Skip to main content

Help us improve the Digital Marketplace - send your feedback

OfficeLabs Ltd

SharePoint Online Intranet Development

SharePoint Online modern intranet development utilising SharePoint modern site templates and out-of-the-box Microsoft tools and services. Microsoft enterprise information architecture utilising SharePoint Home site, Hub sites, Communication sites. Integration of SharePoint Intranet within Microsoft Teams using Viva Connections. Intranet staff engagement strategy, planning and best practices.

Features

  • Central hub for news and events via a Home site
  • Structured information sharing through Directorate Hub sites
  • Operational sites dedicated to specific needs
  • Team sites for project and collaborative areas
  • Viva Connections intranet integration with MS Teams
  • Retention labels and policies deployed
  • Security groups and permission configuration
  • Document management improved with advanced tagging and taxonomy
  • Fully integrates with Microsoft 365 Apps for enhanced productivity
  • Option of MS Teams or SharePoint focused approach

Benefits

  • Fast deployment of a SharePoint intranet
  • Simplifies the publishing of news and events
  • Designs the intranet with organisational branding
  • Facilitates enhanced communication using SharePoint's social features
  • Ensures compliance with Microsoft standards and best practices
  • Ensure full mobile access to the intranet for on-the-go productivity
  • Incorporate analytics to track user engagement and content effectiveness
  • Provide multilingual support for global team collaboration
  • Facilitate real-time document collaboration and communication within SharePoint
  • SharePoint as a CMS for managing and publishing web content

Pricing

£950 to £1,600 a unit a day

  • Education pricing available

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at hello@officelabs.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

4 8 9 4 8 6 9 8 7 2 0 1 2 6 7

Contact

OfficeLabs Ltd Graham Bidwell
Telephone: 01392 24 0 365
Email: hello@officelabs.co.uk

Planning

Planning service
Yes
How the planning service works
OfficeLabs employs a structured approach to align solutions with operational goals and technical requirements.

Initial Consultation: We begin by understanding client needs and challenges to tailor our approach effectively.

Requirements Gathering: Through interviews and surveys, we collect comprehensive functional and technical requirements.

Solution Designing: We design tailored information architectures, proposing an appropriate intranet based on scalability, security, and compliance needs.

Technology Demonstrations: Live demonstrations of proposed solutions are provided to help clients visualise the operational impact.

Risk Assessment and Mitigation: We identify potential risks and offer detailed strategies for mitigation.

Cost Analysis: A transparent breakdown of all costs involved in setup, migration, and ongoing operations is provided.

Project Roadmap Creation: We draft a detailed implementation roadmap outlining key milestones and timelines.

Change Management and Training: Plans for organisational change include comprehensive staff training to ensure smooth transitions.

Compliance and Security: All plans adhere to relevant compliance requirements and security standards to protect data integrity.

Post-Implementation Review: Post-implementation, we conduct thorough reviews and provide ongoing support to ensure continued success.
Planning service works with specific services
Yes
Hosting or software services the planning service works with
  • Microsoft 365
  • SharePoint Online
  • Microsoft Teams
  • Information Management as a Service

Training

Training service provided
Yes
How the training service works
OfficeLabs provide extensive training for cloud software and hosting services, tailored to accommodate different learning preferences and organisational needs. Our training methodologies include:

Train-the-Trainer Approach: A train-the-trainer model, we empower designated 'champions' within your organisation who can then pass on their knowledge to other users. This training is available both remotely and onsite, ensuring flexibility and accessibility.
Classroom-Based Training: We offer traditional classroom-based training sessions conducted by certified training partners or our own qualified internal staff. These sessions are designed to provide hands-on, interactive learning experiences.
Self-Service Training Resources: For continuous learning and convenience, we curate a comprehensive collection of training materials. These resources support self-service and on-demand training, allowing users to learn at their own pace.
Learning Pathways Integration: We integrate Microsoft Learning Pathways into your intranet, providing a seamless access point for ongoing educational content and updates relevant to your cloud solutions.
Our training services are designed to ensure users are proficient with their new cloud technologies, enhancing productivity and ensuring a smooth transition to new systems.
Training is tied to specific services
Yes
Services the training service works with
  • Microsoft 365
  • SharePoint Online
  • Microsoft Teams

Setup and migration

Setup or migration service available
Yes
How the setup or migration service works
OfficeLabs service provides comprehensive support to buyers planning to migrate to the cloud or transition between cloud services.

Migration Strategy Development: We develop a migration strategy aligned with the buyer's business objectives and technical requirements, including an assessment of existing infrastructure to determine the most efficient migration path.

Environment Assessment and Planning: We assess the current environment to identify workloads and data suitable for migration, ensuring compatibility and optimal performance in the cloud.

Data Migration Services: Specialising in secure data transfer, we ensure all data is migrated effectively and safely, minimising downtime and data loss risks.

Data and Workload Migration: We support the migration of data and workloads, including re-platforming, re-hosting, or refactoring as necessary.

Training and Support: Comprehensive training is provided for the buyer’s team on new cloud technologies and systems, ensuring smooth adaptation and operation.

