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Aten Consultancy

Secure Large Language Model Platform Deployment

This service establishes a secure large language model capability within customer-owned Azure environments. We configure cloud-native AI services, identity controls and integration patterns to enable safe experimentation and use of LLMs with organisational data, aligned to governance, security and operational requirements within complex public sector estates.

Features

  • Deployment of LLM capabilities within customer-owned Azure environments
  • Configuration of Azure OpenAI and supporting cloud services
  • Secure identity, access and role-based controls
  • Integration with organisational data sources and systems
  • Selection of LLM models and consideration of open/closed data sources
  • Environment separation for development, testing and production
  • Governance and control patterns for responsible AI usage
  • Secure API and application integration patterns
  • Monitoring and usage controls for AI services
  • Documentation and handover for ongoing internal operation

Benefits

  • Enables safe experimentation with LLMs using organisational data
  • Maintains full control of data, models and infrastructure
  • Reduces risk through secure, governed AI platform deployment
  • Supports multiple use cases without supplier lock-in
  • Aligns AI adoption with existing security and governance controls
  • Scales AI capability up and down as required
  • Establishes reusable patterns for future AI initiatives
  • Informed by experience delivering cloud platforms in public sector environments

Pricing

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at ed.mcculloch@atendco.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 15

Service ID

4 5 9 0 2 4 3 3 0 7 9 8 7 0 1

Contact

Aten Consultancy Ed McCulloch
Telephone: 07747692535
Email: ed.mcculloch@atendco.com

About your service

Service categories

Cloud Support Services

Set Up and Migration

  • Data/information structure design
  • Engagement and communication planning
  • Project management and governance
  • Mobilisation coordination

Service scope

Service constraints
No

User support

Email or online ticketing support
Yes
Support response times
Next working day
User can manage status and priority of support tickets
No
Phone support
Yes
Phone support availability
9 to 5 (UK time), Monday to Friday
Web chat support
No
Support levels
Support levels provided

We provide standard support during UK business hours (Monday to Friday, excluding UK public holidays). Support is available via email and telephone. Support requests are logged and prioritised based on severity, with escalation to senior technical staff where required.

Enhanced support arrangements, including extended hours or increased responsiveness, can be agreed with the buyer at call-off stage where required.

Cost of support levels

Standard support is included within the service price.

Any enhanced or bespoke support requirements, such as extended support hours or dedicated support resources, are agreed with the buyer at call-off stage and priced proportionately based on the scope and duration of the contract.

Technical Account Manager / Cloud Support Engineer

A named technical contact is provided for the service. Where appropriate, a technical account manager or cloud support engineer can be made available as part of the contract, with details agreed at call-off stage based on the buyer’s requirements.

Resellers

Supplier type
Not a reseller

Staff security

Staff security clearance
Staff screening not performed
Government security clearance
Baseline Personnel Security Standard (BPSS)

Pricing

Discount for educational organisations
No

Architecture roles

Business architect
Role level UK Rate Offshore Rate
Trainee business architect £50.00 £99.99
Associate business architect £75.00 £125.00
Business architect £200.00 £300.00
Lead business architect £400.00 £850.00
Technical architect
Role level UK Rate Offshore Rate
Associate technical architect £350.00 £400.00
Technical architect £500.00 £750.00
Senior technical architect £650.00 £850.00
Lead technical architect £750.00 £950.00
Principal technical architect £1,200.00 £1,500.00

IT operations roles

Infrastructure engineer
Role level UK Rate Offshore Rate
Associate infrastructure engineer £300.00 £400.00
Infrastructure engineer £550.00 £650.00
Senior infrastructure engineer £650.00 £850.00
Lead infrastructure engineer £950.00 £1,200.00
Principal infrastructure engineer £1,200.00 £1,500.00

Product and delivery roles

Business analyst
Role level UK Rate Offshore Rate
Business analyst £450.00 £650.00
Senior business analyst £650.00 £850.00
Lead business analyst £850.00 £1,000.00
Head of business analysis £1,200.00 £1,500.00

Non-mandatory Standards and certifications

ISO/IEC 27001 certification
No
ISO 28000:2022 certification
No
ISO 9001 certification
No
Quality management systems (QMS)
No
CSA STAR certification
No
PCI certification
No
Cyber essentials
No
Cyber Essentials Alternative
In relation to the services you do not have a current and valid Cyber Essentials certificate which has been awarded by one of the government approved Cyber Essentials accreditation bodies but you are working towards gaining it, and will be in a position to confirm that you have been awarded a current and valid Cyber Essentials certificate by one of the government approved accreditation bodies within 12 months of the date of award.
Cyber essentials plus
No
Cyber Essentials Alternative
None of the criteria
Other security certifications
No

Social value

Section B - Commitment for Future: Delivery
  • Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.

    Policy Outcome 1: Fair work: That offers fair wages and good working conditions. Help people get a job, stay in work, and progress in their careers, with good employment opportunities across the country. Notes: Where there is a large proportion of labour costs in the contract, commercial teams should consider MAC in Outcome 1 as a priority

    • Providing opportunities for, and measuring and monitoring of, staff workforce conditions over time, including employee engagement, involvement in decision-making and satisfaction and adapting to any changes in the results, with clear processes for acting on issues identified
    • Plans to engage the contract workforce in deciding the most important workplace issues to address
    • Monitoring of employee engagement rates (by protected characteristic) and, where necessary, the development of actions to ensure all voices are heard across the diversity of the workforce
    • Payment of more than the National Minimum Wage or National Living Wage (as appropriate) to the contract workforce
    • Volunteering opportunities for staff
  • Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.

    Policy Outcome 3: Resilient, innovative and flexible supply chains: Support economic growth through enabling resilient businesses, opportunities for small businesses and voluntary, community and social enterprises

    • Methods for engaging with different parts of the community (including the education system and charities representing the community) and how communities come together to inform decisions, strategy and projects to leave a positive legacy for future generations
    • Plans for positive actions with community groups.
    • Collaborating with anchor institutions and community groups to make facilities available for education, training or community events
  • Mission: Build an NHS fit for the future: That is there when people need it; with fewer lives lost to the biggest killers; in a fairer Britain, where everyone lives well for longer.

    Policy Outcome 8: Increasing productivity through physical and mental wellbeing: In the supply chain and communities in the relevant area.

    • Understanding barriers to access to health and social care services or employment opportunities e.g. digital inclusion

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at ed.mcculloch@atendco.com. Tell them what format you need. It will help if you say what assistive technology you use.