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IMMERSIVE CLOUD SOLUTIONS GROUP LTD

Solution Design

iMMERSIVE's Solution Design is where strategy becomes a blueprint. We translate goals into streamlined journeys, clear requirements, and an architecture built to scale. Expect detailed process flows, data models, integration specifications and security considerations plus a phased delivery plan so development is faster, risk is lower, and outcomes are predictable.

Features

  • Prioritised and phased low-level requirements
  • Acceptance criteria
  • Best practice detailed solution design
  • Detailed technical design (including integration & data)
  • To-be process maps
  • Detailed project approach & plan (PRINCE2 and MSP)
  • Change management and communications plan
  • Detailed timelines
  • Detailed budgets

Benefits

  • Requirements visibility and certainty
  • Detailed scope which aligns to the business case
  • Detailed solution & technical specification
  • Data and integrations visibility and understanding
  • People and change management approach clearly defined
  • Defined resource plan, workshare & roles/responsibilities
  • Phasing strategy firmed up
  • Validated programme budgets
  • Stress tested business case
  • Risk mitigation strategies

Pricing

Service documents

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Framework

G-Cloud 15

Service ID

4 6 4 2 1 4 1 5 8 7 4 3 1 7 7

Contact

IMMERSIVE CLOUD SOLUTIONS GROUP LTD Abigail Chan
Telephone: 07595 599418
Email: abi@immersiveai.co.uk

About your service

Service categories

Cloud Support Services

Managed Cloud

Managed Public cloud

  • Managed Public SaaS/PaaS

Service scope

Service constraints
No service constraints.

User support

Email or online ticketing support
Yes
Support response times
This service is typically delivered during the working week between 9-5 based on an 8-hour working day. Our SLA response time is within 4 business hours (Mon-Fri). We can support out of hours/weekend times but this would be a bespoke agreement in line with the natue of the requirements.
User can manage status and priority of support tickets
No
Phone support
Yes
Phone support availability
9 to 5 (UK time), 7 days a week
Web chat support
No
Support levels
We provide a Delivery Director and Project Manager on all GCloud engagements with responsibility for ensuring customer objectives are met, and for addressing any issues with service delivery. Our Customer Solutions Directors act as an escalation point, and can be reached via phone or email, to respond to issues beyond the control of the team providing the service.

Resellers

Supplier type
Reseller providing extra support
Organisation whose services are being resold
Amazon Web Services, Salesforce

Staff security

Staff security clearance
Staff screening not performed
Government security clearance
Baseline Personnel Security Standard (BPSS)

Pricing

Discount for educational organisations
No

Architecture roles

Business architect
Role level UK Rate Offshore Rate
Associate business architect £1,100.00 £1,000.00
Business architect £1,200.00 £1,100.00
Lead business architect £1,300.00 £1,200.00
Data architect
Role level UK Rate Offshore Rate
Data architect £1,200.00 £1,100.00
Senior data architect £1,400.00 £1,300.00
Chief data architect £1,500.00 £1,400.00
Enterprise architect
Role level UK Rate Offshore Rate
Enterprise architect £1,200.00 £1,100.00
Senior enterprise architect £1,300.00 £1,200.00
Lead enterprise architect £1,400.00 £1,300.00
Principal enterprise architect £1,500.00 £1,400.00
Network architect
Role level UK Rate Offshore Rate
Associate network architect £1,100.00 £1,000.00
Network architect £1,150.00 £1,050.00
Lead network architect £1,250.00 £1,150.00
Security architect
Role level UK Rate Offshore Rate
Security architect £1,100.00 £1,000.00
Lead security architect £1,150.00 £1,050.00
Principal security architect £1,250.00 £1,150.00
Solution architect
Role level UK Rate Offshore Rate
Associate solution architect £1,100.00 £1,050.00
Solution architect £1,200.00 £1,100.00
Senior solution architect £1,300.00 £1,200.00
Lead solution architect £1,400.00 £1,300.00
Principal solution architect £1,500.00 £1,400.00
Technical architect
Role level UK Rate Offshore Rate
Associate technical architect £1,100.00 £1,050.00
Technical architect £1,200.00 £1,100.00
Senior technical architect £1,300.00 £1,200.00
Lead technical architect £1,400.00 £1,300.00
Principal technical architect £1,500.00 £1,400.00

