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S&P Global Market Intelligence LLC

Capital IQ Pro

Capital IQ Pro is a powerful financial research platform that provides comprehensive data, analytics, and tools for investment professionals. It offers deep market intelligence, company financials, industry analysis, screening capabilities, investment research and tools for company analysis and market research, allowing users to make informed investment decisions.

Features

  • Company data & financials: 99% of global market capitalisation
  • Corporate profiles, corporate structure, ownership, estimates, credit ratings, private equity/funds
  • Standardised financials, transactions, multiples and industry-specific data for 17 industries
  • Market/Index Data, Estimates & Investment Equity Research and News
  • Key developments, events and filings for company monitoring
  • Transaction Data: M&A, Public Offerings, Funds, Shelf Registrations, Buybacks, Spinoffs.
  • People data: executives, investment professionals, SME professionals, and pay/compensation
  • Productivity Tools: Screening, Charting, Alerts, Export, Excel Plugin
  • ESG and Supply Chain Data
  • Desktop, API, Cloud, or Feed delivery (subject to subscription type)

Benefits

  • Extensive company research & analysis through our combined data offering
  • Streamline workflow: natural language search, Screening, and Excel-based analysis
  • Track company updates using customisable ‘Watch Lists’, alerts, dashboards
  • Validate findings: audit financials with click-through to source documentation
  • Use our powerful Screener to filter through billions of datapoints
  • Visualise data for insights using Charting, Mapping and presentation solutions
  • Access data anytime, anywhere with our Mobile App
  • Data Quality Program: our data quality checks ensure clean data
  • 24/7 client support by phone, live chat, or email
  • Complimentary access to our multi-sector financial modelling team

Pricing

£55,000 a user a year

  • Free trial available

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at dpearcey@spglobal.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

4 6 1 6 3 9 5 5 0 8 0 6 5 3 1

Contact

S&P Global Market Intelligence LLC Daniel Pearcey
Telephone: +447967785826
Email: dpearcey@spglobal.com

Service scope

Software add-on or extension
No
Cloud deployment model
Private cloud
Service constraints
No
System requirements
  • Platform, (browser): Microsoft Internet Explorer 11 or higher
  • Platform, (browser): Microsoft Edge
  • Platform, (browser): Google Chrome (latest version recommended, min v13)
  • Platform, (browser): Mozilla Firefox (latest version recommended, min v6)
  • Office Plug-In, (OS): Microsoft Windows 7 or above
  • Office Plug-In, (OS): Microsoft Excel 2010 or above
  • IPad Application: iOS v8.0 and above
  • Apple Safari not officially supported, but users report it runs

User support

Email or online ticketing support
Email or online ticketing
Support response times
We maintain 24/7 help desks around the world, including specialized client support groups in London, New York, and Hyderabad (India), in order to provide the optimum level of support. Email and online chat support are available 24/7.
User can manage status and priority of support tickets
No
Phone support
Yes
Phone support availability
24 hours, 7 days a week
Web chat support
Web chat
Web chat support availability
24 hours, 7 days a week
Web chat support accessibility standard
WCAG 2.1 AA or EN 301 549
Web chat accessibility testing
Evaluation Methods Used: Heuristic review using Lighthouse for Google Chrome and axe® Dev Tools for Google Chrome, and axe® Accessibility Linter for Microsoft Visual Studio, along with NVDA as the screen reader along with the testing done by Visually impaired personnel.
Onsite support
No
Support levels
All support outlined below is fully complimentary, included within the subscription cost. Each client is assigned a dedicated Relationship Manager, who provides 1st level support, including but not limited to:
• Training sessions (online, on-site) during a licensing period.
• Assistance with questions, and requests concerning the use of the platform and any methodologies used;
• Detailing product enhancements and fielding user enhancement requests.

The Relationship Manager will invite Specialists, such as Product Specialists, to assist clients with more complex queries on platform and model application, and methodology. In addition, clients have access to our Client Support Helpdesk (including product, technical support etc.) 24/7 hours a day, 365 days per year for general or time-critical queries. This support is available via email, chat, and phone, and is available in multiple languages.

