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GOSS Interactive Ltd

GOSS Content

GOSS Content CMS is a comprehensive and powerful browser-based low-code web content management system (WCMS) built on open standards. Used by many Public Sector organisations (Local Authorities/Councils & Central Government, Blue Light) for website, intranet/extranet content management and optional Bookings, Room Bookings, Forms. GOSS has an active user community.

Features

  • WYSIWYG user friendly editing for non technical users.
  • WCAG-Accessible responsive website design. Design/build services available.
  • User Management: Security controls lock down content to relevant users.
  • Powerful, custom website search facility via open source Apache Solr.
  • Manage unlimited websites, intranets/extranets, subsites and microsites.
  • Responsive accessible websites for use on desktops, tablets and smartphones.
  • Personalisation: Personalise web content via user login/profile.
  • Media Library to manage video, images and documents.
  • Powerful template engine allows for users to customise website layout.
  • Options: Find-My-Nearest, Services Directory, Bookings, Room Bookings, Forms

Benefits

  • Responsive templates efficiently serve content to multiple platforms at once.
  • Workflow/approvals control publishing of content to provide quality assurance.
  • Managed Service: experienced, proven hosting and service management team.
  • Manage responsive websites, intranets/extranets, subsites and microsites with optional themes.
  • Easily add on additional modules/templates to extend CMS functionality.
  • Identify potential website/content improvements via metrics/Google Analytics.
  • Efficiently manage website content via a devolved content management approach.
  • Support includes online ticketing, patches/upgrades and cloud hosting.
  • Templates and accessibility validation ensures W3C compliant sites.
  • England, Scotland, Wales, NI User Group Community shares best practice.

Pricing

£2,480 to £4,663 a licence a month

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at enquiries@gossinteractive.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

4 6 6 2 8 7 8 8 1 4 4 4 7 4 2

Contact

GOSS Interactive Ltd Simon Smith
Telephone: +44 844 880 3637
Email: enquiries@gossinteractive.com

Service scope

Software add-on or extension
Yes, but can also be used as a standalone service
What software services is the service an extension to
GOSS Forms
Cloud deployment model
Public cloud
Service constraints
Scheduled maintenance applied as per Service Definition. Scheduled maintenance will be agreed as required. Support available for GOSS-trained users.
System requirements
  • An appropriate browser such as:
  • Chrome
  • Edge
  • Firefox

User support

Email or online ticketing support
Email or online ticketing
Support response times
Support responses will vary in line with the software service purchased and the incident priority (based on severity/nature). UK-based Service Helpdesk open 8am to 6pm Monday to Friday excluding English Bank Holidays for emails and calls where applicable. Online ticketing available 24/7/365. Hosting monitoring provided 24/7/365. Please refer to detailed support SLAs in the GOSS Service Definition document.
User can manage status and priority of support tickets
Yes
Online ticketing support accessibility
None or don’t know
Phone support
Yes
Phone support availability
9 to 5 (UK time), Monday to Friday
Web chat support
No
Onsite support
Yes, at extra cost
Support levels
Support provided within the GOSS Cloud Software Service fee includes:

- Service monitoring and maintenance by a team of dedicated Network Support and Automation Engineers, maintaining and supporting the SaaS infrastructure 24/7/365.
- Application updates automatically applied or as required by new software releases and relevant to the software service/level chosen.
- Support provided to GOSS-trained users via a combination of (i) online 24/7/365 ticketing (ii) office hours email (iii) office hours Help Desk support. See Service Definition document for support levels/response. Incidents are allocated an issue-appropriate priority level and responded to accordingly by the UK-based Support Team.
- To ensure ongoing customer satisfaction, an Account Manager is allocated to each client and will be in regular contact, keeping you informed of client best practice examples and new service features.
- Support upgrades and additional support and consultancy from the GOSS Client Success Team can be provided based on a day rate or service expansion fee if required. GOSS Pricing/Service Definition Documents provide more details.
Support available to third parties
Yes

Onboarding and offboarding

Getting started
A Project Manager and Account Manager are assigned, and will review any client requirements for specific configuration and support. A flexible delivery plan is agreed with the client which covers the deployment of the requested Cloud Service, together with any optional expansions (modules) and any known configuration requirements. An initial standard platform will be delivered and contain exemplar sample content (site configs, example forms etc) complemented by the free GOSS Community content such as forms. The onboarding deployment process commences, configuration begins, and a training consultation takes place to ensure an appropriate training programme is delivered for the range of client trainees. Clients are provided a selection of online training depending upon their specific needs.