This structured approach provides a secure and seamless transition to the cloud, tailored to meet each buyer’s specific needs and objectives, thus enhancing business performance through effective use of cloud technologies.
Setup or migration service is for specific cloud services
Yes
List of supported services
  • Microsoft 365
  • SharePoint Online
  • Microsoft Teams
  • Microsoft Azure

Quality assurance and performance testing

Quality assurance and performance testing service
Yes
How the quality assurance and performance testing works
OfficeLabs provide comprehensive quality assurance and performance testing services. Our approach leverages Microsoft's robust out-of-the-box functionality, using a low code/no code strategy to streamline development and reduce complexity. Here’s how we ensure high-quality outcomes:

Proof of Concept Deployments: Initial testing is conducted via proof of concept deployments within a controlled environment. This controlled setting allows for thorough evaluation of functionality and early detection of issues without impacting live systems.
User Acceptance Testing (UAT): Following initial tests, further UAT is performed. We engage 'champions'—key users who test the system in scenarios that mimic real-world operations. This phase helps validate the solution’s effectiveness and user-friendliness.
Production Environment Release: Only after successful UAT do we proceed to a full release in the production environment. This staged approach ensures that any potential disruptions are minimised and that the system is fully operational and optimised for performance upon deployment.
Ongoing Support and Iteration: Post-deployment, we continue to support and refine the application, responding to user feedback and evolving requirements to enhance system performance and reliability.
This methodical process guarantees that all solutions are not only functional but also align with the specific needs and expectations of our clients, ensuring seamless integration and operation.

Security testing

Security services
Yes
Security services type
  • Security strategy
  • Security risk management
  • Security design
  • Security audit services

Ongoing support

Ongoing support service
Yes
Types of service supported
  • Hosting or software provided by your organisation
  • Hosting or software provided by a third-party organisation
How the support service works
Standard support is 0900-1700, Monday to Friday, excluding English public holidays and weekends. We will respond within one hour of receiving a request. Our support team are experienced cloud support engineers. Optional maintenance and support package is priced at 25% of the overall project cost per year with a 1-year minimum commitment.

Service scope

Service constraints
The only constraints are those imposed by the technology itself (SharePoint Online). Best practice and adherence to performance may limit the complexity of some elements that by their nature are resource hungry. We work closely with you to engineer a robust and feature rich environment that will deliver against requirements.

User support

Email or online ticketing support
Yes, at extra cost
Support response times
Standard support is 0900-1700, Monday to Friday, excluding English public holidays and weekends. We will respond within one hour of receiving a request. Our support team are experienced cloud support engineers. Optional maintenance and support package is priced at 25% of the overall project cost per year with a 1-year minimum commitment.
User can manage status and priority of support tickets
Yes
Online ticketing support accessibility
WCAG 2.1 A
Phone support
Yes
Phone support availability
9 to 5 (UK time), Monday to Friday
Web chat support
No
Support levels
Standard support is 0900-1700, Monday to Friday, excluding English public holidays and weekends. We will respond within one hour of receiving a request. Our support team are experienced cloud support engineers. Optional maintenance and support package is priced at 25% of the overall project cost per year with a 1-year minimum commitment.

Resellers

Supplier type
Not a reseller

Staff security

Staff security clearance
Other security clearance
Government security clearance
Up to Developed Vetting (DV)

Standards and certifications

ISO/IEC 27001 certification
No
ISO 28000:2007 certification
No
CSA STAR certification
No
PCI certification
No
Cyber essentials
Yes
Cyber essentials plus
Yes
Other security certifications
No

Social Value

Social Value

Social Value

  • Fighting climate change
  • Covid-19 recovery
  • Tackling economic inequality
  • Equal opportunity
  • Wellbeing

Fighting climate change

OfficeLabs are a Cloud-based IT solutions provider who deliver modern, effective IT solutions that can be accessed from anywhere with a connection to the internet.

We provide flexible working solutions for our customers and our people that enable people to reduce their carbon consumption.

Many of our people live considerable distances from our Head Office and our customer locations, and our solutions ensure that business can be conducted without the need for travel.

Transport accounts for 21% of carbon emissions in the world, with road transport comprising 75% of that total. Covid lockdown restrictions reduced UK carbon emissions from transportation by 19%.

Our solutions – as exemplified by our working practices, provide both the mechanism and proof that flexible working IT solutions can make a significant contribution towards fighting climate change by enabling our people and our customers to reduce their need for travel and energy intensive office space.

Covid-19 recovery

OfficeLabs are a Cloud-based IT solutions provider who deliver modern, effective IT solutions that can be accessed from anywhere with a connection to the internet.

During Covid-19 lockdown, OfficeLabs saw a steady increase in custom from organisations who needed to implement the remote-working solutions we use and supply.

During that period, OfficeLabs increased its permanent workforce by 25% and utilised contractors for workstreams that offered only short-term prospects.

Since the end of Covid-19, OfficeLabs has increased its permanent employee numbers by 400%, doubling the workforce in the past 18 months alone.