Chief digital and data roles

Chief data officer
Role level UK Rate Offshore Rate
Chief data officer £1,900.00
Chief information security officer
Role level UK Rate Offshore Rate
Chief information security officer £1,900.00
Chief technology officer
Role level UK Rate Offshore Rate
Chief technology officer £1,900.00

Data roles

Data analyst
Role level UK Rate Offshore Rate
Data analyst £1,150.00 £1,050.00
Senior data analyst £1,250.00 £1,150.00
Principal data analyst £1,300.00
Data engineer
Role level UK Rate Offshore Rate
Data engineer £1,050.00 £950.00
Senior data engineer £1,150.00 £1,050.00
Lead data engineer £1,250.00
Head of data engineering £1,350.00
Data ethicist
Role level UK Rate Offshore Rate
Data ethics lead £1,500.00 £1,400.00
Head of data ethics £1,600.00
Data governance manager
Role level UK Rate Offshore Rate
Data governance manager £1,300.00 £1,200.00
Lead data governance manager £1,400.00 £1,300.00
Head of data governance £1,500.00
Data scientist
Role level UK Rate Offshore Rate
Data scientist £1,250.00 £1,150.00
Principal data scientist £1,400.00 £1,300.00
Lead data scientist £1,500.00
Head of data science £1,800.00
Machine learning engineer
Role level UK Rate Offshore Rate
Senior machine learning engineer £1,400.00 £1,300.00
Lead machine learning engineer £1,500.00 £1,400.00
Performance analyst
Role level UK Rate Offshore Rate
Performance analyst £1,200.00
Senior performance analyst £1,300.00
Lead performance analyst £1,400.00
Head of performance analysis £1,500.00

IT operations roles

Business relationship manager
Role level UK Rate Offshore Rate
Business relationship manager £1,200.00
Senior business relationship manager £1,300.00
Lead business relationship manager £1,400.00
Change and release manager
Role level UK Rate Offshore Rate
Configuration analyst £1,050.00 £975.00
Change and release analyst £1,150.00 £1,050.00
Change and release manager £1,250.00
End user computing engineer
Role level UK Rate Offshore Rate
Associate end user computing engineer £1,050.00 £950.00
End user computing engineer £1,100.00 £1,000.00
Senior end user computing engineer £1,200.00 £1,100.00
Lead end user computing engineer £1,300.00
Principal end user computing engineer £1,400.00
IT service manager
Role level UK Rate Offshore Rate
IT service analyst £1,050.00 £950.00
IT service manager £1,100.00 £1,000.00
Senior IT service manager £1,200.00 £1,100.00
Head of IT service management £1,300.00
Incident manager
Role level UK Rate Offshore Rate
Incident manager £1,100.00 £1,050.00
Major incident manager £1,250.00
Problem manager
Role level UK Rate Offshore Rate
Problem analyst £1,200.00
Problem manager £1,300.00
Service desk manager
Role level UK Rate Offshore Rate
Service desk analyst £1,050.00 £950.00
Senior service desk analyst £1,100.00 £1,000.00
Service desk manager £1,200.00 £1,100.00
Head of service desk £1,300.00
Service transition manager
Role level UK Rate Offshore Rate
Service transition manager £1,200.00 £1,100.00
Lead service transition manager £1,300.00

