SCHOOLASPECT LIMITED

Schoolaspect

Schoolaspect enables schools to manage and monitor all aspects of school improvement, including self evaluation, school improvement/development forms, monitoring, performance management, policy management and staff surveys.

Features

• Use via any browser/device, anytime, anywhere
• For use by all staff including support & governors
• Personalised interactive dashboard
• Centralised evidence bank for all aspects
• Link planning to improvement
• Electronically manage performance development
• Assess staff against Teachers' Standards & other competencies
• Manage policies centrally
• Easily access framework such as Ofsted & SIAMS
• Real-time paperless reporting

Benefits

• Reduces admin time
• Create monitoring forms on the go
• Interactive dashboard prioritises tasks for users
• Centralises all school improvement data
• Engages all staff in school improvement
• Designed to encourage feedback
• Standard templates to save time
• Cease or reduce use of paper
• Automated alerts to keep staff informed
• Automated reminders to help staff manage tasks

£395 to £995 a licence a year

• Free trial available

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at enquiries@schoolaspect.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

478491449190110

Contact

Emma Maltby
01527 916926
enquiries@schoolaspect.com

Service scope

• Software add-on or extension: No
• Cloud deployment model: Private cloud
• Service constraints: No
• System requirements:
  • Subscription required (minimum 12 months)
  • Access to internet

User support

• Email or online ticketing support: Email or online ticketing
• Support response times: Our support team operates 8.30am-5pm Mon-Fri (excluding UK Public and Bank Holidays).
• User can manage status and priority of support tickets: No
• Phone support: Yes
• Phone support availability: 9 to 5 (UK time), Monday to Friday
• Web chat support: No
• Onsite support: Yes, at extra cost
• Support levels: Personalised online training for onboarding purposes is included in the licence fee.; Email & phone support as required, included in the licence fee.; Technical support as required, included in the licence fee.
• Support available to third parties: Yes

Onboarding and offboarding

• Getting started: We fully support users with training online and provide a comprehensive suite of user guides. Onsite training is available at an additional cost.
• Service documentation: Yes
• Documentation formats:
  • HTML
  • PDF
  • Other
• Other documentation formats: Word Document
• End-of-contract data extraction: Users can download any data they have uploaded and any information they have entered can be downloaded via Word documents.; ; Sufficient time and support is allowed at the end of the contract to allow for this.
• End-of-contract process: Time and support is given for schools to access their data.

Using the service

• Web browser interface: Yes
• Supported browsers:
  • Internet Explorer 11
  • Microsoft Edge
  • Firefox
  • Chrome
  • Safari
  • Opera
• Application to install: No
• Designed for use on mobile devices: Yes
• Differences between the mobile and desktop service: There are no differences.
• Service interface: No
• User support accessibility: None or don’t know
• API: No
• Customisation available: Yes
• Description of customisation: There are settings that allow the customisation of the user experience, including objectives, monitoring (lesson observations, learning walks, work scrutiny) standards/competencies etc.

Scaling

• Independence of resources: The server is scalable so resources will automatically scale to fit demand.; ; Any planned maintenance is carried out outside of normal School hours (8.30am to 5.00 pm Monday to Friday excluding statutory public holidays).; ; The service is available 24/7 except for periods where planned maintenance is required.

Analytics

• Service usage metrics: No

Resellers

• Supplier type: Not a reseller

Staff security

• Staff security clearance: Other security clearance
• Government security clearance: Up to Baseline Personnel Security Standard (BPSS)

Asset protection

• Knowledge of data storage and processing locations: Yes
• Data storage and processing locations: United Kingdom
• User control over data storage and processing locations: Yes
• Datacentre security standards: Complies with a recognised standard (for example CSA CCM version 3.0)
• Penetration testing frequency: At least once a year
• Penetration testing approach: In-house
• Protecting data at rest: Other
• Other data at rest protection approach: All Data is backed up daily and stored at a different location for 9 days. Access to live and backed up data is restricted to a single user with 2 factor authentication from a fixed IP
• Data sanitisation process: Yes
• Data sanitisation type: Deleted data can’t be directly accessed
• Equipment disposal approach: In-house destruction process

Data importing and exporting

• Data export approach: All data/information entered by schools is viewable online and can be exported in MS Word format.
• Data export formats: ODF
• Data import formats:
  • CSV
  • ODF
  • Other
• Other data import formats:
  • Photographs
  • Videos
  • Voice recordings
  • Any other electronic format

Data-in-transit protection

• Data protection between buyer and supplier networks: TLS (version 1.2 or above)
• Data protection within supplier network: TLS (version 1.2 or above)

Availability and resilience

• Guaranteed availability: Schoolaspect will use all commercially reasonable efforts to make Schoolaspect online system available with a Monthly Uptime Percentage of at least 99.5%. This does not include downtime due to system updates which is scheduled out of hours and where possible performed at weekends.
• Approach to resilience: Schoolaspect uses the same AWS cloud based infrastructure used by many banks and is equipped with the strict security measures. All data is backed up daily and kept for 9 days. It is then destroyed.
• Outage reporting: Email alerts.

