ATCH Ltd

5G Architecture and Security Design Service

ATCH's 5G Security and Architecture enables transformation from current and legacy telecommunications architectures to modern telecommunication architectures. Drawing on over 50 years of experience in global telecommunications to balance innovation with security and privacy needs.

Features

• Future Telecommunications Strategy Development
• 5G Architecture Design
• 5G Security Design
• 5G Operating Model Design
• 5G Innovation and experimentation Labs
• User Service Design
• Network re-engineering support

Benefits

• Balances security with innovation
• Supports policy development based on evidence and experience
• Access to rare global telecommunications expertise
• Puts Innovation at the heart of future telecommunications

£555 to £1,741 a unit

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at tim@atch.tech. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

479482829580883

Contact

Tim Harris
07770 395499
tim@atch.tech

Planning

• Planning service: Yes
• How the planning service works: After initial contact, an order will be raised, fully detailing the service that will be provided. Upon agreement to the order the service will be provisioned. Thereafter, our experts generally deliver in line with the principles and processes identified in the PRINCE 2 methodology, incorporating SCRUM development concepts where project demands dictate.
• Planning service works with specific services: No

Training

• Training service provided: No

Setup and migration

• Setup or migration service available: Yes
• How the setup or migration service works: Every project environment is different. It is not therefore easy to describe in the abstract exactly how a migration project will be initiated and evolve. However, it is highly probable that, whatever the project circumstances, the migration will be delivered in line with the principles and processes identified in the PRINCE 2 methodology, incorporating SCRUM concepts where the project requires development activity,
• Setup or migration service is for specific cloud services: No

Quality assurance and performance testing

• Quality assurance and performance testing service: No

Security testing

• Security services: Yes
• Security services type:
  • Security strategy
  • Security risk management
  • Security design
  • Cyber security consultancy

Ongoing support

• Ongoing support service: Yes
• Types of service supported:
  • Buyer hosting or software
  • Hosting or software provided by your organisation
  • Hosting or software provided by a third-party organisation
• How the support service works: The service is completely buyer-situation-dependent. Each assignment will be different in terms of both the nature and volume of support required, within the range of platform expertise enjoyed by ATCH.

Service scope

• Service constraints: Support is delivered only from our offices at Dorset Innovation Park, via the Internet or dedicated communications channels, but with full service desk -type ticketing and administration support.

User support

• Email or online ticketing support: Email or online ticketing
• Support response times: ATCH's preferred contact method is telephone, in which case one might say that response is immediate. Emailed communications to support@atch.tech, or Instant Message, are opened by an engineer within 15 minutes of arrival. A ticket is opened in our Service/Customer Management system, an automated notification of ticket number is emailed back to the originator and a resolution will be delivered according to our principal service target of resolution time, based upon the Severity level of the matter. Severity level criteria are pre-defined. This process applies identically 24 hours a day, 7 days a week.
• User can manage status and priority of support tickets: Yes
• Online ticketing support accessibility: None or don’t know
• Phone support: Yes
• Phone support availability: 24 hours, 7 days a week
• Web chat support: Web chat
• Web chat support availability: 24 hours, 7 days a week
• Web chat support accessibility standard: None or don’t know
• How the web chat support is accessible: Nature and availability of Web Chat is by individual arrangement with customer.
• Web chat accessibility testing: None as of this date.
• Support levels: ATCH's support is based on the principle that your communication will be dealt with by an Engineer, not a Call Centre Agent. Support is included in the hosting rate.

Resellers

• Supplier type: Not a reseller

Staff security

• Staff security clearance: Conforms to BS7858:2019
• Government security clearance: Up to Developed Vetting (DV)

Standards and certifications

• ISO/IEC 27001 certification: No
• ISO 28000:2007 certification: No
• CSA STAR certification: No
• PCI certification: No
• Cyber essentials: No
• Cyber essentials plus: No
• Other security certifications: No

Social Value

• Social Value:

  Social Value

  • Fighting climate change
  • Tackling economic inequality
  • Equal opportunity
  • Wellbeing

  Fighting climate change

  ssessing, and regularly re-assessing, the environmental effects of the Company’s activities or services - which shall then either be eliminated or effectively controlled. This will be carried out to meet or exceed all regulatory requirements relating to the environment. •Advocating employee involvement in all environmental matters, and providing suitable training and support to all employees with regards to the environmental policy. •Minimising waste to the lowest practical level, whilst ensuring its disposal in a diligent and responsible manner. •Reducing to a minimum all unnecessary use of materials, resources, and energy. •Promoting the use of recyclable and renewable materials. •Preventing pollution and continuously improving Environmental Management and performance. •Complying with all applicable legal requirements, and any other requirements relating to our engagement with the environment. •Conducting reviews in light of any new knowledge, change of legislation, or public concern.

  Tackling economic inequality

  We tackle economic inequality by stimulating personal and professional development of our staff.

  Equal opportunity

  We encourage equality, diversity and inclusion among our workforce, and eliminating unlawful discrimination. Our aim is for our workforce to be truly representative of all sections of society and our customer and for each employee to feel respected and able to give their best. Our commitments include training managers and other employees about their rights and responsibilities under the equality, diversity and inclusion policy. Responsibilities include staff conducting themselves to help the organisation provide equal opportunities in employment and prevent bullying, harassment, victimisation and unlawful discrimination.

  Wellbeing

  We make each employee feel valued and appreciated in their job as the Company believes the best performance of staff is from happy and satisfied staff. We have a number of employees development and social activities as well as maintaining a good work/life balance .

Pricing

• Price: £555 to £1,741 a unit
• Discount for educational organisations: No

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at tim@atch.tech. Tell them what format you need. It will help if you say what assistive technology you use.