QUANTEXA LIMITED

Financial Crime Solution Suite

Harness the power of networks and contextual monitoring to protect your organisation and citizens with a unified approach to combatting economic crime.​

​Quantexa automatically consolidates and connects internal and external data for a complete view of citizens and businesses to uncover hidden risk quickly and more accurately

Features

• Unifies customer and counterparty data into a single trusted view.
• Uses entity resolution to connect complex relationships and networks.
• Applies contextual monitoring to detect hidden financial crime risk.
• Reduces false positives with AI-driven analytics.
• Continuous real-time risk monitoring across all data sources.
• Augments investigations with generative AI via Q Assist copilot.
• Breaks down data silos for holistic compliance oversight.
• Scales with existing systems and standard case-management tools.
• Visualises hidden connections for better decision intelligence.

Benefits

• Reduces false positives drastically, focusing on real risk.
• Speeds investigations and decision-making through automation and context.
• Unifies disparate data into one trusted enterprise-wide view.
• Detects hidden criminal networks and complex relationships.
• Improves regulatory compliance and audit-ready reporting.
• Increases operational efficiency and lowers compliance costs.
• Enhances proactive monitoring to stay ahead of threats.
• Drives better public-sector fraud detection and prevention.
• Reuses same data foundation across multiple risk functions.
• Strengthens true-positive identification for faster action.

• Free trial available

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at info@quantexa.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 15

Service ID

462708182117216

Contact

Phillip Akers
44 (0) 7951 531748
info@quantexa.com

About your service

• Service categories:

  Application Development and Deployment

  Application platforms

  • Model driven application platforms
• Multi cloud support: Yes

Service scope

• Software add-on or extension: No
• Cloud deployment model:
  • Public cloud
  • Private cloud
  • Community cloud
  • Hybrid cloud
• Service constraints: Quantexa software is licensed as an annual subscription and does not restrict data volumes, sources, or number of users. Standard product support and maintenance cover a single production environment with specific SLAs, including optional 24/7 incident support for severity 1 and 2 issues. The platform is highly scalable with appropriate infrastructure, with no hard limits on users or data. Deployment is recommended using cloud-native services or via containers on orchestration platforms like Kubernetes, supporting high availability and disaster recovery. New versions and patches are made available as part of the licence, and customisation is available to meet specific client requirements.
• System requirements:
  • One of: Object store e.g. HDFS, ADLSv2, S3, GCS
  • One of: Elasticsearch, OpenSearch
  • One of: RDBMS e.g. Oracle, PostgreSQL, MySQL
  • One of: Apache Spark e.g. Cloudera, EMR, Dataproc, Databricks
  • One of: Containerisation e.g. Kubernetes, Docker, OpenShift, AKS, EKS, GKE

User support

• Email or online ticketing support: Yes
• Support response times: Quantexa structures its SLA response times to ensure prompt and effective support, categorised by severity levels: Severity 1: Critical Impact Response Time: 1 hour; Severity 2: High Impact Response Time: 2 hours; Severity 3: Medium Impact Response Time: 12 business hours; Severity 4: Low Impact Response Time: 5 business days. Support is provided 24x7 by teams located in Melbourne, London, Boston, and Toronto, with R&D engineers in London on call for additional support. Both technical and functional aspects are managed by the same teams, providing seamless assistance.
• User can manage status and priority of support tickets: Yes
• Online ticketing support accessibility: WCAG 2.2 AA
• Phone support: Yes
• Phone support availability: 24 hours, 7 days a week
• Web chat support: No
• Onsite support: Yes
• Support levels: Quantexa provides multiple support levels for its products:; ; Product Support: Access to a support desk for production issues, with service channels including web-based service desk, email, and telephone. Severity-based incident response times are defined: Severity 1 (critical production issues) receives a 1-hour response, Severity 2: 2-hour response, Severity 3: 12-business-hour response, and Severity 4: 5-business-day response. 24/7 support is available for Severity 1 and 2 incidents.; Developer Support: Assistance via the Community for development or solution-level queries (non-production).; Supplementary Services: Training Academy and extensive documentation are available for technical knowledge and onboarding.; Support is delivered by trained analysts in primary locations and R&D engineers on call 24x7. Both technical and functional aspects are supported by the same teams. ; ; Quantexa also offers a Technology Account Partner (TAP) role who will provides end user enablement and ongoing support in the use of the platform, including being the point of contact for escalations, clarifications or future product use cases once the project has completed.
• Support available to third parties: Yes

