NETCOMPANY UK LIMITED
Microsoft Tenant to Tenant Design and Migration Service
Tenant migrations are very complex with many moving parts. Netcompany, a Microsoft Gold Partner, has a proven track record in Multi-Tenant to Tenant Design Migration services. We use industry best practices, guidelines, and tried-and-tested methodologies, to migrate services such as Subscriptions, M365 Apps, Mailboxes, Intune, SharePoint, OneDrive, Teams and PowerApps.
Features
- Experts in cloud migration activities.
- Highly skilled Microsoft Certified Consultants, with Security Clearance.
- End to end tenant Migration and Architecture services.
- Detailed assessment of the environments.
- Automation of tasks and processes to streamline the migration activities.
- Multiple subscription and licensing opportunities.
- Flexibility and scalable growth with Acquisitions and Mergers.
- Efficient planning for large and complex projects.
- Excellent reporting tools for stakeholder updates.
- Access to Microsoft FastTrack services.
Benefits
- Significant savings in resources, maintenance, and lower real-world costs.
- Multiple services running concurrently during migration for seamless operations.
- Increased compliance to protect valuable information and reputation.
- Enhanced Cyber Security and Monitoring, using industry leading tools.
- Simplified Management of infrastructure in a single online portal.
- Opportunities to adopt new company Branding.
- Location Changes. All services hosted in fewer environments.
- Greater chance of Adoption and acceptance, with better decision making.
- Low-risk migration strategies with full Microsoft support.
- Maintaining business continuity and readiness.
Pricing
Service documents
Request an accessible format
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Framework
G-Cloud 15
Service ID
4 7 7 9 3 3 5 3 0 7 8 9 2 3 0
Contact
NETCOMPANY UK LIMITED
Bid Team
Telephone: +44 203 318 2133
Email: info.uk@netcompany.com
About your service
- Service categories
-
Cloud Support Services
Cloud Migration Planning
- Capability analysis
- Enterprise architecture
- Cloud gap assessment
- Architecture options analysis
- Delivery Road-mapping
- Other
Service scope
- Service constraints
- No constraints are envisaged. Each service will be tailored to meet the client’s support requirements and priced accordingly. Please see attached T&Cs.
User support
- Email or online ticketing support
- Yes
- Support response times
-
Netcompany will respond to tickets within the agreed Service Level Agreement. The response time will depend on the agreed service levels, whilst on an operational level impact and urgency of the issue are assessed to determine the priority.
Current typical client’s reponse time range from 15 minutes to 2 hours, however we would deliver outside of these typical time scales if requested by client. - User can manage status and priority of support tickets
- Yes
- Online ticketing support accessibility
- WCAG 2.2 AA
- Phone support
- Yes
- Phone support availability
- 24 hours, 7 days a week
- Web chat support
- Yes
- Web chat support availability
- 24 hours, 7 days a week
- Web chat support accessibility standard
- WCAG 2.2 AA
- Web chat accessibility testing
- Web chat accessibility is delivered based on user demand. Within our ServiceNow instance, we can configure web chat to support accessibility features including speech recognition via ServiceNow capabilities (e.g. Now Assist and voice interactions) and user-controlled browser accessibility tools such as Text Adjust. Accessibility options are requestable via our service catalogue.
- Support levels
-
Netcompany has a base set of industry-standard support levels providing a reference for clients to enable decisions around their requirements. These support levels can be customised as required to meet the specific client support requirements.
Our reference support levels are:
Minimum Viable Support
Mon-Fri 09:00-17:00 (Excluding UK bank holidays)
P1 resolution Reasonable Endeavours
P2 Resolution Reasonable Endeavours
P3 Resolution Reasonable Endeavours
P4 Resolution Reasonable Endeavours
Service Reporting Volumetric Only
Bronze Support
Mon-Fri 09:00-17:00 (Excluding UK bank holidays)
P1 resolution 8 Hours
P2 Resolution 16 Hours
P3 Resolution 40 Hours
P4 Resolution 120 Hours
Service Reporting Monthly
Silver Support
Mon-Fri 09:00-17:00 (Including UK bank holidays)
24/7*365 engineering OnCall for P1/P2 incidents.
P1 resolution 4 Hours
P2 Resolution 8 Hours
P3 Resolution 20 Hours
P4 Resolution 80 Hours
Service Reporting Monthly
Gold Support
Mon-Fri 09:00-17:00 (Excluding UK bank holidays)
24/7*365 engineering OnCall for P1/P2 incidents.
