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APPTechnology

ManagementStudio - Project optimisation software

ManagementStudio enables organisations to manage complex migrations and transformation in IT. APPtechnology are the UK Premier Partner of ManagementStudio, offering resale, implementation and ongoing services to maximise the benefits from your SaaS subscription.

Features

  • Reduce your costs and deliver IT projects faster
  • Bring teams together with live data in a single location
  • Reduce your software licence count through dynamic rationalisation
  • Prioritise your application workstream for maximum efficiency
  • Automate your Test workstream communications and machine reservations
  • Automate your user migration communications
  • Schedule your deployments for optimal engineer efficiency
  • uses existing data from SCCM, Intune, AD, AAD and HR
  • Blueprint your business on functions, locations and other Demographics
  • Application Packaging Services are also available for OS migrations

Benefits

  • Migrate users sooner, with lower risk and project costs
  • Run 'What If' scenarios with data to show instant impact
  • Single version of the truth shared with teams across projects
  • Live Governance reporting dashboards
  • Application and Hardware compatibility reports for Windows Feature releases
  • Drives Merger and Acquisition technology changes
  • Optimises change process in any IT project
  • Integrates with Power BI for standardised reporting
  • Reduce application packaging workloads by assessing application usage

Pricing

£0.24 to £0.67 a licence a month

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at martin.sweeney@apptechnology.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

4 8 4 3 7 2 5 0 1 4 3 5 1 4 9

Contact

APPTechnology Martin Sweeney
Telephone: 0207 469 4053
Email: martin.sweeney@apptechnology.co.uk

Service scope

Software add-on or extension
No
Cloud deployment model
  • Public cloud
  • Private cloud
Service constraints
None
System requirements
  • Designed for on premise, private cloud or public cloud
  • Hosting of a Virtual Microsoft Server on AWS or Azure
  • SQL database
  • Read only account for AD, Azure, Intune and SCCM connectors
  • Domain Service account

User support

Email or online ticketing support
Email or online ticketing
Support response times
Priority 1: 2 business days. Priority 2: 4 business days. Priority 3: 6 business days. Priority 4: 8 business days.
User can manage status and priority of support tickets
Yes
Online ticketing support accessibility
None or don’t know
Phone support
Yes
Phone support availability
9 to 5 (UK time), Monday to Friday
Web chat support
No
Onsite support
Yes, at extra cost
Support levels
CRITICAL (Priority 1) — the problem results in extremely serious interruptions to a customer’s operation. It has affected, or could affect, the entire user community. URGENT (Priority 2) — the problem results in serious interruptions to normal business operations. In a production system, important tasks cannot be performed, but the error does not impair essential operations, processing can still continue in a restricted manner, and data integrity may be at risk. IMPORTANT (Priority 3) — the problem causes interruptions in normal operations. It does not prevent operation of a system, or there could be minor degradation in performance. MINOR (Priority 4) — the problem results in minimal or no interruptions to normal operations (no business impact). The target response times for correcting errors are as follows: Priority 1: 2 business days. Priority 2: 4 business days. Priority 3: 6 business days. Priority 4: 8 business days.
Support available to third parties
Yes

Onboarding and offboarding

Getting started
Design and implementation services cover the initial product configuration. Your users are then trained on administration and data import techniques, and then supported via support and maintenance function.
Service documentation
Yes
Documentation formats
PDF
End-of-contract data extraction
All data resides on a SQL database hosted on your network. Data is not transferred to a third party.
End-of-contract process
License expiration reduces product functionality.

Using the service

Web browser interface
Yes
Supported browsers
  • Microsoft Edge
  • Chrome
Application to install
Yes
Compatible operating systems
Windows
Designed for use on mobile devices
No
Service interface
No
User support accessibility
None or don’t know
API
Yes
What users can and can't do using the API
API integration covers data pulls from Active Directory, Azure AD, Intune, other data sources such as SCCM, SNOW and other hardware and software audit toolsets.
API documentation
Yes
API documentation formats
PDF
API sandbox or test environment
Yes
Customisation available
Yes
Description of customisation
ManagementStudio is highly customisable. Whether you want to add, remove rename or change fields, this can be done in the Admin section. Email communication, process workflow, portal access, test cases can all be changed by administrators of the system. The aim with MigrationStudio has been to ensure that configuration can be carried out by the customer in an intuitive and easy manner.

Scaling

Independence of resources
ManagementStudio cClient sizes range from 1,000 users to 160,000 users, and the system is not impacted by the number of active users.

