Cloud Engineering Services / IT Consultancy
HC provides expert technical resources with extensive experience delivering cloud projects. Following industry and vendor best practices throughout project lifespan, we ensure a secure, efficient and value for money service. Our experts are skilled across a wide range of ICT Infrastructure including; Datacentre, Hosting, Cloud, Storage and Network security.
Features
- Innovative cloud based solutions delivered by market leading experts
- Technical design and solution development
- Flexible access to highly skilled & qualified cloud engineers
- Mixture of on-premise and remote resource
- Engineers available within short timescales with rapid on-boarding
- Network Design and Implementation
- Desktop, Server and Network Support Engineers
Benefits
- Extend your team's capacity when faced with limited resource
- Flexible to accommodate changes and emergencies
- Ability to rapidly deploy & scale teams to meet requirements
- Reduce risk by using best practice & quality standards
- Experienced and accredited technical resources
- Processes aligned to ISO:9001 standards and industry-recognised methodologies
- Ability to design methodology to best suit environment
- Complete delivery of IT infrastructure and Digital Transformation Projects
- Scalable to customer and project demands
- Stakeholder focused delivery with clear communication strategies
Pricing
£325 to £1,050 a unit a day
Service documents
Request an accessible format
Framework
G-Cloud 13
Service ID
4 7 6 6 8 4 4 4 1 3 0 7 6 6 0
Contact
TRUSTED TECHNOLOGY PARTNERSHIP LTD
Sales Account
Telephone: 01425 470888
Email: sales@trusted-technology.co.uk
Planning
- Planning service
- Yes
- How the planning service works
- HC can provide business case production and assistance using practitioner or board level options analysis and appraisal. Security Operating Model and process development with transition and implementation operations experience. We will utilise our board and senior governance roles, combined with technical specialists, Programme and project planning support provision through applied governance oversight.
- Planning service works with specific services
- No
Training
- Training service provided
- Yes
- How the training service works
- Bespoke training and knowledge transfer services are available to customers.
- Training is tied to specific services
- No
Setup and migration
- Setup or migration service available
- Yes
- How the setup or migration service works
- HC can work with the customer to undertake knowledge transfer, enabling their in-house teams. Alternatively we can provide a complete end to end service.
- Setup or migration service is for specific cloud services
- No
Quality assurance and performance testing
- Quality assurance and performance testing service
- No
Security testing
- Security services
- Yes
- Security services type
-
- Security strategy
- Security design
- Cyber security consultancy
- Security incident management
Ongoing support
- Ongoing support service
- Yes
- Types of service supported
-
- Buyer hosting or software
- Hosting or software provided by your organisation
- Hosting or software provided by a third-party organisation
- How the support service works
- We offer a full range of support services through our nationally accredited ITIL service desk, in house teams of qualified developers and support specialists.
Service scope
- Service constraints
- N/A
User support
- Email or online ticketing support
- Email or online ticketing
- Support response times
- Acknowledgement is automated and instant. Response times vary depending on the SLA category assigned.
- User can manage status and priority of support tickets
- Yes
- Online ticketing support accessibility
- None or don’t know
- Phone support
- Yes
- Phone support availability
- 9 to 5 (UK time), 7 days a week
- Web chat support
- No
- Support levels
- We provide an service / account manager on all G-Cloud engagements with responsibility for ensuring customer objectives are met, and that there are no issues with service delivery and customer satisfaction is maximised. Our service / account managers act as an escalation point, and can be reached via phone or email, to respond to issues beyond the control of the team providing the service. Service / account management is included within our service pricing.
Resellers
- Supplier type
- Not a reseller
Staff security
- Staff security clearance
- Staff screening not performed
- Government security clearance
- Up to Developed Vetting (DV)
Standards and certifications
- ISO/IEC 27001 certification
- No
- ISO 28000:2007 certification
- No
- CSA STAR certification
- No
- PCI certification
- No
- Cyber essentials
- Yes
- Cyber essentials plus
- Yes
- Other security certifications
- No
Social Value
- Fighting climate change
-
Fighting climate change
At HC we are committed to tackling the challenges of sustainable development and we operate as a responsible corporate business. We implement practices that promote economic security, social and environmental responsibility and we continuously seek to improve performance in these areas. We are committed to work with our suppliers and customers to improve sustainability performance throughout all our activities. We recycle printer toners, IT waste and cardboard through our partner WasteCare and the Council Recycling Scheme. Respecting the environment, HC is focused on reducing the environmental footprint of our customers by innovating highly efficient, integrated appliances and cloud-based security solutions.
At HC, we understand the unprecedented challenge that our customers face in continually improving their sustainability. We utilise innovation to drive environmental responsibility at the core of our strategy. We strive to minimize our environmental impact throughout our value chain, to ensure we are driving the best possible outcomes for sustainability goals and for the planet. We try to demonstrate this commitment in everything we do, by reducing the footprint of our partners products, ensuring they lead the way with energy efficiency, and adhere to compliance and regulations worldwide, and adopting responsible approaches across our daily business operations.
Pricing
- Price
- £325 to £1,050 a unit a day
- Discount for educational organisations
- No