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VALCON GROUP UK LIMITED

Data Platform

Valcons' proven data delta approach to building a data platform is available as a support Service. We offer a standardised, technology-agnostic application and cloud reference architecture that can be applied to any customer objective or requirement, with the focus on delivering rapid business value through Data Analytics and Data Science.

Features

  • Data Integration: Consolidating data from various sources
  • Storage: Scalable and secure storage solutions
  • Processing: Efficient data processing and transformation capabilities
  • Analytics: Advanced analytics tools for insights generation
  • Visualisation: Intuitive dashboards and reporting features
  • Collaboration: Tools for team collaboration and sharing
  • Security: Robust data security and access controls
  • Governance: Policies and processes for data management and compliance
  • Scalability: Ability to handle large volumes of data
  • Flexibility: Support for diverse data types and formats

Benefits

  • Centralised Data Management: Streamlined access and management of data assets
  • Improved Decision-Making: Data-driven insights for informed decision-making
  • Enhanced Collaboration: Facilitates collaboration and knowledge sharing
  • Increased Efficiency: Optimises data processing and analysis workflows
  • Scalability: Scales to handle growing data volumes and user demands
  • Agility: Enables rapid adaptation to changing business needs
  • Cost Efficiency: Reduces infrastructure and operational costs
  • Compliance: Ensures adherence to data governance and regulatory requirements
  • Innovation: Provides a foundation for innovation and experimentation
  • Competitive Advantage: Gain a competitive edge through data-driven strategies

Pricing

£525 a unit

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at stuart.mcdonald@valcon.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

4 8 1 6 7 3 4 0 0 9 2 4 7 2 7

Contact

VALCON GROUP UK LIMITED Stuart McDonald
Telephone: +44 (0)1795 415800
Email: stuart.mcdonald@valcon.com

Planning

Planning service
Yes
How the planning service works
Provide business analysis, design and architecture services - details of which will be dependent on the specifics of the engagement. This will be on a case by case basis.
Planning service works with specific services
No

Training

Training service provided
Yes
How the training service works
Depending on the tools/ services required, full training will be provided to end users to ensure success. This is on a case by case basis.
Training is tied to specific services
No

Setup and migration

Setup or migration service available
Yes
How the setup or migration service works
This is on a case by case basis however our managed services team has a vast amount of experience migrating customers between cloud hosting and cloud software services.
Setup or migration service is for specific cloud services
No

Quality assurance and performance testing

Quality assurance and performance testing service
Yes
How the quality assurance and performance testing works
We follow a rigorous process using best of breed tools to ensure our services meet the quality and performance requirements as agreed with the customer.

Security testing

Security services
Yes
Security services type
  • Security risk management
  • Security design
  • Security testing
  • Security incident management
Certified security testers
No

Ongoing support

Ongoing support service
Yes
Types of service supported
  • Buyer hosting or software
  • Hosting or software provided by your organisation
  • Hosting or software provided by a third-party organisation
How the support service works
We have a dedicated ITIL managed services team that can offer business hours, and/or 24/7 support.

Service scope

Service constraints
Service constraints will be reviewed on a case by case basis depending on the customer's requirements.

User support

Email or online ticketing support
Yes, at extra cost
Support response times
Aim to answer all p1 questions within 1 service hour.
User can manage status and priority of support tickets
Yes
Online ticketing support accessibility
None or don’t know
Phone support
Yes
Phone support availability
24 hours, 7 days a week
Web chat support
No
Support levels
We provide traditional Level 1, 2 and 3 support. Cost and resourcing depends on the individual customer requirements.

