OBJECTIVE CORPORATION UK LIMITED

Objective RegWorks

End to end regulatory case management and workflow for Digital Government in the areas of Registration, Licensing, Compliance, Investigation, Complaints and Enforcement. Objective RegWorks includes Backoffice Case Management, Online Customer Portal and Mobile. Hosted across multiple UK availability zones for high availability and continuity of service.

Features

• Flexible back-office Case Management platform
• Regulatory Features - Risk, Visual Associations, Legislation and Offence Management
• Operational Dashboards and KPI reporting
• Integrated Portal for receiving applications and corresponding with Regulated Parties
• Low code/no code configurable workflow engine
• iOS/Android mobile app with offline capability
• Integrate your payment platform taking payments for applications, notices etc.
• 360‑degree entity view with automated associations
• Full audit capability of user activity, including read/view access
• Create and manage document and email templates

Benefits

• Single platform for end to end regulatory process management
• Faster customer communications via integrated portal
• End to end process automation reduces manual effort
• Single source of truth ensures data consistency
• Real time dashboards improve workload visibility
• Modular design enables phased implementation
• Provides automated notifications via email, SMS, in‑app alerts
• Standard APIs enable seamless system integration
• Low code/no code configuration adapts to legislative changes
• Risk based algorithms prioritize high impact cases

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at salesteamUK@objective.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 15

Service ID

475277539092032

Contact

uk-salesteamuk@objective.com
+44 (0)118 2072300
salesteamUK@objective.com

About your service

• Service categories:

  Applications

  Content workflow and management

  • Capture
  • Document

  Content services

  • Enterprise Content Management Applications
  • Content Sharing and Collaboration Applications

  Enterprise portals and digital workspaces

  • Multi-Audience Portals
• Multi cloud support: No

Service scope

• Software add-on or extension: No
• Cloud deployment model: Private cloud
• Service constraints: To be agreed with customers as part of the engagement process.
• System requirements:
  • SaaS hosted on AWS Cloud; no on‑prem hardware needed
  • Requires identity provider that supports SAML 2.0 or OpenID Connect
  • Mobile access via RegWorks Mobile on iOS or Android devices
  • Use of a supported, up‑to‑date web browser

User support

• Email or online ticketing support: Yes
• Support response times: RegWorks defines response targets based on the priority of the request:; • Priority 1 (critical) – Initial response within 30 minutes of logging the ticket.; • Priority 2 (high) – Initial response within 2 support hours.; • Priority 3 (medium) – Initial response within 4 support hours (or at the next scheduled maintenance release).; • Priority 4 (low) – Initial response within 1 support day (or at the next scheduled maintenance release).; Support Coverage; • Standard support is available Monday-Friday, 09:00–17:00, excluding gazetted public holidays.; • After hours assistance can be arranged and is billed at agreed additional assistance rates.
• User can manage status and priority of support tickets: Yes
• Online ticketing support accessibility: WCAG 2.2 AA
• Phone support: Yes
• Phone support availability: 9 to 5 (UK time), Monday to Friday
• Web chat support: No
• Onsite support: Yes, at extra cost
• Support levels: Standard Support Hours are 09:00 to 17:00 Monday to Friday Excluding Public Holidays. Enhanced support is available including 07:00-19:00 and 24/5.
• Support available to third parties: Yes

Onboarding and offboarding

• Getting started: Extensive customer-specific training is provided including Train-the-trainer for end-user training, and system administrator training. A number of supporting documents are also supplied for immediate and ongoing training requirements. Contact us to discuss your specific training requirements further
• Service documentation: Yes
• Documentation formats: PDF
• End-of-contract data extraction: In the event our engagement was to end, steps will be followed in accordance with Objective’s Transition Out plan.; The approach related to the disengagement would be as follows:; • A clear plan for disengagement including terms and conditions will be agreed upon between us and your agency,; • All data held will be handed over in a structured, mapped format,; • All backups will be handed over,; • Audit logs will be handed over,; • All systems will be decommissioned,; • Data is securely erased, and storage hardware sanitised.; ; Objective would work with the agency prior to removal of data to ensure all requirements and activities are identified.
• End-of-contract process: Option to renew the contract, or engage the "offboarding process" in order to return customer data in an agreed format in a timely fashion. Full details on this are found in the Terms and Conditions document.
• Documentation accessibility standard: WCAG 2.2 AA

