COEFFICIENT SYSTEMS LTD

Artificial Intelligence (AI), Machine Learning (ML) and MLOps

Coefficient’s bespoke AI service enhances organisational efficiency through cutting-edge Machine Learning and Artificial Intelligence technologies. We build, deploy and optimise cloud-based AI solutions, integrating advanced tools like predictive analytics and natural language processing. Our expertise extends to continuous monitoring and refinement through ML Ops, ensuring optimal performance and strategic insights.

Features

• Expertise in AI libraries including Keras, TensorFlow, and PyTorch.
• Advanced cloud-based AI deployment using Google Cloud ,AWS & Azure.
• Model interpretability using open tools such as ELI5 and Fairlearn.
• Expertise in ML for predictive analytics and operational analysis.
• Predictive model development using Bayesian models in Python and PySpark.
• Optimisation with XGBoost and other ML techniques for insights.
• Comprehensive MLOps support, user training on MLFlow and product management.
• Flexible cloud platform integration for ML deployment and scalability.
• MLOps framework implementation ensures performance and solution integrity.
• Coefficient's feature stores reduce model drift, maintaining ML model accuracy.

Benefits

• Address policy issues with AI for enhanced efficiency and governance.
• Develop scalable models for automated decisions using refined statistical methods.
• Cleanse diverse data formats using automated, cloud-based technological tools.
• Transform PoCs into production-grade services, mitigating investment risk effectively.
• Build high-performing teams in collaborative, multi-stakeholder environmental settings.
• Agile methodologies facilitate rapid responses to evolving project requirements.
• Derive actionable insights with extensive governmental AI and ML expertise.
• Offer modular, scalable cloud technology tailored for client-specific needs.
• Diverse, interdisciplinary team provides comprehensive AI, ML, and MLOps solutions.

£475 to £1,600 a unit a day

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at john.sandall@coefficient.ai. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

486257958366559

Contact

John Sandall
02080640144
john.sandall@coefficient.ai

Planning

• Planning service: Yes
• How the planning service works: At Coefficient, our multidisciplinary team leverages data science, machine learning, and AI to innovate solutions such as trading algorithms and predictive analytics for healthcare. Initiating with Discovery assessments, we dive into your data, identifying actionable insights and shaping tailored strategies. We meticulously evaluate data quality and collaborate to pinpoint the most effective data science applications.; ; Our deployment plans ensure that cloud-based tools align seamlessly with operational needs, enhancing problem-solving with AI and ML. ; ; Our agile, stakeholder-driven approach utilises extreme programming, promoting iterative progress and adaptivity throughout the project lifecycle. We offer a complete methodology that integrates software and hosting solutions tailored to your business requirements.; ; Guiding strategic cloud adoption, our services use industry-specific insights and an MLOps framework to optimise continuous delivery. We assess environmental compatibility and dependencies for smooth cloud migration, supported by expert consultancy and advanced tools.; ; We also harness generative AI to automate content creation, personalise customer experiences, and innovate product design. This includes automated writing, image generation, and data simulations. ; ; Advanced analytics capabilities like sentiment analysis and image recognition, robust cybersecurity measures, and empowering training sessions are provided.; ; Our dedication to R&D integrates the latest AI and ML advancements, ensuring your competitive edge.
• Planning service works with specific services: No