P1 resolution 4 Hours
P2 Resolution 8 Hours
P3 Resolution 10 Hours
P4 Resolution 50 Hours
Service Reporting Monthly
OnCall, Incident and response times are customised to meet specific client needs. Support cost is calculated based on the scope and scale of the solution. - AI chatbot
- Yes
Resellers
- Supplier type
- Reseller providing extra features and support
- Organisation whose services are being resold
- Microsoft Services, Amazon, Oracle, Google, Specific specialist services as required.
Staff security
- Staff security clearance
- Conforms to BS7858:2019
- Government security clearance
- Developed Vetting (DV)
Pricing
- Discount for educational organisations
- No
Architecture roles
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Trainee business architect | £685.00 | £617.00 |
| Associate business architect | £935.00 | £842.00 |
| Business architect | £1,055.00 | £950.00 |
| Lead business architect | £1,265.00 | £1,139.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Data architect | £1,055.00 | £950.00 |
| Senior data architect | £1,265.00 | £1,139.00 |
| Chief data architect | £1,430.00 | £1,287.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Enterprise architect | £1,055.00 | £950.00 |
| Senior enterprise architect | £1,265.00 | £1,139.00 |
| Lead enterprise architect | £1,430.00 | £1,287.00 |
| Principal enterprise architect | £1,785.00 | £1,607.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Associate network architect | £935.00 | £842.00 |
| Network architect | £1,055.00 | £950.00 |
| Lead network architect | £1,430.00 | £1,287.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Security architect | £1,265.00 | £1,139.00 |
| Lead security architect | £1,265.00 | £1,139.00 |
| Principal security architect | £1,785.00 | £1,607.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Associate solution architect | £935.00 | £842.00 |
| Solution architect | £1,055.00 | £950.00 |
| Senior solution architect | £1,265.00 | £1,139.00 |
| Lead solution architect | £1,430.00 | £1,287.00 |
| Principal solution architect | £1,785.00 | £1,607.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Associate technical architect | £935.00 | £842.00 |
| Technical architect | £1,055.00 | £950.00 |
| Senior technical architect | £1,265.00 | £1,139.00 |
| Lead technical architect | £1,430.00 | £1,287.00 |
| Principal technical architect | £1,785.00 | £1,607.00 |
Chief digital and data roles
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Chief data officer | £1,785.00 | £1,607.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Chief information security officer | £1,785.00 | £1,607.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Chief technology officer | £1,785.00 | £1,607.00 |
Cyber security roles
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Lead cyber security audit and assurance | £1,265.00 | £1,139.00 |
| Principal cyber security audit and assurance | £1,785.00 | £1,607.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Associate cyber security governance and risk manager | £935.00 | £842.00 |
| Lead cyber security governance and risk manager | £1,265.00 | £1,139.00 |
| Principal cyber security governance and risk manager | £1,785.00 | £1,607.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Associate cyber security monitoring | £935.00 | £842.00 |
| Lead cyber security monitoring | £1,265.00 | £1,139.00 |
| Principal cyber security monitoring | £1,785.00 | £1,607.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Associate cyber incident response | £935.00 | £842.00 |
| Lead cyber security incident response | £1,265.00 | £1,139.00 |
| Principal cyber security incident response | £1,785.00 | £1,607.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Associate cyber security vulnerability management | £935.00 | £842.00 |
| Lead cyber security vulnerability management | £1,265.00 | £1,139.00 |
| Principal cyber security vulnerability management | £1,785.00 | £1,607.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Associate cyber security digital forensics | £935.00 | £842.00 |
| Lead cyber security digital forensics | £1,265.00 | £1,139.00 |
| Principal cyber security digital forensics | £1,785.00 | £1,607.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Associate cyber security testing | £935.00 | £842.00 |