Using the service

• Web browser interface: Yes
• Supported browsers:
  • Microsoft Edge
  • Chrome
• Application to install: No
• Designed for use on mobile devices: Yes
• Differences between the mobile and desktop service: Mobile devices are supported by:; A) the RegWorks Mobile app for online/offline operation such as field Inspections, Audits or investigations; and; B) the mobile browser for online operation to access the online portal forms or back office workflows.
• Service interface: Yes
• User support accessibility: WCAG 2.2 AA
• Description of service interface: Intuitive web-browser interface accessible through modern browsers
• Accessibility standards: WCAG 2.2 AA
• Accessibility testing: Our application is accessible through modern browser technology, which supports these types of technology. We don't currently test the full range of assistive technology platforms currently available on the market.
• API: Yes
• What users can and can't do using the API: The Objective RegWorks product is configured with custom business domain objects and workflows tailored based on customer-specific business requirements. These objects can be interacted with via the RegWorks Restful Public API interface. The Public API is based on a standard structure and conventions however, the specific business domain data types vary based on the RegWorks configuration.
• API documentation: Yes
• API documentation formats: Open API (also known as Swagger)
• API sandbox or test environment: Yes
• Customisation available: Yes
• Description of customisation: Users with the correct security permissions (for Role-Based Access Control) can tailor RegWorks through its built in self configuration tools, including:; • Business rules can be created with no code drop downs and picklists to show, hide, or validate screens, fields, and data, ensuring data integrity.; • Dashboards are user defined; staff can configure widgets, saved search filters, and KPI reports to match personal or team preferences.; • Configurable flags/alerts can be set on organisations or persons, including active dates, to surface critical information in.; • The Associations feature lets users view and manage 360 degree entity relationships, adjusting filters and link graph displays as needed.; • Risk based analysis parameters and weightings are configurable to generate entity specific risk ratings.; • The RegWorks UI supports low code/no code workflow design, allowing administrators to add or modify workflow steps, forms, and business logic without custom code.; • Users can also customise document management metadata capture, file upload settings, and integration points via the self configuration interface.; These configuration options enable agencies to adapt the platform to evolving regulatory processes without requiring vendor led development.

Scaling

• Independence of resources: Objective's solution is to provided as a single-tenant SaaS instance, distributed across three availability zones in AWS to provide high availability, scalability and disaster recovery.; ; Our cloud platform design features auto-scaling of performance and automated monitoring of the system performance with alerts to notify Objective of any performance issues. This is further backed by operational readiness testing and performance testing metrics which are conducted against every release.; ; The platform uses auto‑scaling and elastic database services to expand compute and storage capacity on demand, ensuring one tenant’s workload does not saturate resources used by another.

Analytics

• Service usage metrics: Yes
• Metrics types: Service metrics are available upon request through the Customer Support Portal
• Reporting types: Reports on request
• Resource tagging: No
• FOCUS resource tagging: No

Resellers

• Supplier type: Not a reseller

Staff security

• Staff security clearance: Conforms to BS7858:2019
• Government security clearance: Developed Vetting (DV)

