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GIGASTREAM LIMITED

Application Testing and Quality Assurance Services

Gigastream provide software testing services of cloud applications across the development lifecycle from integration and user acceptance testing through to performance and accessibility. Quality assurance extends beyond the software ensuring meticulous processes are in place to support your implementation. Services are provided for new or existing products.

Features

  • Systems integration testing
  • User acceptance testing
  • End to end testing
  • Performance testing
  • Test strategies, plans, execution and support
  • Quality assurance assessment
  • Functional and non-functional testing
  • Scrutiny of programme documentation (QA)
  • Pre-production testing
  • Post-implementation testing

Benefits

  • Optimised deliverables
  • Confident customers
  • Reduce post-live spend
  • Improve product quality
  • Staff satisfaction
  • Reliable, high performance software that's secure
  • Solidify brand reputation

Pricing

£200 to £2,360 a unit a day

  • Education pricing available

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at digitalmarketplace@gigastream.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

4 6 1 8 4 1 9 3 0 0 1 4 3 9 4

Contact

GIGASTREAM LIMITED Christopher Sharp
Telephone: 01865 304050
Email: digitalmarketplace@gigastream.co.uk

Planning

Planning service
Yes
How the planning service works
From test strategies, plans and scenario creation we provide all aspects of planning for the testing part of your cloud implementation.
Planning service works with specific services
No

Training

Training service provided
No

Setup and migration

Setup or migration service available
Yes
How the setup or migration service works
Gigastream's smooth testing and QA practices ensure a seamless transition to new products.
Setup or migration service is for specific cloud services
No

Quality assurance and performance testing

Quality assurance and performance testing service
Yes
How the quality assurance and performance testing works
Gigastream's experienced QA and test professionals can support all aspects of the design, deployment, implementation, operation and iteration lifecycle.

Our test and quality assurance services support cloud solutions and line of business application development projects.

Security testing

Security services
No

Ongoing support

Ongoing support service
Yes
Types of service supported
  • Buyer hosting or software
  • Hosting or software provided by your organisation
  • Hosting or software provided by a third-party organisation
How the support service works
Gigastream provide cloud support services to assist with all aspects of your data journey, whatever stage you may be at.

We can support most common Public, Private and Hybrid cloud solutions and applications including Microsoft Azure, Amazon Web Services and Google Cloud.

Let us help you complete your cloud data transition or integration project.

Service scope

Service constraints
Cloud service licences (e.g. Microsoft Azure, Office 365 or Dynamics 365 licensing) are not included with this service and are to be purchased separately. Constraints may apply to the scope of work agreed with your organisation. These will be clearly documented in the Call-Off contract.

User support

Email or online ticketing support
Email or online ticketing
Support response times
Support response times and coverage hours are dependent upon the nature of the engagement. Service options are available up to 24x7 15 minute responses.
User can manage status and priority of support tickets
Yes
Online ticketing support accessibility
WCAG 2.1 AA or EN 301 549
Phone support
Yes
Phone support availability
24 hours, 7 days a week
Web chat support
No
Support levels
Basic support is provided free of charge covering billing and subscription management. Paid-for support provides improved coverage and response.
Support options include Business Hours, Extended Business Hours and 24x7 with options for Break/Fix cover to extend beyond core support times. Support can be offered online-only or via telephone, catering for office hours through 24x7 mission critical operations.
A technical account manager and cloud support engineer can be assigned depending upon the nature of the engagement.

Resellers

Supplier type
Not a reseller

Staff security

Staff security clearance
Other security clearance
Government security clearance
Up to Developed Vetting (DV)

Standards and certifications

ISO/IEC 27001 certification
No
ISO 28000:2007 certification
No
CSA STAR certification
No
PCI certification
No
Cyber essentials
Yes
Cyber essentials plus
No
Other security certifications
No

Social Value

Social Value

Social Value

  • Fighting climate change
  • Covid-19 recovery
  • Tackling economic inequality
  • Equal opportunity
  • Wellbeing

Fighting climate change

Supporting carbon reducing IT initiatives in the fight against climate change

Covid-19 recovery

Supporting improvements in economic and public health outcomes following the Covid-19 pandemic

Tackling economic inequality

Digital solutions can support clients in offering services to financially and digitally excluded consumers

Equal opportunity

Digital solutions can support clients in offering inclusive services without boundaries

Wellbeing

Digital solutions can improve public wellbeing by reducing the burden to access or operate services

Pricing

Price
£200 to £2,360 a unit a day
Discount for educational organisations
Yes

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at digitalmarketplace@gigastream.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.