| Lead cyber security penetration testing | £1,265.00 | £1,139.00 |
| Principal cyber security testing | £1,785.00 | £1,607.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Associate cyber security secure systems architecture and design | £935.00 | £842.00 |
| Lead cyber security secure systems architecture and design | £1,265.00 | £1,139.00 |
| Principal cyber security secure systems architecture and design | £1,785.00 | £1,607.00 |
Data roles
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Trainee analytics engineer | £685.00 | £617.00 |
| Analytics engineer | £935.00 | £842.00 |
| Senior analytics engineer | £1,055.00 | £950.00 |
| Lead analytics engineer | £1,265.00 | £1,139.00 |
| Head of analytics engineering | £1,785.00 | £1,607.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Associate analyst | £935.00 | £842.00 |
| Data analyst | £1,055.00 | £950.00 |
| Senior data analyst | £1,265.00 | £1,139.00 |
| Principal data analyst | £1,785.00 | £1,607.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Data engineer | £1,055.00 | £950.00 |
| Senior data engineer | £1,055.00 | £950.00 |
| Lead data engineer | £1,265.00 | £1,139.00 |
| Head of data engineering | £1,430.00 | £1,287.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Data ethics lead | £1,430.00 | £1,287.00 |
| Head of data ethics | £1,785.00 | £1,607.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Data governance manager | £1,430.00 | £1,287.00 |
| Lead data governance manager | £1,430.00 | £1,287.00 |
| Head of data governance | £1,785.00 | £1,607.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Trainee data scientist | £685.00 | £617.00 |
| Associate data scientist | £685.00 | £617.00 |
| Data scientist | £1,055.00 | £950.00 |
| Principal data scientist | £1,785.00 | £1,607.00 |
| Lead data scientist | £1,265.00 | £1,139.00 |
| Head of data science | £1,430.00 | £1,287.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Senior machine learning engineer | £1,055.00 | £950.00 |
| Lead machine learning engineer | £1,265.00 | £1,139.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Associate performance analyst | £685.00 | £617.00 |
| Performance analyst | £935.00 | £842.00 |
| Senior performance analyst | £1,265.00 | £1,139.00 |
| Lead performance analyst | £1,265.00 | £1,139.00 |
| Head of performance analysis | £1,430.00 | £1,287.00 |
IT operations roles
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Associate application operations engineer | £655.00 | £590.00 |
| Application operations engineer | £725.00 | £653.00 |
| Senior application operations engineer | £850.00 | £765.00 |
| Lead application operations engineer | £1,255.00 | £1,130.00 |
| Principal application operations engineer | £1,785.00 | £1,607.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Business relationship manager | £850.00 | £765.00 |
| Senior business relationship manager | £1,255.00 | £1,130.00 |
| Lead business relationship manager | £1,255.00 | £1,130.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Configuration analyst | £655.00 | £590.00 |
| Change and release analyst | £725.00 | £653.00 |
| Change and release manager | £1,055.00 | £950.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Operations analyst | £725.00 | £653.00 |
| Senior operations analyst | £850.00 | £765.00 |
| Operational control manager | £1,055.00 | £950.00 |
| Head of command and control | £1,255.00 | £1,130.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Associate end user computing engineer | £655.00 | £590.00 |
| End user computing engineer | £725.00 | £653.00 |
| Senior end user computing engineer | £850.00 | £765.00 |
| Lead end user computing engineer | £1,255.00 | £1,130.00 |
| Principal end user computing engineer | £1,785.00 | £1,607.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| IT service analyst | £725.00 | £653.00 |
| IT service manager | £850.00 | £765.00 |
| Senior IT service manager | £1,055.00 | £950.00 |
| Head of IT service management | £1,255.00 | £1,130.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Incident manager | £850.00 | £765.00 |
| Major incident manager | £1,055.00 | £950.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Associate infrastructure engineer | £655.00 | £590.00 |
| Infrastructure engineer | £725.00 | £653.00 |
