Proventeq Limited
Document Ingestion and processing services
Proventeq's Intelligent Document Integration and Azure Logic Apps/Power Automate platforms to modernise the Document Ingestion and processing services to modernise on-premise document batch loader processes. This solution can process documents arriving from multiple touchpoints - SFTP/Email/Fax/Provider Gateway/Cloud Storage and process the documents to speed case platforms/Salesforce/SharePoint/Cloud Content Services Platforms
Features
- Configurable, rules based classification of scanned documents
- Integration with SharePoint Syntex for AI based content extraction
- Automatically extract Metadata and Taxonomy using AI and Machine learning
- Real time filing for business critical documents
- Apply security permissions as part of document filing
- Flexibility to meet bespoke requirements
- All inclusive service - no requirement to purchase additional tools
- Modernise on-premise document ingestion in cloud platforms
- Improve the speed of content centric case flow using SharePoint/Salesforce/Dynamics/etc
- Reduce bespoke solutions for document ingestions with cloud technology
Benefits
- Intelligent document classification and ingestion for faster content access
- Full-text search enablement for sacnned images
- Prompt support and expert consultancy for best practices
- Improve the speed of case processes by digitising content faster
- Cloud enablement of document ingestion instead of on-premise batch loaders
- Key enabler for content centric case management solutions
- Retrieval of documents from multiple channels (Fax/SFTP/Email/etc) EDRMS/SharePoint/etc
- Improve the line of business integrations with Document Platforms/SharePoint
- Modernise legacy case management solutions with M365/Salesforce/Dynamics/others
- E2E visibility of the document ingestions processes with detailed reporting
Pricing
£605 to £1,375 a unit a day
- Education pricing available
Service documents
Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format,
email the supplier at Bids@proventeq.com.
Tell them what format you need. It will help if you say what assistive technology you use.
Framework
G-Cloud 14
Service ID
4 6 7 8 5 9 9 5 9 3 3 5 3 8 8
Contact
Proventeq Limited
Sarah Churchard
Telephone: 0118 907 9296
Email: Bids@proventeq.com
Planning
- Planning service
- Yes
- How the planning service works
-
Identify AP automation or other OCR/structured document integration between Business applications and content platforms, so that key information can be extracted from OCR data and tagged against relevant taxonomy model configured within the cloud-based content platforms to enable simplified integration between Business applications and Cloud-based content platforms to improve digital workplace collaboration and search.
Modernise on-premise based document batch loader tools with modern cloud based ingestion techniques using Azure Logic Apps/Functions/Power Platforms or Proventeq's own tooling like Content Integrator or ClassiFile. This enables organisations to rapidly ingest documents retrieved from various channels where third party document processing companies uploads customer documents in zip files format, large PDF with multiple customer documents etc. - Planning service works with specific services
- Yes
- Hosting or software services the planning service works with
-
- Microsoft Azure
- Oracle Cloud
- Amazon
- Box
- Google Cloud Services
Training
- Training service provided
- No
Setup and migration
- Setup or migration service available
- Yes
- How the setup or migration service works
- The service enables intelligent classification and filing of existing unclassified content or newly scanned/added content to cloud based content platforms.
- Setup or migration service is for specific cloud services
- Yes
- List of supported services
-
- Microsoft
- Oracle
- Amazon
- Box
Quality assurance and performance testing
- Quality assurance and performance testing service
- No
Security testing
- Security services
- No
Ongoing support
- Ongoing support service
- Yes
- Types of service supported
-
- Hosting or software provided by your organisation
- Hosting or software provided by a third-party organisation
- How the support service works
- Support available for Proventeq Document Classification and Filing
Service scope
- Service constraints
- None.
User support
- Email or online ticketing support
- Email or online ticketing
- Support response times
-
Support response times
Standard support is available 9 AM to 5:30 PM on week days.
Severity 1 - Response time within 4 working hours.
Severity 2 - Response time within 8 working hours.
Severity 3 - Response time within 16 working hours.
Severity 4 - Response time within 24 working hours. - User can manage status and priority of support tickets
- Yes
- Online ticketing support accessibility
- None or don’t know
- Phone support
- Yes
- Phone support availability
- 9 to 5 (UK time), Monday to Friday
- Web chat support
- No
- Support levels
-
Support response times
Standard support is available 9 AM to 5:30 PM on week days.
Severity 1 - Response time within 4 working hours.
Severity 2 - Response time within 8 working hours.
Severity 3 - Response time within 16 working hours.
Severity 4 - Response time within 24 working hours.
Resellers
- Supplier type
- Not a reseller
Staff security
- Staff security clearance
- Other security clearance
- Government security clearance
- Up to Developed Vetting (DV)
Standards and certifications
- ISO/IEC 27001 certification
- Yes
- Who accredited the ISO/IEC 27001
- DNV Business Assurance
- ISO/IEC 27001 accreditation date
- 26/03/2022
- What the ISO/IEC 27001 doesn’t cover
- N/a
- ISO 28000:2007 certification
- No
- CSA STAR certification
- No
- PCI certification
- No
- Cyber essentials
- Yes
- Cyber essentials plus
- No
- Other security certifications
- No
Social Value
- Social Value
-
Social Value
- Fighting climate change
- Covid-19 recovery
- Tackling economic inequality
- Equal opportunity
- Wellbeing
Fighting climate change
As a company, we are using a hybrid work approach where we minimize our office overheads for heating and lighting etc., which also means travel to the office is limited, where applicable. We are limiting our onsite customer visits where possible and deploying best-in-class Digital Workplace productivity tools to deliver our work. This approach enables us to reduce our carbon footprint from excessive commuting to work and customer sites.Covid-19 recovery
As we have progressed through the Covid-19 pandemic, we have followed all Government guidelines. We have deployed new ways of working, continuing a remote working model, so that we can deliver customer projects whilst working remotely. We have provided support and guidance to our employees, including allowing sufficient time to recover from Covid to help support their physical and mental well-being. We have also deployed the best digital workplace tooling to enable remote working and sustainable travel solutions.Tackling economic inequality
As a growing SME, we are creating new job opportunities, at various skill set levels. With our Hybrid working model, we are opening up access to talent across greater areas of the country as we are now not so dependent on close-to-office location. We regularly undertake a skills gap analysis to see what resources we require. We are ISO27001 UK certified to ensure IT Security is managed effectively. Our products for customers provide greater efficiency in the use of data within larger government services and private organizations.Equal opportunity
We are an equal opportunities company. We recruit for knowledge and skills and allow flexibility due to our Hybrid working model. This enables us to have a diversified workforce. We demonstrate respect for each other and ensure fairness of approach in our recruitment and selection processes and all interactions with employees and clients. We have a constant learning culture to enable individuals to enhance their personal skill sets.Wellbeing
We encourage employees to take regular breaks for their wellbeing. We have introduced measures to enhance employee mental health such as organizing virtual coffee break sessions, undertaking regular pulse surveys and Senior Management having regular ‘check-in’ sessions with employees. We have adopted various digital tools to measure and support employee wellbeing. Our products/systems provide efficiencies that enable customers to provide greater support to their employees/users, (e.g. through ensuring more efficient and informed public services).
Pricing
- Price
- £605 to £1,375 a unit a day
- Discount for educational organisations
- Yes
Service documents
Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format,
email the supplier at Bids@proventeq.com.
Tell them what format you need. It will help if you say what assistive technology you use.