Columbus Global UK Ltd

Strategy and Growth for Cloud

We specialise on aspects in the cloud ecosystem that will focus more on people, process, & change management. Grounded in Systems Thinking, we deliver tailored solutions to empower governmental entities in navigating evolving digital landscapes, driving efficiency, innovation, and strategic objectives.

Features

• Change Management Strategies & Delivery
• Tailored solutions for optimizing alignment
• Rapid facilitation of process improvements
• Change management strategies
• Systems thinking approach for comprehensive solutions

Benefits

• Enhanced efficiency and resource utilization
• Tangible value delivery and quick results
• Empowerment of governmental entities in digital transformation.
• Alignment with strategic objectives
• Flexibility in technology recommendations, not tied to specific providers

£200 to £267 a unit an hour

• Education pricing available
• Free trial available

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at steve.lyon@Columbusglobal.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

472054032092613

Contact

Steve Lyon
07956817317
steve.lyon@Columbusglobal.com

Service scope

• Software add-on or extension: Yes, but can also be used as a standalone service
• What software services is the service an extension to: Implementation of Microsoft Dynamics and Commerce systems
• Cloud deployment model: Public cloud
• Service constraints: Clients should be aware that while our service is tech-agnostic, recommendations for technology solutions may vary based on the specific needs and circumstances of each client.
• System requirements: Access to cloud platforms and compatibility with modern IT infrastructure

User support

• Email or online ticketing support: No
• Phone support: No
• Web chat support: No
• Onsite support: Yes, at extra cost
• Support levels: Onsite support is available on a case-by-case basis for specific engagements. We focus on the aspects that enable tech (people, process, change management).
• Support available to third parties: Yes

Onboarding and offboarding

• Getting started: Workshops, training, play backs, modelling and scenario planning, envisioning reports
• Service documentation: Yes
• Documentation formats: PDF
• End-of-contract data extraction: All assets created belong to the customer and not retained by Columbus
• End-of-contract process: Contracts are services based and with no obligation at the end of the services

Using the service

• Web browser interface: Yes
• Supported browsers:
  • Microsoft Edge
  • Firefox
  • Chrome
  • Safari
  • Opera
• Application to install: No
• Designed for use on mobile devices: No
• Service interface: No
• User support accessibility: WCAG 2.1 AA or EN 301 549
• API: No
• Customisation available: Yes
• Description of customisation: Buyers can customise our service to align with their specific requirements and workflows. Our solutions are about identifying what enables the flow of value. While many organisations have similar enablers, the specifics tend to vary by organisation.

Scaling

• Independence of resources: Services based and allocation of services is ring fenced

Analytics

• Service usage metrics: No

Resellers

• Supplier type: Not a reseller

Staff security

• Staff security clearance: Other security clearance
• Government security clearance: Up to Baseline Personnel Security Standard (BPSS)

Asset protection

• Knowledge of data storage and processing locations: Yes
• Data storage and processing locations: United Kingdom
• User control over data storage and processing locations: Yes
• Datacentre security standards: Complies with a recognised standard (for example CSA CCM version 3.0)
• Penetration testing frequency: At least every 6 months
• Penetration testing approach: ‘IT Health Check’ performed by a Tigerscheme qualified provider or a CREST-approved service provider
• Protecting data at rest: Encryption of all physical media
• Data sanitisation process: No
• Equipment disposal approach: A third-party destruction service

Data importing and exporting

• Data export approach: All data and assets are stored on the customers cloud storage
• Data export formats:
  • CSV
  • ODF
• Data import formats: CSV

Data-in-transit protection

• Data protection between buyer and supplier networks: IPsec or TLS VPN gateway
• Data protection within supplier network: IPsec or TLS VPN gateway

Availability and resilience

• Guaranteed availability: N/A
• Approach to resilience: Services deployed with Microsoft Cloud
• Outage reporting: A public dashboard; an API; email alerts; all available

Identity and authentication

• User authentication needed: No
• Access restrictions in management interfaces and support channels: N/A
• Access restriction testing frequency: At least every 6 months
• Management access authentication: 2-factor authentication