Clients benefit from unlimited access to our Financial Modelling Team who build custom Excel models, or replicate existing models for clients, dynamically linked to our database. This team also maintains a library of pre-built templates.
Support available to third parties
Yes

Onboarding and offboarding

Getting started
S&P Global Market Intelligence provides training for the Platform for content and functionality as well as workflow and can be at the individual or account level. Workshops are conducted by S&P Global Market Intelligence analysts with expertise in the relevant methodology to ensure comprehensive knowledge transfer. Training workshops can be held on both the individual and the account level throughout the subscription, and is provided in-person or virtually, based on client request. Self-Help: Technical documentation, user guides, quick-start guides, new user training, and an online self-help library of articles are available via the platform. Complimentary Webinars: The Platform also has a library of webinars for on-demand viewing. They stretch to everything from product training and workflow sessions, to thought-leadership sessions that focus specifically on trends, research and novel platform and dataset applications.
Service documentation
Yes
Documentation formats
  • HTML
  • PDF
End-of-contract data extraction
Once we no longer have a legitimate business need to process your personal information/data, we follow our applicable information governance policies, procedures and standards and retain your information for as long as necessary to accomplish the purpose for which it was collected, following which we either delete or anonymize your personal information/data, or if deletion or anonymization is not possible, then we pseudonymize and/or securely store your personal information and isolate it from any further processing until deletion is possible.
End-of-contract process
Our contracts will be subscription based and the termination covers as part of our agreement. Please note that there will not be any additional cost.

S&P Global has a detailed Exit Strategy document and process. There is a policy for deletion of data in the hosted environment that is followed up written notification of the termination of contracts. S&P Global have a company policy around the deletion of documents and this is reviewed annually. In general, we use several methods to wipe data. These methods are employed dependent on classification of data present on the system. Data is destroyed by overwriting, degaussing, or physical destruction.

Using the service

Web browser interface
Yes
Supported browsers
  • Internet Explorer 11
  • Microsoft Edge
  • Firefox
  • Chrome
  • Safari
  • Opera
Application to install
No
Designed for use on mobile devices
Yes
Differences between the mobile and desktop service
The Capital IQ Pro mobile app allows you to stay connected around the clock wherever you are. The mobile app provides intuitive access to mobile-optimized content including news, market information, filings, and much more. The app is updated monthly, so we will not provide a definitive list of content and features here, but encourage users to enquire with us directly for the latest information. The mobile app is available via iPhone, iPad, and Android devices.
Service interface
No
User support accessibility
WCAG 2.1 AA or EN 301 549
API
Yes
What users can and can't do using the API
The S&P Global Market Intelligence API Solutions, using Restful APIs, provides on-demand enterprise data access more securely and with fewer resources than traditional data feeds. Access a comprehensive list of financial and non-financial data sets allowing you to pick and choose the data you need without hosting a database. Developers can leverage secure web services to dynamically access S&P Global datasets, and curated third-party datasets, or can interact directly with the web services via REST/JSON. The datasets available via the API do not directly mirror those in the desktop platform, so some datasets available via Desktop may not be available via API, but generally the data is the same across platforms. APIs are licensed separately to Desktop, and due to the tailored natured of the service subscriptions to the API service are reviewed subject to individual request.

Other Data Management Solutions we provide include Feed (bulk data delivery) and Cloud. Please visit S&P Global Marketplace for more details: https://www.marketplace.spglobal.com/en/
API documentation
Yes
API documentation formats
  • HTML
  • ODF
  • PDF
API sandbox or test environment
Yes
Customisation available
Yes
Description of customisation
Dashboards: users can build customised Dashboards and landing pages, which are widgetised and can be linked to custom lists.
Lists: create 'Watchlists' of companies you are tracking, which can then be linked to widgets, reports, charts, and other tools across the platform, as well as email alerts.
Alerts: Customised, and automated email alerts can be set-up and linked to lists, and datasets within the platform for timely updates. Charting Tool: build bespoke charts from scratch using Capital IQ Pro data.
Excel Plugin, and MS Office: Excel plugin for seamless data linking, which can also be linked across other MS Office application such as Word & PPT.
Report Builder: collate information from across Capital IQ Pro to create bespoke reports with only relevant information. Save templates which can then be applied across companies, or groups of companies via ‘Watchlists’.
Screening Tool: a powerful database filtering and results display tool, which can use a combination of Company Data, Fundamentals, Transactions, or Key Developments to render relevant screens of results. This can also be seamlessly linked to alerts functionality for timely updates.
Data Exports: data can be exported, with or without linking formula, for manipulation in multiple formats.

