CROWDFUNDER LTD

Crowdfunder Connect

Crowdfunder Connect is a grants management, match funding and crowdfunding SaaS platform. Enables collaborative funding by combining public funds with crowd and corporate contributions, multiplying impact for supported organisations.

Streamlines application processing, automates fund distribution, reduces administrative burden. Supports community organisations at scale with transparent decisions and comprehensive impact reporting.

Features

• Grant management platform with automated application processing and distribution
• Fund management system with multi-fund allocation and e-wallet capability
• Impact reporting dashboard with real-time analytics and data visualisation
• Automated fund distribution with configurable eligibility rules and workflow
• Crowdfunding platform with match funding and live fundraising campaigns
• Application management including eligibility checking and verification workflows
• Community engagement tools for transparent funding decisions
• Online fundraising with secure payment processing and donor management
• Programme management dashboard with remote access and role-based permissions

Benefits

• Amplify public funding impact by attracting crowd and corporate contributions
• Reduce administrative workload through automated eligibility checking and fund distribution
• Enable communities to support organisations creating transparent funding decisions
• Help funded organisations develop fundraising skills and build supporter networks
• Make faster funding decisions with real-time application and performance dashboards
• Reach new grassroots organisations through accessible digital application processes
• Demonstrate funding impact with geographic mapping and demographic engagement data
• Process payments securely without manual reconciliation or bank transfer administration
• Access complete fund management and reporting from any device remotely

• Free trial available

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at graeme@crowdfunder.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 15

Service ID

470551293869368

Contact

Graeme Roy
0141 673 1253
graeme@crowdfunder.co.uk

About the service

• Service categories:

  Applications

  Production and operations

  • Other operations
• Multi cloud support: No

Service scope

• Software add-on or extension: No
• Cloud deployment model: Public cloud
• Service constraints: Only UK-registered organisations are eligible to apply for and receive funding through the platform
• System requirements:
  • Active internet connection
  • Modern web browser
  • Email address required for account registration and notifications

User support

• Email or online ticketing support: Yes
• Support response times: Standard support hours are Monday-Friday, 9am-5pm GMT, excluding UK bank holidays.; ; We aim to respond to all support queries within one/two working days during standard hours. Urgent issues affecting service availability or partner fund operations receive priority.; ; Queries received outside business hours or at weekends are acknowledged on the next working day. ; ; Critical issues can be escalated through designated partner contacts and escalation procedures.; ; Response times apply to initial acknowledgment; resolution times vary depending on issue complexity.
• User can manage status and priority of support tickets: No
• Phone support: Yes
• Phone support availability: 9 to 5 (UK time), Monday to Friday
• Web chat support: Yes
• Web chat support availability: 9 to 5 (UK time), Monday to Friday
• Web chat support accessibility standard: WCAG 2.2 AA
• Web chat accessibility testing: Testing falls into the main accessibility testing for the platform
• Onsite support: No
• Support levels: Self-Service Support ; Partners and funded organisations access extensive online resources including: Partner Help Centre with detailed guides and documentation; Knowledge Hub with best practice articles; AI chatbot for instant responses to common queries; regular live webinars covering fund management and crowdfunding techniques; scheduled drop-in Q&A sessions for troubleshooting; embedded platform guidance within application flows; and project dashboard insights with real-time reporting.; ; Serviced Support ; Each partner is provided access to our dedicated delivery team, providing strategic consultation and technical account management. Support available via email and bookable video calls Monday-Friday, 9am-5pm GMT. ; ; Clear escalation procedures ensure technical issues and urgent requests receive priority attention through specialist technical support team.; ; All support levels include ongoing platform improvements and updates at no additional cost.
• Support available to third parties: Yes
• AI chatbot: Yes