User documentation includes: online context sensitive help, a help website and training guides when training is provided.

The GOSS Client Success Team is available to provide a range of cloud support services to support a variety of projects, throughout the contract term.

Each Client’s online MyGOSS Account provides a range of relevant information on client infrastructure configuration, deployment pipeline, and will also include billing and monitoring information.
Service documentation
Yes
Documentation formats
  • HTML
  • PDF
  • Other
Other documentation formats
Videos (after training sessions)
End-of-contract data extraction
As detailed in the online GOSS Client Service Manual, the secure offboarding data extract process will be agreed as part of the Client Exit Plan and agreed within the Client Call-Off Contract. GOSS can provide a data extract in a structured, commonly used and machine readable format. Once complete and after the agreed retention period, data will be destroyed in line with GOSS ISO 27001 information security policies.
End-of-contract process
The GOSS Exit Plan is deployed as per the Call-Off Agreement in line with GOSS ISO 27001 processes. The Leaver Checklist process actions are performed within the termination period and include: data extraction and transfer, financial settlements, GOSS/support systems access disabled, GOSS internal system updates and decommissioning of servers. Whether an exit occurs as a result of contract expiry or termination, GOSS Interactive will ensure a continued service, as defined in the original contract, is maintained throughout the notice period, that relevant data is held, transferred, returned and destroyed securely, that knowledge and documentation transfer takes place as required, and that costs, timescales, governance and legal requirements are clear and transparent.

Using the service

Web browser interface
Yes
Supported browsers
  • Microsoft Edge
  • Firefox
  • Chrome
  • Safari
Application to install
No
Designed for use on mobile devices
Yes
Differences between the mobile and desktop service
The website/intranets/portals managed using this software service are responsively designed so that content pages will automatically resize appropriate to the device accessing the page, be this a desktop, tablet or mobile device, enabling citizens to view sites as required. All platforms are built mobile-first and have the GOSS PWA (Progressive Web App) expansion available as standard.
All platforms are built mobile-first and have the GOSS PWA (Progressive Web app) expansion available as standard.
Service interface
Yes
User support accessibility
WCAG 2.1 AA or EN 301 549
Description of service interface
GOSS Platform solutions are accessed via a suitable browser and used by clients to configure sites and citizen portals with content, forms & processes and integrations which together deliver end to end digital services. Staff and customers then use browser-based device responsive & accessible sites/intranet/portals to access content/digital services/account info as required. Actual site content will vary with the Platform selected.
Accessibility standards
WCAG 2.1 AA or EN 301 549
Accessibility testing
For all products, services and Themes, GOSS checks non-functional requirements (i.e. performance, security and accessibility) at various stages of the software development lifecycle; from simple component performance and security testing to large solution-based performance/penetration testing. The testing of mark-up validity (W3C Compliance) and browser/device compatibility helps to make sure the interface is usable for assistive technology users and beyond. Before building solutions, we can run testing sessions with users of assistive technology, to check the design usability by creating prototypes enabling users to click through the designs to see which areas are working and showing alternative solutions (A/B tests). We ensure GOSS solution-managed websites are WCAG 2.2 AA compliant and verify this using various accessibility validators and testers to ensure compliance with the standard. As there are a huge number of commercially available assistive technologies on the market, it would be impossible to test all, so our approach is to ensure compliance with the international standard, that these assistive technologies will themselves support and comply with. GOSS Cloud Software Services include accessible site Themes/portals tested to WCAG 2.2 AA, and GOSS clients use a range of assistive technologies to gain access to the websites/intranets and portals.
API
Yes
What users can and can't do using the API
Access to elements of the GOSS Platform is possible using the Platform’s API Server. The Server runs multiple Worker-Services, each of which has its own documented API. These services are called using JSON-RPC and have highly configurable security settings which combine internal/external flags, IP restrictions, API Keys and user defined access controls. The core functionality of the "GOSS Content" CMS is available using the iCMAPI Worker. This includes methods for creating and updating all GOSS Content (iCM) library content, website users and database objects. Services such as image manipulation, and the execution of SQL statements can also be performed via the API.
API documentation
Yes
API documentation formats
  • HTML
  • PDF
API sandbox or test environment
Yes
Customisation available
Yes
Description of customisation
Using this service, website/intranet content can be edited such as article pages, media content, links etc. Appropriate users can customise metadata, create reports, apply skins to alter website theme colours, change site themes where available etc. Customisations are performed using the various tools provided with the CMS such as content editor (which includes WYSIWYG editing) and the choice of various website templates that control content display. Administrators can control which users and user groups can access, edit and view different parts of the CMS Platform and website(s), based on granular access permission settings. Please see the service definition for more information.