Scaling

Independence of resources
Our Technical Support Teams and Platform Maintenance Teams are constantly monitoring platform usage, and the platform is supported by a multitude of servers to ensure that even at peak usage across active users, there is no detrimental effect to individual users of the service.

Analytics

Service usage metrics
Yes
Metrics types
We can provide detailed usage metrics by team, user, and product/module. The Relationship Manager will discuss usage regularly as part of managing the client/vendor relationship, and provide usage reports upon request.
Reporting types
Reports on request

Resellers

Supplier type
Not a reseller

Staff security

Staff security clearance
Conforms to BS7858:2019
Government security clearance
None

Asset protection

Knowledge of data storage and processing locations
Yes
Data storage and processing locations
Other locations
User control over data storage and processing locations
No
Datacentre security standards
Complies with a recognised standard (for example CSA CCM version 3.0)
Penetration testing frequency
At least once a year
Penetration testing approach
Another external penetration testing organisation
Protecting data at rest
  • Physical access control, complying with CSA CCM v3.0
  • Physical access control, complying with SSAE-16 / ISAE 3402
  • Encryption of all physical media
  • Scale, obfuscating techniques, or data storage sharding
  • Other
Other data at rest protection approach
Encryption at rest provides data protection for stored data (at rest). Encryption at rest is designed to prevent unauthorized users from accessing the unencrypted data by ensuring the data is encrypted on disk. In addition to satisfying compliance and regulatory requirements, encryption at rest provides defense-in-depth protection. Attacks against data at-rest include attempts to obtain physical access to the hardware on which the data is stored, and then compromise the contained data. Encryption solutions must be applied to servers, desktop computers, thumb drives, mobile devices (phones, tablets, laptops) and Cloud storage. AES 256 based encryption is used for data protection.
Data sanitisation process
Yes
Data sanitisation type
Deleted data can’t be directly accessed
Equipment disposal approach
In-house destruction process

Data importing and exporting

Data export approach
Data tables, results lists and other pages can be exported in Excel, Word, and PDF formats. Users exporting data to Excel have two options: to export as data, or export as formulas. The former is a static data export, and the latter is dynamic, with the ability to be refreshed in Excel to populate the latest data available.
Data export formats
  • CSV
  • Other
Other data export formats
  • MS Word
  • PDF
Data import formats
CSV

Data-in-transit protection

Data protection between buyer and supplier networks
  • TLS (version 1.2 or above)
  • Other
Other protection between networks
To protect data between the buyer's network and S&P Global's network, several security measures are in place. These include:
• Encryption: Data is encrypted using industry-standard protocols such as SSL/TLS to ensure secure communication.
• Firewalls: Robust firewalls are implemented to monitor and control network traffic, preventing unauthorized access to sensitive data.
• Access Controls: Strict access controls are enforced, ensuring that only authorized personnel can access and manage data.
• Intrusion Detection and Prevention Systems: Advanced systems are in place to detect and prevent any unauthorized access attempts or suspicious activities.
Data protection within supplier network
  • TLS (version 1.2 or above)
  • Other
Other protection within supplier network
SPGI manages network interfaces including gateways, routers, firewalls, or encrypted tunnels implemented within a security architecture (e.g., routers protecting firewalls or application gateways residing on protected subnetworks). S&P Global's' Network Security Standard Policy defines the minimum requirements necessary for providing appropriate access controls over the SPGI network infrastructure. This standard applies to all Company owned or leased network devices, and all third-party service provider devices connected to or used to connect to the Company network for any purpose.

Availability and resilience

Guaranteed availability
We have an Uptime Service Availability of 99.98% and have never experienced substantial periods of solution unavailability.
Approach to resilience
Available on request
Outage reporting
In accordance with contractual commitments or regulatory obligations, the Company may have to report InfoSec or Data Incidents to clients or customers.

S&P Global has a robust incident management process in place to report and address any outages or service disruptions. When an outage occurs, the incident management team is immediately notified and begins investigating the issue. The team communicates updates and progress through various channels, including email notifications, status updates on the S&P Global website, and direct communication with affected users. Additionally, S&P Global may utilize automated monitoring systems to detect and report outages in real-time. This allows for prompt resolution and keeps users informed throughout the process. The incident management team works diligently to minimize the impact of outages and restore service as quickly as possible.

