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RED KITE BPM LTD

Documentum Implementation and Migration Services

Redkite BPM provides digital services for Documentum applications in development, upgrade, support, migration, integration. Red Kite supports cloud based document management services for Documentum suite of products and can migrate into and out of Documentum.

Features

  • Case management, document and records management.
  • Scan, OCR and Full Text Indexing.
  • Information management compliance BIP0008.
  • Fast data upload from Documentum into Office365 / SharePoint Online.
  • Metadata ,dictionary and Taxonomy management.
  • Search and Security Optimisation.
  • Microsoft technology integration - SharePoint, Office 365, Outlook.
  • Document transformation services.
  • Faster, more cost effective and accurate than traditional translation services.

Benefits

  • Increased ROI as a result of migration tailored to requirements.
  • Fast reliable migration of records/documents from Documentum.
  • Process efficiency increase by up to 25%
  • Improved FTE Utilisation by at least 20%
  • High Performance/High Availability solutions with no scheduled downtime
  • Reduce development time by about 30%
  • XCP Composition platform - requires minimal to no coding.
  • Business continuity during migration through incremental migration.

Pricing

£275.00 to £1,250.00 a unit a day

  • Education pricing available

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at andrew.watchman@redkitebpm.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

4 9 0 2 6 7 5 7 2 9 1 5 2 7 2

Contact

RED KITE BPM LTD Andrew Watchman
Telephone: 07476001022
Email: andrew.watchman@redkitebpm.co.uk

Planning

Planning service
Yes
How the planning service works
We provide a comprehensive service from cradle to grave.
Our consultants support you through Business Analysis, Solution Architecture design, implementation and rollout planning.
Planning service works with specific services
Yes
Hosting or software services the planning service works with
  • Business Process Management
  • Case Management
  • Customer Relationship Management
  • Decisioning and Marketing

Training

Training service provided
No

Setup and migration

Setup or migration service available
Yes
How the setup or migration service works
Our consultants perform a detailed study of the AS-IS and the SHOULD-BE environments. They then produce a detailed design of any changes required to the existing application to be deployed in the new cloud environment. Our consultants implement those changes and migrate the application to the cloud platform of choice with particularly careful consideration given to data migration.
Setup or migration service is for specific cloud services
No

Quality assurance and performance testing

Quality assurance and performance testing service
Yes
How the quality assurance and performance testing works
We use both automation and manual testing methods to assure quality. We typically use Selenium for automation testing and JMeter / Neoload for performance testing, but other options are available.

Security testing

Security services
No

Ongoing support

Ongoing support service
Yes
Types of service supported
  • Buyer hosting or software
  • Hosting or software provided by your organisation
  • Hosting or software provided by a third-party organisation
How the support service works
We support BPM and Case Management related Software services on cloud. These could either be Buyer hosted software or a Third party hosted software.

Service scope

Service constraints
No.

User support

Email or online ticketing support
No
Phone support
Yes
Phone support availability
9 to 5 (UK time), Monday to Friday
Web chat support
No
Support levels
We provide application support at three levels: Level1 support : Level 1 support provides resolution to minor issues within an application Level2 support: Level 2 support will provide a secondary resolution function and management of solution configuration Level3 support: The Level 3 support will provide advanced technology diagnosis and resolution. The cost of each level of support is subject to different parameters per contract; e.g. the size of application, the hours of support required etc.

Resellers

Supplier type
Not a reseller

Staff security

Staff security clearance
Other security clearance
Government security clearance
Up to Security Clearance (SC)

Standards and certifications

ISO/IEC 27001 certification
No
ISO 28000:2007 certification
No
CSA STAR certification
No
PCI certification
No
Cyber essentials
No
Cyber essentials plus
No
Other security certifications
No

Social Value

Social Value

Social Value

Wellbeing

Wellbeing

Red Kite understands the importance of mental well being of employees and following measures have been taken to promote well being:

1. Create an employee community through regular group meetings and experience sharing
2. Regular 1-2-1 interactions with the SLT for employees to understand mental well being
3. Private Health insurance for all employees
4. Take-a-break policy where employees are mandated to avail annual leaves through sponsored travels and vacations
5. Promote employee referrals to create a healthy employee community in Red Kite

Pricing

Price
£275.00 to £1,250.00 a unit a day
Discount for educational organisations
Yes

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at andrew.watchman@redkitebpm.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.