MARLOWE CONSULTING LIMITED
Cloud Implementation: Change Assurance and Quality Review
Our proven assurance and quality review framework can be applied at any cloud project stage or to an entire programme or enterprise. Independent assurance for business change is essential to ensure planned activities don’t leave gaps in requirements or benefits and quality standards are met at every project lifecycle stage.
Features
- Structured assessment of business needs and performance of strategic capabilities.
- Review requirements, expectations, outcomes and benefits against baseline business case.
- Evaluation of critical influencers on delivery success: leadership, ownership, accountability.
- Quality review of processes, compliance, operational standards and people-related risk.
- Assessments specific to project lifecycle stage: set-up, planning, migration, transition.
- Business change governance roles and authority levels, decision-making and commitment.
- Change management, stakeholder engagement, communications and transition for cloud implementations.
- Critical evaluation, best practice and thorough healthcheck of change process.
- Diagnostic and analysis tools log observations, insights, concerns and assumptions.
- Building confidence and skills required for a major change programme.
Benefits
- Experience delivering IPA and PAC reviews for government digital programmes.
- Breaks down complexities of change, providing practical advice and guidance.
- Insights workshop drives actions and measures to deliver performance improvements.
- Key themes identified and prioritised, each supported with specific evidence.
- Business change improvement roadmap, including communications and engagement activity plan.
- 'Early sight' summary report of critical issues and improvement areas.
- Consolidated source of data, analysis, lessons learned and audit findings.
- Our experienced team anticipates operational problems before they become serious.
- Engage sensitively with operations, support collaborative working, accelerate change adoption.
- Upskilled people creating a residual capability for future assurance reviews.
Pricing
£900 to £2,150 a unit a day
Service documents
Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format,
email the supplier at annette@marloweconsulting.com.
Tell them what format you need. It will help if you say what assistive technology you use.
Framework
G-Cloud 14
Service ID
4 6 6 0 7 5 4 4 2 8 4 3 0 1 1
Contact
MARLOWE CONSULTING LIMITED
Annette Andresen
Telephone: 07984453538
Email: annette@marloweconsulting.com
Planning
- Planning service
- Yes
- How the planning service works
-
Our team have a wealth of experience in assessing, planning and delivering business change projects in cloud and technology environments. We draw on well-tested frameworks and methodologies to help you maximise the success of your project, achieve optimal outcomes and realise benefits.
We can help establish a clear structure and governance for the change programme of work. In addition, we can work with you to develop a detailed plan and schedule that identifies all the change management deliverables and key milestones. We can also provide ongoing support through regular healthcheck meetings to assess progress and identify mitigation for any risks or issues arising. - Planning service works with specific services
- No
Training
- Training service provided
- Yes
- How the training service works
- We ensure that suitable training is in place for every cloud service implementation we’re involved with, from change leadership to role-based end-user operation. Modular skill-based training and curricula are complemented by leadership coaching and mentoring and all interventions comply with adult learning principles and include usability testing and accessibility criteria. We aim to utilise existing learning management systems to ensure consistency, reach and user access during training delivery.
- Training is tied to specific services
- No
Setup and migration
- Setup or migration service available
- Yes
- How the setup or migration service works
-
Our primary focus during setup and migration is to focus on your people and ensure that those impacted have the skills, tools and behaviours to adopt changes and new ways of working. In partnership with you we will identify, define and prioritise people issues and factors impacting on the rollout, implementation and transition of cloud solutions.
We can also provide hands-on support for stakeholder engagement, communications and during early-life of your new cloud solution including training and communications services and
benefits-realisation planning. - Setup or migration service is for specific cloud services
- No
Quality assurance and performance testing
- Quality assurance and performance testing service
- Yes
- How the quality assurance and performance testing works
-
Our team of independent reviewers use assessment tools and templates to ensure that you experience a structured, practical approach to assurance to track performance against plan, budget, quality and resources. We will share our skills and best practice experience with your people to deliver the capability for ongoing monitoring and future assessments. Our people are Change Management Institute Master-level Accredited Change Managers.
Assurance reviews start with the quality criteria defined in the product descriptions for each deliverable and progress and the findings of previous programme assessments and audits. These checks consider the views of influencers and stakeholders and supports the programme gated review and sign-off process.
Security testing
- Security services
- No
Ongoing support
- Ongoing support service
- No
Service scope
- Service constraints
- Every project has its individual requirements. We will work with you to understand whether there are any specific service constraints which would need to be considered.