Onboarding and offboarding

• Getting started: Quantexa supports users in getting started through a comprehensive suite of training and onboarding services. Operational and technical training is available for intelligence teams, investigators, data analysts, and end-users, delivered via e-learning, in-person sessions, and best practice courses. The Quantexa Academy offers technical certification and accreditation programmes, enabling client teams to become self-sufficient in developing, configuring, and maintaining the platform. Training credits can be included in software licences, and courses range from short functional training to multi-week technical programmes for analysts, data scientists, and engineers. A train-the-trainer approach is also available as a service.; ; Customers benefit from a designated Technology Account Partner for the duration of the licence term who oversees adoption, governance, and value generation, and supports end-user training requirements. Quantexa provides access to an online community for knowledge sharing, troubleshooting, and documentation, as well as a product ideas portal. Training modules can be embedded within existing e-learning platforms to enhance operational efficiency. Additionally, Quantexa offers a full online documentation portal covering technical, maintenance, and user guidance, ensuring ongoing support and self-sufficiency for all users.
• Service documentation: Yes
• Documentation formats: HTML
• End-of-contract data extraction: At the end of a contract, customers are in full control of their data extraction process. The solution is integrated within the client's infrastructure and supported environment, allowing clients to manage data extraction according to their own internal policies, standards, and procedures. There is no lock-in, as open data standards are used, ensuring flexibility and ease of access. While Quantexa does not mandate a specific extraction method, the team is available to assist clients where required, supporting a smooth and efficient data extraction process in line with the customer's governance framework.
• End-of-contract process: At the end of the contract, customers have the option to remove all their data from Quantexa or retain data within the underlying data layer (such as Azure Data Lake and Elasticsearch). As the data layer utilises open data formats, customers do not need to be concerned about vendor lock-in. When the contract expires, the Quantexa licence will expire and customers will lose access to the Quantexa UI but will not lose access to the underlying data, which will remain available for use, including any processing that Quantexa has performed during the contract. Quantexa will assist customers in deleting the Quantexa application from their systems, which may be priced on a time and materials basis, or agreed as part of the initial contract. There is no penalty or limitation for data export from the Quantexa platform at any point during or at the end of the contract.
• Documentation accessibility standard: WCAG 2.2 AA

Using the service

• Web browser interface: Yes
• Supported browsers:
  • Microsoft Edge
  • Firefox
  • Chrome
  • Safari
• Application to install: No
• Designed for use on mobile devices: No
• Service interface: Yes
• User support accessibility: WCAG 2.2 AA
• Description of service interface: Customer users can interface directly with Quantexa through the user interface. This is a browser-based UI that exposes all required data and functionality for customer users to easily use the product.; ; Advanced customer users can interface with Quantexa using tooling of their choice (eg Jupyter Notebooks) to perform more analytical work.
• Accessibility standards: WCAG 2.2 AA
• Accessibility testing: Interface testing with users of assistive technology has been conducted by Zoonou, an external testing company. Manual reviews were performed using WCAG-EM to identify page coverage and structure samples. The testing aimed to meet Section 508 and WCAG 2.2 Level AA standards. User journey testing involved pairing with assistive technologies including Jaws on Chrome, NVDA on Firefox, Windows Magnifier, Dragon Naturally Speaking on Chrome, and VoiceOver on Safari. These tests were carried out on Windows 11 and MacOS 13.6 environments to ensure accessibility for users relying on assistive technologies.
• API: Yes
• What users can and can't do using the API: Users can set up and interact with the Quantexa service through a comprehensive suite of REST APIs and software APIs (Scala and Python). The APIs enable integration with external systems, such as case management tools, CRMs, and analytical platforms, supporting both batch and near real-time operations. Users can import and export data, perform fuzzy searches, resolve entities, generate graphs, and apply contextual analytics scoring. The APIs are protected by a robust security model, ensuring access is restricted based on user permissions.; ; Users can make changes by configuring new APIs using Quantexa’s Domain Specific Languages and Scala, allowing for custom logic and deployment-specific requirements. These APIs can be deployed as REST interfaces or executed in batch contexts. Data scientists and developers can leverage open data models and libraries to access outputs and implement custom logic across datasets.; ; Limitations include access to data and functionality via API as this is strictly governed by the security and permissions framework, which may restrict visibility based on user roles and data sensitivity.
• API documentation: Yes
• API documentation formats:
  • Open API (also known as Swagger)
  • HTML
• API sandbox or test environment: Yes
• Customisation available: Yes
• Description of customisation: Users can customise the Quantexa platform extensively to meet their specific requirements. Customisable elements include onboarding new datasets, creating new models, configuring the user interface, tailoring entity resolution parameters, customising graph generation scripts, developing custom scoring models, adjusting rules and thresholds, integrating with downstream systems, and configuring visualisations. Users can also segment customers by region, customise UI languages, and adapt scoring and profiles to local regulatory needs. Entity resolution and analytics can be tuned for different geographies or lines of business, and data access can be segregated according to roles, geographies, and organisational domains.; ; Customisation can be performed by Quantexa engineers, accredited partners, or by the client themselves with appropriate training. Additionally, users can build their own reports and dashboards, attach risk information notes, and customise permissions to suit organisational requirements. Large-scale platform customisations can be fed into the product roadmap and delivered as part of upgrades included in the licence.