Identity and authentication

User authentication needed
Yes
User authentication
Other
Other user authentication
Users are authenicated against our internal identity management platform (IDM)
Access restrictions in management interfaces and support channels
According to S&P Global's 'User Provisioning and Access Controls Standard', All users must have an account provisioned via the Corporate Simple Access identity management facility before being granted access to any other SPGI system or application. Users are only given those privileges and entitlements necessary to perform their functions. Access rights are not activated before authorization procedures are completed. Similarly, All access are immediately revoked for users who terminated employment. Authorized users are assigned group and role membership, and account access authorizations (e.g., privileges) and other attributes for each account.
Access restriction testing frequency
At least once a year
Management access authentication
Other
Description of management access authentication
S&P Global authenticates users when they access the service through a combination of username/password authentication and multi-factor authentication (MFA).

Audit information for users

Access to user activity audit information
Users contact the support team to get audit information
How long user audit data is stored for
At least 12 months
Access to supplier activity audit information
No audit information available
How long system logs are stored for
At least 12 months

Standards and certifications

ISO/IEC 27001 certification
No
ISO 28000:2007 certification
No
CSA STAR certification
No
PCI certification
No
Cyber essentials
No
Cyber essentials plus
No
Other security certifications
No

Security governance

Named board-level person responsible for service security
Yes
Security governance certified
No
Security governance approach
S&P Global’s Information Security policies and standards are based on the best practices recommendations for information security management as published in ISO/IEC-27002 and NIST 800 Standards.
Information security policies and processes
SPGI’s Information Security Program mission is to protect customer information and the company’s reputation and brand through well established, uniform security practices while complying with legal requirements and industry best practices. This is accomplished by having a centralized accountability function with the goal of enhancing the company’s ability to: predict security events and their relative impact to SPGI environments; prevent attacks by augmenting the enterprise security posture; detect attacks that have evaded preventative measures; respond to security events for timely remediation; and improve/update the group’s capabilities and resiliency.

The Chief Information Security Officer (CISO) manages and coordinates SPGI’s Information Security Program. The CISO reports to SPGI’s Chief Information Officer (CIO) who is a member of the Operating Committee and reports to the President and Chief Executive Officer (CEO) of SPGI.

Operational security

Configuration and change management standard
Conforms to a recognised standard, for example CSA CCM v3.0 or SSAE-16 / ISAE 3402
Configuration and change management approach
We follow robust configuration and change management process. The components of S&P Global's services are tracked throughout their lifetime using a configuration management database (CMDB). The CMDB maintains record of components, including hardware, software, and network devices. Each component is assigned a unique identifier and its attributes, such as version, configuration settings, and dependencies, are documented. This allows for accurate tracking and management of components throughout their lifecycle.

Before implementing any changes, S&P Global assesses them for potential security impact. This assessment involves evaluating the security implications of the proposed changes, including any potential vulnerabilities or risks that may arise.
Vulnerability management type
Conforms to a recognised standard, for example CSA CCM v3.0 or SSAE-16 / ISAE 3402
Vulnerability management approach
S&P Global's Network Vulnerability Assessment Standard is designed to identify risks affecting the infrastructure of the organization and provide actionable advice to efficiently and effectively address the risk. The Network Vulnerability assessment identifies both patch-related and configuration-related vulnerabilities. Scans occur both within and without the environment. All applications will go through the threat modeling, static vulnerability assessments, dynamic vulnerability assessments (for web applications and web APIs), and manual and penetration tests if deemed necessary, during the SDLC.
Protective monitoring type
Conforms to a recognised standard, for example CSA CCM v3.0 or SSAE-16 / ISAE 3402
Protective monitoring approach
S&P Global has Cyber Incident Response Program that is managed by the Information Security Monitoring & Cyber Incident Response Team (“CIRT”) in conjunction with the Security Operations centre (SOC) where security analysts monitor security events 24x7 and escalate validated or suspicious security incidents for further probing and invoke Incident Management Procedure as necessary. The CIRT is responsible for triaging, responding to and resolving security incidents. The Cyber Incident Response Plan is intended to include all necessary processes, procedures, internal and external communication strategies, provisions for business continuity, and steps to limit disruptions in service. This plan is rehearsed annually.
Incident management type
Conforms to a recognised standard, for example, CSA CCM v3.0 or ISO/IEC 27035:2011 or SSAE-16 / ISAE 3402
Incident management approach
The Cyber Incident Response Team (CIRT) along with Privacy/Legal team is responsible for engaging the necessary business, risk management, compliance stakeholders, customers, employees, and regulators based on the nature of the incident, legal requirements, and industry practices in accordance with the Cybersecurity Incident Response Plan. In accordance with contractual commitments or regulatory obligations, the Company may have to report InfoSec or Data Incidents to clients or customers.