Onboarding and offboarding

• Getting started: Initial Onboarding:; ; Dedicated delivery team conducts initial consultation to understand partner requirements and fund objectives; Platform setup and configuration completed by Crowdfunder technical team; Co-design workshops to develop fund criteria and application forms with partner input; Comprehensive training for partner operational teams on application management dashboard and reporting tools; Soft launch period with live testing before public launch to ensure confidence; ; User Documentation:; Access to Partner Help Centre with step-by-step guides for fund management, application assessment, and reporting; Video tutorials covering key platform functions and workflows; Quick reference guides and FAQs for common tasks; Knowledge Hub with best practice resources and case studies; ; Online Training:; Live 'Become the expert' webinars for partner staff on platform features; Scheduled training sessions on reporting, fund management, and platform updates; Drop-in Q&A sessions for troubleshooting and advice; Recorded webinar library available on-demand; ; Ongoing Support:; Bookable video calls with delivery team for strategic guidance; Regular programme reviews to optimsze fund performance; Platform updates and new features rolled out automatically with training provided
• Service documentation: Yes
• Documentation formats:
  • HTML
  • PDF
• End-of-contract data extraction: Data Export Capabilities:; Partners can extract all their data at any time, including at contract end, through the platform's reporting dashboard. Data available for export includes:; ; Application and project data; Funded organisation details and contact information; Financial transaction records and fund distribution history; Impact reporting data and metrics; ; Export Formats:; Data can be downloaded in standard formats:; CSV (Comma Separated Values); ; Extraction Process:; Partners access export functions directly through their dashboard; No technical assistance required for standard data exports; Delivery team available to support complex or bulk data extraction requests; Custom data extracts can be provided if specific formats required
• End-of-contract process: If a partner wishes to offboard, a meeting will take place to agree the offboarding process and timelines. Typically this will include:; ; Fund applications closed to new applicants with clear messaging on fund pages; All live funding applications in progress are completed per fund terms; Committed match funding pledges honored and distributed; Unspent funds in partner e-wallet returned to partner organization; Partners extract required data using dashboard export functions; Final programme summary report provided; Fund pages updated to inform applicants and supporters of closure; Platform access continues until all outstanding payments processed
• Documentation accessibility standard: WCAG 2.2 AA

Using the service

• Web browser interface: Yes
• Supported browsers:
  • Microsoft Edge
  • Firefox
  • Chrome
  • Safari
  • Opera
• Application to install: No
• Designed for use on mobile devices: Yes
• Differences between the mobile and desktop service: Crowdfunder uses responsive web design that automatically adapts to different screen sizes. The platform maintains full functionality across devices, with layouts optimised for smaller screens on mobile devices.; ; Navigation menus adapt to touch-based interfaces with appropriate button sizing for mobile interaction.; ; Forms and input fields are optimised for mobile data entry. Images and media content scale appropriately for mobile viewing. ; ; The responsive design ensures consistent user experience across devices without requiring separate mobile applications. All security features and payment processing work identically on mobile and desktop browsers.
• Service interface: No
• User support accessibility: WCAG 2.2 AA
• API: No
• Customisation available: Yes
• Description of customisation: Partners can fully customise their match funding programmes including application questions, fund pages, eligibility criteria, and terms and conditions. Fund pages can be branded with custom images, copy, and programme-specific messaging. Application forms can be tailored to collect relevant information based on each fund's requirements.; ; Customisation takes place during the onboarding process and by request throughout the duration of the contract.; ; Authorised partner users with appropriate permissions can customise their match funding programmes

Scaling

• Independence of resources: Crowdfunder's platform is hosted on AWS infrastructure designed for elastic scalability. Load balancers distribute traffic across multiple application servers, preventing individual user demand spikes from affecting overall service performance.; ; Our architecture includes automated capacity management and monitoring systems that track resource utilisation continuously. AWS auto-scaling capabilities allow infrastructure to expand during high-demand periods, maintaining consistent performance for all users.; ; Database connection pooling and caching layers optimise resource allocation. Capacity planning processes ensure adequate resources for anticipated growth.

Analytics

• Service usage metrics: No

Supplier type

• Supplier type: Not a reseller

Staff security

• Staff security clearance: Other security clearance
• Government security clearance: Baseline Personnel Security Standard (BPSS)

Asset protection

• Knowledge of data storage and processing locations: Yes
• Data storage and processing locations:
  • United Kingdom
  • European Economic Area (EEA)
• User control over data storage and processing locations: No
• Datacentre security standards: Managed by a third party
• Penetration testing frequency: At least once a year
• Penetration testing approach: ‘IT Health Check’ performed by a CREST-approved service provider
• Protecting data at rest:
  • Physical access control, complying with another standard
  • Encryption of all physical media
  • Scale, obfuscating techniques, or data storage sharding
• Data sanitisation process: Yes
• Equipment disposal approach: A third-party destruction service
• Data sanitisation type:
  • Deleted data can’t be directly accessed / Cryptographic Erasure
  • Explicit overwriting of storage before reallocation / Secure Erase
  • Physical Destruction / Hardware containing data is completely destroyed