Scaling

• Independence of resources: Quantexa guarantees users are not affected by the demand other users place on the service through vertical and horizontal scaling. The mid-tier is deployed in Kubernetes, with stateless services that can be scaled as user numbers increase. There is no hard limit on users, provided hardware is scaled accordingly. This ensures resource independence and consistent performance, even with hundreds or thousands of users accessing the system simultaneously.

Analytics

• Service usage metrics: Yes
• Metrics types: We provide comprehensive service metrics including real-time performance, operational metrics, health checks, requests per second, response times, and error rates. Metrics are exposed via RESTful and Prometheus endpoints, for visualisation through customer-defined monitoring tooling and dashboards such as Grafana. Batch job metrics, data volumes, and run times are tracked and can be ingested into external log management tools. We also report on data validation, alert rates, user acceptance, and training effectiveness, supporting both operational and infrastructure performance monitoring and reporting.
• Reporting types:
  • API access
  • Real-time dashboards
  • Regular reports
  • Reports on request
• Resource tagging: Yes
• FOCUS resource tagging: Yes

Resellers

• Supplier type: Not a reseller

Staff security

• Staff security clearance: Conforms to BS7858:2019
• Government security clearance: Developed Vetting (DV)

Asset protection

• Knowledge of data storage and processing locations: Yes
• Data storage and processing locations: United Kingdom
• User control over data storage and processing locations: Yes
• Datacentre security standards: Managed by a third party
• Penetration testing frequency: At least once a year
• Penetration testing approach: ‘IT Health Check’ performed by a CREST-approved service provider
• Protecting data at rest: Other
• Other data at rest protection approach: Data at Rest: We utilize the Advanced Encryption Standard (AES-256), known for its robust security features and widely recognized as a dependable method for protecting data stored within our systems.
• Data sanitisation process: Yes
• Equipment disposal approach: Complying with a recognised standard, for example CSA CCM v4.0, CAS (Sanitisation) or ISO/IEC 27001
• Data sanitisation type:
  • Deleted data can’t be directly accessed / Cryptographic Erasure
  • Data Erasure

Data importing and exporting

• Data export approach: Users can export their data from Quantexa in multiple ways, including exporting resolved entities, transactions, and graphs in formats such as PDF, Excel, CSV, Parquet, JSON, XML, and more. Data can be exported via APIs, real-time data feeds (e.g. Kafka Streaming), or directly to downstream tools and technologies. The platform supports both batch and real-time export, with permission-based controls ensuring secure access. Data can also be exported for use in BI and analytics tools like Tableau, Power BI, and BigQuery.
• Data export formats:
  • CSV
  • ODF
  • Other
• Data import formats:
  • CSV
  • ODF
  • Other

Data-in-transit protection

• Data protection between buyer and supplier networks: Other
• Other protection between networks: All traffic remains between the customers network and their chosen hosting provider for the service (eg AWS, Azure etc). This connectivity and security is managed by them.
• Data protection within supplier network: TLS (version 1.2 or above)

Availability and resilience

• Guaranteed availability: Customers are in full control of their level of availability. We offer options around high availability and disaster recovery.
• Approach to resilience: Available on request
• Outage reporting: We will work with our customers to provide service reporting as required.