Asset protection

• Knowledge of data storage and processing locations: Yes
• Data storage and processing locations:
  • United Kingdom
  • European Economic Area (EEA)
• User control over data storage and processing locations: No
• Datacentre security standards: Complies with a recognised standard (for example CSA CCM version 4.0)
• Penetration testing frequency: At least once a year
• Penetration testing approach: ‘IT Health Check’ performed by a CREST-approved service provider
• Protecting data at rest:
  • Physical access control, complying with CSA CCM v4.0
  • Physical access control, complying with SSAE-18 / ISAE 3402
  • Encryption of all physical media
• Data sanitisation process: Yes
• Equipment disposal approach: Complying with a recognised standard, for example CSA CCM v4.0, CAS (Sanitisation) or ISO/IEC 27001
• Data sanitisation type:
  • Deleted data can’t be directly accessed / Cryptographic Erasure
  • Data Erasure
  • Degaussing
  • Physical Destruction / Hardware containing data is completely destroyed

Data importing and exporting

• Data export approach: RegWorks provides the following data export options:; • CSV export via the search feature – The search results are filterable and column configurable, allowing one click CSV extraction; • Export API – Administrators can request an export of one or more tables for a chosen date range. The API returns a ZIP file containing multiple CSV files plus accompanying metadata, allowing the data to be loaded into an existing data warehouse or other analytics tools.; • OData API – For real time or incremental extracts, the RegWorks Reporting Centre exposes an OData endpoint.
• Data export formats: CSV
• Data import formats:
  • CSV
  • Other
• Other data import formats: Via RegWorks Standard Based Open API integration framework

Data-in-transit protection

• Data protection between buyer and supplier networks: TLS (version 1.2 or above)
• Data protection within supplier network: TLS (version 1.2 or above)

Availability and resilience

• Guaranteed availability: Objectives standard RegWorks package comes with a service-level availability target of 99.5%, 24x7 (excluding planned maintenance, which occur outside of core business hours), and a Premium option targeting 99.90% uptime.
• Approach to resilience: RegWorks is built on a single‑tenant SaaS architecture, giving each customer a dedicated AWS account and isolated VPC so that traffic and resources cannot be shared across tenants.; ; The platform runs in three physically separate Availability Zones (AZs) within AWS, with an Application Load Balancer and auto‑scaling groups that automatically launch replacement instances in any AZ when load spikes or failures occur. ; ; Auto‑scaling and elastic database services expand compute and storage on‑demand, ensuring that one customer’s workload does not saturate the underlying resources. ; ; Data resilience is provided by Amazon RDS Multi‑AZ with point‑in‑time recovery, daily encrypted backups and 5‑minute snapshots stored across multiple AZs; the standard Recovery Time Objective for a Priority 1 incident is four hours. ; ; Continuous health monitoring captures performance metrics, generates real‑time dashboards, and triggers alerts for any degradation, enabling rapid detection and remediation. ; ; A Disaster Recovery (DR) plan is tailored per customer, with automatic fail‑over from a complete AZ outage and a documented recovery process that restores services within the defined RTO/RPO. ; ; Together, these architectural controls—tenant isolation, multi‑AZ deployment, auto‑scaling, robust backup/DR, and proactive monitoring—ensure that RegWorks remains resilient against hardware failures, traffic surges, and other disruptions.
• Outage reporting: Objective Cloud Services provide SIEM monitoring "As a Service" and will notify the appropriate customer parties based on the priority and severity agreed in the "Objective Customer Service Plan".; ; When an outage is detected, the incident is automatically logged in the Global Support Portal, where the Customer’s Support Contacts can view real‑time status updates and receive notifications via the portal, email and phone.; ; Objective’s support team classifies the incident by priority and follows the defined response‑time targets.; ; Throughout the resolution process, status updates are posted to the portal at the frequency required for the incident’s priority.; ; In addition to real‑time alerts, Objective provides formal monthly service‑level reports that include uptime metrics, any recorded outages, root‑cause summaries and compliance against the 99.5 % availability target.; ; These reports are delivered by the Account Manager to the Customer, ensuring transparent post‑incident visibility.; ; All outage information is also reflected in internal dashboards used by Objective’s support team to track system health and to trigger proactive communications when planned maintenance windows are scheduled.; ; You will therefore receive immediate notifications during an outage, detailed progress updates while it is being resolved, and a comprehensive post‑outage report for ongoing service‑level assurance.

