Creative Networks
Microsoft Sentinel
Microsoft Sentinel is a cloud-based SIEM service aiding in threat detection, investigation, and response across enterprise infrastructures. It aggregates and analyses security data from diverse sources, utilises advanced analytics and machine learning, and offers customisable dashboards and automation to enhance security operations and incident response efficiency.
Features
- Detect threats across diverse environments.
- Scalable cloud-native architecture.
- Integrates with Microsoft & third-party solutions.
- Advanced analytics for threat identification.
- Personalised dashboards for security monitoring.
- Tools for detailed incident investigation.
- Automated response for swift mitigation.
- Ensures compliance with industry regulations.
- Proactive threat identification with hunting queries.
- Continuous updates to combat evolving threats.
Benefits
- Enhances accuracy, lowering security risks.
- Speeds up incident response, minimising damage.
- Streamlines operations, boosting productivity.
- Simplifies compliance, ensures regulatory adherence.
- Proactively hunts threats, prevents breaches.
- Offers insights for informed decisions.
- Strengthens security, defends against cyber threats.
- Fosters team collaboration, improves communication.
- Automates tasks, reduces workload.
- Boosts confidence, ensures peace of mind.
Pricing
£2.85 to £75.00 a device a month
- Education pricing available
Service documents
Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format,
email the supplier at aj@creative-n.com.
Tell them what format you need. It will help if you say what assistive technology you use.
Framework
G-Cloud 14
Service ID
4 6 8 0 8 6 2 7 6 5 1 5 8 0 6
Contact
Creative Networks
Azeem Javed
Telephone: 03303337337
Email: aj@creative-n.com
Planning
- Planning service
- Yes
- How the planning service works
- Creative Networks provide planning services for cloud hosting and software implementation. This includes thorough business analysis, solution design tailored to your needs, and robust security architecture to safeguard your data and operations.
- Planning service works with specific services
- No
Training
- Training service provided
- Yes
- How the training service works
- We deliver comprehensive training, tailored to the needs of users. We provide clear guidance on set up and configuration as well as best practice. Through practical demonstrations and hands-on exercises, users gain confidence in using the software effectively. We also offer instruction on troubleshooting common issues and addressing security concerns. Our goal is to empower users with the knowledge and skills they need to maximise the benefits of software and ensure a smooth and secure authentication experience.
- Training is tied to specific services
- No
Setup and migration
- Setup or migration service available
- Yes
- How the setup or migration service works
- As an IT Managed Service Provider (MSP), we assist buyers in migrating to the cloud or between cloud services. Our process begins with evaluating the current IT infrastructure, including authentication systems and security measures. We then develop a comprehensive migration plan tailored to the buyer's needs, considering factors like data sensitivity and compliance. Next, we seamlessly deploy in the cloud, ensuring integration and minimal disruption. Data migration is handled with care to maintain integrity and security. Thorough testing verifies functionality, followed by user training sessions. During the transition, we offer ongoing support for a smooth experience. Continual monitoring and optimisation enhance performance and security. Overall, our expertise ensures a successful transition to the cloud.
- Setup or migration service is for specific cloud services
- No
Quality assurance and performance testing
- Quality assurance and performance testing service
- Yes
- How the quality assurance and performance testing works
- We assist buyers in conducting quality assurance and performance testing to ensure optimal functionality and reliability. Our approach begins with thorough planning, identifying key performance metrics and testing criteria. We then execute rigorous testing procedures, simulating real-world scenarios to assess performance under various conditions. This includes testing authentication speeds, system response times, and scalability. Through meticulous analysis of test results, we identify any potential issues or areas for improvement, providing actionable insights to enhance performance and reliability. Our goal is to ensure we meet the highest standards of quality and performance, providing buyers with a robust and dependable authentication solution.
Security testing
- Security services
- Yes
- Security services type
-
- Security strategy
- Security risk management
- Security design
- Cyber security consultancy
- Security incident management
- Security audit services
Ongoing support
- Ongoing support service
- Yes
- Types of service supported
-
- Buyer hosting or software
- Hosting or software provided by your organisation
- Hosting or software provided by a third-party organisation
- How the support service works
- We provide comprehensive support for cloud hosting and software services. Our support encompasses all aspects of deploying, managing, and optimising software within cloud environments. Firstly, we assist in the initial setup and configuration of your software, ensuring seamless integration with existing systems and applications. Throughout the deployment process, our team offers guidance and expertise to address any challenges and ensure a smooth transition to the cloud. Once your software is operational, we provide ongoing support and maintenance to optimise its performance and reliability. This includes monitoring system health, troubleshooting issues, and implementing necessary updates and patches. Additionally, we offer proactive guidance on best practices for using your software effectively, as well as training for administrators and end-users to maximise its benefits. In the event of any issues or concerns, our support team is readily available to provide assistance and resolve issues promptly. We understand the critical role that your software plays in securing access to cloud resources, and we are committed to delivering the highest level of support to ensure the success of our clients' cloud hosting and software services.