Identity and authentication

• User authentication needed: Yes
• User authentication:
  • Multi-Factor Authentication (MFA)
  • Public key authentication (including by TLS client certificate)
  • Identity federation with existing provider (for example Google Apps)
  • Username or password
• Access restrictions in management interfaces and support channels: The Quantexa Platform integrates with the client's existing authentication systems, typically via SAML (Security Assertion Markup Language) or LDAP (Lightweight Directory Access Protocol). In this setup, the client is responsible for defining roles and permissions within the Identity Provider (IdP). When a user seeks authentication, the Quantexa solution queries client's IdP to determine and apply the appropriate permissions.
• Access restriction testing frequency: At least once a year
• Management access authentication:
  • Multi-Factor Authentication (MFA)
  • Public key authentication (including by TLS client certificate)
  • Identity federation with existing provider (for example Google Apps)
  • Username or password

Audit information for users

• Access to user activity audit information: Users have access to real-time audit information
• How long user audit data is stored for: At least 12 months
• Access to supplier activity audit information: Users have access to real-time audit information
• How long supplier audit data is stored for: At least 12 months
• How long system logs are stored for: At least 12 months

Security governance

• Named board-level person responsible for service security: Yes
• Security governance certified: Yes
• Security governance standards:
  • ISO/IEC 27001
  • Other
• Other security governance standards: SOC 2 – Type 1; Cyber Essentials ; Cyber Essentials + (UK NCSC); Data Security and Protection Toolkit (NHS England)
• Information security policies and processes: Quantexa maintains a formal information security program aligned with industry standards to protect the confidentiality, integrity, and availability of information. Policies covering access control, data handling, incident response, supplier assurance, and business continuity are reviewed annually. The Head of Information Security oversees the program and reports to senior management, with clear escalation of issues. Compliance is ensured through internal and external audits, technical controls, defined processes, employee training, policy acknowledgment, and ongoing monitoring, including access reviews and vulnerability management.
• Software Security Code of Practice: Yes

Operational security

• Configuration and change management standard: Supplier-defined controls
• Configuration and change management approach: The Change Management process at Quantexa serves the purpose of ensuring the efficient and timely handling of all changes to corporate IT systems, cloud environments, SaaS services, and other systems using standardized methods and procedures. It mandates that all changes be documented in the change management system (Jira), undergo evaluation, receive authorization, prioritization, planning, testing, implementation, documentation, and systematic review. This process aligns with ISO/IEC 27001:2022 A.8.32.
• Vulnerability management type: Supplier-defined controls
• Vulnerability management approach: Quantexa has implemented a comprehensive vulnerability management program to strengthen the security of its products and streamline release management. The process includes continuous monitoring and upgrading of third-party libraries, with Dependabot integrated for automated updates. Nightly software composition analysis (SCA) scans identify vulnerabilities across all release branches, supported by daily triage during standups to ensure prompt remediation. Vulnerabilities are addressed through automated or manual fixes and escalated to R&D teams based on severity. A monthly release cadence ensures timely deployment of fixes, while unresolved vendor dependencies are tracked until remediation.
• Protective monitoring type: Supplier-defined controls
• Protective monitoring approach: Quantexa has established a comprehensive Incident Management Policy and Incident Management Plan to effectively address unforeseen events. In addition, we conduct annual wargames as a vital component of our business continuity program. These exercises are designed to cover each of the six identified pillars, ensuring that no exercise is repeated in consecutive years.; Our organization upholds a robust Security Incident policy and standard, encompassing procedural guidelines for seamless breach communication and resolution. This process aligns with the PICERL Framework. This framework guides our approach from initial incident recognition to successful resolution, incorporating valuable lessons for continuous improvement.
• Incident management type: Supplier-defined controls
• Incident management approach: Quantexa maintains a formal Incident Management Policy and Incident Management Plan aligned with industry best practices. Pre-defined procedures exist for common security and operational incidents, including data breaches, and security events, and are guided by the PICERL framework (Prepare, Identify, Contain, Eradicate, Recover, and Lessons Learned). Incidents are logged, assessed, prioritised by severity, and managed through to resolution, with escalation to senior management where required. Users and employees can report incidents via designated internal channels, including security contact points, enabling timely investigation, communication, and remediation.
• Post-quantum cryptography secure: No

