PRACTICUS LIMITED
Cloud Change Management
Practicus provides the Change Management needed when implementing cloud-based solutions, tailoring our frameworks to your unique environment. Our approach focuses on understanding the full landscape before engaging, coaching and training stakeholders effectively. We develop and implement practical change plans providing you with an effective and sustainable change journey.
Features
- Analysing the current state, key drivers and business readiness
- Mapping of cloud/digital journey towards the 'to be' desired state
- Workshops to engage stakeholders and employees in change initiatives
- Creation of tailored and consistent change communications plans
- Training to ensure end-user knowledge of new systems
- Creation and implementation of change initiatives and process mapping
- Governance tailored to specific requirements
- Analysing new systems to identify areas for improvement
- Benefits management: monitoring and tracking for benefits realisation capture
- Embedding cultural change through knowledge transfer processes and initiatives
Benefits
- Cultural change requirements more clearly understood
- Reduction in resistance to change
- Training needs identified and mitigated against
- Improved collaboration and uplift of internal capabilities
- Embedded cultural change with capability to develop continuous improvement
- Knowledge transfer initiatives embedded for future changes
- Reduced organisational risk from change
- Improved employee and stakeholder engagement to change
- Bespoke and tailored best practice change initiatives implemented
- End user capability and internal training established
Pricing
£600 to £1,950 a person a day
Service documents
Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format,
email the supplier at tenders@practicus.com.
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Framework
G-Cloud 14
Service ID
4 6 9 8 8 6 9 7 0 9 7 5 4 2 2
Contact
PRACTICUS LIMITED
Darren Tolhurst
Telephone: 01491577122
Email: tenders@practicus.com
Planning
- Planning service
- Yes
- How the planning service works
- Practicus completes a Cloud/Digital Needs Analysis to understand the current state and why and what buyers require from cloud hosting or cloud software. This analysis will include options and cost/benefit analysis of the services and tools available. Practicus is vendor agnostic, and can therefore independently assess the most valuable options for buyers before developing a plan or roadmap to achieve implementation success.
- Planning service works with specific services
- No
Training
- Training service provided
- Yes
- How the training service works
- As part of our Change Management service, we can upskill internal staff in the change management capabilities required for cloud software and hosting services.
- Training is tied to specific services
- No
Setup and migration
- Setup or migration service available
- Yes
- How the setup or migration service works
- As an independent provider of Cloud support, Practicus can support the migration of data and information to or between Cloud services. Practicus will be accountable for the full migration, including service procurement, supplier selection and documented operational processes to facilitate operational service transition. Practicus is vendor agnostic, and can therefore independently assess the most valuable options for buyers before developing a migration and transition plan or roadmap to achieve successful delivery.
- Setup or migration service is for specific cloud services
- No
Quality assurance and performance testing
- Quality assurance and performance testing service
- Yes
- How the quality assurance and performance testing works
- Practicus is committed to achieving the highest quality levels for our customers. We often manage third party vendors on our clients' behalf and introduce new governance structures to hold partners to account, thereby increasing the value, quality and performance of the services they provide. Our specialist capability in performance testing also ensures the highest level of quality from software and other tools.
Security testing
- Security services
- Yes
- Security services type
- Cyber security consultancy
Ongoing support
- Ongoing support service
- No
Service scope
- Service constraints
- None
User support
- Email or online ticketing support
- Email or online ticketing
- Support response times
- Response times are variable depending on the nature of the question and time of sending. Our core office hours are 8:30am to 5:30pm, Monday to Friday but our consultants are able to respond to queries outside of normal hours.
- User can manage status and priority of support tickets
- No
- Phone support
- Yes
- Phone support availability
- 9 to 5 (UK time), Monday to Friday
- Web chat support
- No
- Support levels
- Not applicable
Resellers
- Supplier type
- Not a reseller
Staff security
- Staff security clearance
- Conforms to BS7858:2019
- Government security clearance
- Up to Developed Vetting (DV)
Standards and certifications
- ISO/IEC 27001 certification
- No
- ISO 28000:2007 certification
- No
- CSA STAR certification
- No
- PCI certification
- No
- Cyber essentials
- Yes
- Cyber essentials plus
- Yes
- Other security certifications
- No
Social Value
- Social Value
-
Social Value
- Fighting climate change
- Covid-19 recovery
- Tackling economic inequality
- Equal opportunity
- Wellbeing
Fighting climate change
Practicus is committed to achieving net zero emissions by 2035 and maintain our Carbon Reduction Plan annually. Customer Project sizes and locations can vary and we are committed to embedding environmental best practices in each. All activities can be tailored to Customers while remaining relevant to the service delivery and addressing core environmental practices.
