ManagementStudio - Project optimisation software
ManagementStudio enables organisations to manage complex migrations and transformation in IT. APPtechnology are the UK Premier Partner of ManagementStudio, offering resale, implementation and ongoing services to maximise the benefits from your SaaS subscription.
Features
- Reduce your costs and deliver IT projects faster
- Bring teams together with live data in a single location
- Reduce your software licence count through dynamic rationalisation
- Prioritise your application workstream for maximum efficiency
- Automate your Test workstream communications and machine reservations
- Automate your user migration communications
- Schedule your deployments for optimal engineer efficiency
- uses existing data from SCCM, Intune, AD, AAD and HR
- Blueprint your business on functions, locations and other Demographics
- Application Packaging Services are also available for OS migrations
Benefits
- Migrate users sooner, with lower risk and project costs
- Run 'What If' scenarios with data to show instant impact
- Single version of the truth shared with teams across projects
- Live Governance reporting dashboards
- Application and Hardware compatibility reports for Windows Feature releases
- Drives Merger and Acquisition technology changes
- Optimises change process in any IT project
- Integrates with Power BI for standardised reporting
- Reduce application packaging workloads by assessing application usage
Pricing
£0.24 to £0.67 a licence a month
Service documents
Request an accessible format
Framework
G-Cloud 14
Service ID
4 8 4 3 7 2 5 0 1 4 3 5 1 4 9
Contact
APPTechnology
Martin Sweeney
Telephone: 0207 469 4053
Email: martin.sweeney@apptechnology.co.uk
Service scope
- Software add-on or extension
- No
- Cloud deployment model
-
- Public cloud
- Private cloud
- Service constraints
- None
- System requirements
-
- Designed for on premise, private cloud or public cloud
- Hosting of a Virtual Microsoft Server on AWS or Azure
- SQL database
- Read only account for AD, Azure, Intune and SCCM connectors
- Domain Service account
User support
- Email or online ticketing support
- Email or online ticketing
- Support response times
- Priority 1: 2 business days. Priority 2: 4 business days. Priority 3: 6 business days. Priority 4: 8 business days.
- User can manage status and priority of support tickets
- Yes
- Online ticketing support accessibility
- None or don’t know
- Phone support
- Yes
- Phone support availability
- 9 to 5 (UK time), Monday to Friday
- Web chat support
- No
- Onsite support
- Yes, at extra cost
- Support levels
- CRITICAL (Priority 1) — the problem results in extremely serious interruptions to a customer’s operation. It has affected, or could affect, the entire user community. URGENT (Priority 2) — the problem results in serious interruptions to normal business operations. In a production system, important tasks cannot be performed, but the error does not impair essential operations, processing can still continue in a restricted manner, and data integrity may be at risk. IMPORTANT (Priority 3) — the problem causes interruptions in normal operations. It does not prevent operation of a system, or there could be minor degradation in performance. MINOR (Priority 4) — the problem results in minimal or no interruptions to normal operations (no business impact). The target response times for correcting errors are as follows: Priority 1: 2 business days. Priority 2: 4 business days. Priority 3: 6 business days. Priority 4: 8 business days.
- Support available to third parties
- Yes
Onboarding and offboarding
- Getting started
- Design and implementation services cover the initial product configuration. Your users are then trained on administration and data import techniques, and then supported via support and maintenance function.
- Service documentation
- Yes
- Documentation formats
- End-of-contract data extraction
- All data resides on a SQL database hosted on your network. Data is not transferred to a third party.
- End-of-contract process
- License expiration reduces product functionality.
Using the service
- Web browser interface
- Yes
- Supported browsers
-
- Microsoft Edge
- Chrome
- Application to install
- Yes
- Compatible operating systems
- Windows
- Designed for use on mobile devices
- No
- Service interface
- No
- User support accessibility
- None or don’t know
- API
- Yes
- What users can and can't do using the API
- API integration covers data pulls from Active Directory, Azure AD, Intune, other data sources such as SCCM, SNOW and other hardware and software audit toolsets.
- API documentation
- Yes
- API documentation formats
- API sandbox or test environment
- Yes
- Customisation available
- Yes
- Description of customisation
- ManagementStudio is highly customisable. Whether you want to add, remove rename or change fields, this can be done in the Admin section. Email communication, process workflow, portal access, test cases can all be changed by administrators of the system. The aim with MigrationStudio has been to ensure that configuration can be carried out by the customer in an intuitive and easy manner.
Scaling
- Independence of resources
- ManagementStudio cClient sizes range from 1,000 users to 160,000 users, and the system is not impacted by the number of active users.
Analytics
- Service usage metrics
- Yes
- Metrics types
- Full audit tracking of all actions. Dashboard reporting of all migration activity.