Secure development

• Approach to secure software development best practice: Independent review of processes (for example CESG CPA Build Standard, ISO/IEC 27034, ISO/IEC 27001 or CSA CCM v4.0)

Public sector networks

• Connection to public sector networks: No

Pricing

• Discount for educational organisations: No
• Free trial available: Yes
• Description of free trial: Quantexa provide limited time-bound engagements that are defined on a case-by-case basis. For more details please contact the Quantexa team directly.

Discount percentage by annual call-off contract value (excluding VAT)

• Less than £250,000: 0%
• Between £250,000 and £500,000: 0%
• Between £500,001 and £1,000,000: 0%
• Between £1,000,001 and £2,500,000: 0%
• Between £2,500,001 and £5,000,000: 0%
• Over £5,000,001: 0%

Non-mandatory Standards and certifications

• ISO/IEC 27001 certification: Yes
• Who accredited the ISO/IEC 27001: BSI
• ISO/IEC 27001 accreditation date: Thursday 29 May 2025
• What the ISO/IEC 27001 doesn’t cover: There is one control out of scope for our ISO/IEC 27001:2022 certification, and this is A.8.11 Data Masking.
• ISO 28000:2022 certification: No
• ISO 9001 certification: No
• Quality management systems (QMS): No
• CSA STAR certification: No
• PCI certification: No
• Cyber essentials: Yes
• Please provide your Cyber Essentials Certificate Number: B09c1083-451a-4e5f-a80f-1f59049787bf
• Cyber essentials plus: Yes
• Please provide your Cyber Essentials Plus Certificate Number: 2c1041a9-cbe4-4bcc-96b8-af3aa0d2ab77
• Other security certifications: Yes
• Any other security certifications:
  • ISO/IEC 27017:2015
  • SOC 2 Type I

Social value

• Section B - Commitment for Future: Delivery:

  • Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.

    Policy Outcome 1: Fair work: That offers fair wages and good working conditions. Help people get a job, stay in work, and progress in their careers, with good employment opportunities across the country. Notes: Where there is a large proportion of labour costs in the contract, commercial teams should consider MAC in Outcome 1 as a priority

    • New or retained jobs on the contract workforce in the relevant area that meet the criteria set out in MAC 1b, 1c and 1d
    • Providing opportunities for, and measuring and monitoring of, staff workforce conditions over time, including employee engagement, involvement in decision-making and satisfaction and adapting to any changes in the results, with clear processes for acting on issues identified
    • Plans to engage the contract workforce in deciding the most important workplace issues to address
    • Monitoring of employee engagement rates (by protected characteristic) and, where necessary, the development of actions to ensure all voices are heard across the diversity of the workforce
    • Employment contracts that reflect actual hours worked; steps taken to ensure employees understand their contracts and have the ability to review and adjust them if actual hours regularly exceed contracted hours
    • Activities that support an environment where staff are educated about, and feel empowered to, address their physical wellbeing
    • Activities that support an environment where staff are educated about and feel empowered to report and address bullying and harassment
    • Activities to cascade good practice on fair working conditions throughout the supply chain
    • Offer a pay and leave entitlement to all eligible staff who become kinship carers, ideally equivalent to statutory adoption pay and leave
    • Payment of more than the National Minimum Wage or National Living Wage (as appropriate) to the contract workforce
    • Monitoring and reporting of gender and ethnicity pay gaps and plans to address them where necessary
    • Entitlement to sick pay for the contract workforce, with provision in place for any staff who do not meet the earnings threshold for statutory sick pay, payment of sick pay from day one of absence and payment of staff on the contract workforce who are off sick a replacement income of 100% of their usual earnings for as long as possible
    • Plans for an appropriate income replacement policy for staff who are required to spend time away from work to care for a sick dependent or close relative
    • Understanding of in-work progression issues affecting the market, industry or sector relevant to the contract, and in the supplier’s own organisation and those of its key sub-contractors
    • Measures to support in-work progression to help people in the contract workforce, to move into higher paid work by developing new skills relevant to the contract
    • Support for the contract workforce by providing career advice, and providing opportunities for staff working on the contract with in-work progression career development into known skills shortages or high growth areas
    • Support for educational attainment relevant to the contract, including training schemes that address skills gaps and result in recognised qualifications
    • Volunteering opportunities for staff
    • Understanding of the modern slavery risks and issues affecting the market, industry, sector or country (of origin or of source) relevant to the contract, and the workforce in the supplier’s own organisation and those of its key subcontractors
    • Measures to identify, mitigate and manage modern slavery risks relating to the contract and how these will be implemented
    • Outline policies and practices to be applied to or put in place for the contract to mitigate and manage modern slavery risks, including: Pre-employment checks, recruitment practices. Workplace conditions, safeguarding plans and processes in place and regular monitoring with relevant groups considered, which may include sampling
    • How these flow down the supply chain and are monitored Illustrative examples include reporting, site visits, audits, etc.
    • How to ensure business decisions re: price/cost, short lead times, payment timescales do not create modern slavery risks in the supply chain
    • How the supplier will work with NGOs, trade unions or other businesses to address modern slavery risk
    • Means of influencing staff, suppliers, customers, communities and/or any other appropriate stakeholders with respect to modern slavery risks relating to the contract

  • Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.

    Policy Outcome 2: Skills for growth: Supporting growth sectors and addressing skills gaps.

    • Understanding of employment and relevant skills issues, and of the education and training issues relating to the contract. Illustrative examples: demographics, skills shortages, new opportunities in high growth sectors, geographic/local community and skills/employment challenges
    • Support for educational attainment relevant to the contract, including training schemes that address skills gaps and result in recognised qualifications
    • Activities to support relevant sector related skills growth and sustainability in the contract workforce. Illustrative examples: careers talks, curriculum support, literacy support, safety talks and volunteering

  • Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.

    Policy Outcome 3: Resilient, innovative and flexible supply chains: Support economic growth through enabling resilient businesses, opportunities for small businesses and voluntary, community and social enterprises

    • Understanding of the types of businesses in the market and the level of participation by new businesses, entrepreneurs, start-ups, SMEs, VCSEs and mutuals
    • Activities to identify opportunities to open up sub-contracts under the prime contract to a diverse range of businesses, including new businesses, entrepreneurs, start-ups, SMEs, VCSEs and mutuals
    • Plans for engaging a diverse range of businesses in engagement activities prior to appointing subcontractors (including activities prior to award of the main contract and during the contract term)
    • Activities that demonstrate a collaborative way to work with a diverse range of businesses as part of the supply chain
    • Advertising of supply chain opportunities openly and to ensure they are accessible to a diverse range of businesses, including advertising all subcontracting opportunities on Contracts Finder
    • Ensuring accessibility to contracting and subcontracting opportunities for disabled business owners and employees
    • Structuring of the supply chain selection process to ensure fairness (e.g. anti-corruption) and encourages participation by a diverse range of businesses, including with regard to new businesses, entrepreneurs, start-ups, SMEs, VCSEs and mutual
    • Understanding of local demographics, needs and opportunities for the co-design of the goods, services and works to be delivered under the contract
    • Methods for engaging with different parts of the community (including the education system and charities representing the community) and how communities come together to inform decisions, strategy and projects to leave a positive legacy for future generations
    • Measures to involve local stakeholders and/or users in design (e.g. in the design of services, systems, products or buildings)
    • Plans for positive actions with community groups.
    • Measures for making facilities used in the delivery of the contract available for community groups, education or training
    • Measures to engage users and communities and build relationships to increase community integration build trust and influence how the contract is delivered
    • Plans to respond flexibly and adapt approaches to community engagement and initiatives
    • Support for community-led initiatives relevant to the contract. Illustrative examples: improving transport links; reducing loneliness; helping with English language proficiency; and facilitating social mixing among people with different backgrounds
    • Collaborating with anchor institutions and community groups to make facilities available for education, training or community events

  • Mission: Make Britain a clean energy superpower: To cut bills, create jobs and deliver security with cheaper, zero-carbon electricity by 2030, accelerating to net zero

    Policy Outcome 4: Sustainable procurement practices: Reducing carbon footprints, minimising waste, and promoting the use of clean energy and green technologies.