| Senior infrastructure engineer | £850.00 | £765.00 |
| Lead infrastructure engineer | £1,055.00 | £950.00 |
| Principal infrastructure engineer | £1,255.00 | £1,130.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Associate infrastructure operations engineer | £655.00 | £590.00 |
| Infrastructure operations engineer | £725.00 | £653.00 |
| Senior infrastructure operations engineer | £850.00 | £765.00 |
| Lead infrastructure operations engineer | £1,055.00 | £950.00 |
| Principal infrastructure operations engineer | £1,255.00 | £1,130.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Problem analyst | £725.00 | £653.00 |
| Problem manager | £850.00 | £765.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Service desk analyst | £655.00 | £590.00 |
| Senior service desk analyst | £725.00 | £653.00 |
| Service desk manager | £850.00 | £765.00 |
| Head of service desk | £1,055.00 | £950.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Service acceptance analyst | £725.00 | £653.00 |
| Service readiness analyst | £725.00 | £653.00 |
| Service transition manager | £1,055.00 | £950.00 |
| Lead service transition manager | £1,255.00 | £1,130.00 |
Product and delivery roles
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Trainee business analyst | £655.00 | £590.00 |
| Junior business analyst | £925.00 | £833.00 |
| Business analyst | £1,055.00 | £950.00 |
| Senior business analyst | £1,190.00 | £1,071.00 |
| Lead business analyst | £1,320.00 | £1,188.00 |
| Head of business analysis | £1,785.00 | £1,607.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Associate delivery manager | £655.00 | £590.00 |
| Delivery manager | £1,190.00 | £1,071.00 |
| Senior delivery manager | £1,320.00 | £1,188.00 |
| Head of (Agile) delivery management | £1,785.00 | £1,607.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Digital portfolio analyst | £925.00 | £833.00 |
| Digital portfolio manager | £1,055.00 | £950.00 |
| Senior digital portfolio manager | £1,190.00 | £1,071.00 |
| Head of portfolio | £1,320.00 | £1,188.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Associate product manager | £655.00 | £590.00 |
| Product manager | £1,055.00 | £950.00 |
| Senior product manager | £1,190.00 | £1,071.00 |
| Lead product manager | £1,190.00 | £1,071.00 |
| Head of product | £1,320.00 | £1,188.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Programme delivery manager | £1,785.00 | £1,607.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Service owner | £1,785.00 | £1,607.00 |
Quality assurance testing (QAT) roles
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Tester (QAT) | £725.00 | £653.00 |
| QAT analyst | £860.00 | £774.00 |
| Senior QAT analyst | £1,055.00 | £950.00 |
| Lead QAT analyst | £1,255.00 | £1,130.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Tester (test engineer) | £725.00 | £653.00 |
| Test engineer | £860.00 | £774.00 |
| Senior test engineer | £1,055.00 | £950.00 |
| Lead test engineer | £1,255.00 | £1,130.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Test manager | £1,255.00 | £1,130.00 |
| Head of test | £1,255.00 | £1,130.00 |
Software development roles
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Apprentice DevOps engineer | £555.00 | £500.00 |
| Junior DevOps engineer | £685.00 | £617.00 |
| DevOps engineer | £935.00 | £842.00 |
| Senior DevOps engineer | £1,055.00 | £950.00 |
| Senior DevOps engineer - management | £1,265.00 | £1,139.00 |
| Lead DevOps engineer | £1,265.00 | £1,139.00 |
| Lead DevOps engineer - management | £1,430.00 | £1,287.00 |
| Principal DevOps engineer | £1,430.00 | £1,287.00 |
| Principal DevOps engineer - management | £1,785.00 | £1,607.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Apprentice frontend developer | £555.00 | £500.00 |
| Junior frontend developer | £685.00 | £617.00 |
| Frontend developer | £935.00 | £842.00 |
| Senior frontend developer | £1,055.00 | £950.00 |
| Lead frontend developer | £1,265.00 | £1,139.00 |
| Head of frontend development | £1,430.00 | £1,287.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Apprentice developer | £555.00 | £500.00 |
| Junior developer | £685.00 | £617.00 |
| Developer | £935.00 | £842.00 |
| Senior developer | £1,055.00 | £950.00 |
| Senior developer - management | £1,265.00 | £1,139.00 |
