North PB Limited

Internet of Things Enabling Service

Design and implementation of enabling networks and technology to support the Internet of Things and make possible the delivery of smart buildings, campuses, military bases and cities.

Features

• Design of secure enterprise grade LoRaWAN network
• Secure integration with existing infrastructure
• Centralised and/or distributed monitoring and control
• Technology agnostic
• Open systems that don’t lock clients into proprietary solutions
• Wide range of cost-effective IOT sensors
• IoT Ecosystem
• Secure by Design, adherence to JSP604/ JSP440

Benefits

• Cost effective, standardised connectivity for sensors and devices
• Eliminates proliferation of IoT networks
• Supports multiple use cases and sensor types
• Technology agnostic approach enables best fit to customer requirements
• Mitigates supplier lock-in and ensures standardisation
• Improved IoT ecosystem and organisational efficiency
• Investment costs can be spread over multiple use cases
• Faster benefits realisation

£307 to £694 a unit a day

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at tenders-pb@north.tech. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

486649419638348

Contact

Paul Cairney
03338001111
tenders-pb@north.tech

Planning

• Planning service: Yes
• How the planning service works: Our subject matter experts work with clients to understanding their existing technology, security, application and commercial environments to plan and design IoT networks. ; We help clients plot a course through the typical challenges of blurred boundaries between building managers, estates managers, FM providers, physical security, cyber security and IT and recommend pragmatic solutions.
• Planning service works with specific services: No

Training

• Training service provided: No

Setup and migration

• Setup or migration service available: Yes
• How the setup or migration service works: IoT enables data from myriad sources to be collected, shared, stored and analysed using cloud-based systems and applications.
• Setup or migration service is for specific cloud services: No

Quality assurance and performance testing

• Quality assurance and performance testing service: Yes
• How the quality assurance and performance testing works: As part of the design service we produce predicted RF coverage plots to determine the network topology. This provides a baseline against to prove performance

Security testing

• Security services: Yes
• Security services type:
  • Security risk management
  • Security design

Ongoing support

• Ongoing support service: Yes
• Types of service supported:
  • Hosting or software provided by your organisation
  • Hosting or software provided by a third-party organisation
• How the support service works: North have a 24x7x365 ITIL Service Desk. From here all client incidents are logged with the Service Desk either by telephone or email and given a unique reference number which the client is advised, then logged and time stamped electronically to ensure accuracy of reporting. The system will record all updates and closures; calls are also monitored and have automatic escalation triggers for calls approaching SLA deadlines.

Service scope

• Service constraints: None

User support

• Email or online ticketing support: Email or online ticketing
• Support response times: Response time are aligned to our service levels aligned to the network P1 - 4hrs P2 - 8hrs P3 - Next Business Day
• User can manage status and priority of support tickets: Yes
• Online ticketing support accessibility: None or don’t know
• Phone support: Yes
• Phone support availability: 9 to 5 (UK time), Monday to Friday
• Web chat support: No
• Support levels: North provide our customers with support 5 days a week, 8hrs per day for technical issues on the connection to the network. This is provided through our Service Desk and Network Operations Centre where we have technical resources available either remotely or an engineer to site to support the network. North can provide 24x7 support to organisation if required at an additional cost which would be aligned to the specific requirement North allocate a technical account manager to each customer to assist with the onboarding and ongoing use of the network and the associated use cases

Resellers

• Supplier type: Not a reseller

Staff security

• Staff security clearance: Conforms to BS7858:2019
• Government security clearance: Up to Security Clearance (SC)

Standards and certifications

• ISO/IEC 27001 certification: Yes
• Who accredited the ISO/IEC 27001: BSI
• ISO/IEC 27001 accreditation date: 23/07/2021
• What the ISO/IEC 27001 doesn’t cover: Anything unrelated to the design, installation and maintenance of Information Technology or Telecommunication systems and solutions.
• ISO 28000:2007 certification: No
• CSA STAR certification: No
• PCI certification: No
• Cyber essentials: Yes
• Cyber essentials plus: Yes
• Other security certifications: No

Social Value

• Social Value:

  Social Value

  Fighting climate change

  Fighting climate change

  We have pledged to meet Net Zero by 2040 and take our responsibilities in environmental stewardship seriously. We’re firmly committed to embracing sustainability across every area of our business, the communities we work in and the wider world.; ; Much of our work is about helping our clients create smarter places. Often that is about using new technologies to optimise systems, reduce energy use, and manage resources more effectively. But we work on our own impact as well, whether it’s environmental, social or governance.; ; We’re working to reduce our emissions through effective energy, waste and supply chain activities and to transition to a more sustainable fleet. The adoption of electric and hybrid vehicles and the implementation of sustainable transport practices will support us in our commitment to achieve Net Zero.; Our waste management strategy commits us to the principles of the circular economy, and we work proactively with partners to reduce single-use materials, promote recycling, and explore opportunities for repurposing waste materials. We evaluate our supply chain annually to ensure alignment with our standards, and we work with them to create environmental improvements and build positive social value in the delivery of projects.; We’re committed to ensuring that our progress is regularly checked and validated by independent external adjudicators.; ; Through the Carbon Disclosure Project, we annually report on our carbon emissions, climate-related risks and opportunities, and our strategies for managing and reducing our environmental impact. This comprehensive reporting allows stakeholders to assess our performance and progress over time.; ; The EcoVadis Silver Medal demonstrates our strong performance in ESG practices across various aspects of our operations. The places us in the top 15% of organisations, and 92nd percentile of all companies assessed. This recognition reflects our ongoing efforts to integrate sustainable practices into our business.

Pricing

• Price: £307 to £694 a unit a day
• Discount for educational organisations: No

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at tenders-pb@north.tech. Tell them what format you need. It will help if you say what assistive technology you use.