    • Understanding of opportunities for additional environmental benefits delivery in the performance of the contract, including working towards net zero carbon emissions and use of clean energy and green technologies
    • Collaborative ways of working with the supply chain to deliver additional environmental benefits in the performance of the contract, including working towards net zero carbon emissions and use of clean energy and green technologies
    • Delivery of additional environmental benefits through the performance of the contract, including working towards net zero carbon emissions and use of clean energy and green technologies
    • Understanding of how to influence staff, suppliers, customers, communities and/or any other appropriate stakeholders through the delivery of the contract to support climate and nature protection and improvement
    • Activities to reconnect people with the environment and increase awareness of ways to protect and enhance it

  • Mission: Break down barriers to opportunity: By reforming our childcare and education systems, to make sure there is no class ceiling on the ambitions of young people in Britain

    Policy Outcome 6: Employment and training: For those who face barriers to employment

    • Understanding of employment and skills issues, and of the skills and employment shortages of high growth sectors relating to the contract
    • Creation of employment opportunities particularly for those who face barriers to employment, such as prison leavers, care leavers and/or who are located in deprived areas, and for people in industries with known skills shortages or in high growth sectors
    • Delivery of training schemes and programmes to address any identified skills gaps and under-representation in the workforce for the contract (e.g. prison leavers, care leavers, kinship carers, disabled people)
    • Advertising, promotional and outreach activities designed to raise awareness of the offer to reach the target cohort
    • Understanding of the issues affecting the representation of disabled people in the workforce in the market, industry or sector relevant to the contract, and in the supplier’s own organisation and those of its key sub-contractors
    • Collection of the views and expertise of disabled people and their representative organisations on successfully supporting disabled employees or applicants
    • Inclusive and accessible recruitment practices, and retention-focused activities, including those provided in the Guide for line managers on recruiting, managing and developing people with a disability or health condition
    • Introducing transparency to pay and reward processes
    • Offering a range of quality opportunities with routes of progression if appropriate, e.g. T Level industry placements, students supported into higher level apprenticeships.
    • Working conditions which promote an inclusive working environment and promote retention and progression
    • Other measures to provide equality of opportunity for disabled people and those with health conditions into employment, including becoming a Disability Confident employer and inclusion of supported businesses in the contract supply chain
    • Understanding of the issues affecting inequality in employment, skills and pay in the market, industry or sector relevant to the contract, and in the supplier’s own organisation and those of its key sub-contractors. Measures to tackle inequality in employment, skills and pay in the contract workforce
    • Inclusive and accessible development practices, including guidance for line managers on recruiting, managing and developing people with a disability or health condition

  • Mission: Break down barriers to opportunity: By reforming our childcare and education systems, to make sure there is no class ceiling on the ambitions of young people in Britain

    Policy Outcome 7: Creating a pipeline of opportunities: For the contract workforce, reducing barriers to entry for under-represented groups.

    • Understanding of the issues affecting the development of new skills by target cohort
    • Understanding of the underlying factors affecting improvements to reduce barriers to entry and training schemes for the target cohort(s) related to the contract workforce
    • Other measures to offer development opportunities for the target cohort(s) in the contract workforce
    • Advertising, promotional and outreach activities designed to raise awareness of the offer to reach the target cohort
    • Understanding of issues relating to entering the contract workforce
    • Creation of outreach activities to create a pipeline of employees for the future contract delivery
    • Content of the outreach activity is designed to suit the target cohort
    • Advertising, promotional and outreach activities designed to raise awareness of the offer to reach the target cohort

  • Mission: Build an NHS fit for the future: That is there when people need it; with fewer lives lost to the biggest killers; in a fairer Britain, where everyone lives well for longer.

    Policy Outcome 8: Increasing productivity through physical and mental wellbeing: In the supply chain and communities in the relevant area.

    • Understanding of issues relating to health and wellbeing, including physical and mental health, in the contract workforce
    • Understanding barriers to access to health and social care services or employment opportunities e.g. digital inclusion
    • Inclusive and accessible recruitment practices, development practices and retention policies that support-focused activities including those provided in the Guide for line managers on recruiting, managing and developing which support people with a disability or health condition
    • Actions to invest in the physical and mental health and wellbeing of the contract workforce

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at info@quantexa.com. Tell them what format you need. It will help if you say what assistive technology you use.