Service scope
- Service constraints
- There are no constraints to this service.
User support
- Email or online ticketing support
- Email or online ticketing
- Support response times
- Support response times - 08:30 - 18:00 Weekdays, excluding Bank Holidays. Out of hours support available where necessary. 30 minutes to 8 hour response dependent on priority call, P1 - 30 mins, P2 - 1 hour, P3 - 4 hours, and P4 - 8 hours.
- User can manage status and priority of support tickets
- Yes
- Online ticketing support accessibility
- WCAG 2.1 A
- Phone support
- Yes
- Phone support availability
- 9 to 5 (UK time), Monday to Friday
- Web chat support
- Web chat
- Web chat support availability
- 9 to 5 (UK time), Monday to Friday
- Web chat support accessibility standard
- WCAG 2.1 A
- Web chat accessibility testing
- We have not conducted any testing of web chat accessibility with users employing assistive technology.
- Support levels
- End-user training can be provided at an ad hoc cost. We provide a UK based Service Desk for support. Out of hours support is available. Our helpdesk is made up of 1st, 2nd and 3rd Line technical expertise. A Technical Account Manager will be assigned as standard as a part of our standard and premium IT Support, see our pricing schedule and SFIA Rate Card for details.
Resellers
- Supplier type
- Reseller providing extra features and support
- Organisation whose services are being resold
- Microsoft
Staff security
- Staff security clearance
- Conforms to BS7858:2019
- Government security clearance
- Up to Baseline Personnel Security Standard (BPSS)
Standards and certifications
- ISO/IEC 27001 certification
- Yes
- Who accredited the ISO/IEC 27001
- UKAS
- ISO/IEC 27001 accreditation date
- 24/10/2022
- What the ISO/IEC 27001 doesn’t cover
- Areas not covered by ISO/IEC 27001 certification include specific business processes unrelated to information security, certain third-party services or suppliers, or compliance with other industry-specific regulations.
- ISO 28000:2007 certification
- No
- CSA STAR certification
- No
- PCI certification
- No
- Cyber essentials
- Yes
- Cyber essentials plus
- Yes
- Other security certifications
- No
Social Value
- Social Value
-
Social Value
- Fighting climate change
- Covid-19 recovery
- Equal opportunity
- Wellbeing
Fighting climate change
By providing a robust security solution that helps organisations prevent and mitigate cyber attacks, Microsoft Sentinel indirectly supports efforts to fight climate change. Cyber attacks can disrupt critical infrastructure and services, leading to increased energy consumption and carbon emissions. By safeguarding against such attacks, Sentinel helps maintain the stability and efficiency of systems and processes, indirectly contributing to environmental sustainability efforts.Covid-19 recovery
In the context of Covid-19 recovery, Microsoft Sentinel plays a crucial role in ensuring the security and resilience of remote work environments. As many organisations transitioned to remote work during the pandemic, there was a significant increase in cyber threats targeting remote access and collaboration tools. By providing threat detection, incident response, and compliance management capabilities, Sentinel helps organisations secure their remote work infrastructure, enabling them to continue operations safely and effectively during the recovery period.Equal opportunity
Microsoft Sentinel contributes to equal opportunity by helping organisations of all sizes and industries enhance their cybersecurity posture. By providing a cloud-native, scalable security solution with built-in automation and analytics capabilities, Sentinel levels the playing field for organisations that may not have the resources or expertise to implement and manage complex security systems. This democratisation of cybersecurity tools ensures that even smaller or less-resourced organisations have access to advanced threat detection and response capabilities, helping to mitigate the risk of cyber attacks and promote equal opportunity in the digital landscape.Wellbeing
While not directly related to physical or mental health, Microsoft Sentinel indirectly supports wellbeing by protecting the digital infrastructure upon which many aspects of modern life depend. By detecting and mitigating cyber threats, Sentinel helps safeguard critical services and data, promoting a sense of security and stability for individuals and organisations. In a digital world where cyber attacks can have far-reaching consequences, the wellbeing of individuals and communities is closely tied to the security of their digital environments.
Pricing
- Price
- £2.85 to £75.00 a device a month
- Discount for educational organisations
- Yes
Service documents
Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format,
email the supplier at aj@creative-n.com.
Tell them what format you need. It will help if you say what assistive technology you use.