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INTEGRITY360 LIMITED

Vectra Detect for M365 + AWS

As the industry’s first network detection and response solution for the cloud, Vectra Detect for Office 365 and Azure AD extends the proven platform that currently protects public clouds, private data centres, and enterprise environments to Microsoft Office 365.

Features

  • SaaS Hosted threat detection & response platform for M365
  • SaaS Hosted threat detection & response platform for AWS
  • identify and respond to the early stages of an attack
  • identify and respond attacks before it becomes a breach

Benefits

  • Reduce the chances of a breach
  • decrease mean time to detect and respond

Pricing

£87,745.90 a licence

  • Education pricing available
  • Free trial available

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at bidreviewboard@integrity360.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

4 7 1 1 5 3 7 2 3 6 9 4 1 1 7

Contact

INTEGRITY360 LIMITED Paul Momirovski
Telephone: +44 20 3397 3414
Email: bidreviewboard@integrity360.com

Service scope

Software add-on or extension
Yes, but can also be used as a standalone service
What software services is the service an extension to
AWS, M365
Cloud deployment model
Public cloud
Service constraints
N/A
System requirements
  • Connectivity from customer MS tenant logs
  • Connectivity from customer AWS cloud trail logs

User support

Email or online ticketing support
Email or online ticketing
Support response times
4-hour response time for all tickets during normal working hours (follow-the-sun support).1-hour response time for all business-critical issues 24 hours, seven day a week.
User can manage status and priority of support tickets
Yes
Online ticketing support accessibility
WCAG 2.1 A
Phone support
Yes
Phone support availability
24 hours, 7 days a week
Web chat support
Web chat
Web chat support availability
24 hours, 7 days a week
Web chat support accessibility standard
WCAG 2.1 A
Web chat accessibility testing
Customer can sign up to the Slack support chat or use the Vectra support portal.
Quality assurance, New feature testing is apart of testing all customer facing communication tools
Onsite support
Yes, at extra cost
Support levels
Unlimited 24/7 support for customers, with current software subscription packages. Support subscriptions include break-fix, diagnosis, recovery and final resolution for all software and hardware issues.
Support available to third parties
Yes

Onboarding and offboarding

Getting started
Customers have access to a dedicated customer success team and training services .
Paid for professional services are also available.
Service documentation
Yes
Documentation formats
  • HTML
  • PDF
End-of-contract data extraction
Via account team, on website or support portal.
End-of-contract process
Data is not extracted. However it is permanently deleted upon termination of contact.

Using the service

Web browser interface
Yes
Supported browsers
  • Microsoft Edge
  • Firefox
  • Chrome
  • Safari
  • Opera
Application to install
No
Designed for use on mobile devices
Yes
Differences between the mobile and desktop service
All Services can be accessed via any HTML5 compatible device
Service interface
Yes
User support accessibility
WCAG 2.1 A
Description of service interface
A Graphical UI
Accessibility standards
WCAG 2.1 A
Accessibility testing
This service is accessed via a web GUI via SSO for authorised users.
API
No
Customisation available
Yes
Description of customisation
Users can create custom models for threat hunting.

Scaling

Independence of resources
High Availability 99.9% uptime

Analytics

Service usage metrics
Yes
Metrics types
Total Accounts/ logs ingested concurrently + operational metrics
Reporting types
  • Real-time dashboards
  • Regular reports
  • Reports on request

Resellers

Supplier type
Reseller providing extra support
Organisation whose services are being resold
Vectra

Staff security

Staff security clearance
Conforms to BS7858:2019
Government security clearance
Up to Security Clearance (SC)

Asset protection

Knowledge of data storage and processing locations
Yes
Data storage and processing locations
  • United Kingdom
  • European Economic Area (EEA)
  • Other locations
User control over data storage and processing locations
Yes
Datacentre security standards
Managed by a third party
Penetration testing frequency
At least once a year
Penetration testing approach
Another external penetration testing organisation
Protecting data at rest
  • Physical access control, complying with another standard
  • Other
Other data at rest protection approach
Data at rest and in transit is secured using at least 256-bit TLS encryption.
• File encryption (e.g. PGP) and transport encryption (e.g. HTTPS) are utilized for transferring classified information
Data sanitisation process
Yes
Data sanitisation type
  • Explicit overwriting of storage before reallocation
  • Deleted data can’t be directly accessed
Equipment disposal approach
A third-party destruction service

Data importing and exporting

Data export approach
All relevant data is permanently deleted.
Data export formats
Other
Other data export formats
PDF
Data import formats
Other
Other data import formats
N/A

