Automation Logic

Development Operations (DevOps) Services

Through our tried-and-tested DevOps design, DevOps development, DevOps implementation, DevOps execution, DevOps management, DevOps support, and DevOps iterative enhancement services, we'll enable you to unlock the full value of your investment⁠—accelerating your time-to-value, reducing your change failure rate, optimising your deployment frequency, and reducing your change and issue detection/recovery times.

Features

• BPSS/DBS/SC/DV-Cleared DevOps Consultants/Engineers
• SLA/KPI-Driven Platform Support/Transformation Models (DevOps L2/L3)
• Colocated/Fully Remote/Blended DevOps Service Delivery Options
• Encompasses DevOps/IaC/Databases/Streaming/Messaging/Application Builds/Image Builds
• Also: Scheduling/Orchestration/Service Proxies/API Gateways/Service Meshes/DevOps
• Also: Storage/Container Runtimes/Networking/DevOps/Automation/Configuration/Deployment
• Also: Compute/Monitoring/DevOps/Observability/Logging/Tracing/Chaos Engineering/Serverless
• Also: Kubernetes/Container Registries/Security/DevOps/Compliance/Key Management
• Also: Acceptance/Regression/Security/Performance/DevOps/Configuration Testing
• Also: DevOps/Continuous Integration/Continuous Delivery/Deployment (CI/CD)

Benefits

• Reduces Operating Costs (DevOps)
• Improves Operational Resilience (DevOps)
• Improves Deployment Frequency (DF) (DevOps)
• Improves Defect Escape Ratio (DER) (DevOps)
• Reduces Deployment Time (DT) (DevOps)
• Reduces Lead Time For Changes (LTC) (DevOps)
• Reduces Mean Time To Detect (MTD) (DevOps)
• Reduces Mean Time To Recover (MTR) (DevOps)
• Reduces Change Failure Rate (CFR) (DevOps)
• Enhances Security (DevOps)

£450.00 to £1,700.00 a unit a day

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at sales@automationlogic.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 13

Service ID

464131283958829

Contact

G-Cloud Sales
02071834204
sales@automationlogic.com

Planning

• Planning service: Yes
• How the planning service works: We offer an end-to-end planning service to implement cloud hosting and software solutions. Firstly, we'll work with your teams to identify, appraise, and prioritise your functional and non-functional requirements (in the context of your broader strategic opportunities and challenges) through primary and secondary research (including interviews, workshops, questionnaires, and document reviews). We'll then present to you not only our findings, observations, and recommendations but also a clear, evidence-based implementation roadmap. Furthermore, because our approach is grounded in more than ten years of delivery experience, we can help you navigate both technical and non-technical barriers with ease. Finally, we have performed these services for a range of central government departments and agencies (including the Ministry of Justice, Her Majesty's Revenue and Customs, the Department for the Environment, Food, and Rural Affairs, the Met Office, the Department for Work and Pensions, the Legal Aid Agency, and Her Majesty's Prison and Probation Service, among many others).
• Planning service works with specific services: No

Training

• Training service provided: Yes
• How the training service works: We offer a range of tried-and-tested training services. Indeed, we're wholeheartedly committed to transferring our expert knowledge and skills to your people. We'll work with you to understand your goals (in the context of your broader strategic opportunities and challenges) before measuring your as-is state, defining your to-be state, and bridging the gap between these states through various (formal and informal) upskilling initiatives. These include one-to-one training, group-based training, paired programming, work shadowing, and lunch-and-learn activities. Additionally, we can enable you to achieve your self-sufficiency and diversity and inclusion objectives through our award-winning DevOps, DevSecOps, CloudOps, and DataOps academy services. From training your existing team members to recruiting new people on your behalf, we can either use our standard curriculums or create new ones with you. Finally, we have performed these services for a range of central government departments and agencies (including the Ministry of Justice, Her Majesty's Revenue and Customs, the Department for the Environment, Food, and Rural Affairs, the Met Office, the Department for Work and Pensions, the Legal Aid Agency, and Her Majesty's Prison and Probation Service, among many others).
• Training is tied to specific services: No

