Expert Digital Professional Support Service
Customers often require expert support planning and delivering major transformation programmes such as Cloud implementations. We provide support including digital marketing, digital communications, digital projects, website design and development, content creation and management, social media strategies, UX design, CRM and Email.
Features
- Digital development, marketing and communications support
- Digital project management and development
- Website design and development, content creation and management
- Social media strategy consultancy
- UX design, CRM and email
- Qualified professional experts including PRINCE2, Agile, APMG Change Management Practitioners
- Rapid deployment of specialist teams
- Flexible engagement model
Benefits
- Value for money, cost effective solutions
- Working alongside your teams to optimise solutions
- Understanding you organisation and values to share your passion
- Open and honest collaborative approach
- Inclusive teams promoting diversity
Pricing
£400 to £1,250 a unit a day
Service documents
Request an accessible format
Framework
G-Cloud 14
Service ID
4 8 6 5 0 7 3 0 7 4 3 4 5 1 1
Contact
The Talent Set
Victoria Dhillon
Telephone: 020 3821 6023
Email: hello@thetalentset.co.uk
Planning
- Planning service
- Yes
- How the planning service works
- We will work with your internal teams throughout the project lifecycle providing digital strategy input, digital communications support and digital project planning.
- Planning service works with specific services
- No
Training
- Training service provided
- No
Setup and migration
- Setup or migration service available
- Yes
- How the setup or migration service works
- We will support the migration or transition process with digital experts across a wide range of domains including project management, marketing and communications, design and development, websites and social media, UX design and CRM and email.
- Setup or migration service is for specific cloud services
- No
Quality assurance and performance testing
- Quality assurance and performance testing service
- No
Security testing
- Security services
- No
Ongoing support
- Ongoing support service
- No
Service scope
- Service constraints
- We have no significant constraints.
User support
- Email or online ticketing support
- No
- Phone support
- Yes
- Phone support availability
- 9 to 5 (UK time), Monday to Friday
- Web chat support
- No
- Support levels
- Customers can engage with our specialists during standard office hours. By arrangement, they can also engage out of hours.
Resellers
- Supplier type
- Not a reseller
Staff security
- Staff security clearance
- Other security clearance
- Government security clearance
- Up to Baseline Personnel Security Standard (BPSS)
Standards and certifications
- ISO/IEC 27001 certification
- No
- ISO 28000:2007 certification
- No
- CSA STAR certification
- No
- PCI certification
- No
- Cyber essentials
- No
- Cyber essentials plus
- No
- Other security certifications
- No
Social Value
- Social Value
-
Social Value
- Fighting climate change
- Equal opportunity
Fighting climate change
We are committed to minimising our impact on the planet. We operate a hybrid/remote model wherever possible together with using locally based consultants to minimise unnecessary travel, maximising our use of voice and video conferencing. We operate a paperless office, with electronic systems for timesheeting and invoicing.Equal opportunity
We are strong supporters of equal opportunities, diversity and inclusion. We undergo diversity, discrimination, and inclusion training and raise awareness within our team and continuously review our policies and processes to ensure we encourage diversity and inclusion in the best way possible. When selecting new associates, we conduct equal, fair, and inclusive sourcing processes, considering diversity and inclusion at every stage of our process. Through our processes and mentoring program, we are working to bring more underrepresented groups into the industry and particularly into leadership and senior roles.
Pricing
- Price
- £400 to £1,250 a unit a day
- Discount for educational organisations
- No