Resellers

Supplier type
Not a reseller

Staff security

Staff security clearance
Conforms to BS7858:2019
Government security clearance
Up to Developed Vetting (DV)

Standards and certifications

ISO/IEC 27001 certification
Yes
Who accredited the ISO/IEC 27001
Perry John Registrars
ISO/IEC 27001 accreditation date
22/12/2023
What the ISO/IEC 27001 doesn’t cover
The following is in scope: "Data, Technology and Consulting Capabilities in Addition of our Business Support Function in Accordance with the SOA". Anything not stated above is out of scope. We can provide the SOA if required.
ISO 28000:2007 certification
No
CSA STAR certification
No
PCI certification
No
Cyber essentials
Yes
Cyber essentials plus
Yes
Other security certifications
No

Social Value

Social Value

Social Value

  • Fighting climate change
  • Covid-19 recovery
  • Tackling economic inequality
  • Equal opportunity
  • Wellbeing

Fighting climate change

Valcon's Environmental Policy and Procedure is documented in the Employee Handbook. This document details the environmental policy that we employ to reduce any deleterious effect we may have on the environment.
- We conduct business in a manner which, as far as possible, has minimal adverse effects on the environment.
- We will maintain an awareness of all legislation, regulations and codes of practice on
environmental matters and take all reasonable actions to comply with them.
- We will, where viable and consistent with its clients and expectations, use materials and products from sustainable sources.
- We will maintain an open communication environment whereby all we can all actively participate in minimising adverse effects on the environment.

Valcon Group UK are a professional service organisation, with low carbon outputs, we encourage colleagues to minimise their footprint through the use of public transport. Valcon Group UK has recently renewed its CSR Strategy for the FY22 which includes its further commitment to Carbon Reduction. We have engaged Carbon Managers Ltd to undertook a Carbon Footprint Report for the FY 2021 with a Decarbonisation Plan for FY 22+.

In addition, Valcon has signed up to the United Nations Global Compact.

Covid-19 recovery

Covid-19 has affected everyone across our communities; it appears that the worst of the impact is over and the United Kingdom and global economies are opening up. To help local communities manage and recover from the impacts of COVID-19 Valcon have created employment and re-training opportunities. Valcon encourage our staff, suppliers and customers to support our communities where possible.

We have several initiatives and tools to support staff with the impact of the COVID-19 pandemic. Mental health support is available at all times to all of our staff and their families through our wellbeing provision, and where required we have programmes in place to tailor a gradual return to health and work following illness.

Valcon has had a flexible and remote/hybrid working philosophy in place before the Covid pandemic, and therefore our working practices have not had to adapt too much, but of course there are policies to support COVID-19 recovery to reduce demand on health and care services.

Tackling economic inequality

It is our policy to ensure equality of opportunity for all job applicants and to select people for employment on the basis of their individual skills, abilities, experience, knowledge and, where appropriate, qualifications and training. In line with the Equality Act 2010 we are committed to promoting equal opportunities and do not discriminate on the grounds of age, disability, gender reassignment, marital or civil partner status, pregnancy or maternity, race, religion or belief, sex or sexual orientation.

We specifically have a Recruitment of ex-offenders policy; the aim of this policy is to state our approach towards employing people who have criminal convictions to ensure fair and equal treatment. Valcon undertakes not to discriminate unfairly against any job applicant who has declared a conviction or where a conviction has been identified through a criminal record check.

Equal opportunity

Equal Opportunities Policy and Procedure - We are committed to promoting equal opportunities in employment, in line with the Equality Act 2010. You and any job applicants will receive equal treatment regardless of age, disability, gender reassignment, marital or civil partner status, pregnancy or maternity, race, religion or belief, sex or sexual orientation (protected characteristics).

Recruiting, selecting and developing the right people is significantly important to the success of
Valcon. It is our policy to select people for employment, develop and promote people on the basis of their individual skills, abilities, experience, knowledge and, where appropriate, qualifications and training and in so doing to ensure equality of opportunity for all job and career paths.

Wellbeing

Valcon has a range of Wellbeing programmes in place and recognising the criticality and benefits of a healthy and supported workforce. These programmes include a 24/7 Employee Assistance programme, Mental Health First Aiders and Professional speaker sessions on mental health awareness. In the new model of home and hybrid working since 2020, various initiatives have been created to maintain and improve both mental and physical health when working remotely. This had included the setting up of desk yoga, mystery coffee meetups to allow colleagues to make sure they are taking break from the new working model and stay connected with each other. Additional Valcon invests in its people helping them to improve their skills and professional careers attaining the Investor In People level Silver.

Pricing

Price
£525 a unit
Discount for educational organisations
No

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at stuart.mcdonald@valcon.com. Tell them what format you need. It will help if you say what assistive technology you use.