Getech Limited

Google Workspace Audit

Getech experts will help prepare your IT estate for any scenario with a full-day evaluation of your Google domain covering a wealth of key topics, including: Organisational units, Domain & account management, Admin roles and structure, Apps and services, Authentication, Mail-flow, Data storage, On/offboarding, Reports and alerts, Best practices

Features

• Ensure your Google Workspace domain is Safe and Security
• Ensure Best Practices are being followed
• Gain valuable insight into your users activity
• Learn and Understand the Admin console
• Review your license requirements to ensure you are not overspending

Benefits

• Monitor, and improve security and compliance of Workspace
• Optimise and enhance the performance and efficiency of Workspace
• Understand and improve the usage and adoption
• Understand how to measure and analyse metrics through Admin control
• Reduce threats from obsolete accounts
• Create company specific on/offboarding process's for users
• Understand Admin roles and structure
• Manage and secure data storage, including archiving

£4,500 a unit

• Education pricing available

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at gcloud@getech.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

483328921407696

Contact

Richard Maclean
01473240470
gcloud@getech.co.uk

Planning

• Planning service: Yes
• How the planning service works: Getech provides services that enabled companies to design, plan, migrate and support their transition to Google Workspace as their productivity suite. Our audit service is designed to provide valuable insights and recommendations for improving the security, functionality, adoption and usability, and ensure the company is receiving the best value from its Google Workspace environment.
• Planning service works with specific services: Yes
• Hosting or software services the planning service works with: Google Workspace (all editions)

Training

• Training service provided: Yes
• How the training service works: On-premise
• Training is tied to specific services: Yes
• Services the training service works with:
  • Google Workspace
  • Google Classroom

Setup and migration

• Setup or migration service available: No

Quality assurance and performance testing

• Quality assurance and performance testing service: Yes
• How the quality assurance and performance testing works: The Getech Workspace Audit is designed to allow customers to get the most value from using workspace. Our service enables customers of understand all the features of Google Workspace, how to promote adoption, how to manage users through the admin console, how to secure access to Workspace and data stored within the environment.

Security testing

• Security services: Yes
• Security services type:
  • Security strategy
  • Security audit services

Ongoing support

• Ongoing support service: Yes
• Types of service supported: Hosting or software provided by a third-party organisation
• How the support service works: Google Workspace

Service scope

• Service constraints: Getech has been a premier partner to Google for many years, and our experience has created resources that can audit any size organisation.

User support

• Email or online ticketing support: Email or online ticketing
• Support response times: Support is available Monday to Friday, Standard Business Hours, Same Day Response.
• User can manage status and priority of support tickets: No
• Phone support: Yes
• Phone support availability: 9 to 5 (UK time), Monday to Friday
• Web chat support: No
• Support levels: We offer support for this service, Monday to Friday, Standard Business Hours, Same Day Response. The Support is triaged by the support team and passed to 2nd line where required. Our engineers have multiple years experience on supporting Workspace, and have worked with multiple Workspace Environments and have delivered multiple Audits.

Resellers

• Supplier type: Reseller providing extra features and support
• Organisation whose services are being resold: Google

Staff security

• Staff security clearance: Other security clearance
• Government security clearance: None

Standards and certifications

• ISO/IEC 27001 certification: No
• ISO 28000:2007 certification: No
• CSA STAR certification: No
• PCI certification: Yes
• Who accredited the PCI DSS certification: Security Metrics
• PCI DSS accreditation date: 02/04/2024
• What the PCI DSS doesn’t cover: Getech uses a portal from a payment processor, which ensures we don't have direct access to a customers credit or payment card information. This means we don't collect or store any credit or payment card information, on any media, e.g. paper records, which removes the threat of this information being accessible at Getech.
• Cyber essentials: Yes
• Cyber essentials plus: Yes
• Other security certifications: Yes
• Any other security certifications: Enhanced Disclosure and Barring Service Checks for required employees

Social Value

• Social Value:

  Social Value

  • Fighting climate change
  • Covid-19 recovery
  • Tackling economic inequality
  • Equal opportunity
  • Wellbeing

  Fighting climate change

  Our Environmental Working Group (EWG), set up in 2018 to oversee sustainability and environmental issues, have developed our Carbon Reduction Plan (CRP). Our first Plan was published in 2022, followed by annual reports showing progress in our promise to limit and offset carbon emissions. We have pledged Getech to Carbon Neutrality by 2030 and Net-Zero by 2040, however, we’re exploring the possibility to become carbon negative and environmentally positive before this target, by storing more carbon than we emit, and actively tackling carbon levels beyond those caused by our business. The EWG are currently looking into Gold-standard projects that help local and national communities, especially focusing on restoring natural habitats, planting trees, and researching sustainability technologies and solutions. We can support carbon storage projects in the regions of our customers, offsetting any business operations related to service delivery, and any Scope3 emissions from the production and operation of the computing hardware provided to that customer. Our current preferred partner is the Woodland Trust’s Woodland Carbon For Businesses programme. Getech can fully consider the carbon footprint of any services or solutions put forward. For example, we can report on and offset the carbon footprints for the production and full life use of the any devices proposed, providing this detail on pre-dispatch reports and as part of MI provided to each customer. We use this detail to identify carbon savings across models, generations and services and show the offset services used to reduce a devices Carbon Footprint. For any services we supply, including those for Google services, we calculate the Scope3 emissions of delivering that service and can provide an offset, including transport, resource, and other service that may be required. This year Getech has been independently awarded Ecologi’s highest Gold award for our Carbon Reduction Plan.