Identity and authentication

• User authentication needed: Yes
• User authentication: Identity federation with existing provider (for example Google Apps)
• Access restrictions in management interfaces and support channels: Agencies will be able to define deep and secure access controls via the RegWorks Role-Based Access Control (RBAC) capabilities. The RegWorks security framework implements fine-grained Role-Based Access Control to all system actions and information. This applies to domain records (activities and entities), workflow actions, resources, alerts, search, audits and administration.
• Access restriction testing frequency: At least every 6 months
• Management access authentication: Identity federation with existing provider (for example Google Apps)

Audit information for users

• Access to user activity audit information: Users have access to real-time audit information
• How long user audit data is stored for: User-defined
• Access to supplier activity audit information: Users have access to real-time audit information
• How long supplier audit data is stored for: User-defined
• How long system logs are stored for: User-defined

Security governance

• Named board-level person responsible for service security: Yes
• Security governance certified: Yes
• Security governance standards: ISO/IEC 27001
• Information security policies and processes: Please refer to the Terms and Conditions and Security Policy documents.; Policy documents referenced are maintained and audited by both internal and external 3rd party Auditors as part of ISO 27001 compliance.; As part of maintaining Objective Corporations ISO 27001 certification, internal audits by a third party are scheduled to review the operations of business units and functional areas on a regular basis, throughout the course of the year. In addition, we are also subject to annual third-party maintenance or certification audit for ISO 27001.
• Software Security Code of Practice: Yes

Operational security

• Configuration and change management standard: Complies with a recognised standard, for example CSA CCM v4.0 or SSAE-18 / ISAE 3402
• Configuration and change management approach: All changes to production environments are tracked in an internal ticketing system. Are changes need to be classified and approved by the change advisory board located in UK. All change requests are reviewed from the perspective of impact on the operation of the product and the ISO 27001 certification.
• Vulnerability management type: Complies with a recognised standard, for example CSA CCM v4.0 or SSAE-18 / ISAE 3402
• Vulnerability management approach: AWS WAF protects the solution from common web exploits like SQL injection or cross-site scripting and provides rate based IP allow listing.; ; Objective release processes along with the Customer Service Plan ensure clear processes are defined to introduce change from development through to production environments.; ; RegWorks is developed using OWASP Secure Coding Practices and peer code reviews are required for all merging of code. Source code is actively scanned for security issues and the OWASP Dependency Check Software Composition Analysis tool is utilised to detect publicly disclosed vulnerabilities contained within dependencies.
• Protective monitoring type: Complies with a recognised standard, for example CSA CCM v4.0 or SSAE-18 / ISAE 3402
• Protective monitoring approach: Active vulnerability scanning of host operating systems can be implemented and integrate with Objective or Agency managed SIEM services. Objective SaaS services leverage AWS GuardDuty Intelligent threat detection. IP traffic going to and from network interfaces in each VPC is monitored using AWS VPC Flow Logs to detect unexpected network behaviour.
• Incident management type: Complies with a recognised standard, for example, CSA CCM v4.0 or ISO/IEC 27035:2011 or SSAE-18 / ISAE 3402
• Incident management approach: Objective maintains formal incident response and management processes and plans for appropriate detection and response to information security incidents and these would be detailed in the Customer Service Plan.; ; Objective does not normally share details of its security incident plans and processes with customers, as doing so could compromise the security of the Objective Cloud Services.
• Post-quantum cryptography secure: Yes

Secure development

• Approach to secure software development best practice: Independent review of processes (for example CESG CPA Build Standard, ISO/IEC 27034, ISO/IEC 27001 or CSA CCM v4.0)

Public sector networks

• Connection to public sector networks: Yes
• Connected networks:
  • Public Services Network (PSN)
  • Police National Network (PNN)
  • Joint Academic Network (JANET)
  • Scottish Wide Area Network (SWAN)
  • Health and Social Care Network (HSCN)
  • Other
• Other public sector networks: All connections can be configured via a project

