TSO - The Stationery Office
MarkLogic Migration and Application Support
TSO is an official MarkLogic partner, offering hosting and support for MarkLogic, the leading ACID-compliant, Enterprise-class, NoSQL database. TSO’s team of MarkLogic specialists provides configuration, application and integration support services. We also provide planning, data modelling, data migration, data cleansing, user training and other ad hoc MarkLogic consultancy services.
Features
- TSO is an official MarkLogic partner
- Full range of support services are available
- NoSQL database publishing
- Schema-less database applications
- Data modelling
- Semantic technologies
- Data migration and cleansing
- Related services are charged as per the SFIA rate card
Benefits
- Experienced support team with several MarkLogic specialists
- XML, JSON and semantic data formats supported
- MarkLogic application support available
- Fully integrated with our MarkLogic hosting service
Pricing
£350 to £1,500 a unit
- Education pricing available
Service documents
Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format,
email the supplier at tsobidteam@williamslea.com.
Tell them what format you need. It will help if you say what assistive technology you use.
Framework
G-Cloud 14
Service ID
4 6 3 0 1 1 5 7 5 9 7 5 3 5 1
Contact
TSO - The Stationery Office
Bid Team
Telephone: 07548372034
Email: tsobidteam@williamslea.com
Planning
- Planning service
- Yes
- How the planning service works
- Using our discovery service.
- Planning service works with specific services
- No
Training
- Training service provided
- Yes
- How the training service works
- Using our discovery service.
- Training is tied to specific services
- No
Setup and migration
- Setup or migration service available
- Yes
- How the setup or migration service works
- Using our discovery service.
- Setup or migration service is for specific cloud services
- No
Quality assurance and performance testing
- Quality assurance and performance testing service
- Yes
- How the quality assurance and performance testing works
- Using our discovery service.
Security testing
- Security services
- Yes
- Security services type
-
- Security strategy
- Security risk management
- Security design
- Security testing
- Security incident management
- Security audit services
- Certified security testers
- Yes
- Security testing certifications
-
- GBEST
- CHECK
- CREST
- Tigerscheme
- Cyber Scheme
Ongoing support
- Ongoing support service
- Yes
- Types of service supported
-
- Buyer hosting or software
- Hosting or software provided by your organisation
- Hosting or software provided by a third-party organisation
- How the support service works
- Using our discovery service.
Service scope
- Service constraints
- No.
User support
- Email or online ticketing support
- Yes, at extra cost
- Support response times
- To be discussed.
- User can manage status and priority of support tickets
- Yes
- Online ticketing support accessibility
- WCAG 2.1 AAA
- Phone support
- Yes
- Phone support availability
- 24 hours, 7 days a week
- Web chat support
- Yes, at an extra cost
- Web chat support availability
- 24 hours, 7 days a week
- Web chat support accessibility standard
- WCAG 2.1 AAA
- Web chat accessibility testing
- To be discussed.
- Support levels
- To be discussed.
Resellers
- Supplier type
- Not a reseller
Staff security
- Staff security clearance
- Conforms to BS7858:2019
- Government security clearance
- Up to Developed Vetting (DV)
Standards and certifications
- ISO/IEC 27001 certification
- Yes
- Who accredited the ISO/IEC 27001
- UKAS
- ISO/IEC 27001 accreditation date
- 02/04/2025
- What the ISO/IEC 27001 doesn’t cover
- N/A
- ISO 28000:2007 certification
- No
- CSA STAR certification
- No
- PCI certification
- No
- Cyber essentials
- Yes
- Cyber essentials plus
- Yes
- Other security certifications
- Yes
- Any other security certifications
- ISO 22301
Social Value
- Social Value
-
Social Value
- Fighting climate change
- Equal opportunity
- Wellbeing
Fighting climate change
TSO, as part of the Williams Lea Group, has an ESG (Environmental, Social and Governance) programme. The Beyond Business programme ensures ethical and environmental accountability, thoughtful actions in the community and opportunities for development.
Our climate change commitments include:
Developing and establishing sustainable, inclusive and digital practices for the future.
Using cloud hosting solutions for more efficient use of computing resources.
Annual social value reports.
Robust supplier onboarding policies and procedures.
Aligning our ESG strategy to the UN Global Compact Sustainable Development Goals: Good Health and Wellbeing (3); Diversity, Equity and Inclusion (5, 10); Decent Work and Economic Growth (8); Climate Action (13)Equal opportunity
TSO, as part of the Williams Lea Group, has an ESG (Environmental, Social and Governance) programme. The Beyond Business programme ensures ethical and environmental accountability, thoughtful actions in the community and opportunities for development.
Our equal opportunity commitments include:
Employing a User-Centred Design (UCD) approach to service development.
Ensuring accessibility of our products and services.
Robust supplier onboarding policies and procedures.
Policies that explicitly prohibit discrimination and initiatives that encourage diversity.
Mandatory Diversity, Equity and Inclusion and Anti-harassment and discrimination training
Modern slavery statement and policies.
Diversity data monitoring.
Disability confident employer.
An Employee Assistance Programme and Employee Benefits Scheme to provide support for employees.
Flexible working arrangements.
Aligning our ESG strategy to the UN Global Compact Sustainable Development Goals: Good Health and Wellbeing (3); Diversity, Equity and Inclusion (5, 10); Decent Work and Economic Growth (8); Climate Action (13)Wellbeing
TSO, as part of the Williams Lea Group, has an ESG (Environmental, Social and Governance) programme. The Beyond Business programme ensures ethical and environmental accountability, thoughtful actions in the community and opportunities for development.
Our wellbeing commitments include:
An Employee Assistance Programme and Employee Benefits Scheme to provide support for employees.
Flexible working arrangements.
Positive promotion and reward for socially beneficial and responsible behaviour.
Employing a User-Centred Design (UCD) approach to service development.
Aligning our ESG strategy to the UN Global Compact Sustainable Development Goals: Good Health and Wellbeing (3); Diversity, Equity and Inclusion (5, 10); Decent Work and Economic Growth (8); Climate Action (13)
Pricing
- Price
- £350 to £1,500 a unit
- Discount for educational organisations
- Yes
Service documents
Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format,
email the supplier at tsobidteam@williamslea.com.
Tell them what format you need. It will help if you say what assistive technology you use.