ADVANIA UK LIMITED

Microsoft Azure DevOps Service

With our Microsoft Azure DevOps Service we can help you understand how to enable formerly siloed roles—development, IT operations, quality engineering, and security—to coordinate and collaborate to produce better, more reliable solutions.
Learn how DevOps unifies people, processes and technology to bring better products to customers faster.

Features

• Increase collaboration and automation
• CI/CD to continuously build, rest and deploy to any platform
• Plan, track and discuss work across your teams
• Get insights into your applications, infrastructure and networks
• Use integrated development environments to create powerful, scalable applications
• Ship containerised apps faster and easier

Benefits

• Define, track, and lay out work
• Keep development efforts transparent and on schedule
• Explore analytics with visuals and turn data into insights
• Share code and collaborate with like-minded developers
• Automate testing and practice continuous integration in the cloud
• Create automatic workflows, from idea to production
• Provision environments for developers in minutes
• Define and spin up multiple cloud environments
• Create continuous delivery pipelines
• Get actionable alerts, and gain insights from logs and telemetry

£550 a unit a day

• Education pricing available

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at bids@advania.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

480740553857626

Contact

Will Tuson
+44 203 835 7332
bids@advania.co.uk

Planning

• Planning service: Yes
• How the planning service works: The first stages of our proven methodology, refined over many customer engagements, are focused on planning how our customers can utilise cloud technologies, specifically Microsoft Azure to its full potential. At the outset of a customer’s cloud journey we advocate that we run a Microsoft Azure Discovery Workshop where participants will leave this workshop with a clear vision of how Azure can benefit their organisation and setting the foundations that allow for the creation of a business case. Following on from this we suggest an Azure “Plan and Understand” service is undertaken. This next level of engagement is tailored appropriately to ensure we have a thorough understanding of your existing environment that is aligned with business requirements, user needs and your overarching cloud strategy. This allows us to provide you with a comprehensive plan of how you can deliver the full potential of the Microsoft Cloud to your organisation
• Planning service works with specific services: Yes
• Hosting or software services the planning service works with: Microsoft Azure

Training

• Training service provided: Yes
• How the training service works: We provide ongoing support for all Microsoft Cloud and on-premises operating systems and applications. Using our Velocity suite of support services, we provide both re-active support services and completely outsourced managed cloud. We operate a direct to analyst model across all Velocity support offerings whereby support calls are attended to by an operative with Microsoft Product knowledge. For complex issues we escalate internally within our consulting and architecture teams where we possess deep expertise across all Azure, Office 365 and Microsoft server & server Applications. If an issue cannot be resolved by our internal teams we also escalate to Microsoft Premier Support, the most responsive and knowledgeable tier of Microsoft support available. Additionally for customers with bespoke requirements that dictate the need for embedded onsite resources, we provide custom, multi discipline, onsite support teams within your organisation and tailored specifically to your requirements and SLA needs. Our support services provide cover for existing Microsoft cloud services, on-premise technology and software, as well as solutions designed and delivered.
• Training is tied to specific services: Yes
• Services the training service works with: Microsoft Technologies

Setup and migration

• Setup or migration service available: Yes
• How the setup or migration service works: We provide a comprehensive suite of services that support our customers on their journey to the cloud. By adopting a DevOps culture along with DevOps practices and tools, we can help you gain the ability to better respond to the needs of your organisation, increase confidence in your applications, and achieve business goals faster. DevOps influences the application lifecycle throughout its plan, develop, deliver, and operate phases. Each phase relies on the others, and the phases are not role-specific. In a true DevOps culture, each role is involved in each phase to some extent. Through our Microsoft Azure DevOps Service we help you understand and apply these principles to your organisation. Using end-to-end solutions on Azure, teams can implement DevOps practices during application planning, development, delivery, and operations. Let us help you understand how to apply the right combination of DevOps technologies, culture, and processes to enable continual software delivery and better value for your organisation and your customers.
• Setup or migration service is for specific cloud services: Yes
• List of supported services: Microsoft Azure

Quality assurance and performance testing

• Quality assurance and performance testing service: Yes
• How the quality assurance and performance testing works: The Early life Support Service can be provided as part of our suite of services and is designed to ensure that services migrated or deployed new to Microsoft Azure are quality assured and performing as expected before the exit of a project phase and move into BAU support. We offer quality assurance for both our own work and our clients by providing expertise to perform, where appropriate, architectural and technical reviews of existing and to be environments, code reviews and signoff. Before allowing a product to exit the ELS period we use an array of tests, defined specifically for individual services, that validate operational performance that meet the defined and agreed standards. The objective of the Early Life Support service is to ensure the project can continue to migrate at the necessary velocity, whilst reducing operational risk.