Product and delivery roles

Business analyst
Role level UK Rate Offshore Rate
Junior business analyst £900.00 £800.00
Business analyst £1,000.00 £850.00
Senior business analyst £1,050.00 £900.00
Lead business analyst £1,100.00 £1,000.00
Head of business analysis £1,200.00 £1,100.00
Delivery manager
Role level UK Rate Offshore Rate
Delivery manager £1,250.00 £1,150.00
Senior delivery manager £1,350.00 £1,250.00
Head of (Agile) delivery management £1,500.00
Digital portfolio manager
Role level UK Rate Offshore Rate
Digital portfolio analyst £1,200.00 £1,100.00
Digital portfolio manager £1,300.00 £1,200.00
Senior digital portfolio manager £1,400.00 £1,300.00
Head of portfolio £1,500.00 £1,400.00
Product manager
Role level UK Rate Offshore Rate
Product manager £1,100.00 £1,000.00
Senior product manager £1,200.00 £1,100.00
Lead product manager £1,300.00
Head of product £1,400.00
Programme delivery manager
Role level UK Rate Offshore Rate
Programme delivery manager £1,400.00 £1,300.00
Service owner
Role level UK Rate Offshore Rate
Service owner £1,400.00

Quality assurance testing (QAT) roles

Quality assurance testing (QAT) analyst
Role level UK Rate Offshore Rate
Tester (QAT) £750.00 £600.00
QAT analyst £850.00 £650.00
Senior QAT analyst £950.00 £700.00
Lead QAT analyst £1,050.00 £750.00
Test engineer
Role level UK Rate Offshore Rate
Tester (test engineer) £750.00 £600.00
Test engineer £850.00 £650.00
Senior test engineer £950.00 £700.00
Lead test engineer £1,050.00 £750.00
Test manager
Role level UK Rate Offshore Rate
Test manager £1,100.00
Head of test £1,200.00

Software development roles

Development operations (DevOps) engineer
Role level UK Rate Offshore Rate
Junior DevOps engineer £900.00 £650.00
DevOps engineer £1,000.00 £850.00
Senior DevOps engineer £1,050.00 £850.00
Senior DevOps engineer - management £1,100.00
Lead DevOps engineer £1,200.00
Lead DevOps engineer - management £1,100.00
Principal DevOps engineer £1,100.00
Principal DevOps engineer - management £1,200.00
Frontend developer
Role level UK Rate Offshore Rate
Junior frontend developer £900.00 £650.00
Frontend developer £1,000.00 £850.00
Senior frontend developer £1,050.00 £850.00
Lead frontend developer £1,100.00 £900.00
Head of frontend development £1,200.00
Software developer
Role level UK Rate Offshore Rate
Junior developer £900.00 £650.00
Developer £1,000.00 £850.00
Senior developer £1,050.00
Senior developer - management £1,050.00
Lead developer £1,100.00 £875.00
Lead developer - management £1,200.00
Principal developer £1,100.00 £875.00
Principal developer - management £1,200.00

User-centred design roles

Accessibility specialist
Role level UK Rate Offshore Rate
Accessibility specialist £1,200.00 £1,100.00
Senior accessibility specialist £1,300.00 £1,200.00
Head of accessibility £1,400.00
Content designer
Role level UK Rate Offshore Rate
Associate content designer £1,050.00 £900.00
Junior content designer £1,100.00 £950.00
Content designer £1,200.00 £1,100.00
Senior content designer £1,300.00 £1,200.00
Lead content designer £1,400.00 £1,300.00
Head of content design £1,500.00 £1,400.00
Content strategist
Role level UK Rate Offshore Rate
Content strategist £1,400.00
Graphic designer
Role level UK Rate Offshore Rate
Graphic designer £1,300.00 £1,200.00
Senior graphic designer £1,400.00 £1,300.00
Lead graphic designer £1,500.00
Head of graphic design £1,600.00
Interaction designer
Role level UK Rate Offshore Rate
Interaction designer £1,300.00 £1,200.00
Senior interaction designer £1,400.00 £1,300.00
Lead interaction designer £1,500.00
Head of interaction design £1,600.00
Service designer
Role level UK Rate Offshore Rate
Service designer £1,300.00 £1,200.00
Senior service designer £1,400.00 £1,300.00
Lead service designer £1,500.00
Head of service design £1,600.00
Technical writer
Role level UK Rate Offshore Rate
Technical writer £1,200.00 £1,100.00
Lead technical writer £1,300.00 £1,200.00
User researcher
Role level UK Rate Offshore Rate
User researcher £1,300.00 £1,200.00
Senior user researcher £1,400.00 £1,300.00
Lead user researcher £1,500.00 £1,400.00
Head of user research £1,600.00