Data importing and exporting

• Data export approach: Project owners can export their data directly from their Crowdfunder dashboard at any time. Supporter data is available for download as CSV files, including pledge details, contact information, reward selections, and marketing consent preferences. Separate CSV exports are available for Gift Aid data where applicable.; Partners can access data via CSV downloads from fund management and reporting dashboards, enabling them to monitor and analyse funded projects.; ; Exports can be downloaded on-demand.; ; Users retain the right to request copies of their personal data under data protection regulations, processed through our documented procedures within statutory timeframes.
• Data export formats: CSV
• Data import formats: Other
• Other data import formats:
  • Png
  • Jpeg

Data-in-transit protection

• Data protection between buyer and supplier networks: TLS (version 1.2 or above)
• Data protection within supplier network: TLS (version 1.2 or above)

Availability and resilience

• Guaranteed availability: The availability of the services will be no less than 99%, 24 hours a day, 7 days a week, such availability to be measured by using industry recognised methods and tools. ; ; Our platform is hosted on AWS infrastructure designed for high availability, with multi-zone redundancy and 99%+ typical uptime.; We monitor platform availability continuously through automated systems and respond immediately to service disruptions. Our business continuity plan includes disaster recovery procedures tested annually.; ; We don't operate usage-based charging, so traditional SLA refund mechanisms don't apply. However, we maintain service reliability as business-critical - platform downtime directly impacts fundraising success for project owners and supporter experience.; ; Planned maintenance is scheduled during low-traffic periods with advance notification where possible.
• Approach to resilience: Crowdfunder's platform is hosted on AWS public cloud infrastructure within UK/EEA regions, providing enterprise-grade resilience through multiple availability zones. This protects against localised infrastructure failures and ensures high availability.; ; Our multi-layered backup strategy includes frequent point-in-time backups, daily full backups, and monthly archives, all duplicated across multiple AWS zones for geographic redundancy. Recovery procedures are tested frequently, with formal disaster recovery exercises conducted annually.; AWS infrastructure provides automatic failover capabilities, load balancing, and scalable capacity management. Our hosting facilities are ISO27001 and SOC2 certified with redundant power, cooling and network connectivity.; Business continuity plans cover various interruption scenarios including infrastructure incidents, cyber attacks, and technical failures. Recovery time objectives are defined and tested regularly.
• Outage reporting: Crowdfunder communicates service outages through multiple channels to ensure users are informed promptly. Platform status updates are provided via our website and customer support channels.; For planned maintenance, we provide advance notification to users through email communications where possible, scheduling work during low-traffic periods to minimise impact.; Unplanned outages trigger immediate investigation and communication protocols. Our customer services team is alerted to respond to user enquiries, with status updates provided through our support email and social media channels as appropriate.; Major incidents affecting service availability are communicated proactively to affected users and partners.

Identity and authentication

• User authentication needed: Yes
• User authentication: Username or password
• Access restrictions in management interfaces and support channels: Access to management interfaces and support channels is restricted through multiple controls:; ; - Administrative access is restricted to authorised Crowdfunder staff only via role-based access control (RBAC); - All admin users must authenticate using Multi-Factor Authentication (MFA); - Admin access is logged and monitored, with alerts for suspicious activity; - Access is granted on a least-privilege basis - staff only receive permissions necessary for their role; - IP restrictions limit admin access to company VPN; - Regular access reviews ensure only current staff retain administrative privileges
• Access restriction testing frequency: At least once a year
• Management access authentication:
  • Multi-Factor Authentication (MFA)
  • Username or password

Audit information for users

• Access to user activity audit information: Users contact the support team to get audit information
• How long user audit data is stored for: User-defined
• Access to supplier activity audit information: Users contact the support team to get audit information
• How long supplier audit data is stored for: User-defined
• How long system logs are stored for: User-defined

