance and performance testing works: The project management / quality approach adopted by Capventis is an in-house approach that has been developed over many years of successfully delivering projects to clients. The approach has taken the best elements of well-known methodologies such as Prince, PM3, Scrum, Sure Step, Kepner Treghoe, etc. but has refined these methods down to make for a far simpler more efficient and effective delivery methodology aligned to the needs of cloud systems. Quality Assurance is embedded in the very fabric of all that Capventis does and it is managed at all levels from the consultant to the project manager and up to the Lead Architect. The Quality Assurance is evidenced in the Blueprint Documentation, in the on-going maintenance of the SoW and in the publication of weekly status reports that tracks progress against plan. On completion of a piece of configuration the work is cross referenced with the Blueprint by both the developer and lead analyst. As part of the weekly progress project review the status of each piece of work is confirmed in terms of budget, timeline and quality, finally the work is inspected and approved by the Client UAT Team.

Security testing

• Security services: Yes
• Security services type:
  • Security strategy
  • Security risk management
  • Security design
  • Security audit services
  • Other
• Other security services:
  • Data Management with Security and Protection
  • GDPR Design and Implementation
  • Cloud Data Accesss, Retrieval and Protection

Ongoing support

• Ongoing support service: Yes
• Types of service supported:
  • Buyer hosting or software
  • Hosting or software provided by a third-party organisation
• How the support service works: Capventis is able to provide ongoing support to clients by providing a second line support service on a Drawdown Services mechanism as and when needed by the client team. Services types including management, advisory, analysis, design, configuration, integration, testing and training. The drawdown services typically apply where a business solution is already in place, which requires regular or ad-hoc services from Capventis in support of the Client team.

Service scope

• Service constraints: Typically the support we provide is Monday to Friday from 9am to 5pm, but additional support can be arranged

User support

• Email or online ticketing support: Email or online ticketing
• Support response times: SLA response time is within 1-hour of an issue been raised. Support is provided Monday to Friday from 9am to 5pm. Additional support can be arranged by special agreement.
• User can manage status and priority of support tickets: Yes
• Online ticketing support accessibility: None or don’t know
• Phone support: Yes
• Phone support availability: 9 to 5 (UK time), Monday to Friday
• Web chat support: No
• Support levels: Capventis provides an organisation with a standard support level agreements which is delivered on a flat fee structure basis. Additional support can be arranged by special agreement. Each support request will be assigned to a single point of contact. In addition to the single support contact every client is allocated both a technical project manager and a commercial manager.

Resellers

• Supplier type: Not a reseller

Staff security

• Staff security clearance: Other security clearance
• Government security clearance: Up to Developed Vetting (DV)

Standards and certifications

• ISO/IEC 27001 certification: No
• ISO 28000:2007 certification: No
• CSA STAR certification: No
• PCI certification: No
• Cyber essentials: Yes
• Cyber essentials plus: Yes
• Other security certifications: No

Social Value

• Social Value:

  Social Value

  • Fighting climate change
  • Covid-19 recovery
  • Tackling economic inequality
  • Equal opportunity
  • Wellbeing

  Fighting climate change

  By maximising resource efficiency, our services contribute to reducing the carbon footprint of organisations.

  Covid-19 recovery

  Our services have accelerated business modernisation and innovation, helping organisations adapt and recover from the impacts of the pandemic by enabling efficient operations and strategic decision-making.

  Tackling economic inequality

  Our service empowers organisations to optimise resource allocation and reduce operational costs, promoting economic efficiency.

  Equal opportunity

  Our service ensures that organizations of all sizes have access to the tools and strategies needed to succeed in the modern economy, fostering equal opportunity for success and advancement.

  Wellbeing

  Simplifying operations and maximising data management efficiency alleviates organisational burdens, promoting employee wellbeing.

Pricing

• Price: £800 to £1,400 a person a day
• Discount for educational organisations: Yes

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at marketing@capventis.com. Tell them what format you need. It will help if you say what assistive technology you use.