  Covid-19 recovery

  Getech is committed to creating and nurturing new talent. We currently have two apprentices in our team and we plan to increase this number as we grow our existing and future partnerships. We work closely with many educational institutions both locally and across the UK, looking for candidates and skillsets that would benefit the apprentice, the institution, and our company. We make sure that all apprentices are treated fairly, with the same benefits, and with the goal of full-time employment at the end of their apprenticeship. Getech evaluates student placements on a regular basis, and we are ready to work with members/customers placement teams to find suitable placements, internships, work-based projects or graduate experience programme opportunities. These will be designed to provide career-relevant work experience to enhance subject understanding, develop skills and improve the students’ career prospects as well as benefit the teams they will be working with. Many of our large partners, such as Lenovo, run UKI company-wide student work placement and graduate programmes, and they work with Getech to promote this to students of customer. These programmes usually last 12-months, open to degree level students and offers successful students the chance to apply their knowledge, experience, and learning, to make a positive difference in this fast-moving market. A variety of student placement roles are available, with potential candidates being interviewed with the possibility of becoming a valued member to that organisation. Getech identifies partners with significant social value commitments are assessed. For example, where end-of-life hardware is no longer reusable, we have partnered with the award winning RecyclingLives for recycling of non-reusable equipment to bare metals, supporting the circular economy. They have a comprehensive Social support programme including residential and employment programmes for the homeless, food redistribution services supporting charities, and HMP Academes to create employment opportunities.

  Tackling economic inequality

  Getech believe in nurturing new talent and building a bespoke plan of action to expand upon their skills to benefit the business but also to maximise the positivity and experience gained by the individual. We are already recognised as one of the top employers in our region, and we look to take on new employees as part of our growth focus, either experienced, related experience and/or apprenticeship/placements. These will cover account management/sales, accounting and administration and technical service provisioning, such as warehousing and configuration. Every new employee is provided with tailored training in the first 6 months of employment, to allow for settling in, probation and a full understanding of the role and employees wishes and skills. This will ensure full qualifications levels are reach in alignment to equipment manufacturer’s requirements, Getech’s professional service requirements, our quality-of-service commitments under ISO9001 and matched to their own personal drivers and career aspirations. Currently Getech is supporting two Apprenticeships and has been so impressed with the experience and work ethics from these individuals, we will be offering them full employment at the end of their apprenticeships. Getech has a broad spectrum of partners and solutions and we’re willing to include knowledge transfer and/or training programmes for all customers we work with. Within the first 3 months of any contract, to allow for a full understanding of the customer’s requirements and our portfolio, the Account Manager will work with the customer and our support teams to offer and define a bespoke programme of training, knowledge transfer and support. We are also willing to provide our Subject Matter Experts, who are experienced in multiple technologies, to organise and promote discussion groups focusing on new and emerging technologies and how our customers can benefit from these.

  Equal opportunity

  Getech is committed to a policy of equality and diversity, treating all employees and job applicants equally, promoting inclusion amongst the workforce and eliminating all forms of unlawful discrimination. We ensure no employee or potential employee shall receive less favourable treatment or consideration on the grounds of race, colour, religion, nationality, ethnic origin, gender association, sexuality, disability, marital status, or any other protected characteristic. Nor will they be disadvantaged by any conditions of employment or by Getech’s requirements, that cannot be justified as necessary on operational grounds. Getech are committed to providing training for each employee tailored to their individual needs and aspirations in partnership with the Company’s requirements, offering additional support where necessary. This training is in support of enhancing the employee’s experience, and to support their journey within Getech as an organisation, and how they can achieve their goals. Overall responsibility for the effective implementation and support of our policy is with Getech’s Management team, specifically with the board of directors. Everyone working at a managerial level is expected to act in full accordance with our goals, leading by example, and attaining and maintaining appropriate standards of behaviour within the teams they manage. Getech is committed to the UK Governments Disability Confident scheme, which encourages employers to think differently about disability and take action to improve how they recruit, retain, and develop disabled people.

  Wellbeing

  Getech cares about the Mental Health and Wellness of our Employees and works with Health Shield, who are a leading provider of health and wellbeing services. Health Shield helps Getech Employees to: -Boost positive wellbeing by: Connecting with other people, Being physically active, Learning new skills, Giving to others, and Paying attention to the present moment. -Improve the quality of life and productivity by offering access to a range of health and wellbeing benefits, such as health screening, counselling, gym membership, dental care, and more. -Foster a culture of health and wellbeing within Getech and across our supply chains by providing training, resources, and support on topics such as mental health awareness, stress management, diversity and inclusion, and healthy lifestyles. Getech shares information and guidance with our employees through our Internal Wellness resource webpage which is available to everyone in the Getech family. This resource includes articles, advice and access to additional tools to support Wellness. All Getech Employees have access to the Health Shield’s App ‘Thrive Mental Wellbeing’. The app will offer tips, advice and goals to help employees with: Managing stress, including dealing and coping with work related stress; Managing anxiety, including promoting 13 ways to cope with anxiety, and spotlighting the self-kindness toolkit. Getech are also a Disability Confident member and promote awareness of neurodiverse conditions including Attention Disorders, including support and advice.

Pricing

• Price: £4,500 a unit
• Discount for educational organisations: Yes

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at gcloud@getech.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.