Throughout our contracts, we monitor the effectiveness of the additional environmental benefits we deliver. Examples of these include:
• Ensuring supply chains are efficient as possible.
• Collaborating with Customers to improve efficiency and reduce wastage.
• Work with Customers to identify actionable methods to improve environmental protection.
• Raise awareness of environmental best practices and implement these through the delivery of contracts.
Our team will work collaboratively with Customers to influence and support environmental protection and improvement by working with the Customer to raise awareness and lead on managing any delivery models and procurement roadmaps. Providing more streamlined processes to enhance awareness of how to protect the environment and bring about a greater reduction in impact to the environment.Covid-19 recovery
The impact of Covid-19 has significantly affected organisations and communities in the way they operate. At Practicus, it is in our core values to support people and the communities in which we and our customers work. Therefore, throughout the delivery of contracts, we will work to provide opportunities to support the improvement of working practices to help rebuild in the aftermath of the impact of Covid-19. We will:
• Provide access to online personal development training and information to develop in-work skills in communication, assertiveness, confidence, conflict management, active listening and time management to support the physical and mental health of people affected by Covid-19 in the workplace, thus helping to reduce pressures on health and care services.
• Working collaboratively with Customers to identify skills shortages within the team and offer access and information to further training and support for those seeking re-training or returning to work after the impact of Covid-19.
• Continuing to provide coaching & mentoring opportunities by the Practicus team to Customers’ colleagues seeking career progression.
• Offer advice on how to support a Customer’s workforce through the delivery of a contract to implement effective social distancing, remote working and sustainable travel solutions where practicable for the delivery of the services.Tackling economic inequality
Practicus is committed to ensuring its workforce and partners provide an environment that embodies equality in employment, skills and pay. To monitor and action this we will:
• Conduct regular salary benchmarking against the market to ensure any substantive workforce deployed during a contract receive accurate pay in accordance with their role.
• Monitor diversity and staff retention and provide regular 1-2-1s for all staff and ensure access to training.
• Look to support a diverse supply chain to include a variety of sized businesses and entrepreneurs.
• Support flexible scalability of service delivery to expand and contract where necessary to ensure future-proofed and efficient delivery.
• Manage the Supply Chain collaboratively and in a fair and equitable manner ensuring adherence to our Code of Conduct and raise awareness of best practice.
• Ensure a varied and robust Supply Chain to provide continuous service delivery thereby supporting resilience and consistency of supply.
• Look to include innovative or disruptive technologies that promote value for money throughout the contract delivery and improve service quality.Equal opportunity
Supporting people into work and to further their careers is one of our key business objectives. Training and development needs are reviewed bi-annually and we routinely organise workshops and offer wellbeing support to staff and Customers to assist in-work progression by:
• Providing access to online personal development training and information to develop in-work skills in communication, assertiveness, confidence, conflict management, active listening and time management.
• Working collaboratively with Customers to identify skills shortages within the team and offer access and information to further training and support.
• Continuing to provide coaching & mentoring opportunities by the Practicus team to Customers’ colleagues seeking career progression.
We will use our Diversity Equality & Inclusion (DEI) team to review the systems, processes, behaviours and active measures that are needed to ensure a fully inclusive workplace. This includes monitoring the representation of Disabled people within the workforce.
In addition, as part of our commitment for supporting disadvantaged and minority groups, we have made a number of changes within our business in order to become a Disability Confident Employer Level 2 (registration DCS026703).Wellbeing
Practicus has teamed up with the Mental Health Foundation and The Resilience Factor to deliver a support programme for health and wellbeing within the workforce and to promote integrated communities. We will:
• Put in place a programme providing confidential and personalised coaching from The Resilience Factor to offer internal events and workshops around issues such as Mental Health and physical wellbeing in the workplace. Within Practicus, this programme has resulted in reducing our average sickness levels by 39% during 2020.
• Provide information about our online access to articles and guidance from the Mental Health Foundation offering resilience training, meditation short courses, and physical wellbeing such as sleep and exercise. This will be available not just to the Practicus workforce, but to the wider staff, suppliers, customers, and the community.
• Monitor absence trends, job satisfaction and resilience.
Pricing
- Price
- £600 to £1,950 a person a day
- Discount for educational organisations
- No
Service documents
Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format,
email the supplier at tenders@practicus.com.
Tell them what format you need. It will help if you say what assistive technology you use.