Scaling

Independence of resources
The infrastructure allows us to seamlessly increase resources for a particular service or expand the resilience and capacity by adding more virtual machines to the environment. Tenants of the platform are fully segregated using logical security controls, dedicated private networks and dedicated resource reservations. Each individual server and service is carefully calibrated to achieve optimum efficiency and performance. Services are scaled to meet client transactional volumetric requirements and anticipated growth, in line with the suggested fair usage policy, as detailed in the Service Definition Document.

Analytics

Service usage metrics
Yes
Metrics types
Monthly uptime availability performance reports. Google Analytics statistics/metrics provided within application. Software includes management reporting function, logs etc. Qualitative and quantitative Client-Service dashboards are configurable.
Reporting types
  • API access
  • Real-time dashboards
  • Regular reports
  • Reports on request

Resellers

Supplier type
Not a reseller

Staff security

Staff security clearance
Conforms to BS7858:2019
Government security clearance
Up to Developed Vetting (DV)

Asset protection

Knowledge of data storage and processing locations
Yes
Data storage and processing locations
United Kingdom
User control over data storage and processing locations
No
Datacentre security standards
Complies with a recognised standard (for example CSA CCM version 3.0)
Penetration testing frequency
At least once a year
Penetration testing approach
Another external penetration testing organisation
Protecting data at rest
  • Physical access control, complying with another standard
  • Encryption of all physical media
Data sanitisation process
Yes
Data sanitisation type
Explicit overwriting of storage before reallocation
Equipment disposal approach
Complying with a recognised standard, for example CSA CCM v.30, CAS (Sanitisation) or ISO/IEC 27001

Data importing and exporting

Data export approach
HTML, XML, CSV
Data export formats
  • CSV
  • Other
Other data export formats
  • HTML
  • XML
Data import formats
  • CSV
  • ODF
  • Other
Other data import formats
  • HTML, XML
  • Word
  • Media files into Media Library

Data-in-transit protection

Data protection between buyer and supplier networks
  • TLS (version 1.2 or above)
  • IPsec or TLS VPN gateway
  • Other
Other protection between networks
We aim to implement the Transport Layer Security protocol (TLS version 1.2 or above) to protect data in transit for all services and service access. We also apply certificate and TLS hardening best practices wherever necessary.

Where HTTPS cannot be used, such as some connections between our service and 3rd party suppliers (or your own systems) we implement IPSec VPN gateways. IPSec VPN gateways are also used for non-http based integrations.

GOSS can work with individual clients to ascertain and meet protection needs, based on their individual security/service requirements. Please note additional GOSS Cloud Support fees may be applicable.
Data protection within supplier network
  • TLS (version 1.2 or above)
  • IPsec or TLS VPN gateway
  • Other
Other protection within supplier network
Data flows and storage from different clients are segregated from one another, flowing across dedicated networks and stored in dedicated locations for each client using security best practices recommended by the cloud provider. All traffic and storage will be kept within the cloud provider’s secure networks and not traverse the internet unencrypted. Any data that is stored outside of the cloud provider, such as offsite backups, are encrypted with industry standard encryption methods such as GPG.

Availability and resilience

Guaranteed availability
99.95% site availability. 24/7/365 hosting support. See GOSS Terms and Conditions for service credit schedule relating to site availability.
Approach to resilience
The GOSS Cloud Services infrastructure is powered by various public cloud providers including Amazon Web Services and Google Cloud Platform, enabling GOSS to deliver a cloud-agnostic, high performance, high security and most of all highly reliable platform for the delivery of client services. Further details on our approach to availability and resilience is available upon request and are detailed in the online client Services Manual provided to all GOSS clients.
Outage reporting
GOSS Incident ticketing system is used.