| Lead developer | £1,430.00 | £1,287.00 |
| Lead developer - management | £1,430.00 | £1,287.00 |
| Principal developer | £1,430.00 | £1,287.00 |
| Principal developer - management | £1,785.00 | £1,607.00 |
User-centred design roles
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Junior accessibility specialist | £685.00 | £617.00 |
| Accessibility specialist | £935.00 | £842.00 |
| Senior accessibility specialist | £1,055.00 | £950.00 |
| Head of accessibility | £1,265.00 | £1,139.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Associate content designer | £685.00 | £617.00 |
| Junior content designer | £935.00 | £842.00 |
| Content designer | £1,055.00 | £950.00 |
| Senior content designer | £1,265.00 | £1,139.00 |
| Lead content designer | £1,265.00 | £1,139.00 |
| Head of content design | £1,430.00 | £1,287.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Content strategist | £1,430.00 | £1,287.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Associate graphic designer | £685.00 | £617.00 |
| Junior graphic designer | £935.00 | £842.00 |
| Graphic designer | £1,055.00 | £950.00 |
| Senior graphic designer | £1,265.00 | £1,139.00 |
| Lead graphic designer | £1,430.00 | £1,287.00 |
| Head of graphic design | £1,430.00 | £1,287.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Associate interaction designer | £685.00 | £617.00 |
| Junior interaction designer | £935.00 | £842.00 |
| Interaction designer | £1,055.00 | £950.00 |
| Senior interaction designer | £1,265.00 | £1,139.00 |
| Lead interaction designer | £1,430.00 | £1,287.00 |
| Head of interaction design | £1,785.00 | £1,607.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Associate service designer | £685.00 | £617.00 |
| Junior service designer | £935.00 | £842.00 |
| Service designer | £1,055.00 | £950.00 |
| Senior service designer | £1,265.00 | £1,139.00 |
| Lead service designer | £1,430.00 | £1,287.00 |
| Head of service design | £1,785.00 | £1,607.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Technical writer | £1,055.00 | £950.00 |
| Lead technical writer | £1,265.00 | £1,139.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Associate user researcher | £685.00 | £617.00 |
| Junior user researcher | £935.00 | £842.00 |
| User researcher | £1,055.00 | £950.00 |
| Senior user researcher | £1,265.00 | £1,139.00 |
| Lead user researcher | £1,430.00 | £1,287.00 |
| Head of user research | £1,785.00 | £1,607.00 |
Non-mandatory Standards and certifications
- ISO/IEC 27001 certification
- Yes
- Who accredited the ISO/IEC 27001
- DNV - Business Assurance
- ISO/IEC 27001 accreditation date
- Sunday 12 July 2020
- What the ISO/IEC 27001 doesn’t cover
-
Our ISO/IEC 27001 certification is scoped to the planning, design, and delivery of IT services and associated services for specified customer contracts, as defined in the Statement of Applicability version 2.0.
Activities, systems, and processes that fall outside this scope — such as any non-IT services, internal corporate functions not involved in service delivery, or activities unrelated to specified customer contracts — are not covered by the certification - ISO 28000:2022 certification
- No
- ISO 9001 certification
- Yes
- Who accredited the ISO 9001 certification
- DNV - Business Assurance
- ISO 9001 accreditation date
- Saturday 4 June 2022
- What the ISO 9001 doesn’t cover
-
Our ISO 9001 certification is scoped to the planning, design, and delivery of IT services and associated services, as defined within our Quality Management System.
Activities, systems, and processes that fall outside this scope — such as non-IT services, internal corporate functions not directly related to the delivery of IT services, or activities unrelated to customer service delivery — are not covered by the certification - Quality management systems (QMS)
- Yes
- CSA STAR certification
- No
- PCI certification
- No
- Cyber essentials
- Yes
- Please provide your Cyber Essentials Certificate Number
- 5f314a1c-6680-4dae-94a2-ad6e07ee8316
- Cyber essentials plus
- Yes
- Please provide your Cyber Essentials Plus Certificate Number
- 676f5ede-c545-4843-ad1a-9247348f5a69
- Other security certifications
- No
Social value
- Section B - Commitment for Future: Delivery
-
-
Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.