Training

• Training service provided: Yes
• How the training service works: Coefficient excels in delivering AI and machine learning training tailored for a broad spectrum of sectors, preparing teams with state-of-the-art, cloud-based data science techniques. Our educational offerings are crafted to empower professionals at all levels, from leadership aiming to spearhead AI initiatives to analysts transitioning towards data science expertise.; ; We emphasise active, real-world learning, collaborating closely with our clients to apply the latest data science approaches within cloud platforms and promoting self-reliance in skill acquisition. Our customised training plans consider individual team dynamics and objectives, seamlessly blending peer-to-peer learning, digital courses, and hands-on workshops to suit varying complexities and needs.; ; Our comprehensive training syllabus includes foundational knowledge, application-focused group exercises, detailed manuals, post-training support, and specialised sessions for experts. We cater to every learner by providing materials in easy-to-use digital formats, ensuring accessibility and convenience.; ; To validate the effectiveness of training, we conduct rigorous post-training evaluations that test the practical application of skills. These assessments are crafted to be impervious to AI assistance from tools like ChatGPT, ensuring participants gain a profound, actionable grasp of the concepts. This method fosters confidence in their acquired data science capabilities and ensures they can implement these skills effectively within their organisations.
• Training is tied to specific services: No

Setup and migration

• Setup or migration service available: Yes
• How the setup or migration service works: At Coefficient, we possess extensive expertise in guiding organisations through the transition to cloud-based data science workflows, from migrating web applications to designing data/system architectures like data warehouses. Our skill set encompasses the end-to-end migration process, ensuring a seamless shift from restricted physical environments to secure cloud deployments, suitable even for sensitive sectors.; ; Our solutions are tailored to your specific requirements, incorporating robust disaster recovery models, deployment plans, and migration schedules, focusing on maintaining high availability and connectivity. We strongly emphasise implementing rigorous security and privacy measures in line with regulatory standards to safeguard data integrity and adhere to retention policies.; ; Leveraging our practical experience, we excel in setting up efficient data engineering solutions, including data pipelines and ETL processes, to prepare and cleanse data across various sources. We employ automated data cleaning and validation tools to ensure data readiness for data science projects.; ; Whether transitioning between cloud providers or moving from on-premises to cloud infrastructure, our team facilitates a smooth and strategic transition, equipping clients with the knowledge and tools for a future-proof, cloud-centric operation.
• Setup or migration service is for specific cloud services: No

Quality assurance and performance testing

• Quality assurance and performance testing service: Yes
• How the quality assurance and performance testing works: At Coefficient, quality assurance is integral to our AI and ML project lifecycle, centred around an iterative testing methodology.; ; We devise comprehensive test plans after an in-depth analysis of both functional and non-functional requirements, scrutinising application code, compliance, performance, security, and privacy with automated and manual tests. Continuous testing and performance tracking enable meticulous calibration of AI and ML solutions to ensure operational proficiency.; ; We are committed to precision and transparency in reporting, as demonstrated by our extensive A/B testing regimen. These tests establish definitive criteria for success, allowing for accurate evaluation of the improvements and impacts of various AI models under different conditions.; ; Our expertise in data quality and governance assures structural integrity, pivotal for the seamless performance of cloud-based solutions and adherence to strict standards of responsiveness and reliability.; ; Proactive risk management practices ensure our AI and ML solutions are robust, scalable, and in line with client goals. Our approach includes early issue identification and timely mitigation, cementing our commitment to delivering top-quality, reliable AI and ML solutions.

Security testing

• Security services: No

Ongoing support

• Ongoing support service: Yes
• Types of service supported:
  • Buyer hosting or software
  • Hosting or software provided by your organisation
  • Hosting or software provided by a third-party organisation
• How the support service works: Our ongoing support is designed to enhance operational excellence and ensure the effectiveness of deployed machine learning models and AI applications. We offer extensive support across various services, including model monitoring, performance tuning, retraining, prompt optimization, bug fixes, and security updates. Our proactive approach involves monitoring for performance degradation and data drift, with regular updates and optimisations provided to maintain model accuracy and relevance.; ; Clients can efficiently submit support requests through our ticketing system, guaranteeing timely issue resolution. Our Service Level Agreements (SLAs) are tailored to meet diverse client needs, including options for 24/7 support to address critical issues. Although our primary focus is on AI models and applications developed by Coefficient, we also consider support for third-party models on a case-by-case basis.; ; Building on our robust training methodology, we provide post-training mentorship and conduct regular system maintenance, continuously updating our practices based on the latest advancements in AI and ML technologies. This comprehensive support framework ensures ongoing learning and adaptation, enabling your team to stay competitive and well-supported as it harnesses the power of AI and ML. Through these initiatives, we aim to maximise your investment and uphold the highest standards in your data-driven projects and innovations.