Identity and authentication

User authentication needed
Yes
User authentication
  • 2-factor authentication
  • Identity federation with existing provider (for example Google Apps)
  • Dedicated link (for example VPN)
  • Username or password
  • Other
Other user authentication
2-factor authentication for site registration and configurable for site access. 3rd party (i.e. Google, social media, etc) via GOSS Expansions. Anonymous citizen use is possible where designed and allowed by you. VPN Expansion is available. See Pricing/Service Definition for more details.
Access restrictions in management interfaces and support channels
Management Interfaces are controlled by a powerful and granular user management system. System Administrator can configure a range of users with access to various parts of the service as required.

Support is provided to GOSS-trained users as listed in the GOSS Support System. Any system config is subject to the GOSS ISO certified Change Control procedure which requires sign-off by system admin as defined in the GOSS Service Manual.
Access restriction testing frequency
At least once a year
Management access authentication
  • 2-factor authentication
  • Dedicated link (for example VPN)
  • Username or password
  • Other
Description of management access authentication
2fa can be configured to be used on any site/portal.

Audit information for users

Access to user activity audit information
Users have access to real-time audit information
How long user audit data is stored for
User-defined
Access to supplier activity audit information
Users have access to real-time audit information
How long supplier audit data is stored for
At least 12 months
How long system logs are stored for
User-defined

Standards and certifications

ISO/IEC 27001 certification
Yes
Who accredited the ISO/IEC 27001
Alcumus ISOQAR (for UKAS)
ISO/IEC 27001 accreditation date
Initially 27/7/16 and re-certification on 21/2/22 valid until 2/8/25.
What the ISO/IEC 27001 doesn’t cover
Nothing, please note that 3rd party hosting service provision is covered by the 3rd party's own ISO 27001 certification.
ISO 28000:2007 certification
No
CSA STAR certification
No
PCI certification
No
Cyber essentials
Yes
Cyber essentials plus
Yes
Other security certifications
No

Security governance

Named board-level person responsible for service security
Yes
Security governance certified
Yes
Security governance standards
ISO/IEC 27001
Information security policies and processes
GOSS are certified in ISO 27001 for Information Security Management and ISO 9001 for Quality Management. All GOSS staff are inducted and regularly trained/assessed in all relevant ISO policies and processes as defined in the GOSS Quality & Information Security Manual. GOSS employs an ISO Business Manager who (reporting into the CEO) is responsible for ensuring the ongoing training, deployment, and enhancement of the company ISO policies and processes, and to ensure that all staff comply; internal and external audits take place regularly to ensure ongoing compliance. The secured GOSS staff intranet includes links to the GOSS Quality and Information Security Manual, information asset list, statement of applicability and other information. There is also secured access to additional information and processes such as the Disaster Recovery Plan/Business Continuity Plan. The Information Security Manual (ISMS) details the company Security Policy, various staff/management/team responsibilities, risk management, asset management, HR security, physical/environmental security, access control, operational control, Business Continuity Management. The Senior Management team are informed of any new ISO information/issues which are then shared as appropriate across the various teams - however ALL staff have a responsibility to ensure their actions are compliant with both ISO policies and procedures.

Operational security

Configuration and change management standard
Supplier-defined controls
Configuration and change management approach
Changes assessed in line with ISO 9001:2015 Change Control Process, including security issues/risks/impact. Covers major releases, updates & fixes as required. All components logged and managed via Subversion/GitLab to enable a full roll-back to previous versions. Subversion records changes made including user-ID, date and change reason. Code Changes audit trail includes the ability to compare versions across the entire delivery platform including templates, style sheets, JavaScript and application code. Standard platform/infrastructure staged automated deployment process across various environments with customer specific changes separately scheduled. Update fixes may be supplied and deployed as required to address any urgent security issues.
Vulnerability management type
Supplier-defined controls
Vulnerability management approach
ISO 27001:2013 process: regularly monitor/scan servers, computers and network for vulnerabilities. Should any be found it is policy to assess for severity, impact and urgency, and mitigate the issues as required. All are managed and maintained within a risk log. Constant monitoring across all major security bulletins ensures that our Development/Network Engineers are immediately notified should problems arise. Actively review OWASP news feeds to learn, adapt to, implement latest security standards in all GOSS products and services. Network Engineers monitor security bulletins from relevant vendors and organisations such as CERT UK, CISA (US CERT), Cisco, Red Hat, Microsoft and VMware.
Protective monitoring type
Supplier-defined controls
Protective monitoring approach
GOSS ISO 27001:2013 process following industry best practice: Network Engineers monitor security bulletins from relevant vendors and organisations such as CERT UK, CISA (US CERT), Cisco, Red Hat, Microsoft and VMware and take positive action where required in line with the GOSS ISO Security Manual. A centralised site availability monitoring system is used to automatically alert engineers in and out of hours, depending on the impact and the severity of the event. An event will automatically get escalated if an on call engineer does not investigate within a certain period of time as per our Incident Management Policy and SLA.
Incident management type
Supplier-defined controls
Incident management approach
The GOSS ISO27001 Security Manual details the Incident Management Policy for the management/reporting of security incidents. The objective is to minimise the damage from security incidents and to monitor and learn from such issues. The process for incident management covers software, hosting or client support related issues including documented call-out procedure and escalation procedure. Support process defines incident priorities and response/resolution timescales. Support service varies with Software Service Level chosen: client incident reporting via 24/7/365 online ticketing system, email or phone during stated helpdesk hours. Incident reports and updates are provided via the GOSS online ticketing and reporting system.