Security governance

• Named board-level person responsible for service security: Yes
• Security governance certified: No
• Security governance approach: Crowdfunder has implemented comprehensive governance arrangements for information security management.; ; Leadership team members hold defined roles and responsibilities for initiating, controlling and operating security across the organisation.; ; Our governance framework includes documented policies and procedures covering all aspects of information security, communicated to staff and relevant third parties. ; ; We conduct regular risk assessments and reviews. ; ; We're progressing towards ISO27001 accreditation, building on our existing Cyber Essentials certification and AWS's ISO27001/SOC2-compliant hosting infrastructure.
• Information security policies and processes: Crowdfunder maintains a comprehensive set of documented information security policies and procedures covering: access control, asset management, human resources security, cryptography, physical and environmental security, operations security, communications security, system acquisition and development, change management, supplier relationships, incident management, business continuity, and compliance management.; ; The Head of Compliance holds operational responsibility for information security, reporting to the leadership team. The Board provides oversight of Crowdfunder's approach to security.; ; Policy compliance is ensured through multiple mechanisms. All staff undergo appropriate screening and background checks during recruitment. Information security policies and acceptable use requirements are communicated to all employees and form part of employment contracts. Mandatory security training is required for all new starters, with annual refresher training covering information security, anti-money laundering, anti-fraud, and anti-bribery.; ; We enforce policies through role-based access controls, audit trails logging all system activity, and separation of duties for sensitive operations. Compliance is monitored through regular internal reviews, risk assessments, IT health checks, gap analyses, and vulnerability testing. All policies undergo regular review and update.; ; Third-party suppliers are subject to due diligence processes and contractual security requirements proportionate to risk. Our whistleblowing policy enables confidential reporting of security concerns.
• Software Security Code of Practice: No

Operational security

• Configuration and change management standard: Supplier-defined controls
• Configuration and change management approach: Crowdfunder implements security by default throughout our change management lifecycle. All software components are managed through version control systems that track changes from development through production.; Security requirements are defined during initial business requirement development and embedded throughout design, implementation and maintenance phases. Changes follow a structured pathway: development servers → testing team review → UAT testing → scheduled production release. Separate development, testing and operational environments prevent unauthorised changes reaching live systems.; System activity is logged, creating comprehensive audit trails for configuration tracking and security monitoring.
• Vulnerability management type: Supplier-defined controls
• Vulnerability management approach: Crowdfunder conducts penetration testing and vulnerability scans at least annually. We assess threats through multiple sources including AWS security bulletins, and our hosting provider's ISO27001-compliant security protocols.; Our AWS-hosted infrastructure receives automated security patches managed by our hosting provider, ensuring rapid deployment of critical updates. Application-level patches follow our change management process with accelerated timelines for security-critical updates.; We implement layered controls including malware protection, logging and monitoring, and regular IT health checks. Annual staff training ensures security awareness across the organisation. Vulnerability findings inform our ongoing risk assessment and continuous improvement programme.
• Protective monitoring type: Supplier-defined controls
• Protective monitoring approach: Crowdfunder implements logging across across key system components, with audit trails monitoring system access and changes. ; ; We identify potential compromises through layered technical controls: automated anomaly detection for suspicious transaction patterns, AWS infrastructure monitoring, fraud detection via Stripe Radar, and log analysis for security events.; ; Network security controls monitor data flows for confidentiality, integrity and availability. Malware protection systems scan continuously. Log files are protected from tampering and retained for forensic analysis.
• Incident management type: Supplier-defined controls
• Incident management approach: Crowdfunder maintains documented incident management procedures.; ; Users report security incidents through designated channels. Incidents are managed by the Head of Compliance. All staff receive clear guidance on incident recognition and reporting procedures.; ; Each incident undergoes structured investigation: containment, impact assessment, corrective action, and lessons-learned analysis. We follow established processes relating to external communications if external users are impacted. We also provide incident reports to relevant parties including partners and regulators as appropriate.; ; Our lessons learned analysis inform security control improvements, our risk assessments and continuous improvement programmes.
• Post-quantum cryptography secure: No

Secure development

• Approach to secure software development best practice: Conforms to a recognised standard, but self-assessed

Public sector networks

• Connection to public sector networks: No

Pricing

• Discount for educational organisations: No
• Free trial available: Yes
• Description of free trial: We offer a free trial that enables potential partners to support a limited number of organisations on the platform, using our match funding products.

Discount percentage by annual call-off contract value (excluding VAT)

• Less than £250,000: 0%
• Between £250,000 and £500,000: 0%
• Between £500,001 and £1,000,000: 0%
• Between £1,000,001 and £2,500,000: 0%
• Between £2,500,001 and £5,000,000: 0%
• Over £5,000,001: 0%

Standards and certifications

• ISO/IEC 27001 certification: No
• ISO 28000:2022 certification: No
• ISO 9001 certification: No
• Quality management systems (QMS): No
• CSA STAR certification: No
• PCI certification: No
• Cyber essentials: Yes
• Cyber Essentials Certificate Number: 87f45df4-b639-416d-bc7c-94ffb33ac0c7
• Cyber essentials plus: No
• Cyber Essentials Alternative: None of the criteria
• Other security certifications: No

Social value

• Mission: Kick start economic growth:

  To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.

