SWEETHAVEN COMPUTERS LIMITED
inTRUST Security Operations Centre (SOC)
inTRUST Security Operations Centre (SOC) is an outsourced solution powered by Datto (RocketCyber), designed to proactively detect, respond to, and remediate critical cyber security incidents for inTEC Group customers. It leverages both automated and manual approaches.
Features
- Continuous monitoring for suspicious or malicious behaviour across networks.
- Incident detection, investigation, containment, reporting, and recovery.
- Use of MITRE ATT&CK for analysis and defensive gap identification.
- Isolation of compromised devices and deletion of malicious files.
- Recommendations for improving security posture based on incident findings.
- Integration with Autotask, RMM, and inTRUST security for streamlined operations.
- Access to helpdesk specialists focused on SOC operations.
Benefits
- Reduced impact of P1/P2 incidents on helpdesk and escalations.
- Improved detection and response to cyber security threats.
- Minimised operational disruption and financial losses from incidents.
- Alignment with industry standards and regulatory compliance.
- Enhanced organisational reputation through proactive threat management.
- Resource efficiency: L1/L2 engineers handle tickets, L3+ for escalations.
Architecture roles
Enterprise architect
| £1,250.00 |
|
| £1,450.00 |
|
| £1,450.00 |
|
| £1,450.00 |
|
Network architect
| £850.00 |
|
| £1,050.00 |
|
| £1,250.00 |
|
Security architect
| £1,250.00 |
|
| £1,450.00 |
|
| £1,450.00 |
|
Solution architect
| £1,250.00 |
|
| £1,450.00 |
|
| £1,450.00 |
|
| £1,450.00 |
|
| £1,450.00 |
|
Technical architect
| £1,250.00 |
|
| £1,450.00 |
|
| £1,450.00 |
|
| £1,450.00 |
|
| £1,450.00 |
|
Chief digital and data roles
Chief technology officer
| £1,600.00 |
|
Cyber security roles
Cyber security audit and assurance
| £1,450.00 |
|
| £1,450.00 |
|
Cyber security governance and risk management
| £1,450.00 |
|
| £1,450.00 |
|
| £1,450.00 |
|
Cyber security monitoring
| £1,450.00 |
|
| £1,450.00 |
|
| £1,450.00 |
|
Cyber security incident response
| £1,450.00 |
|
| £1,450.00 |
|
| £1,450.00 |
|
Cyber security vulnerability management
| £1,450.00 |
|
| £1,450.00 |
|
| £1,450.00 |
|
Cyber security testing
| £1,450.00 |
|
| £1,450.00 |
|
| £1,450.00 |
|
Cyber security secure design
| £1,450.00 |
|
| £1,450.00 |
|
| £1,450.00 |
|
Data roles
Data analyst
| £850.00 |
|
| £1,050.00 |
|
IT operations roles
Application operations engineer
| £650.00 |
|
| £850.00 |
|
| £1,050.00 |
|
| £1,250.00 |
|
Business relationship manager
| £850.00 |
|
| £1,050.00 |
|
| £1,250.00 |
|
Change and release manager
| £850.00 |
|
| £1,050.00 |
|
| £1,250.00 |
|
Command and control centre manager
| £650.00 |
|
| £850.00 |
|
| £1,050.00 |
|
| £1,250.00 |
|
End user computing engineer
| £650.00 |
|
| £850.00 |
|
| £1,050.00 |
|
| £1,250.00 |
|
| £1,250.00 |
|
IT service manager
| £650.00 |
|
| £850.00 |
|
| £1,050.00 |
|
| £1,250.00 |
|
Incident manager
| £1,050.00 |
|
| £1,250.00 |
|
Infrastructure engineer
| £650.00 |
|
| £850.00 |
|
| £1,050.00 |
|
| £1,250.00 |
|
| £1,250.00 |
|
Infrastructure operations engineer
| £650.00 |
|
| £850.00 |
|
| £1,050.00 |
|
| £1,250.00 |
|
| £1,250.00 |
|
Problem manager
| £850.00 |
|
| £1,050.00 |
|
Service desk manager
| £650.00 |
|
| £850.00 |
|
| £1,050.00 |
|
| £1,250.00 |
|
Service transition manager
| £850.00 |
|
| £850.00 |
|
| £1,050.00 |
|
| £1,250.00 |
|
Product and delivery roles
Business analyst
| £650.00 |
|
| £850.00 |
|
| £1,050.00 |
|
| £1,250.00 |
|
Delivery manager
| £650.00 |
|
| £850.00 |
|
| £1,050.00 |
|
| £1,250.00 |
|
Digital portfolio manager
| £650.00 |
|
| £850.00 |
|
| £1,050.00 |
|
| £1,250.00 |
|
Product manager
| £650.00 |
|
| £850.00 |
|
| £1,050.00 |
|
| £1,250.00 |
|
| £1,250.00 |
|
Programme delivery manager
| £1,250.00 |
|
Quality assurance testing (QAT) roles
Quality assurance testing (QAT) analyst
| £650.00 |
|
| £850.00 |
|
| £1,050.00 |
|
| £1,250.00 |
|
Test engineer
| £650.00 |
|
| £850.00 |
|
| £1,050.00 |
|
| £1,250.00 |
|
Test manager
| £1,050.00 |
|
| £1,250.00 |
|
Software development roles
Development operations (DevOps) engineer
| £650.00 |
|
| £850.00 |
|
| £1,050.00 |
|
| £1,250.00 |
|
| £1,050.00 |
|
| £1,250.00 |
|
| £1,250.00 |
|
| £1,450.00 |
|
| £1,450.00 |
|
Frontend developer
| £650.00 |
|
| £850.00 |
|
| £1,050.00 |
|
| £1,250.00 |
|
| £1,250.00 |
|
| £1,450.00 |
|
Software developer
| £650.00 |
|
| £850.00 |
|
| £1,050.00 |
|
| £1,250.00 |
|
| £1,250.00 |
|
| £1,450.00 |
|
| £1,450.00 |
|
| £1,450.00 |
|
| £1,450.00 |
|
