Isotoma Ltd

Web penetration testing

Even when hosting in the cloud, the security of your web application is your responsibility. Isotoma's penetration testing service helps ensure your application is secure against the most common techniques used by hackers today.

Features

• Expert setup
• Remediation consultancy
• Regular automated scanning
• Vulnerability tracking and management
• Integrate with your existing Continuous Integration
• Scans javascript and Flash
• Thorough assessment of OWASP vulnerabilities
• Confirmation of discovered flaws
• Dynamic fuzzing of arbitrary protocols
• Intelligent authentication

Benefits

• Major cost savings vs manual penetration testing
• Flexible pricing and configuration model
• Identify out of date patches
• Identify known vulnerable software
• Helps ensure GDPR compliance
• Ensures stakeholders of ongoing consistent security compliance

£1,000 to £2,000 an instance

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at enquiries@isotoma.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

479882565913788

Contact

Andy Theyers
01904313980
enquiries@isotoma.com

Service scope

• Software add-on or extension: No
• Cloud deployment model:
  • Public cloud
  • Private cloud
  • Community cloud
  • Hybrid cloud
• Service constraints: No
• System requirements: Access to web application over the Internet

User support

• Email or online ticketing support: Email or online ticketing
• Support response times: SLA dependent
• User can manage status and priority of support tickets: Yes
• Online ticketing support accessibility: WCAG 2.1 AA or EN 301 549
• Phone support: Yes
• Phone support availability: 9 to 5 (UK time), Monday to Friday
• Web chat support: No
• Onsite support: Yes, at extra cost
• Support levels: Technical account manager provides support as required, within limits in the service definition document.
• Support available to third parties: Yes

Onboarding and offboarding

• Getting started: We provide telephone or video conference consultation to explore your needs and specify the requirements. We will then configure the service on your behalf.
• Service documentation: Yes
• Documentation formats:
  • ODF
  • PDF
• End-of-contract data extraction: Historical reporting data can be exported as CSV, or a full PDF can be generated.
• End-of-contract process: We will generate a PDF comprising all of your scan results, on request, as part of the contract price.

Using the service

• Web browser interface: Yes
• Supported browsers:
  • Microsoft Edge
  • Firefox
  • Chrome
  • Safari
  • Opera
• Application to install: No
• Designed for use on mobile devices: No
• Service interface: No
• User support accessibility: WCAG 2.1 AA or EN 301 549
• API: No
• Customisation available: No

Scaling

• Independence of resources: Scalable cloud service.

Analytics

• Service usage metrics: No

Resellers

• Supplier type: Reseller providing extra support
• Organisation whose services are being resold: Appcheck NG

Staff security

• Staff security clearance: Conforms to BS7858:2019
• Government security clearance: Up to Baseline Personnel Security Standard (BPSS)

Asset protection

• Knowledge of data storage and processing locations: Yes
• Data storage and processing locations:
  • United Kingdom
  • European Economic Area (EEA)
• User control over data storage and processing locations: Yes
• Datacentre security standards: Complies with a recognised standard (for example CSA CCM version 3.0)
• Penetration testing frequency: At least every 6 months
• Penetration testing approach: Another external penetration testing organisation
• Protecting data at rest:
  • Physical access control, complying with CSA CCM v3.0
  • Encryption of all physical media
• Data sanitisation process: Yes
• Data sanitisation type: Explicit overwriting of storage before reallocation
• Equipment disposal approach: Complying with a recognised standard, for example CSA CCM v.30, CAS (Sanitisation) or ISO/IEC 27001

Data importing and exporting

• Data export approach: Users with portal access can export data on demand.
• Data export formats: CSV
• Data import formats: Other
• Other data import formats: No data import

Data-in-transit protection

• Data protection between buyer and supplier networks: TLS (version 1.2 or above)
• Data protection within supplier network: TLS (version 1.2 or above)

Availability and resilience

• Guaranteed availability: None
• Approach to resilience: Available on request
• Outage reporting: N/A

Identity and authentication

• User authentication needed: No
• Access restrictions in management interfaces and support channels: Available on request.
• Access restriction testing frequency: Never
• Management access authentication: 2-factor authentication

Audit information for users

• Access to user activity audit information: Users have access to real-time audit information
• How long user audit data is stored for: At least 12 months
• Access to supplier activity audit information: Users have access to real-time audit information
• How long supplier audit data is stored for: At least 12 months
• How long system logs are stored for: At least 12 months

Standards and certifications

• ISO/IEC 27001 certification: Yes
• Who accredited the ISO/IEC 27001: QMS International
• ISO/IEC 27001 accreditation date: 25/10/2021
• What the ISO/IEC 27001 doesn’t cover: ISO 27001 covers our entire business
• ISO 28000:2007 certification: No
• CSA STAR certification: No
• PCI certification: No
• Cyber essentials: Yes
• Cyber essentials plus: Yes
• Other security certifications: No

Security governance

• Named board-level person responsible for service security: Yes
• Security governance certified: Yes
• Security governance standards: ISO/IEC 27001
• Information security policies and processes: Available on request.

Operational security

• Configuration and change management standard: Supplier-defined controls
• Configuration and change management approach: Available on request.
• Vulnerability management type: Supplier-defined controls
• Vulnerability management approach: Available on request.
• Protective monitoring type: Supplier-defined controls
• Protective monitoring approach: Available on request.
• Incident management type: Supplier-defined controls
• Incident management approach: Available on request.

Secure development

• Approach to secure software development best practice: Supplier-defined process

Public sector networks

• Connection to public sector networks: No

Social Value

• Social Value:

  Social Value

  Equal opportunity

  Equal opportunity

  Isotoma is an equal opportunities employer, with 53% of our technical roles filled by staff that identify as female or non-binary. We have complete pay clarity and pay equality across the company.

Pricing

• Price: £1,000 to £2,000 an instance
• Discount for educational organisations: No
• Free trial available: No

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at enquiries@isotoma.com. Tell them what format you need. It will help if you say what assistive technology you use.