  Policy Outcome 1: Fair work: That offers fair wages and good working conditions. Help people get a job, stay in work, and progress in their careers, with good employment opportunities across the country. Notes: Where there is a large proportion of labour costs in the contract, commercial teams should consider MAC in Outcome 1 as a priority

  • New or retained jobs on the contract workforce in the relevant area that meet the criteria set out in MAC 1b, 1c and 1d
  • Providing opportunities for, and measuring and monitoring of, staff workforce conditions over time, including employee engagement, involvement in decision-making and satisfaction and adapting to any changes in the results, with clear processes for acting on issues identified
  • Plans to engage the contract workforce in deciding the most important workplace issues to address
  • Ensuring new workers are informed of their right to join a trade union
  • Monitoring of employee engagement rates (by protected characteristic) and, where necessary, the development of actions to ensure all voices are heard across the diversity of the workforce
  • Employment contracts that reflect actual hours worked; steps taken to ensure employees understand their contracts and have the ability to review and adjust them if actual hours regularly exceed contracted hours
  • Activities that support an environment where staff are educated about, and feel empowered to, address their physical wellbeing
  • Activities that support an environment where staff are educated about and feel empowered to report and address bullying and harassment
  • Activities to cascade good practice on fair working conditions throughout the supply chain
  • Payment of more than the National Minimum Wage or National Living Wage (as appropriate) to the contract workforce
  • Monitoring and reporting of gender and ethnicity pay gaps and plans to address them where necessary
  • Entitlement to sick pay for the contract workforce, with provision in place for any staff who do not meet the earnings threshold for statutory sick pay, payment of sick pay from day one of absence and payment of staff on the contract workforce who are off sick a replacement income of 100% of their usual earnings for as long as possible
  • Plans for an appropriate income replacement policy for staff who are required to spend time away from work to care for a sick dependent or close relative
  • Understanding of in-work progression issues affecting the market, industry or sector relevant to the contract, and in the supplier’s own organisation and those of its key sub-contractors
  • Measures to support in-work progression to help people in the contract workforce, to move into higher paid work by developing new skills relevant to the contract
  • Support for the contract workforce by providing career advice, and providing opportunities for staff working on the contract with in-work progression career development into known skills shortages or high growth areas
  • Support for educational attainment relevant to the contract, including training schemes that address skills gaps and result in recognised qualifications
  • Volunteering opportunities for staff
  • Understanding of the modern slavery risks and issues affecting the market, industry, sector or country (of origin or of source) relevant to the contract, and the workforce in the supplier’s own organisation and those of its key subcontractors
  • Measures to identify, mitigate and manage modern slavery risks relating to the contract and how these will be implemented
  • Outline policies and practices to be applied to or put in place for the contract to mitigate and manage modern slavery risks, including: Pre-employment checks, recruitment practices. Workplace conditions, safeguarding plans and processes in place and regular monitoring with relevant groups considered, which may include sampling
  • How these flow down the supply chain and are monitored Illustrative examples include reporting, site visits, audits, etc.
  • How to ensure business decisions re: price/cost, short lead times, payment timescales do not create modern slavery risks in the supply chain
  • How the supplier will work with NGOs, trade unions or other businesses to address modern slavery risk
  • Means of influencing staff, suppliers, customers, communities and/or any other appropriate stakeholders with respect to modern slavery risks relating to the contract

  Policy Outcome 2: Skills for growth: Supporting growth sectors and addressing skills gaps.

  • Understanding of employment and relevant skills issues, and of the education and training issues relating to the contract. Illustrative examples: demographics, skills shortages, new opportunities in high growth sectors, geographic/local community and skills/employment challenges
  • Support for educational attainment relevant to the contract, including training schemes that address skills gaps and result in recognised qualifications
  • Activities to support relevant sector related skills growth and sustainability in the contract workforce. Illustrative examples: careers talks, curriculum support, literacy support, safety talks and volunteering

  Policy Outcome 3: Resilient, innovative and flexible supply chains: Support economic growth through enabling resilient businesses, opportunities for small businesses and voluntary, community and social enterprises