User support
- Email or online ticketing support
- No
- Phone support
- No
- Web chat support
- No
- Support levels
- None.
Resellers
- Supplier type
- Not a reseller
Staff security
- Staff security clearance
- Other security clearance
- Government security clearance
- Up to Developed Vetting (DV)
Standards and certifications
- ISO/IEC 27001 certification
- No
- ISO 28000:2007 certification
- No
- CSA STAR certification
- No
- PCI certification
- No
- Cyber essentials
- Yes
- Cyber essentials plus
- No
- Other security certifications
- No
Social Value
- Social Value
-
Social Value
- Fighting climate change
- Covid-19 recovery
- Tackling economic inequality
- Equal opportunity
- Wellbeing
Fighting climate change
Marlowe Consulting Limited, an SME with a remote work policy, has effectively minimised its carbon emissions. Furthermore, the company encourages its employees and consultants to use public transportation when possible. Senior management has devised a strategy to reduce carbon emissions and is currently implementing an action plan involving employees, consultants, clients, and suppliers. This plan aims to achieve net-zero carbon emissions by addressing various areas such as employee commuting, business travel (employee and consultant), business travel (clients), energy consumption (both at home and in the office), renewable energy sources, paper usage, waste management and recycling, adoption of electric vehicles, and indirect emissions from purchased goods (including deliveries). Additionally, to further mitigate its carbon footprint, the company has become a corporate member of The Woodland Trust and has received a bronze medal from Ecovadis.Covid-19 recovery
As an integral component of Marlowe Consulting Limited's Covid-19 recovery initiative, the company has established a framework dedicated to fostering the wellbeing and mental health of its staff and consultants. This framework includes adapting workloads and tasks to enable flexible working arrangements that promote a healthy work-life balance, assigning tasks that leverage individuals' skills and encourage professional development, organising regular social events for employees and consultants, engaging in community support activities such as presentations and workshops at local universities and schools, and implementing an Employee Code of Conduct policy to ensure a safe and inclusive environment for all.Tackling economic inequality
Marlowe Consulting Limited upholds ethical labour practices by ensuring that employment is voluntary, promoting freedom of association, providing safe and hygienic working conditions, prohibiting the use of child labour, paying wages that exceed the living wage, and encouraging employees to work only from 9am to 5pm on weekdays or equivalent hours delivered flexibly if preferred by the consultant. The company also prohibits discrimination of any sort, offers regular employment opportunities, and strictly prohibits any form of harsh or inhumane treatment towards its employees.Equal opportunity
Marlowe Consulting Limited is dedicated to promoting equal opportunities in all aspects of its operations and is committed to creating a fair and inclusive workplace where all individuals are treated with dignity and respect, regardless of their background or characteristics. The company’s commitment to equality is unwavering and is fully compliant with all applicable human rights laws and regulations, including but not limited to, the International Bill of Human Rights, the UK Modern Slavery Act 2015, and the EU Working Time Directive. Marlowe Consulting Limited ensures equal opportunities by implementing the following practices:
Non-discriminatory Policies: Clear policies and procedures that prohibit discrimination in any form, including but not limited to, recruitment, promotion, training, and compensation.
Diverse Workforce: The company actively promotes diversity and inclusion within its workforce. HR recruit and retain employees from diverse backgrounds, ensuring that our team reflects the diverse makeup of our society.
Training and Development: The company ensures that employees and consultants are equipped with the necessary skills and knowledge to thrive in their roles. This includes training on equality, diversity, and inclusion.
Supplier Diversity: Marlowe Consulting Limited seeks to engage with suppliers who share its values and are committed to promoting equality and human rights in their own operations.
Transparency and Accountability: The company maintains transparency in the day to day operations and is accountable for upholding equal opportunities.
Compliance Monitoring: Robust mechanisms are in place to ensure compliance with all relevant laws and regulations. This includes compliance with the UK Modern Slavery Act 2015, to ensure that there is no slavery or human trafficking in any part of the business or supply chains.Wellbeing
Marlowe Consulting Limited has enacted several policies aimed at safeguarding the wellbeing of its staff, consultants, and clients. These policies encompass various areas such as social values, employee conduct, health and safety, modern slavery, bribery and corruption, and equal opportunities. The company arranges regular team and group social events and also monitors staff wellbeing with one to one calls.
Pricing
- Price
- £900 to £2,150 a unit a day
- Discount for educational organisations
- No
Service documents
Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format,
email the supplier at annette@marloweconsulting.com.
Tell them what format you need. It will help if you say what assistive technology you use.