Secure development

Approach to secure software development best practice
Independent review of processes (for example CESG CPA Build Standard, ISO/IEC 27034, ISO/IEC 27001 or CSA CCM v3.0)

Public sector networks

Connection to public sector networks
No

Social Value

Social Value

Social Value

  • Fighting climate change
  • Covid-19 recovery
  • Tackling economic inequality
  • Equal opportunity
  • Wellbeing

Fighting climate change

Fighting climate change: Environmental sustainability is an issue that impacts us all, and as a business we are committed to doing all we can to support this cause.

Positive environmental initiatives: Policies and procedures are reviewed annually to assess impact and what, if any, additional measures can be taken to further reduce or prevent our environmental impact. We are in the process of finalising our Carbon Reduction Plan to meet, and if possible exceed, Government Guidelines of Carbon neutral by 2050. Reducing our carbon footprint, our office is powered by 100% renewable electricity. We have electric cars in the GOSS carpool to help reduce carbon emissions. We prioritise using video conferencing facilities, such as Teams etc. wherever possible to mitigate carbon costly travel. Our training is now delivered remotely for the same reason and has been widely praised by new and existing clients. Our hosting partners, AWS and Google Cloud, are committed to delivering carbon neutral hosting for environmental sustainability.

Decreasing congestion: We ensure flexible hours and working practices are implemented enabling appropriate work/life balance for staff to help reduce carbon emissions and decrease congestion, as does the GOSS staff Cycle to Work scheme.

Minimising waste: GOSS has full recycling facilities within our office, and we securely recycle hardware internally where and when appropriate, to reduce unnecessary purchases.

Using environmentally friendly goods: GOSS uses only FSC approved paper and ensures that new equipment delivers efficient energy use and our practice ensures all workstations, lights, fans and other electrical equipment are turned off at the end of the business day. Servers are powered off when not in use to reduce energy wastage. GOSS Management monitor energy usage on a quarterly basis, identifying areas where savings can be made.

Please refer to https://gossinteractive.com/social-value for the latest information on GOSS Social Value.

Covid-19 recovery

Throughout the pandemic, our clients used the GOSS no-code and low-code Platform to deliver crucial support to their local communities and staff alike, with online services for offering and requesting vital support during lockdowns. The GOSS Platform has been used by a number of Local Authority clients to promote local businesses to their communities, to help encourage residents to ‘shop local’ thus helping support local businesses and to encourage community cohesion. Again throughout the pandemic lockdowns, the GOSS Bookings solution was used very efficiently to easily manage self-service recycling centre bookings for thousands of citizens across the UK. It is also used to manage bookings for a wide range of community events designed to bring people safely together – these have included training, learning and social events.

The low-code and no-code code nature of the GOSS Platform has meant that many clients can easily configure new digital services themselves, with many Local Authority clients still offering online support services to those citizens who are still vulnerable and shielding. The GOSS Platform tools provide CRM-lite capabilities which can be easily configured and customised by clients, to deliver specific case management and online self-service for a plethora of use cases thus reducing inbound calls to the call centre staff. This reduction means the client staff are able to focus on delivering services to those customers who are most in need and less able to help themselves such as the digitally disadvantaged and vulnerable.

The GOSS Head Office remains open to support full hybrid working, helping to support the local business community as well as supporting team cohesion.