Identity and authentication

• User authentication needed: Yes
• User authentication: Username or password
• Access restrictions in management interfaces and support channels: Login names and passwords are assigned to system administrators who can limit access to specified personnel only, and assign appropriate role-based permissions.; ; The server can only be accessed via a fixed IP address at our registered office. In addition 2 factor authentication is necessary to access the server.
• Access restriction testing frequency: At least once a year
• Management access authentication: 2-factor authentication

Audit information for users

• Access to user activity audit information: Users contact the support team to get audit information
• How long user audit data is stored for: At least 12 months
• Access to supplier activity audit information: Users contact the support team to get audit information
• How long supplier audit data is stored for: At least 12 months
• How long system logs are stored for: At least 12 months

Standards and certifications

• ISO/IEC 27001 certification: No
• ISO 28000:2007 certification: No
• CSA STAR certification: No
• PCI certification: No
• Cyber essentials: No
• Cyber essentials plus: No
• Other security certifications: No

Security governance

• Named board-level person responsible for service security: Yes
• Security governance certified: No
• Security governance approach: Access to servers is secured using multi factor authentication and is only accessible from a fixed IP. This access is restricted to only those staff needing access to servers for maintenance and system updates.
• Information security policies and processes: All data is stored on secure cloud based servers No school data is downloaded or printed and is only viewed when required to do so to perform customer support. More details of our security policy are available on request.

Operational security

• Configuration and change management standard: Supplier-defined controls
• Configuration and change management approach: Only service effecting faults are updated during working hours. All other updates are scheduled out of hours. All updated are tested in house before release to mitigate any adverse impact for users. Major updates are first Beta Tested with selected users before release to all users.
• Vulnerability management type: Supplier-defined controls
• Vulnerability management approach: The latest cloud based servers are used where server / operating system security updates are automatically kept up to date. Server resources automatically adjust to accommodate expanding system needs so there are no resource constraints.
• Protective monitoring type: Supplier-defined controls
• Protective monitoring approach: Server monitoring is performed via our cloud based hosting company (AWS), where system performance dashboard is used to measured and control server settings. System logging is used to record and monitor any issues with the system.
• Incident management type: Supplier-defined controls
• Incident management approach: All incidents are logged and tracked using an online incident tracking software (Zendesk). Incidents received via our website are automatically logged and issues received via email or by phone are logged manually. All incidents are acknowledged and customers receive daily updates of any unresolved issue. All commercially viable steps are made to prevent any loss of service.

Secure development

• Approach to secure software development best practice: Supplier-defined process

Public sector networks

• Connection to public sector networks: No

Social Value

• Social Value:

  Social Value

  • Fighting climate change
  • Covid-19 recovery
  • Tackling economic inequality
  • Equal opportunity
  • Wellbeing

  Fighting climate change

  Staff are committed to fighting climate change in all ways possible. This includes working from home remotely (there is no office), arrange online meetings where possible, recycle where possible, ensure that all lights and heating use is kept to a minimum and where possible reducing our carbon footprint.

  Covid-19 recovery

  Schoolaspect is committed to supporting schools and colleges with their Covid-19 recovery with free online support and training.

  Tackling economic inequality

  Staff at Schoolaspect are committed to tackling economic inequality wherever possible.

  Equal opportunity

  Schoolaspect has an equal opportunity policy, which is followed by all staff.

  Wellbeing

  Schoolaspect is committed to staff wellbeing and regularly reviews working practices in line with this commitment.; ; Schoolaspect also supports schools in reducing workload and empowering staff in all aspects of school improvement.

Pricing

• Price: £395 to £995 a licence a year
• Discount for educational organisations: No
• Free trial available: Yes
• Description of free trial: We offer a two month guarantee. Full access is granted, including support and training, during this period.
• Link to free trial: N/a

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at enquiries@schoolaspect.com. Tell them what format you need. It will help if you say what assistive technology you use.