Through Technology Limited

Client Software Cloud Readiness and Remediation

Before migrating to a new End User Computing Solution, Cloud Virtual Desktop or End User Operating system version, it is often necessary to remediate business applications and client software to comply with modern standards, product versions and to remove tie-ins to on-premise infrastructure. That is the purpose of this service.


  • Application Assessment against target platforms & architectures
  • Application readiness reporting
  • Application code remediation
  • Application Compatibility Testing
  • Application Packaging, virtualisation or containerisation
  • Application version updates
  • Remediation of user-created applications and macros
  • Secure virtualisation of unsupported software and operating systems
  • Performance and Acceptance Testing
  • Definitive Software Library Creation and Management


  • Proven experience and processes.
  • Remediation for Microsoft 365, MMD, Windows Virtual Desktop, Amazon Workspaces
  • Fix or replace user-created Excel, Access and VBA applications
  • Remove, Replace or Contain old MS Access and Office Versions
  • Keep pace with the Microsoft release roadmap
  • Resolve Java Runtime and legacy .net code issues.
  • Fix Personal Productivity Applications
  • Set up enduring processes for device operating system lifecycle management
  • Leverage your existing Microsoft subscriptions and adopt release ring approach


£300 a unit a day

Service documents

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G-Cloud 13

Service ID

4 8 6 0 2 2 5 1 9 3 6 5 3 0 5


Through Technology Limited Peter Hanney
Telephone: +44 (0)7913334794


Planning service
How the planning service works
Our service will help customers understand their application remediation requirements prior to the adoption of and migration to new cloud services and end user computing solutions. We will identify applications requiring remediation, plan and undertake the necessary application changes or propose alternate work-arounds such as containerisation/abstraction.

We will work with your existing teams or incumbent suppliers to align our work to your End User Computing release management, change process and any ongoing rollout activity, ensuring application remediation is planned and prioritised to your business need.
Planning service works with specific services
Hosting or software services the planning service works with
  • Microsoft Windows 11
  • Microsoft Azure Virtual Desktop / AVD
  • Microsoft Managed Desktop / MMD
  • Microsoft Windows 365
  • Citrix End User Computing Solutions
  • Amazon Workspaces
  • Legacy Application Risk Management
  • Legacy Box outdated system isolation virtualisation and isolation


Training service provided
How the training service works
Our service will provide a clear exit plan upon conclusion, including transfer of all project documentation and knowledge transfer sessions with the customer's internal or incumbent supplier teams.

For any user experience changes resulting from our work we will provide or support your creation and delivery of business communications and user training material.
Training is tied to specific services

Setup and migration

Setup or migration service available
How the setup or migration service works
As part of this service, we can work with your internal teams or suppliers to deliver embedded a modern approach to cloud-based end user device and application management, including fully leveraging the capabilities of Microsoft Endpoint Management (Intune, AutoPilot etc) for deployment and analytics, while also embedding or refining your approach to software lifecycle management.
Setup or migration service is for specific cloud services

Quality assurance and performance testing

Quality assurance and performance testing service
How the quality assurance and performance testing works
Our service includes our standard quality assurance processes. We will work with clients to plan and support Benchmarking and User Acceptance Testing of remediated applications.

Security testing

Security services
Security services type
  • Security strategy
  • Security risk management
  • Security design
  • Cyber security consultancy
  • Security testing
  • Security incident management
  • Security audit services
  • Other
Other security services
  • Secure virtualisation of unsupported systems
  • IT Health Check Remediation
  • Legacy Application Security Risk Assessment and Mitigation
Certified security testers
Security testing certifications

Ongoing support

Ongoing support service
Types of service supported
  • Buyer hosting or software
  • Hosting or software provided by your organisation
  • Hosting or software provided by a third-party organisation
How the support service works
We offer ongoing support as required, either using our own service management tooling and processes or fitting into your existing service model. We tailor this to customers requirements.

Service scope

Service constraints
To gain full value from this service, the customer will need to provide details of the client software to be remediated including source code, executables, existing packaging details, user information and support test activity.

Software licensing and provision is not included within the scope of this service.

User support

Email or online ticketing support
Email or online ticketing
Support response times
SLAs and Service Hours are defined in response to individual customer need.
User can manage status and priority of support tickets
Online ticketing support accessibility
Phone support
Phone support availability
9 to 5 (UK time), Monday to Friday
Web chat support
Web chat
Web chat support availability
9 to 5 (UK time), Monday to Friday
Web chat support accessibility standard
Web chat accessibility testing
We typically use Microsoft Teams, Slack or Google Chat.... the chat platforms that our customer's staff are using and familiar with. All of which meet accessibility standards.
Support levels
This is a consultancy and application remediation factory service and does not deal directly with or necessitate direct support of end users.

If required, Through Technology provide end user support services tailored to any service levels and hours that the customer requires.