Policy Outcome 1: Fair work: That offers fair wages and good working conditions. Help people get a job, stay in work, and progress in their careers, with good employment opportunities across the country. Notes: Where there is a large proportion of labour costs in the contract, commercial teams should consider MAC in Outcome 1 as a priority
- New or retained jobs on the contract workforce in the relevant area that meet the criteria set out in MAC 1b, 1c and 1d
- New apprenticeships on the contract workforce in the relevant area that meet the criteria set out in MAC 1b
- Providing opportunities for, and measuring and monitoring of, staff workforce conditions over time, including employee engagement, involvement in decision-making and satisfaction and adapting to any changes in the results, with clear processes for acting on issues identified
- Plans to engage the contract workforce in deciding the most important workplace issues to address
- Activities that support an environment where staff are educated about, and feel empowered to, address their physical wellbeing
- Activities that support an environment where staff are educated about and feel empowered to report and address bullying and harassment
- Activities to cascade good practice on fair working conditions throughout the supply chain
- Payment of more than the National Minimum Wage or National Living Wage (as appropriate) to the contract workforce
- Monitoring and reporting of gender and ethnicity pay gaps and plans to address them where necessary
- Entitlement to sick pay for the contract workforce, with provision in place for any staff who do not meet the earnings threshold for statutory sick pay, payment of sick pay from day one of absence and payment of staff on the contract workforce who are off sick a replacement income of 100% of their usual earnings for as long as possible
- Understanding of in-work progression issues affecting the market, industry or sector relevant to the contract, and in the supplier’s own organisation and those of its key sub-contractors
- Measures to support in-work progression to help people in the contract workforce, to move into higher paid work by developing new skills relevant to the contract
- Support for the contract workforce by providing career advice, and providing opportunities for staff working on the contract with in-work progression career development into known skills shortages or high growth areas
- Support for educational attainment relevant to the contract, including training schemes that address skills gaps and result in recognised qualifications
- Volunteering opportunities for staff
- Understanding of the modern slavery risks and issues affecting the market, industry, sector or country (of origin or of source) relevant to the contract, and the workforce in the supplier’s own organisation and those of its key subcontractors
- Measures to identify, mitigate and manage modern slavery risks relating to the contract and how these will be implemented
- Outline policies and practices to be applied to or put in place for the contract to mitigate and manage modern slavery risks, including: Pre-employment checks, recruitment practices. Workplace conditions, safeguarding plans and processes in place and regular monitoring with relevant groups considered, which may include sampling
- How to ensure business decisions re: price/cost, short lead times, payment timescales do not create modern slavery risks in the supply chain
- Means of influencing staff, suppliers, customers, communities and/or any other appropriate stakeholders with respect to modern slavery risks relating to the contract
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Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.
Policy Outcome 2: Skills for growth: Supporting growth sectors and addressing skills gaps.
- Understanding of employment and relevant skills issues, and of the education and training issues relating to the contract. Illustrative examples: demographics, skills shortages, new opportunities in high growth sectors, geographic/local community and skills/employment challenges
- Support for educational attainment relevant to the contract, including training schemes that address skills gaps and result in recognised qualifications
- Activities to support relevant sector related skills growth and sustainability in the contract workforce. Illustrative examples: careers talks, curriculum support, literacy support, safety talks and volunteering
- Delivery of apprenticeships, supported internships and T Level industry placement opportunities (Level 2, 3 and 4+) in relation to the contract
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Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.
Policy Outcome 3: Resilient, innovative and flexible supply chains: Support economic growth through enabling resilient businesses, opportunities for small businesses and voluntary, community and social enterprises
- Understanding of the types of businesses in the market and the level of participation by new businesses, entrepreneurs, start-ups, SMEs, VCSEs and mutuals
- Activities to identify opportunities to open up sub-contracts under the prime contract to a diverse range of businesses, including new businesses, entrepreneurs, start-ups, SMEs, VCSEs and mutuals
- Plans for engaging a diverse range of businesses in engagement activities prior to appointing subcontractors (including activities prior to award of the main contract and during the contract term)
- Activities that demonstrate a collaborative way to work with a diverse range of businesses as part of the supply chain
- Advertising of supply chain opportunities openly and to ensure they are accessible to a diverse range of businesses, including advertising all subcontracting opportunities on Contracts Finder
- Ensuring accessibility to contracting and subcontracting opportunities for disabled business owners and employees
- Structuring of the supply chain selection process to ensure fairness (e.g. anti-corruption) and encourages participation by a diverse range of businesses, including with regard to new businesses, entrepreneurs, start-ups, SMEs, VCSEs and mutual
- Understanding of local demographics, needs and opportunities for the co-design of the goods, services and works to be delivered under the contract
- Methods for engaging with different parts of the community (including the education system and charities representing the community) and how communities come together to inform decisions, strategy and projects to leave a positive legacy for future generations
- Measures to involve local stakeholders and/or users in design (e.g. in the design of services, systems, products or buildings)
- Plans for positive actions with community groups.
- Measures for making facilities used in the delivery of the contract available for community groups, education or training
- Measures to engage users and communities and build relationships to increase community integration build trust and influence how the contract is delivered
- Plans to respond flexibly and adapt approaches to community engagement and initiatives
- Support for community-led initiatives relevant to the contract. Illustrative examples: improving transport links; reducing loneliness; helping with English language proficiency; and facilitating social mixing among people with different backgrounds
- Collaborating with anchor institutions and community groups to make facilities available for education, training or community events
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Mission: Make Britain a clean energy superpower: To cut bills, create jobs and deliver security with cheaper, zero-carbon electricity by 2030, accelerating to net zero
Policy Outcome 4: Sustainable procurement practices: Reducing carbon footprints, minimising waste, and promoting the use of clean energy and green technologies.