- Reporting types
-
- API access
- Real-time dashboards
- Regular reports
- Reports on request
Resellers
- Supplier type
- Reseller providing extra support
- Organisation whose services are being resold
- Mitamirri Limited
Staff security
- Staff security clearance
- Other security clearance
- Government security clearance
- Up to Security Clearance (SC)
Asset protection
- Knowledge of data storage and processing locations
- Yes
- Data storage and processing locations
-
- United Kingdom
- European Economic Area (EEA)
- User control over data storage and processing locations
- Yes
- Datacentre security standards
- Complies with a recognised standard (for example CSA CCM version 3.0)
- Penetration testing frequency
- At least once a year
- Penetration testing approach
- ‘IT Health Check’ performed by a Tigerscheme qualified provider or a CREST-approved service provider
- Protecting data at rest
-
- Physical access control, complying with CSA CCM v3.0
- Physical access control, complying with SSAE-16 / ISAE 3402
- Physical access control, complying with another standard
- Data sanitisation process
- No
- Equipment disposal approach
- In-house destruction process
Data importing and exporting
- Data export approach
- Data export is not a requirement. Any gathered data remains with your SQL database on your network. Exports of report data are available in csv and xlsx formats
- Data export formats
-
- CSV
- Other
- Other data export formats
-
- Xlsx
- Csv
- Data import formats
- CSV
Data-in-transit protection
- Data protection between buyer and supplier networks
-
- TLS (version 1.2 or above)
- Legacy SSL and TLS (under version 1.2)
- Data protection within supplier network
-
- TLS (version 1.2 or above)
- Legacy SSL and TLS (under version 1.2)
Availability and resilience
- Guaranteed availability
- Based on EULA terms
- Approach to resilience
- Provisioning of Web Portal internally is dependent upon your own hosting or Azure or AWS uptimes. The DR solution is the reinstallation of your MigrationStudio software and direct importing of the data held in your SQL server instance.
- Outage reporting
- Email alerts
Identity and authentication
- User authentication needed
- Yes
- User authentication
-
- Username or password
- Other
- Other user authentication
- SSO AD Authenticated
- Access restrictions in management interfaces and support channels
- ManagementStudio access is incrementally controlled based on a users role and requirements. Full RBAC ability.
- Access restriction testing frequency
- Less than once a year
- Management access authentication
-
- Username or password
- Other
- Description of management access authentication
- SSO AD Authentication available
Audit information for users
- Access to user activity audit information
- Users have access to real-time audit information
- How long user audit data is stored for
- Between 1 month and 6 months
- Access to supplier activity audit information
- Users have access to real-time audit information
- How long supplier audit data is stored for
- Between 1 month and 6 months
- How long system logs are stored for
- Between 1 month and 6 months
Standards and certifications
- ISO/IEC 27001 certification
- No
- ISO 28000:2007 certification
- No
- CSA STAR certification
- No
- PCI certification
- No
- Cyber essentials
- No
- Cyber essentials plus
- Yes
- Other security certifications
- No
Security governance
- Named board-level person responsible for service security
- Yes
- Security governance certified
- Yes
- Security governance standards
- Other
- Other security governance standards
- Cyber Essentials Plus
- Information security policies and processes
- Internal Data Security Policy
Operational security
- Configuration and change management standard
- Supplier-defined controls
- Configuration and change management approach
- ManagementStudio code changes are logged, documented and managed using source control. Testing is carried out internally and security impacts noted. Testing is carried out using automated tools and manual approaches, and includes GUI and API impact analysis.
- Vulnerability management type
- Supplier-defined controls
- Vulnerability management approach
- For ManagementStudio Cloud services, Microsoft provide patching and threat analysis of the core OS, SQL and II services. For onsite ManagementStudio instances the customer will be responsible for patching and security maintenance of their internal server.
- Protective monitoring type
- Supplier-defined controls
- Protective monitoring approach
- Microsoft Azure security technologies are used to protect the cloud infrastructure if used.
- Incident management type
- Supplier-defined controls
- Incident management approach
- Email based support function
Secure development
- Approach to secure software development best practice
- Conforms to a recognised standard, but self-assessed
Public sector networks
- Connection to public sector networks
- No
Social Value
- Social Value
-
Social Value
- Fighting climate change
- Tackling economic inequality
- Equal opportunity
Fighting climate change
APPtechnology believes that protecting people, the environment and assets is essential to generating sustainable value, assuming its responsibility in managing the risks and impacts of its activities. This is managed using our Environmental, Sustainability and Waste Policy.Tackling economic inequality
The Company has formulated a policy called “Remuneration Policy” to ensure the payment of equitable, competitive remuneration to all Directors, Key Managerial Personnel and employees of the Company which is based on individual performance, Company’s benchmark, Industry practices and performance of the Company as a whole.Equal opportunity
The Company is an equal opportunity employer and is committed to a policy of treating all its employees and job applicants equally. This is managed using our Equal Opportunities Policy.
Pricing
- Price
- £0.24 to £0.67 a licence a month
- Discount for educational organisations
- No
- Free trial available
- Yes
- Description of free trial
- One months free trial of the full product. Includes initial configuration and data imports plus user support for the month. Optional Accelerator engagement to include initial data analysis, configure workflows and undertake any data rationalisation activity required.
- Link to free trial
- https://www.apptechnology.co.uk/services/get-ready-for-windows-11/