Some of the greatest aspects to our business, is that we have been able to provide permanent employment for three groups of people who are most affected by barriers to employment:

those with disabilities and other chronic conditions for whom commuting would have been a barrier to work;

those living in rural communities and not served by public transport or good road networks, and

parents of school-aged children, for whom child arrangements may be either non-existent or beyond economic viability.

OfficeLabs solutions promote the same ethos and capability to our customers so that they may be able to retain or recruit employees who might otherwise have been unduly impacted by Covid-19.

OfficeLabs are able to demonstrate the value and efficiency of our work model and technology by using the products and services we supply.

Our technology helps UK and international organisations provide viable employment opportunities to those who for whom outdated systems and working practices prevented flexible employment according to their circumstances.

Tackling economic inequality

OfficeLabs are a Cloud-based IT solutions provider who deliver modern, effective IT solutions that can be accessed from anywhere with a connection to the internet.

During Covid-19 lockdown, OfficeLabs saw a steady increase in custom from organisations who needed to implement the remote-working solutions we use and supply.

During that period, OfficeLabs increased its permanent workforce by 25% and utilised contractors for workstreams that offered only short-term prospects.

Since the end of Covid-19, OfficeLabs has increased its permanent employee numbers by 400%, doubling the workforce in the past 18 months alone.

Some of the greatest aspects to our business, is that we have been able to provide permanent employment for three groups of people who are most affected by barriers to employment:

those with disabilities and other chronic conditions for whom commuting would have been a barrier to work;

those living in rural communities and not served by public transport or good road networks, and

parents of school-aged children, for whom child arrangements may be either non-existent or beyond economic viability.

OfficeLabs solutions promote the same ethos and capability to our customers so that they may be able to retain or recruit employees who might otherwise have been unduly impacted by Covid-19.

OfficeLabs are able to demonstrate the value and efficiency of our work model and technology by using the products and services we supply.

Our technology helps UK and international organisations provide viable employment opportunities to those who for whom outdated systems and working practices prevented flexible employment according to their circumstances.

Equal opportunity

OfficeLabs are a Cloud-based IT solutions provider who deliver modern, effective IT solutions that can be accessed from anywhere with a connection to the internet.

With our Head Office based in Exeter, Devon, OfficeLabs are acutely aware that it can be difficult recruiting and retaining people whose personal circumstances may provide barriers to employment.

Our IT solutions enable us to recruit and retain the people we need because of their capabilities regardless of their (protected) characteristics or personal circumstances.

Our recruitment practices are based on capability and potential. We undertake all necessary background checks to ensure our people are not vulnerable to nefarious activities.

People who might normally be excluded from employment or face insurmountable barriers to employment and/or progression are provided with flexibility, resources and support that they or their circumstances need to fulfil their potential.

Our employment practices and IT remote-work solutions reduce personal, economic, environmental and social costs of working from a fixed location far from home.

In 2020, we recruited our first person with multiple disabilities from a demographic that struggle with gaining and retaining employment, and with their input we became a Disability Confident Employer in 2022.

Since 2021, OfficeLabs has doubled its workforce and seen it’s proportion of people with disabilities and/or from disadvantaged or minority groups increase to over 37%.

Our approach to employee development is one of continual improvement, and we provide all our people with access to an array of training resources, and we fully encourage other developmental opportunities, such as charitable and voluntary work, and involvement in workstreams that complement their role and ambitions within the company.

With more than 50% of our employees coming from demographics known to be under-represented in our industry, OfficeLabs is proud to be an equal opportunities employer.

Wellbeing

OfficeLabs are a Cloud-based IT solutions provider who deliver modern, effective IT solutions that can be accessed from anywhere with a connection to the internet.

OfficeLabs live and breathe the technology we implement for our customers: our people use the same technology to work from locations and in a manner that is appropriate for them.

With our Head Office based in Exeter, Devon, OfficeLabs are acutely aware that recruiting and retaining valued people who live across the UK and work remotely can exacerbate issues such as loneliness and feelings of disconnect for some people.

For many years, OfficeLabs have convened regular online meetings with all our people to counteract the reality of home-based work, and we expanded those to twice-weekly in 2022: the first is primarily work-focused, and the second is primarily social – a virtual water/tea/coffee meeting point.

The Senior Leadership also conduct regular one-to-one discussions with all staff to ensure their wellbeing is met and provide support whenever needed.

In 2021, OfficeLabs launched an annual company gathering that comprised events to involve all our people in developing the strategy and plans, and activities to foster camaraderie and develop healthy inter-personal relationships.

We also listened to our people and re-engaged facilities that enabled home-based employees to work from other locations to overcome feelings of isolation when they need.

In 2022, OfficeLabs introduced a health package for our people that includes access to emotional and psychological health services, and we introduced a pre-Christmas holiday event that brings our people together in a hearty activity that places non-technical people with technical people in light-hearted competition.

In 2024, we launched an events series called “Connected Futures” that demonstrates to other organisations how we and they can implement modern IT solutions in a people-centric manner.

Pricing

Price
£950 to £1,600 a unit a day
Discount for educational organisations
Yes

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at hello@officelabs.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.