  • Understanding of the types of businesses in the market and the level of participation by new businesses, entrepreneurs, start-ups, SMEs, VCSEs and mutuals
  • Activities to identify opportunities to open up sub-contracts under the prime contract to a diverse range of businesses, including new businesses, entrepreneurs, start-ups, SMEs, VCSEs and mutuals
  • Plans for engaging a diverse range of businesses in engagement activities prior to appointing subcontractors (including activities prior to award of the main contract and during the contract term)
  • Activities that demonstrate a collaborative way to work with a diverse range of businesses as part of the supply chain
  • Ensuring accessibility to contracting and subcontracting opportunities for disabled business owners and employees
  • Structuring of the supply chain selection process to ensure fairness (e.g. anti-corruption) and encourages participation by a diverse range of businesses, including with regard to new businesses, entrepreneurs, start-ups, SMEs, VCSEs and mutual
  • Understanding of local demographics, needs and opportunities for the co-design of the goods, services and works to be delivered under the contract
  • Methods for engaging with different parts of the community (including the education system and charities representing the community) and how communities come together to inform decisions, strategy and projects to leave a positive legacy for future generations
  • Measures to involve local stakeholders and/or users in design (e.g. in the design of services, systems, products or buildings)
  • Plans for positive actions with community groups.
  • Measures to engage users and communities and build relationships to increase community integration build trust and influence how the contract is delivered
  • Plans to respond flexibly and adapt approaches to community engagement and initiatives
  • Support for community-led initiatives relevant to the contract. Illustrative examples: improving transport links; reducing loneliness; helping with English language proficiency; and facilitating social mixing among people with different backgrounds
  • Collaborating with anchor institutions and community groups to make facilities available for education, training or community events
• Mission: Make Britain a clean energy superpower:

  To cut bills, create jobs and deliver security with cheaper, zero-carbon electricity by 2030, accelerating to net zero

  Policy Outcome 4: Sustainable procurement practices: Reducing carbon footprints, minimising waste, and promoting the use of clean energy and green technologies.

  • Understanding of how to influence staff, suppliers, customers, communities and/or any other appropriate stakeholders through the delivery of the contract to support climate and nature protection and improvement
  • Activities to reconnect people with the environment and increase awareness of ways to protect and enhance it
• Mission: Break down barriers to opportunity:

  By reforming our childcare and education systems, to make sure there is no class ceiling on the ambitions of young people in Britain

  Policy Outcome 6: Employment and training: For those who face barriers to employment

  • Understanding of employment and skills issues, and of the skills and employment shortages of high growth sectors relating to the contract
  • Creation of employment opportunities particularly for those who face barriers to employment, such as prison leavers, care leavers and/or who are located in deprived areas, and for people in industries with known skills shortages or in high growth sectors
  • Delivery of training schemes and programmes to address any identified skills gaps and under-representation in the workforce for the contract (e.g. prison leavers, care leavers, kinship carers, disabled people)
  • Understanding of the issues affecting the representation of disabled people in the workforce in the market, industry or sector relevant to the contract, and in the supplier’s own organisation and those of its key sub-contractors
  • Inclusive and accessible recruitment practices, and retention-focused activities, including those provided in the Guide for line managers on recruiting, managing and developing people with a disability or health condition
  • Introducing transparency to pay and reward processes
  • Working conditions which promote an inclusive working environment and promote retention and progression
  • Understanding of the issues affecting inequality in employment, skills and pay in the market, industry or sector relevant to the contract, and in the supplier’s own organisation and those of its key sub-contractors. Measures to tackle inequality in employment, skills and pay in the contract workforce
  • Inclusive and accessible development practices, including guidance for line managers on recruiting, managing and developing people with a disability or health condition

  Policy Outcome 7: Creating a pipeline of opportunities: For the contract workforce, reducing barriers to entry for under-represented groups.

  • Understanding of the issues affecting the development of new skills by target cohort
  • Understanding of the underlying factors affecting improvements to reduce barriers to entry and training schemes for the target cohort(s) related to the contract workforce
  • Understanding of issues relating to entering the contract workforce
• Mission: Build an NHS fit for the future:

  That is there when people need it; with fewer lives lost to the biggest killers; in a fairer Britain, where everyone lives well for longer.

  Policy Outcome 8: Increasing productivity through physical and mental wellbeing: In the supply chain and communities in the relevant area.

  • Understanding of issues relating to health and wellbeing, including physical and mental health, in the contract workforce
  • Understanding barriers to access to health and social care services or employment opportunities e.g. digital inclusion
  • Inclusive and accessible recruitment practices, development practices and retention policies that support-focused activities including those provided in the Guide for line managers on recruiting, managing and developing which support people with a disability or health condition

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at graeme@crowdfunder.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.