User-centred design roles
Technical writer
| £850.00 |
|
| £1,050.00 |
|
Non-mandatory Standards and certifications
-
ISO/IEC 27001 certification
-
No
-
ISO 28000:2022 certification
-
No
-
ISO 9001 certification
-
Yes
-
Who accredited the ISO 9001 certification
-
Citation ISO Certification
-
ISO 9001 accreditation date
-
Tuesday 11 August 2020
-
What the ISO 9001 doesn’t cover
-
As part of the inTEC Group, Sweethaven Computers Limited ISO9001 Certification encompasses all operations within the Group.
-
Quality management systems (QMS)
-
Yes
-
CSA STAR certification
-
No
-
PCI certification
-
No
-
Cyber essentials
-
Yes
-
Please provide your Cyber Essentials Certificate Number
-
7aef14e0-4f7a-4aa1-8e06-b8d0e4103241
-
Cyber essentials plus
-
Yes
-
Please provide your Cyber Essentials Plus Certificate Number
-
50bb8126-b00b-4fc6-b23e-9ce959b7460b
-
Other security certifications
-
Yes
-
Any other security certifications
-
- IASME Cyber Assurance Level 1
- IASME Cyber Assurance Level 2
- IASME Quality Principles
- Cyber Essentials Plus Certification Body
- Cyber Essentials Certification Body
- IASME Cyber Assurance Certification Body
Social value
-
Section B - Commitment for Future: Delivery
-
-
Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.
Policy Outcome 1: Fair work: That offers fair wages and good working conditions. Help people get a job, stay in work, and progress in their careers, with good employment opportunities across the country. Notes: Where there is a large proportion of labour costs in the contract, commercial teams should consider MAC in Outcome 1 as a priority
-
Providing opportunities for, and measuring and monitoring of, staff workforce conditions over time, including employee engagement, involvement in decision-making and satisfaction and adapting to any changes in the results, with clear processes for acting on issues identified
-
Plans to engage the contract workforce in deciding the most important workplace issues to address
-
Monitoring of employee engagement rates (by protected characteristic) and, where necessary, the development of actions to ensure all voices are heard across the diversity of the workforce
-
Activities that support an environment where staff are educated about, and feel empowered to, address their physical wellbeing
-
Activities that support an environment where staff are educated about and feel empowered to report and address bullying and harassment
-
Payment of more than the National Minimum Wage or National Living Wage (as appropriate) to the contract workforce
-
Entitlement to sick pay for the contract workforce, with provision in place for any staff who do not meet the earnings threshold for statutory sick pay, payment of sick pay from day one of absence and payment of staff on the contract workforce who are off sick a replacement income of 100% of their usual earnings for as long as possible
-
Understanding of in-work progression issues affecting the market, industry or sector relevant to the contract, and in the supplier’s own organisation and those of its key sub-contractors
-
Measures to support in-work progression to help people in the contract workforce, to move into higher paid work by developing new skills relevant to the contract
-
Support for educational attainment relevant to the contract, including training schemes that address skills gaps and result in recognised qualifications
-
Volunteering opportunities for staff
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Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.
Policy Outcome 2: Skills for growth: Supporting growth sectors and addressing skills gaps.
-
Support for educational attainment relevant to the contract, including training schemes that address skills gaps and result in recognised qualifications
-
Delivery of apprenticeships, supported internships and T Level industry placement opportunities (Level 2, 3 and 4+) in relation to the contract
-
Mission: Break down barriers to opportunity: By reforming our childcare and education systems, to make sure there is no class ceiling on the ambitions of young people in Britain
Policy Outcome 6: Employment and training: For those who face barriers to employment
-
Understanding of the issues affecting inequality in employment, skills and pay in the market, industry or sector relevant to the contract, and in the supplier’s own organisation and those of its key sub-contractors. Measures to tackle inequality in employment, skills and pay in the contract workforce
Service documents
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