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Labscape Ltd

Accessibility User Testing with Disabled Participants

An accessibility consultant conducts user testing with participants with a variety of disabilities and assistive technologies to assess how accessible a cloud-based service actually is.

We recommend that prior to conducting an expert review, technical (WCAG) accessibility testing is conducted and any issues are fixed.

Features

  • Participants include people with visual, mobility and cognitive impairments
  • Demographic profiles can be general or highly specific
  • Test report with impact analysis and actionable results
  • Senior accessibility consultants have 10+ years' experience
  • Testing conducted remotely
  • Sessions are live streamed and video recordings are provided immediately
  • Testing can be conducted on desktop PCs and mobile devices
  • Suitable for any development methodology including agile or waterfall
  • Complies with GDS accessibility testing requirements

Benefits

  • Assess legal compliance with the Equality Act (formerly the DDA)
  • Comply with UK Government and EU accessibility requirements
  • Extend the reach of your service to the maximum audience
  • Protect your reputation against bad public relations
  • Provides 'real world' assessment of the service's accessibility

Pricing

£1,000 to £1,000 a unit a day

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at steve.green@labscape.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

4 8 8 0 8 1 8 5 4 7 7 0 0 9 8

Contact

Labscape Ltd Steve Green
Telephone: 0800 612 2787
Email: steve.green@labscape.co.uk

Planning

Planning service
No

Training

Training service provided
Yes
How the training service works
We provide a wide range of accessibility training courses including assistive technologies and accessible document creation and testing.
Training is tied to specific services
No

Setup and migration

Setup or migration service available
No

Quality assurance and performance testing

Quality assurance and performance testing service
Yes
How the quality assurance and performance testing works
We provide a comprehensive range of accessibility testing services including WCAG audits, assistive technology testing, user testing with disabled participants and document testing.

Security testing

Security services
No

Ongoing support

Ongoing support service
No

Service scope

Service constraints
On-site working is limited to London and south east England.

User support

Email or online ticketing support
Email or online ticketing
Support response times
09:00 to 17:00 Monday to Friday
1 hour response time.
User can manage status and priority of support tickets
No
Phone support
Yes
Phone support availability
9 to 5 (UK time), Monday to Friday
Web chat support
No
Support levels
Support is provided by senior consultants (SFIA level 5).

Resellers

Supplier type
Not a reseller

Staff security

Staff security clearance
Other security clearance
Government security clearance
Up to Developed Vetting (DV)

Standards and certifications

ISO/IEC 27001 certification
No
ISO 28000:2007 certification
No
CSA STAR certification
No
PCI certification
No
Cyber essentials
No
Cyber essentials plus
No
Other security certifications
No

Social Value

Social Value

Social Value

Equal opportunity

Equal opportunity

All staff work from home, making it possible for us to recruit staff who would be unable to travel to an office or who have neurodiverse conditions that make working in an office challenging or impossible.

We allow totally flexible working hours to accommodate staff with childcare responsibilities and medical conditions such as chronic fatigue and light sensitivity.

Pricing

Price
£1,000 to £1,000 a unit a day
Discount for educational organisations
No

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at steve.green@labscape.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.