Pricing

• Discount for educational organisations: No
• Free trial available: No

Discount percentage by annual call-off contract value (excluding VAT)

• Less than £250,000: 0%
• Between £250,000 and £500,000: 0%
• Between £500,001 and £1,000,000: 0%
• Between £1,000,001 and £2,500,000: 0%
• Between £2,500,001 and £5,000,000: 0%
• Over £5,000,001: 0%

Non-mandatory Standards and certifications

• ISO/IEC 27001 certification: Yes
• Who accredited the ISO/IEC 27001: EQual assurance - Cert Number OBJQ01-CCER04
• ISO/IEC 27001 accreditation date: Friday 4 July 2025
• What the ISO/IEC 27001 doesn’t cover: All sites and programs are covered.
• ISO 28000:2022 certification: No
• ISO 9001 certification: Yes
• Who accredited the ISO 9001 certification: Amtivo Group Ltd, trading as British Assesment Bureau - 223492
• ISO 9001 accreditation date: Saturday 29 March 2025
• What the ISO 9001 doesn’t cover: N/A
• Quality management systems (QMS): Yes
• CSA STAR certification: No
• PCI certification: No
• Cyber essentials: Yes
• Please provide your Cyber Essentials Certificate Number: E0f1e448-e4f2-46aa-bc9b-faabfe93986f
• Cyber essentials plus: Yes
• Please provide your Cyber Essentials Plus Certificate Number: 6b2940bc-f6b6-457d-a2a9-257770b365f7
• Other security certifications: No

Social value

• Section B - Commitment for Future: Delivery:

  • Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.

    Policy Outcome 1: Fair work: That offers fair wages and good working conditions. Help people get a job, stay in work, and progress in their careers, with good employment opportunities across the country. Notes: Where there is a large proportion of labour costs in the contract, commercial teams should consider MAC in Outcome 1 as a priority

    • New or retained jobs on the contract workforce in the relevant area that meet the criteria set out in MAC 1b, 1c and 1d
    • Providing opportunities for, and measuring and monitoring of, staff workforce conditions over time, including employee engagement, involvement in decision-making and satisfaction and adapting to any changes in the results, with clear processes for acting on issues identified
    • Plans to engage the contract workforce in deciding the most important workplace issues to address
    • Monitoring of employee engagement rates (by protected characteristic) and, where necessary, the development of actions to ensure all voices are heard across the diversity of the workforce
    • Employment contracts that reflect actual hours worked; steps taken to ensure employees understand their contracts and have the ability to review and adjust them if actual hours regularly exceed contracted hours
    • Activities that support an environment where staff are educated about, and feel empowered to, address their physical wellbeing
    • Activities that support an environment where staff are educated about and feel empowered to report and address bullying and harassment
    • Activities to cascade good practice on fair working conditions throughout the supply chain
    • Offer a pay and leave entitlement to all eligible staff who become kinship carers, ideally equivalent to statutory adoption pay and leave
    • Payment of more than the National Minimum Wage or National Living Wage (as appropriate) to the contract workforce
    • Monitoring and reporting of gender and ethnicity pay gaps and plans to address them where necessary
    • Entitlement to sick pay for the contract workforce, with provision in place for any staff who do not meet the earnings threshold for statutory sick pay, payment of sick pay from day one of absence and payment of staff on the contract workforce who are off sick a replacement income of 100% of their usual earnings for as long as possible
    • Plans for an appropriate income replacement policy for staff who are required to spend time away from work to care for a sick dependent or close relative
    • Understanding of in-work progression issues affecting the market, industry or sector relevant to the contract, and in the supplier’s own organisation and those of its key sub-contractors
    • Measures to support in-work progression to help people in the contract workforce, to move into higher paid work by developing new skills relevant to the contract
    • Support for the contract workforce by providing career advice, and providing opportunities for staff working on the contract with in-work progression career development into known skills shortages or high growth areas
    • Support for educational attainment relevant to the contract, including training schemes that address skills gaps and result in recognised qualifications
    • Volunteering opportunities for staff
    • Understanding of the modern slavery risks and issues affecting the market, industry, sector or country (of origin or of source) relevant to the contract, and the workforce in the supplier’s own organisation and those of its key subcontractors
    • Measures to identify, mitigate and manage modern slavery risks relating to the contract and how these will be implemented
    • Outline policies and practices to be applied to or put in place for the contract to mitigate and manage modern slavery risks, including: Pre-employment checks, recruitment practices. Workplace conditions, safeguarding plans and processes in place and regular monitoring with relevant groups considered, which may include sampling
    • How these flow down the supply chain and are monitored Illustrative examples include reporting, site visits, audits, etc.
    • How to ensure business decisions re: price/cost, short lead times, payment timescales do not create modern slavery risks in the supply chain
    • How the supplier will work with NGOs, trade unions or other businesses to address modern slavery risk
    • Means of influencing staff, suppliers, customers, communities and/or any other appropriate stakeholders with respect to modern slavery risks relating to the contract

  • Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.

    Policy Outcome 2: Skills for growth: Supporting growth sectors and addressing skills gaps.

    • Understanding of employment and relevant skills issues, and of the education and training issues relating to the contract. Illustrative examples: demographics, skills shortages, new opportunities in high growth sectors, geographic/local community and skills/employment challenges
    • Support for educational attainment relevant to the contract, including training schemes that address skills gaps and result in recognised qualifications
    • Activities to support relevant sector related skills growth and sustainability in the contract workforce. Illustrative examples: careers talks, curriculum support, literacy support, safety talks and volunteering

  • Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.

    Policy Outcome 3: Resilient, innovative and flexible supply chains: Support economic growth through enabling resilient businesses, opportunities for small businesses and voluntary, community and social enterprises

    • Understanding of the types of businesses in the market and the level of participation by new businesses, entrepreneurs, start-ups, SMEs, VCSEs and mutuals
    • Activities to identify opportunities to open up sub-contracts under the prime contract to a diverse range of businesses, including new businesses, entrepreneurs, start-ups, SMEs, VCSEs and mutuals
    • Plans for engaging a diverse range of businesses in engagement activities prior to appointing subcontractors (including activities prior to award of the main contract and during the contract term)
    • Activities that demonstrate a collaborative way to work with a diverse range of businesses as part of the supply chain
    • Advertising of supply chain opportunities openly and to ensure they are accessible to a diverse range of businesses, including advertising all subcontracting opportunities on Contracts Finder
    • Ensuring accessibility to contracting and subcontracting opportunities for disabled business owners and employees
    • Structuring of the supply chain selection process to ensure fairness (e.g. anti-corruption) and encourages participation by a diverse range of businesses, including with regard to new businesses, entrepreneurs, start-ups, SMEs, VCSEs and mutual
    • Understanding of local demographics, needs and opportunities for the co-design of the goods, services and works to be delivered under the contract
    • Methods for engaging with different parts of the community (including the education system and charities representing the community) and how communities come together to inform decisions, strategy and projects to leave a positive legacy for future generations
    • Measures to involve local stakeholders and/or users in design (e.g. in the design of services, systems, products or buildings)
    • Plans for positive actions with community groups.
    • Plans to respond flexibly and adapt approaches to community engagement and initiatives
    • Support for community-led initiatives relevant to the contract. Illustrative examples: improving transport links; reducing loneliness; helping with English language proficiency; and facilitating social mixing among people with different backgrounds
    • Collaborating with anchor institutions and community groups to make facilities available for education, training or community events

  • Mission: Make Britain a clean energy superpower: To cut bills, create jobs and deliver security with cheaper, zero-carbon electricity by 2030, accelerating to net zero

    Policy Outcome 4: Sustainable procurement practices: Reducing carbon footprints, minimising waste, and promoting the use of clean energy and green technologies.