Audit information for users

• Access to user activity audit information: Users receive audit information on a regular basis
• How long user audit data is stored for: User-defined
• Access to supplier activity audit information: Users receive audit information on a regular basis
• How long supplier audit data is stored for: User-defined
• How long system logs are stored for: User-defined

Standards and certifications

• ISO/IEC 27001 certification: Yes
• Who accredited the ISO/IEC 27001: QMS International
• ISO/IEC 27001 accreditation date: 16/5/2021
• What the ISO/IEC 27001 doesn’t cover: Covered by the certificate is the provision of Consultancy services from the Columbus Global UK Ltd offices in the United Kingdom
• ISO 28000:2007 certification: No
• CSA STAR certification: No
• PCI certification: No
• Cyber essentials: No
• Cyber essentials plus: No
• Other security certifications: No

Security governance

• Named board-level person responsible for service security: Yes
• Security governance certified: Yes
• Security governance standards: ISO/IEC 27001
• Information security policies and processes: ISO27001

Operational security

• Configuration and change management standard: Supplier-defined controls
• Configuration and change management approach: Delivery is not reliant on security controls - services based
• Vulnerability management type: Conforms to a recognised standard, for example CSA CCM v3.0 or SSAE-16 / ISAE 3402
• Vulnerability management approach: Microsoft Cloud is used
• Protective monitoring type: Conforms to a recognised standard, for example CSA CCM v3.0 or SSAE-16 / ISAE 3402
• Protective monitoring approach: Microsoft Cloud
• Incident management type: Conforms to a recognised standard, for example, CSA CCM v3.0 or ISO/IEC 27035:2011 or SSAE-16 / ISAE 3402
• Incident management approach: ISO 27001

Secure development

• Approach to secure software development best practice: Independent review of processes (for example CESG CPA Build Standard, ISO/IEC 27034, ISO/IEC 27001 or CSA CCM v3.0)

Public sector networks

• Connection to public sector networks: No

Social Value

• Social Value:

  Social Value

  • Fighting climate change
  • Covid-19 recovery
  • Tackling economic inequality
  • Equal opportunity
  • Wellbeing

  Fighting climate change

  By optimizing digital infrastructure and processes, the service can enhance efficiency and reduce resource consumption, contributing to climate change mitigation efforts.; •Through rapid alignment and tangible value delivery, organizations can implement sustainable practices more effectively, leveraging cloud solutions and IT optimization to decrease energy consumption and carbon footprint.

  Covid-19 recovery

  •Leveraging its focus on quick results and tailored solutions, the service aids governments in implementing digital strategies for post-pandemic economic recovery.; •Through technology and change management expertise, the service streamlines processes, supports remote work, and enhances service delivery in public services and other pandemic-affected sectors, improving efficiency and resilience for future disruptions.

  Tackling economic inequality

  With an emphasis on equal opportunity and empowerment, the service assists governments in fostering inclusive digital ecosystems.; • By optimizing IT systems and reducing access barriers for marginalized communities, the service promotes broader participation in the digital economy, supporting innovation and economic growth while reducing disparities.

  Equal opportunity

  •The service's focus on enabling effective IT systems aligns with the goal of promoting equal opportunity.; • Through tailored solutions and empowerment, the service helps level the playing field for businesses and individuals, ensuring equitable outcomes across stakeholders by embracing a comprehensive methodology grounded in systems thinking.

  Wellbeing

  • Enhancing efficiency and innovation through optimized IT systems reallocates resources for initiatives promoting wellbeing, such as healthcare and social services.; •By streamlining processes and improving service delivery, the service enhances access to essential services and support networks, reducing stress and uncertainty for organizations and individuals and fostering a stable environment for wellbeing initiatives.

Pricing

• Price: £200 to £267 a unit an hour
• Discount for educational organisations: Yes
• Free trial available: Yes
• Description of free trial: We can request Microsoft funding. If approved, Microsoft will provide a portion of funding that will cover a set number of hours. While there are specific criteria for this; This involves a series of envisioning activities that are designed to facilitate alignment across the organisation or department.

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at steve.lyon@Columbusglobal.com. Tell them what format you need. It will help if you say what assistive technology you use.