Setup and migration

• Setup or migration service available: Yes
• How the setup or migration service works: We'll use our tried-and-tested tools, templates, processes, and accelerators to migrate your workloads to the cloud safely and securely. We'll assess your applications and lay the groundwork for a successful migration before optimising, deploying, and iteratively improving your workloads in tandem with your people. Furthermore, because our five-stage approach is grounded in more than ten years of delivery experience, we can help you navigate both technical and non-technical barriers with ease. Finally, we have performed these services for a range of central government departments and agencies (including the Ministry of Justice, Her Majesty's Revenue and Customs, the Department for the Environment, Food, and Rural Affairs, the Met Office, the Department for Work and Pensions, the Legal Aid Agency, and Her Majesty's Prison and Probation Service, among many others).
• Setup or migration service is for specific cloud services: No

Quality assurance and performance testing

• Quality assurance and performance testing service: Yes
• How the quality assurance and performance testing works: We offer a range of quality assurance and performance testing services, ensuring that our clients' services and solutions meet their functional and non-functional requirements. We also provide acceptance, regression, security, and configuration testing services for added peace of mind. Our process involves working with your teams to understand your requirements (in the context of your broader strategic opportunities and challenges) before producing an evidence-based test strategy and plan. We'll then work with you not only to source, deploy, and run the appropriate testing tool(s) and framework(s) but also to embed test-driven development practices into your organisation. Finally, we have performed these services for a range of central government departments and agencies (including the Ministry of Justice, Her Majesty's Revenue and Customs, the Department for the Environment, Food, and Rural Affairs, the Met Office, the Department for Work and Pensions, the Legal Aid Agency, and Her Majesty's Prison and Probation Service, among many others).

Security testing

• Security services: Yes
• Security services type:
  • Security strategy
  • Security risk management
  • Security design
  • Security testing
  • Security incident management
• Certified security testers: No

Ongoing support

• Ongoing support service: Yes
• Types of service supported:
  • Buyer hosting or software
  • Hosting or software provided by a third-party organisation
• How the support service works: We offer a range of SLA- and KPI-backed support solutions for our clients' cloud hosting and software services. Our tried-and-tested approach skillfully pairs agile working methods (such as Scrum and Kanban) with more conventional practices (including ITSM and ITIL) to meet our clients' support needs optimally. Our end-to-end support framework encompasses availability management, incident management, release management, capacity and performance management, monitoring and event management, service configuration management, service level management, change management, problem management, service continuity management, and service request management. It also encompasses architecture management, knowledge management, risk management, supplier management, continual improvement, measurement and reporting, project management, service financial management, and information security management. Finally, we have performed these services for a range of central government departments and agencies (including the Ministry of Justice, Her Majesty's Revenue and Customs, the Department for the Environment, Food, and Rural Affairs, the Met Office, the Department for Work and Pensions, the Legal Aid Agency, and Her Majesty's Prison and Probation Service, among many others).

Service scope

• Service constraints: To be discussed at the point of engagement.

User support

• Email or online ticketing support: Email or online ticketing
• Support response times: We offer a range of support options, including 24*7*365. Pricing on request.
• User can manage status and priority of support tickets: No
• Phone support: Yes
• Phone support availability: 9 to 5 (UK time), Monday to Friday
• Web chat support: No
• Support levels: We offer a range of support options, including 24*7*365. Pricing on request.

Resellers

• Supplier type: Not a reseller

Staff security

• Staff security clearance: Conforms to BS7858:2019
• Government security clearance: Up to Developed Vetting (DV)

Standards and certifications

• ISO/IEC 27001 certification: No
• ISO 28000:2007 certification: No
• CSA STAR certification: No
• PCI certification: No
• Cyber essentials: Yes
• Cyber essentials plus: Yes
• Other security certifications: No

Social Value

• Covid-19 recovery:

  Covid-19 recovery

  We're wholeheartedly committed to enabling our clients and their customers and/or end-users recover from the economic, social, and technological consequences linked to the COVID-19 pandemic as safely and as quickly as possible. Indeed, we specialise in enabling our clients to unlock their full creative potential through automation.
• Equal opportunity:

  Equal opportunity

  Through our award-winning academy services, we're exceeding our regulatory and statutory obligations concerning equal opportunities. To date, we have trained more than 60 engineers and consultants from different backgrounds.
• Wellbeing:

  Wellbeing

  We run a variety of formal and informal well-being activities and programmes for our employees. As examples, we provide mental health support services, we celebrate cultural, regligious, and national and international holidays/periods of significance, and we operate a buddy system.

Pricing

• Price: £450.00 to £1,700.00 a unit a day
• Discount for educational organisations: No

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at sales@automationlogic.com. Tell them what format you need. It will help if you say what assistive technology you use.