    • Understanding of opportunities for additional environmental benefits delivery in the performance of the contract, including working towards net zero carbon emissions and use of clean energy and green technologies
    • Collaborative ways of working with the supply chain to deliver additional environmental benefits in the performance of the contract, including working towards net zero carbon emissions and use of clean energy and green technologies
    • Delivery of additional environmental benefits through the performance of the contract, including working towards net zero carbon emissions and use of clean energy and green technologies
    • Understanding of how to influence staff, suppliers, customers, communities and/or any other appropriate stakeholders through the delivery of the contract to support climate and nature protection and improvement
    • Activities to reconnect people with the environment and increase awareness of ways to protect and enhance it

  • Mission: Break down barriers to opportunity: By reforming our childcare and education systems, to make sure there is no class ceiling on the ambitions of young people in Britain

    Policy Outcome 6: Employment and training: For those who face barriers to employment

    • Understanding of employment and skills issues, and of the skills and employment shortages of high growth sectors relating to the contract
    • Creation of employment opportunities particularly for those who face barriers to employment, such as prison leavers, care leavers and/or who are located in deprived areas, and for people in industries with known skills shortages or in high growth sectors
    • Understanding of the issues affecting the representation of disabled people in the workforce in the market, industry or sector relevant to the contract, and in the supplier’s own organisation and those of its key sub-contractors
    • Collection of the views and expertise of disabled people and their representative organisations on successfully supporting disabled employees or applicants
    • Inclusive and accessible recruitment practices, and retention-focused activities, including those provided in the Guide for line managers on recruiting, managing and developing people with a disability or health condition
    • Introducing transparency to pay and reward processes
    • Offering a range of quality opportunities with routes of progression if appropriate, e.g. T Level industry placements, students supported into higher level apprenticeships.
    • Working conditions which promote an inclusive working environment and promote retention and progression
    • Other measures to provide equality of opportunity for disabled people and those with health conditions into employment, including becoming a Disability Confident employer and inclusion of supported businesses in the contract supply chain
    • Understanding of the issues affecting inequality in employment, skills and pay in the market, industry or sector relevant to the contract, and in the supplier’s own organisation and those of its key sub-contractors. Measures to tackle inequality in employment, skills and pay in the contract workforce
    • Inclusive and accessible development practices, including guidance for line managers on recruiting, managing and developing people with a disability or health condition

  • Mission: Break down barriers to opportunity: By reforming our childcare and education systems, to make sure there is no class ceiling on the ambitions of young people in Britain

    Policy Outcome 7: Creating a pipeline of opportunities: For the contract workforce, reducing barriers to entry for under-represented groups.

    • Understanding of the issues affecting the development of new skills by target cohort
    • Understanding of the underlying factors affecting improvements to reduce barriers to entry and training schemes for the target cohort(s) related to the contract workforce
    • Understanding of issues relating to entering the contract workforce
    • Creation of outreach activities to create a pipeline of employees for the future contract delivery
    • Content of the outreach activity is designed to suit the target cohort

  • Mission: Build an NHS fit for the future: That is there when people need it; with fewer lives lost to the biggest killers; in a fairer Britain, where everyone lives well for longer.

    Policy Outcome 8: Increasing productivity through physical and mental wellbeing: In the supply chain and communities in the relevant area.

    • Understanding of issues relating to health and wellbeing, including physical and mental health, in the contract workforce
    • Understanding barriers to access to health and social care services or employment opportunities e.g. digital inclusion
    • Inclusive and accessible recruitment practices, development practices and retention policies that support-focused activities including those provided in the Guide for line managers on recruiting, managing and developing which support people with a disability or health condition

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at salesteamUK@objective.com. Tell them what format you need. It will help if you say what assistive technology you use.