Security testing

• Security services: Yes
• Security services type:
  • Security strategy
  • Security risk management
  • Security design
  • Cyber security consultancy
  • Security testing
  • Security incident management
  • Security audit services
• Certified security testers: Yes
• Security testing certifications:
  • CHECK
  • CREST
  • Tigerscheme

Ongoing support

• Ongoing support service: Yes
• Types of service supported:
  • Buyer hosting or software
  • Hosting or software provided by your organisation
  • Hosting or software provided by a third-party organisation
• How the support service works: Response times are based upon incident severity - Severity 1 & A incidents can be logged 24x7. All other severity response times are Mon-Fri 09:00 - 17:30 excluding public holidays; Severity 1 (needs immediate attention) - 1st call response in 1 hour or less Severity A (needs attention in 1 hour) - 1st call response in 1 hour or less Severity B - 1st call response in 2 hours or less Severity C - 1st call response in 4 hours or less.

Service scope

• Service constraints: No constraints are envisaged. Where appropriate services are customised to meet the customers identified requirements and priced accordingly in line with our rate card and pricing documents.

User support

• Email or online ticketing support: Email or online ticketing
• Support response times: Response times are based upon incident severity - Severity 1 & A incidents can be logged 24x7. All other severity response times are Mon-Fri 09:00 - 17:30 excluding public holidays; Severity 1 (needs immediate attention) - 1st call response in 1 hour or less Severity A (needs attention in 1 hour) - 1st call response in 1 hour or less Severity B - 1st call response in 2 hours or less Severity C - 1st call response in 4 hours or less.
• User can manage status and priority of support tickets: Yes
• Online ticketing support accessibility: None or don’t know
• Phone support: Yes
• Phone support availability: 24 hours, 7 days a week
• Web chat support: No
• Support levels: Our support levels vary depending on the service wrapper under which you are consuming support. With some services, Velocity is aimed at remote support, whilst others provide dedicated onsite multi-skilled teams. Both remote and onsite teams are made up of Cloud Solution Architects, Cloud Infrastructure Engineers, Cloud Platform Engineers, Operating System (Windows & Open Source) & Application Support specialists skilled to various levels dependent on customer requirement. Our support levels vary from 2nd to 4th line support. Where Request for Service are instigated via Velocity we will agree a timeframe for implementation based upon the nature of the request. Our Velocity Support and managed cloud teams have dedicated management teams and a defined escalation process for both technical and account management queries. Where we are embedding resources in your organisation our teams are typically led by a senior technical lead, who is responsible for day-to-day support, workload management and appropriate allocation of support requests across the team. We provide flexible charging models for support that facilitate fluctuations in demand for both business-as-usual support and continuous improvement initiatives.

Resellers

• Supplier type: Not a reseller

Staff security

• Staff security clearance: Conforms to BS7858:2019
• Government security clearance: Up to Developed Vetting (DV)

Standards and certifications

• ISO/IEC 27001 certification: Yes
• Who accredited the ISO/IEC 27001: Citation ISO Certification Limited
• ISO/IEC 27001 accreditation date: 11/01/2024
• What the ISO/IEC 27001 doesn’t cover: Nothing
• ISO 28000:2007 certification: No
• CSA STAR certification: No
• PCI certification: No
• Cyber essentials: Yes
• Cyber essentials plus: Yes
• Other security certifications: Yes
• Any other security certifications: ISO9001

Social Value

• Social Value:

  Social Value

  Fighting climate change

  Fighting climate change

  Fighting climate change; We recognise that digitalisation has an important role to play in the transition to a climate-smart society, while IT companies such as Advania have a responsibility to help minimise the negative climate impact that the use of IT entails.; ; We focus on taking responsibility for our own operations as well as influencing Buyers on all call-off contracts under the framework to make more sustainable choices, for example moving away from the linear IT Hardware model of produce, use and dispose to a more circular approach including responsible reuse-and-recycle procedures at the end of the hardware lifecycle.; ; Carbon Emissions: We are committed to continuous reduction of our carbon footprint. Our Environmental Policy includes provisions around minimising our emissions by a smart approach to travel and printing, lowering the use of electricity, water, heating, and promoting climate change and sustainability charity/community work. We are aiming to reduce this by 5% over the next year and are committed to achieving Net Zero emissions by 2050.; ; Hybrid Working: We have implemented 80% working from home policy for all employees. Where needed/agreed with the Buyers, Advania resources will be working onsite.; ; Travel: We encourage staff to use technology wherever possible. Where travel to the client site is required, we will require all staff to consider alternative transport options and optimise car sharing.; ; Reducing IT waste: Our Equipment Recycling Policy ensures hardware devices like laptops and desktops are managed throughout their lifecycle. When devices are replaced, they are either transferred to our recycling centre or donated to local charities post data sanitisation.; ; Sustainability Training: Our proactive approach towards environmental stewardship incorporates training on sustainable practices at all operational levels. We actively raise staff awareness through online training on environmental impacts and sustainability benefits.

Pricing

• Price: £550 a unit a day
• Discount for educational organisations: Yes

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at bids@advania.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.