Supplier type
Not a reseller

Staff security

Staff security clearance
Conforms to BS7858:2019
Government security clearance
Up to Developed Vetting (DV)

Standards and certifications

ISO/IEC 27001 certification
Who accredited the ISO/IEC 27001
British Standards Institute (BSI) - BSI Certificate Number IS 743920
ISO/IEC 27001 accreditation date
What the ISO/IEC 27001 doesn’t cover
None, our ISMS covers the entire scope of our G-Cloud Services.
ISO 28000:2007 certification
CSA STAR certification
PCI certification
Cyber essentials
Cyber essentials plus
Other security certifications

Social Value

Fighting climate change

Fighting climate change

Through Technology is a Carbon Negative Business and formally assessed and certified as such with the PAS2060 Carbon Neutral Plus standard. This means that our services are operated to remove more carbon dioxide from the atmosphere than our business has created or will create in future, already significantly exceeding HM Government's Net Zero targets. Our business was designed with a very carbon-efficient business model. Building on this foundation, we have a process of continual improvement. We annually calculate our carbon footprint using the reputable service, identify further reductions in our environmental impact, then offset -double- the residual carbon footprint of our business through the same scheme reputable UK tree-planting scheme used to offset HM Government ministerial travel. Measuring our footprint every year, optimising it and offsetting double, scales with our business and automatically applies to every service we provide (through G-Cloud or elsewhere). Furthermore, because trees last for many years, our positive impact on carbon capture and storage will continue to grow greater and greater across the lifetime of our business. As a business, we are also focussed upon helping our customers achieve your outcomes. We consider environmental impact in the work we undertake as part of our services many of which involve carbon reduction through modernisation of systems and migration to the cloud. Fighting Climate Change is something we are passionate about. We are proud of the contribution we make as UK Small Business. It also shows our commitment to not only meet, but exceed government targets for fighting climate change and goals of Procurement Policy Notes PPN 06/20 (Social Value) and PPN 06/21 (Taking account of Carbon Reduction in major contracts). Further detail, including "Beyond Net Zero - The Through Technology Environmental Impact Plan" available upon request.
Covid-19 recovery

Covid-19 recovery

In Through Technology, we have a very strong focus on achieving value for the tax-payers money and on supporting the UK economy. We are a UK Small Business, paying all our taxes in the UK and operating in full compliance with UK Tax regulations. We are members of the TechUK industry body, volunteering time via our seat on their Justice and Emergency Services Committee to help to define and deliver best practice in work between the Digital & Technology industry and government. We are signatories to the UK Government Small Business Commissioner’s Prompt Payment Code. Meaning we commit to paying our supply chain within 30 days and have never yet failed to do so, even when we ourselves have faced delays in our payments. Our company principles include sharing knowledge and building capability with our customers’ internal teams. This can be seen in our “Insource Transition Support” service published on G-Cloud. Helping our customers insource and develop their internal teams will drive upskilling and job creation within our public sector customers. We have a defined standard business process to actively seek out opportunities for savings and cost avoidance for our customers in everything we do. This process has resulted in savings and cost avoidance of over £10M in the last 3 years, saving our customers more than we have cost them while we have also delivered all of our contracted scope. We have also created new jobs in our business during the Covid 19 pandemic and continue to collaborate effectively with our customers remotely through their choice of tooling and onsite following all current Covid guidance.
Tackling economic inequality

Tackling economic inequality

Through Technology are committed to fighting economic inequality. As a modern business without strong geographic ties, our hiring policy is to prioritise recruitment from areas of high social deprivation as identified in the Department for Levelling Up, Housing and Communities' English Indices of Deprivation). At present, 40% of our staff are from these areas and as our business grows, so will this percentage, ensuring that most of the tax-payer money spent on our services ends up in the local UK communities that need it the most. We are an equal opportunities employer that recognises and actively seeks out the benefits of diverse and inclusive teams to our business, to our customers and to wider society.
Equal opportunity

Equal opportunity

We are an equal opportunities employer that recognises and actively seeks out the benefits of diverse and inclusive teams to our business, to our customers and to wider society. This is built into our policies, procedures and contracts, and lived day to day. We have worked to remove any bias from our organisational processes, including subconscious bias where it may exist. An example is that the first stage of our recruitment process is anonymised, minimising the impact of any potential bias in CV and Application evaluation. We are signatories to the Armed Forces Covenant and seek proactively to recruit ex-forces personnel, overcoming some of their challenges in returning to civilian life. Our recruitment process for opportunities is intentionally designed to be accessible and open to all. Our teams working through G-Cloud are diverse and include people from different parts of the UK, age groups, ethnic origin, gender, disability and faith.


Through Technology’s defining characteristic is the quality of our people, so we take well-being very seriously and have a number of measures in place to support the well-being of our staff and people they work with. Despite our relative small size, we have a board member responsible for staff wellbeing and a number of policies and processes which we live every week to maintain it. Examples include: Providing private health cover for all employees, offering time out for voluntary work in our local communities (including current staff acting as school governors, volunteering careers guidance in schools, acting as community representatives and teaching practical philosophy/life skills), funding a qualified Mental Health First Aider within the business, fostering a culture that welcomes private or public discussion of mental health and well-being (including open discussion of our CEO’s personal experiences). We also care about the well-being of those we work with in our supply chain, our customers, and their third-party suppliers. If we identify any well-being or stress-related issues with colleagues outside our organisation, then we handle these sensitively through the appropriate process or channel.


£300 a unit a day
Discount for educational organisations

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at Tell them what format you need. It will help if you say what assistive technology you use.