- Understanding of opportunities for additional environmental benefits delivery in the performance of the contract, including working towards net zero carbon emissions and use of clean energy and green technologies
- Collaborative ways of working with the supply chain to deliver additional environmental benefits in the performance of the contract, including working towards net zero carbon emissions and use of clean energy and green technologies
- Delivery of additional environmental benefits through the performance of the contract, including working towards net zero carbon emissions and use of clean energy and green technologies
- Understanding of how to influence staff, suppliers, customers, communities and/or any other appropriate stakeholders through the delivery of the contract to support climate and nature protection and improvement
- Activities to reconnect people with the environment and increase awareness of ways to protect and enhance it
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Mission: Break down barriers to opportunity: By reforming our childcare and education systems, to make sure there is no class ceiling on the ambitions of young people in Britain
Policy Outcome 6: Employment and training: For those who face barriers to employment
- Understanding of employment and skills issues, and of the skills and employment shortages of high growth sectors relating to the contract
- Creation of employment opportunities particularly for those who face barriers to employment, such as prison leavers, care leavers and/or who are located in deprived areas, and for people in industries with known skills shortages or in high growth sectors
- Delivery of training schemes and programmes to address any identified skills gaps and under-representation in the workforce for the contract (e.g. prison leavers, care leavers, kinship carers, disabled people)
- Advertising, promotional and outreach activities designed to raise awareness of the offer to reach the target cohort
- Understanding of the issues affecting the representation of disabled people in the workforce in the market, industry or sector relevant to the contract, and in the supplier’s own organisation and those of its key sub-contractors
- Collection of the views and expertise of disabled people and their representative organisations on successfully supporting disabled employees or applicants
- Inclusive and accessible recruitment practices, and retention-focused activities, including those provided in the Guide for line managers on recruiting, managing and developing people with a disability or health condition
- Offering a range of quality opportunities with routes of progression if appropriate, e.g. T Level industry placements, students supported into higher level apprenticeships.
- Working conditions which promote an inclusive working environment and promote retention and progression
- Other measures to provide equality of opportunity for disabled people and those with health conditions into employment, including becoming a Disability Confident employer and inclusion of supported businesses in the contract supply chain
- Understanding of the issues affecting inequality in employment, skills and pay in the market, industry or sector relevant to the contract, and in the supplier’s own organisation and those of its key sub-contractors. Measures to tackle inequality in employment, skills and pay in the contract workforce
- Inclusive and accessible development practices, including guidance for line managers on recruiting, managing and developing people with a disability or health condition
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Mission: Break down barriers to opportunity: By reforming our childcare and education systems, to make sure there is no class ceiling on the ambitions of young people in Britain
Policy Outcome 7: Creating a pipeline of opportunities: For the contract workforce, reducing barriers to entry for under-represented groups.
- Understanding of the issues affecting the development of new skills by target cohort
- Understanding of the underlying factors affecting improvements to reduce barriers to entry and training schemes for the target cohort(s) related to the contract workforce
- Other measures to offer development opportunities for the target cohort(s) in the contract workforce
- Advertising, promotional and outreach activities designed to raise awareness of the offer to reach the target cohort
- Understanding of issues relating to entering the contract workforce
- Creation of outreach activities to create a pipeline of employees for the future contract delivery
- Content of the outreach activity is designed to suit the target cohort
- Advertising, promotional and outreach activities designed to raise awareness of the offer to reach the target cohort
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Mission: Build an NHS fit for the future: That is there when people need it; with fewer lives lost to the biggest killers; in a fairer Britain, where everyone lives well for longer.
Policy Outcome 8: Increasing productivity through physical and mental wellbeing: In the supply chain and communities in the relevant area.
- Understanding of issues relating to health and wellbeing, including physical and mental health, in the contract workforce
- Understanding barriers to access to health and social care services or employment opportunities e.g. digital inclusion
- Inclusive and accessible recruitment practices, development practices and retention policies that support-focused activities including those provided in the Guide for line managers on recruiting, managing and developing which support people with a disability or health condition
- Actions to invest in the physical and mental health and wellbeing of the contract workforce
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Service documents
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