Data-in-transit protection

Data protection between buyer and supplier networks
  • TLS (version 1.2 or above)
  • Other
Other protection between networks
Data at rest and in transit is secured using at least 256-bit TLS encryption.
• File encryption (e.g. PGP) and transport encryption (e.g. HTTPS) are utilized for transferring classified information
Data protection within supplier network
  • TLS (version 1.2 or above)
  • Other
Other protection within supplier network
Data at rest and in transit is secured using at least 256-bit TLS encryption.
• File encryption (e.g. PGP) and transport encryption (e.g. HTTPS) are utilized for transferring classified information

Availability and resilience

Guaranteed availability
The Vectra Recall service is built on AWS. The service is architected to provide a 99.999% uptime level of service.
Approach to resilience
The Vectra Recall service is built on AWS. The service is architected to provide a 99.999% uptime level of service.
Outage reporting
Customers will be informed by email of any planned or unplanned outtages

Identity and authentication

User authentication needed
Yes
User authentication
  • 2-factor authentication
  • Username or password
  • Other
Other user authentication
Vectra supports the SAML 2.0 standard for authentication, which can be used with our client's identity provider (IDP) to provide multi-factor authentication (MFA)
Access restrictions in management interfaces and support channels
Role based access is avaliable to control users and access to different areas of the platfom. Support is avaiable to those within contract via email or portal.
Access restriction testing frequency
At least once a year
Management access authentication
  • 2-factor authentication
  • Username or password
  • Other
Description of management access authentication
Vectra supports the SAML 2.0 standard for authentication, which can be used with our client's identity provider (IDP) to provide multi-factor authentication (MFA)
Role based access is available to control users and access to different areas of the platform. Support is available to those within contract via email or portal.

Audit information for users

Access to user activity audit information
Users have access to real-time audit information
How long user audit data is stored for
User-defined
Access to supplier activity audit information
Users have access to real-time audit information
How long supplier audit data is stored for
User-defined
How long system logs are stored for
User-defined

Standards and certifications

ISO/IEC 27001 certification
No
ISO 28000:2007 certification
No
CSA STAR certification
No
PCI certification
No
Cyber essentials
No
Cyber essentials plus
No
Other security certifications
Yes
Any other security certifications
  • SOC2
  • 3rd Party via AWS

Security governance

Named board-level person responsible for service security
Yes
Security governance certified
Yes
Security governance standards
Other
Other security governance standards
SOC2 is a set of controls developed by the American Institute of CPAs (AICPA)
Information security policies and processes
Vectra’s overall information security strategy is to provide reasonable and appropriate safeguardsto ensure the confidentiality, integrity, availability, and accountability of information assets byprotecting those assets from unauthorized access, use, disclosure, disruption, modification, and destruction.

Operational security

Configuration and change management standard
Supplier-defined controls
Configuration and change management approach
Contained within Vectra's AI Change Management policy are the controls to manage change in our development process and infrastructure. These controls provide a healthy balance of agility and security which allow us to produce quality products and services to our clients
Vulnerability management type
Supplier-defined controls
Vulnerability management approach
Vectra's corporate vulnerability management program:
• Operating system security patches and software security patches are applied promptly on all computers within the Vectra network.
• Computers are configured to automatically receive operating system patches and software security patches when issued.
• A central policy server manages updates to all workstations within the Vectra network. All systems are constantly monitored by use of deployed agents and network wide policies, which push, install, and verify updates and patches as necessary.
Protective monitoring type
Supplier-defined controls
Protective monitoring approach
All systems are constantly monitored by use of deployed agents and network wide policies, which push, install, and verify updates and patches as necessary.
Incident management type
Supplier-defined controls
Incident management approach
Vectra AI has a Incident response policy which is designed in a way that limits damage and reduces recovery time and costs. This policy establishes the coordination of Vectra’s response to IT related incidents to enable quicker information gathering, reporting, and remediation.

Secure development

Approach to secure software development best practice
Independent review of processes (for example CESG CPA Build Standard, ISO/IEC 27034, ISO/IEC 27001 or CSA CCM v3.0)

Public sector networks

Connection to public sector networks
No

Social Value

Social Value

Social Value

  • Fighting climate change
  • Tackling economic inequality
  • Equal opportunity

Fighting climate change

The use of Galaxkey solutions can have an instant impact on the environmental impact and carbon footprint of users and organisations.

Our solutions allow for secure transfer and distribution of important documents and files remotely, therefore instantly removing the need for postage, packaging and transportation.

We have multiple examples of organisations that have achieved significant environmental improvements through use of our solutions, across both Local & Central Government, NHS and Education.

Tackling economic inequality

HR & employee contract disclose information regarding work hours, wage etc

Equal opportunity

HR department follow policies to ensure no discrimination is present within the organisation.

Pricing

Price
£87,745.90 a licence
Discount for educational organisations
Yes
Free trial available
Yes
Description of free trial
A free trial is available for 4 weeks with weekly scheduled engagements.
N/A sign up via registered partner.

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at bidreviewboard@integrity360.com. Tell them what format you need. It will help if you say what assistive technology you use.