Analytics

Service usage metrics
Yes
Metrics types
Full audit tracking of all actions. Dashboard reporting of all migration activity.
Reporting types
  • API access
  • Real-time dashboards
  • Regular reports
  • Reports on request

Resellers

Supplier type
Reseller providing extra support
Organisation whose services are being resold
Mitamirri Limited

Staff security

Staff security clearance
Other security clearance
Government security clearance
Up to Security Clearance (SC)

Asset protection

Knowledge of data storage and processing locations
Yes
Data storage and processing locations
  • United Kingdom
  • European Economic Area (EEA)
User control over data storage and processing locations
Yes
Datacentre security standards
Complies with a recognised standard (for example CSA CCM version 3.0)
Penetration testing frequency
At least once a year
Penetration testing approach
‘IT Health Check’ performed by a Tigerscheme qualified provider or a CREST-approved service provider
Protecting data at rest
  • Physical access control, complying with CSA CCM v3.0
  • Physical access control, complying with SSAE-16 / ISAE 3402
  • Physical access control, complying with another standard
Data sanitisation process
No
Equipment disposal approach
In-house destruction process

Data importing and exporting

Data export approach
Data export is not a requirement. Any gathered data remains with your SQL database on your network. Exports of report data are available in csv and xlsx formats
Data export formats
  • CSV
  • Other
Other data export formats
  • Pdf
  • Xlsx
  • Csv
Data import formats
CSV

Data-in-transit protection

Data protection between buyer and supplier networks
  • TLS (version 1.2 or above)
  • Legacy SSL and TLS (under version 1.2)
Data protection within supplier network
  • TLS (version 1.2 or above)
  • Legacy SSL and TLS (under version 1.2)

Availability and resilience

Guaranteed availability
Based on EULA terms
Approach to resilience
Provisioning of Web Portal internally is dependent upon your own hosting or Azure or AWS uptimes. The DR solution is the reinstallation of your MigrationStudio software and direct importing of the data held in your SQL server instance.
Outage reporting
Email alerts

Identity and authentication

User authentication needed
Yes
User authentication
  • Username or password
  • Other
Other user authentication
SSO AD Authenticated
Access restrictions in management interfaces and support channels
ManagementStudio access is incrementally controlled based on a users role and requirements. Full RBAC ability.
Access restriction testing frequency
Less than once a year
Management access authentication
  • Username or password
  • Other
Description of management access authentication
SSO AD Authentication available

Audit information for users

Access to user activity audit information
Users have access to real-time audit information
How long user audit data is stored for
Between 1 month and 6 months
Access to supplier activity audit information
Users have access to real-time audit information
How long supplier audit data is stored for
Between 1 month and 6 months
How long system logs are stored for
Between 1 month and 6 months

Standards and certifications

ISO/IEC 27001 certification
No
ISO 28000:2007 certification
No
CSA STAR certification
No
PCI certification
No
Cyber essentials
No
Cyber essentials plus
Yes
Other security certifications
No

Security governance

Named board-level person responsible for service security
Yes
Security governance certified
Yes
Security governance standards
Other
Other security governance standards
Cyber Essentials Plus
Information security policies and processes
Internal Data Security Policy

Operational security

Configuration and change management standard
Supplier-defined controls
Configuration and change management approach
ManagementStudio code changes are logged, documented and managed using source control. Testing is carried out internally and security impacts noted. Testing is carried out using automated tools and manual approaches, and includes GUI and API impact analysis.
Vulnerability management type
Supplier-defined controls
Vulnerability management approach
For ManagementStudio Cloud services, Microsoft provide patching and threat analysis of the core OS, SQL and II services. For onsite ManagementStudio instances the customer will be responsible for patching and security maintenance of their internal server.
Protective monitoring type
Supplier-defined controls
Protective monitoring approach
Microsoft Azure security technologies are used to protect the cloud infrastructure if used.
Incident management type
Supplier-defined controls
Incident management approach
Email based support function

Secure development

Approach to secure software development best practice
Conforms to a recognised standard, but self-assessed

Public sector networks

Connection to public sector networks
No

Social Value

Social Value

Social Value

  • Fighting climate change
  • Tackling economic inequality
  • Equal opportunity

Fighting climate change

APPtechnology believes that protecting people, the environment and assets is essential to generating sustainable value, assuming its responsibility in managing the risks and impacts of its activities. This is managed using our Environmental, Sustainability and Waste Policy.

Tackling economic inequality

The Company has formulated a policy called “Remuneration Policy” to ensure the payment of equitable, competitive remuneration to all Directors, Key Managerial Personnel and employees of the Company which is based on individual performance, Company’s benchmark, Industry practices and performance of the Company as a whole.

Equal opportunity

The Company is an equal opportunity employer and is committed to a policy of treating all its employees and job applicants equally. This is managed using our Equal Opportunities Policy.

Pricing

Price
£0.24 to £0.67 a licence a month
Discount for educational organisations
No
Free trial available
Yes
Description of free trial
One months free trial of the full product. Includes initial configuration and data imports plus user support for the month. Optional Accelerator engagement to include initial data analysis, configure workflows and undertake any data rationalisation activity required.
Link to free trial
https://www.apptechnology.co.uk/services/get-ready-for-windows-11/

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at martin.sweeney@apptechnology.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.