Non-mandatory Standards and certifications

ISO/IEC 27001 certification
No
ISO 28000:2022 certification
No
ISO 9001 certification
No
Quality management systems (QMS)
Yes
CSA STAR certification
No
PCI certification
No
Cyber essentials
No
Cyber Essentials Alternative
In relation to the services you do not have a current and valid Cyber Essentials certificate which has been awarded by one of the government approved Cyber Essentials accreditation bodies but you are working towards gaining it, and will be in a position to confirm that you have been awarded a current and valid Cyber Essentials certificate by one of the government approved accreditation bodies within 12 months of the date of award.
Cyber essentials plus
No
Cyber Essentials Alternative
In relation to the services you do not have a current and valid Cyber Essentials Plus certificate which has been awarded by one of the government approved Cyber Essentials accreditation bodies but you are working towards gaining it, and will be in a position to confirm that you have been awarded a current and valid Cyber Essentials Plus certificate by one of the government approved accreditation bodies within 12 months of the date of award.
Other security certifications
No

Social value

Section B - Commitment for Future: Delivery
  • Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.

    Policy Outcome 1: Fair work: That offers fair wages and good working conditions. Help people get a job, stay in work, and progress in their careers, with good employment opportunities across the country. Notes: Where there is a large proportion of labour costs in the contract, commercial teams should consider MAC in Outcome 1 as a priority

    • New or retained jobs on the contract workforce in the relevant area that meet the criteria set out in MAC 1b, 1c and 1d
    • New apprenticeships on the contract workforce in the relevant area that meet the criteria set out in MAC 1b
    • Providing opportunities for, and measuring and monitoring of, staff workforce conditions over time, including employee engagement, involvement in decision-making and satisfaction and adapting to any changes in the results, with clear processes for acting on issues identified
    • Plans to engage the contract workforce in deciding the most important workplace issues to address
    • Ensuring new workers are informed of their right to join a trade union
    • Monitoring of employee engagement rates (by protected characteristic) and, where necessary, the development of actions to ensure all voices are heard across the diversity of the workforce
    • Activities that support an environment where staff are educated about, and feel empowered to, address their physical wellbeing
    • Activities that support an environment where staff are educated about and feel empowered to report and address bullying and harassment
    • Payment of more than the National Minimum Wage or National Living Wage (as appropriate) to the contract workforce
    • Monitoring and reporting of gender and ethnicity pay gaps and plans to address them where necessary
    • Understanding of in-work progression issues affecting the market, industry or sector relevant to the contract, and in the supplier’s own organisation and those of its key sub-contractors
    • Measures to support in-work progression to help people in the contract workforce, to move into higher paid work by developing new skills relevant to the contract
    • Support for the contract workforce by providing career advice, and providing opportunities for staff working on the contract with in-work progression career development into known skills shortages or high growth areas
    • Volunteering opportunities for staff
    • Understanding of the modern slavery risks and issues affecting the market, industry, sector or country (of origin or of source) relevant to the contract, and the workforce in the supplier’s own organisation and those of its key subcontractors
    • Measures to identify, mitigate and manage modern slavery risks relating to the contract and how these will be implemented
    • Outline policies and practices to be applied to or put in place for the contract to mitigate and manage modern slavery risks, including: Pre-employment checks, recruitment practices. Workplace conditions, safeguarding plans and processes in place and regular monitoring with relevant groups considered, which may include sampling
    • Means of influencing staff, suppliers, customers, communities and/or any other appropriate stakeholders with respect to modern slavery risks relating to the contract
  • Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.

    Policy Outcome 2: Skills for growth: Supporting growth sectors and addressing skills gaps.

    • Understanding of employment and relevant skills issues, and of the education and training issues relating to the contract. Illustrative examples: demographics, skills shortages, new opportunities in high growth sectors, geographic/local community and skills/employment challenges
    • Support for educational attainment relevant to the contract, including training schemes that address skills gaps and result in recognised qualifications
  • Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.