Secure development

Approach to secure software development best practice
Conforms to a recognised standard, but self-assessed

Public sector networks

Connection to public sector networks
No

Social Value

Social Value

Social Value

  • Fighting climate change
  • Covid-19 recovery
  • Tackling economic inequality
  • Equal opportunity
  • Wellbeing

Fighting climate change

The risks and impacts of climate change pose a substantial threat to communities and ecosystems worldwide. At S&P Global, we recognize that we must do our part to address this growing crisis, as the wellbeing of our people and business is inextricably linked to the health of the communities where we live and work. In 2021, we announced our goal of achieving net-zero emissions by 2040, which included near-term 2025 targets validated by the Science Based Targets initiative (SBTi). Our approach is informed by the latest climate science aimed at limiting global warming to 1.5°C and aligns with best practice of avoiding and lowering greenhouse gas (GHG) emissions by carefully tracking and disclosing our performance, implementing energy reduction initiatives and transitioning to low-carbon energy sources.
For our impact report, please refer to the link - https://www.spglobal.com/en/who-we-are/corporate-responsibility/impact-report/index
For our TCFD report, please refer to the link - https://www.spglobal.com/en/who-we-are/corporate-responsibility/tcfd-report-2023.pdf

Covid-19 recovery

• The S&P Global Foundation responded by channeling $4.5 million in global grants for COVID-19 relief efforts, supporting first responders, helping the hungry, providing medical supplies and meeting other critical needs, as well as providing critical aid for small businesses to help address the strain of economic uncertainty.
• We provided hospitals and governments free access to Panjiva supply chain data relating to ventilators and personal protective equipment.
• Across the globe, S&P Global team members responded too, volunteering their time and donating funds to the S&P Global Foundation to help meet the needs of their local communities. In India, during a lockdown period, our CRISIL team used their corporate kitchen to serve 10,000 meals per day to Mumbai’s most vulnerable. And in the U.S., colleagues in our California, Colorado and New York offices got to work, 3D-printing face shields for local healthcare workers.

For more details, please refer to the link - https://www.spglobal.com/en/who-we-are/corporate-responsibility/cr-spotlight-covid-19

Tackling economic inequality

The S&P Global Supplier Diversity Program provides fair and equal procurement opportunities for all capable, competitive suppliers. We welcome companies managed or led by members of all underrepresented groups, including women, veterans and other historically disadvantaged populations, to apply. Partnering with diverse suppliers is one way that we are living out our overall commitment to fostering a diverse, equitable and inclusive workplace and community.
Please refer - https://www.spglobal.com/en/who-we-are/diversity-equity-inclusion/supplier-diversity

Equal opportunity

S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law.

Wellbeing

S&P Global provides colleagues with a comprehensive, competitive benefits package that includes a host of programs, resources, and incentives to enable informed decisions and healthy lifestyles. Our global benefits differ from country to country, but specific offerings include flexible work environments and programs designed to promote our people’s physical, financial, mental, and emotional health.

To support a safe and healthy work environment, the company maintains a rigorous management system. Our facilities worldwide follow internally and externally audited occupational health and safety policies in line with ISO 45001 and ISO 14001 standards. All of our office locations follow ISO 45001, with our London office formally certified in ISO 45001. Of our office area, 49% is covered by ISO 14001 standards.

For more details, please visit - https://www.spglobal.com/en/who-we-are/corporate-responsibility/impact-report/our-people/employee-health-safety-and-wellbeing

Pricing

Price
£55,000 a user a year
Discount for educational organisations
No
Free trial available
Yes
Description of free trial
Two-week trial - Access to our platform
Link to free trial
To register for a free trial, contact: Qazi.Hafeez@spglobal.com

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at dpearcey@spglobal.com. Tell them what format you need. It will help if you say what assistive technology you use.