Service scope

• Service constraints: Support is offered remotely unless specifically contracted with the client organisation to provide on-site. The support desk operates during normal office hours from 0900 to 1730, although emergency cover can be agreed upon.

User support

• Email or online ticketing support: Email or online ticketing
• Support response times: Our service desk is available from 09:00 to 17:30 GMT, Monday to Friday, excluding UK Bank Holidays. During these hours, we provide real-time support to address any queries or issues.
• User can manage status and priority of support tickets: No
• Phone support: Yes
• Phone support availability: 9 to 5 (UK time), Monday to Friday
• Web chat support: No
• Support levels: We offer various support options:; ; 1. Standard Support: Offered during business hours, Monday-Friday, excluding bank holidays; includes phone, email, general inquiries and troubleshooting at no extra cost.; ; 2. Premium Support: Provides 24/7 support for continuous global operations, adding round-the-clock access to our standard offerings.; ; 3. Dedicated Technical Manager: Assigned during onboarding for a smooth transition and as a point of contact for escalated concerns.; ; 4. Graduated Response Levels:; - Level 1 (Critical): Immediate response within 1 hour for urgent operational issues.; - Level 2 (High): Response within 4 hours for severe impacts.; - Level 3 (Medium) and Level 4 (Low): Response within 24 hours for non-critical issues.; ; 5. Proactive Support: Customer Support Engineers provide ongoing monitoring and maintenance to anticipate and resolve potential issues.; ; 6. Enhanced and Custom Support: Customisable packages including dedicated platform engineers, software developers, and technical account management based on specific client needs. ; ; Our structured support ensures efficient resolution and high client satisfaction, with clear escalation paths and guaranteed response times.

Resellers

• Supplier type: Not a reseller

Staff security

• Staff security clearance: Conforms to BS7858:2019
• Government security clearance: Up to Security Clearance (SC)

Standards and certifications

• ISO/IEC 27001 certification: No
• ISO 28000:2007 certification: No
• CSA STAR certification: No
• PCI certification: No
• Cyber essentials: Yes
• Cyber essentials plus: No
• Other security certifications: No

Social Value

• Social Value:

  Social Value

  • Fighting climate change
  • Tackling economic inequality
  • Equal opportunity
  • Wellbeing

  Fighting climate change

  Our services integrate machine learning tools to optimise energy usage in data centres. We actively participate in open-source projects that apply data science & engineering to climate change research and mitigation strategies, promoting environmental sustainability. Additionally, our remote service and workshop options reduce the need for travel and paper-based materials, supporting energy-efficient practices in digital training environments.

  Tackling economic inequality

  We facilitate economic equality by providing scholarships and tailored training opportunities to underrepresented and economically disadvantaged groups (through our sponsored initiative, 'Humble Data'), enhancing their career prospects and access to the tech industry.

  Equal opportunity

  Coefficient is deeply committed to diversity and inclusion, as evidenced by our co-founding of the DEI-focused non-profit "Humble Data". We actively look to recruit candidates from underrepresented backgrounds for technical and leadership roles and support their career progression through mentorship and sponsorship initiatives.

  Wellbeing

  We are committed to the mental health and wellbeing of our employees and trainees. Our support services include subscriptions to mindfulness apps and access to confidential counselling, ensuring a supportive and inclusive learning and working environment. This commitment extends to all our programs, fostering an environment where individuals can thrive both professionally and personally.

Pricing

• Price: £475 to £1,600 a unit a day
• Discount for educational organisations: No

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at john.sandall@coefficient.ai. Tell them what format you need. It will help if you say what assistive technology you use.