Please refer to https://gossinteractive.com/social-value for the latest information on GOSS Social Value.

Tackling economic inequality

• Apprenticeships and Student Placements: Based in the vibrant university city of Plymouth, we look to take on local graduates and value the opportunity to work with apprentices and students to provide practical work experience help build their confidence and skills. GOSS regularly hosts students within our wider business. We understand that by supporting these students, we are helping to increase the skills of our local community and also generating possible future employees for our growing business. We recently ran a marketing placement under the University of Plymouth Micro Internship Programme. We have a number of students on placement at GOSS across both technical and commercial teams.
• Supporting The UK Digital Skills Taskforce in acquiring skills for the future: GOSS supports the UK Digital Skills Taskforce having previously coordinated and hosted the South-West regional meeting, whereby local businesses and authorities work together to highlight practical solutions to enable UK business to meet the persistent skills gaps by identifying, developing and using home-grown talent.
• Modern and easy to use online capabilities: The very core of what we do is to provide the latest in online digital capability as such the GOSS Platform is continually enhanced to facilitate improved digital transformation for our clients. Our solutions help reduce operational costs whilst delivering an excellent modern online user experience. Accessible forms open up online service requests to all digital citizens. Use of the full GOSS Platform provides integrated self-service and assisted service capabilities, ensuring all citizens (digital or not) can be served efficiently, enabling your staff to focus on citizens who need focussed support. The GOSS Service Directory expansion, allows local businesses to promote their services: see https://www.hillingdon.gov.uk/businessdirectory which is supporting nearly 200 local businesses.
Please refer to https://gossinteractive.com/social-value for the latest information on GOSS Social Value.

Equal opportunity

Accessible customer sites: A key focus for GOSS is, and has been virtually since our inception, ensuring we provide accessible solutions, to enable our client’s customers to self-serve themselves digitally first wherever possible, allowing customer teams more time to support the digitally excluded or disadvantaged.
Local Skills: We believe in providing opportunities for local people to learn digital skills and to gain work experience to help them start their careers in the digital industries. We aim to help build a thriving digital industry in the South West so that together with other local companies, we can work to ensure we retain these skills within the region, thus driving up the local economy.
Supporting The UK Digital Skills Taskforce in acquiring skills for the future: GOSS supports the UK Digital Skills Taskforce and have previously coordinated and hosted the South-West regional meeting, whereby local businesses and authorities work together to highlight practical solutions to enable UK business to meet the persistent skills gaps by identifying, developing and using home-grown talent.
Apprenticeships and Student Placements: As well as taking on local graduates, GOSS also value the opportunity to work with apprentices and students to provide practical work experience and to help build their confidence and skills within the workplace. GOSS regularly hosts students within our administrative and marketing departments and has also hosted students within our applications development team. GOSS understand that by supporting these students, we are helping to increase the skills of our local community, generating possible future employees for our growing business. We currently have a number of students on placement at GOSS across both technical and commercial teams.
Please refer to https://gossinteractive.com/social-value for the latest information on GOSS Social Value.

Wellbeing

Charitable Causes: The GOSS 'Great' Team is an internal team comprised of staff across all departments, which manages social and charitable activities for all GOSS staff (and their families). Examples of activities include stock donations for local charity shops, food collections to support the local food bank and other fundraising events. The benefits not only include the direct benefits realised by the users of the charities; they also raise awareness within the GOSS staff community of the needs of their local community and potential opportunities for volunteering.

GOSS employees can take advantage of our Cycle to Work scheme. Shower and changing facilities are available on site at the office to support our employees in making these choices.

Supporting employees during COVID-19: GOSS provided loans of a limited number of company laptops and chargers for as long as required during the pandemic to help employees who were struggling with hardware resource at home through lockdown requirement for parents to home-school. The laptops were supplied 'ready to use' with a clean installation of Windows 10 configured.

Flexible Working: GOSS supports flexible working, with many staff choosing to remain working from home since the Pandemic. The office is open for staff who prefer office working, with regular staff engagement events (meetings and socials) to help support effective team working and staff well-being.

Please refer to https://gossinteractive.com/social-value for the latest information on GOSS Social Value.

Pricing

Price
£2,480 to £4,663 a licence a month
Discount for educational organisations
No
Free trial available
No

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at enquiries@gossinteractive.com. Tell them what format you need. It will help if you say what assistive technology you use.