    Policy Outcome 3: Resilient, innovative and flexible supply chains: Support economic growth through enabling resilient businesses, opportunities for small businesses and voluntary, community and social enterprises

    • Understanding of the types of businesses in the market and the level of participation by new businesses, entrepreneurs, start-ups, SMEs, VCSEs and mutuals
    • Activities to identify opportunities to open up sub-contracts under the prime contract to a diverse range of businesses, including new businesses, entrepreneurs, start-ups, SMEs, VCSEs and mutuals
    • Understanding of local demographics, needs and opportunities for the co-design of the goods, services and works to be delivered under the contract
    • Plans for positive actions with community groups.
    • Collaborating with anchor institutions and community groups to make facilities available for education, training or community events
  • Mission: Make Britain a clean energy superpower: To cut bills, create jobs and deliver security with cheaper, zero-carbon electricity by 2030, accelerating to net zero

    Policy Outcome 4: Sustainable procurement practices: Reducing carbon footprints, minimising waste, and promoting the use of clean energy and green technologies.

    • Understanding of opportunities for additional environmental benefits delivery in the performance of the contract, including working towards net zero carbon emissions and use of clean energy and green technologies
    • Collaborative ways of working with the supply chain to deliver additional environmental benefits in the performance of the contract, including working towards net zero carbon emissions and use of clean energy and green technologies
    • Understanding of how to influence staff, suppliers, customers, communities and/or any other appropriate stakeholders through the delivery of the contract to support climate and nature protection and improvement
    • Activities to reconnect people with the environment and increase awareness of ways to protect and enhance it
  • Mission: Break down barriers to opportunity: By reforming our childcare and education systems, to make sure there is no class ceiling on the ambitions of young people in Britain

    Policy Outcome 6: Employment and training: For those who face barriers to employment

    • Understanding of employment and skills issues, and of the skills and employment shortages of high growth sectors relating to the contract
    • Advertising, promotional and outreach activities designed to raise awareness of the offer to reach the target cohort
    • Understanding of the issues affecting the representation of disabled people in the workforce in the market, industry or sector relevant to the contract, and in the supplier’s own organisation and those of its key sub-contractors
    • Collection of the views and expertise of disabled people and their representative organisations on successfully supporting disabled employees or applicants
    • Inclusive and accessible recruitment practices, and retention-focused activities, including those provided in the Guide for line managers on recruiting, managing and developing people with a disability or health condition
    • Introducing transparency to pay and reward processes
    • Working conditions which promote an inclusive working environment and promote retention and progression
    • Understanding of the issues affecting inequality in employment, skills and pay in the market, industry or sector relevant to the contract, and in the supplier’s own organisation and those of its key sub-contractors. Measures to tackle inequality in employment, skills and pay in the contract workforce
    • Inclusive and accessible development practices, including guidance for line managers on recruiting, managing and developing people with a disability or health condition
  • Mission: Break down barriers to opportunity: By reforming our childcare and education systems, to make sure there is no class ceiling on the ambitions of young people in Britain

    Policy Outcome 7: Creating a pipeline of opportunities: For the contract workforce, reducing barriers to entry for under-represented groups.

    • Understanding of the issues affecting the development of new skills by target cohort
    • Understanding of the underlying factors affecting improvements to reduce barriers to entry and training schemes for the target cohort(s) related to the contract workforce
    • Understanding of issues relating to entering the contract workforce
    • Creation of outreach activities to create a pipeline of employees for the future contract delivery
  • Mission: Build an NHS fit for the future: That is there when people need it; with fewer lives lost to the biggest killers; in a fairer Britain, where everyone lives well for longer.

    Policy Outcome 8: Increasing productivity through physical and mental wellbeing: In the supply chain and communities in the relevant area.

    • Understanding of issues relating to health and wellbeing, including physical and mental health, in the contract workforce
    • Understanding barriers to access to health and social care services or employment opportunities e.g. digital inclusion
    • Inclusive and accessible recruitment practices, development practices and retention policies that support-focused activities including those provided in the Guide for line managers on recruiting, managing and developing which support people with a disability or health condition

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at abi@immersiveai.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.