Skip to main content

Beta Help us improve the Digital Marketplace - send your feedback

Roadmapping Technology Ltd

Implementation and support for Innovation Management solutions

Guidance and support for implementing Sopheon SaaS Enterprise Innovation Management Software in the Nuclear Sector. Our Business consultants will introduce Best Practices throughout the implementation. Governance, Assurance, Strategic Planning, Roadmapping, Portfolio Optimisation, Gated Process. Project Management and Idea Management are the main business areas supported from Strategy through to Execution.

Features

  • Initial planning and agreement of criteria for measuring success
  • Workshops to engage stakeholders in a common approach and timetable
  • Workshops to agree Best Practices and process definitions
  • SaaS configuration services to mirror company structure and terminology
  • Supports Governance, Compliance, Assurance and Sanction for Gated Process
  • Liaising and planning with existing IT services where appropriate
  • Overseeing the User Acceptance Testing process
  • Running hands-on training workshops
  • Providing first line support and liaising with the software vendor
  • Regular review meetings to ensure ongoing iterative enhancements

Benefits

  • Experienced Nuclear industry consultants minimise risks at every stage
  • Facilitation services engage your team in supporting your vision
  • Practical assistance to ensure a rapid implementation
  • Regular reviews to ensure continual improvement and enhancements
  • Enable Management to make better accurate data based decisions
  • Wide industry experience in Nuclear, Energy and Aerospace & Defence
  • Experienced facilitation in the creation of Strategic Roadmapping processes
  • Create reports and dashboards to satisfy Nuclear Regulatory requirements

Pricing

£1,400 to £1,650 a unit a day

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at chrisct@roadmappingtechnology.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

4 9 1 0 3 2 9 0 0 5 7 5 0 0 6

Contact

Roadmapping Technology Ltd Chris Creighton Thomas
Telephone: 01494 616006
Email: chrisct@roadmappingtechnology.com

Planning

Planning service
Yes
How the planning service works
Experienced industry consultants provide support throughout the implementation lifecycle from planning to adoption and live running.

Facilitated workshops are run with key stakeholders to ensure common "buy-in" to the vision, objectives and timescale for the project.
Agreed criteria are also set to measure the business success of the implementation on an on-going basis.

Liaison with existing IT services or cloud hosting organisations as required to enable a smooth transition.

Recommendations are made for Governance and Assurance at each stage in conjunction with appropriate members of your team.
Planning service works with specific services
Yes
Hosting or software services the planning service works with
  • Software from Sopheon
  • Claritas Solutions for hosting services
  • In-House or Preferred Cloud supplier such as Microsoft Azure

Training

Training service provided
Yes
How the training service works
End user training consists of one day hands on workshops typically for a maximum of 12 users per session. This can be repeated, but is often taken over at some stage by the customer after a "train the trainer" workshop.
Training is tied to specific services
Yes
Services the training service works with
Accolade Innovation Management Software from Sopheon

Setup and migration

Setup or migration service available
Yes
How the setup or migration service works
The migration process is planned and developed specifically for each project. Software tools are used to automate many aspects of data transfer. It is often a good practice to take the opportunity of performing validation routines to highlight errors and omissions in existing data sets. Not only does this improve the data quality, but gives users more confidence in the new system. The procedures are tested fully before the final migration of live data to the new system and suitable backups retained. This work may also be undertaken in phases if appropriate.
Setup or migration service is for specific cloud services
No

Quality assurance and performance testing

Quality assurance and performance testing service
Yes
How the quality assurance and performance testing works
We assist our customers to carry out validation testing of data during the data transfer stage to improve the quality of information in the new system. Advice is also available to help assess the performance and response times achieved after migration.

Security testing

Security services
No

Ongoing support

Ongoing support service
Yes
Types of service supported
  • Hosting or software provided by your organisation
  • Hosting or software provided by a third-party organisation
How the support service works
We supply application technical and user support on a first line basis. This is normally 9.00 to 5.30 weekdays excluding public holidays. Additional coverage can be arranged to meet specific requirements including multi-national locations.
The main application supported is Accolade Enterprise Innovation Management software from Sopheon.

Service scope

Service constraints
Normal support is provided between 9.00 and 5.30 weekdays excluding public holidays. Out of normal service hours cover can be arranged on a case by case basis.
On-site support is available if necessary or by arrangement outside the terms of our standard agreement.

User support

Email or online ticketing support
Email or online ticketing
Support response times
Between 4 hours and 24 hours dependent on severity. Weekend support is only by special arrangement at an additional cost and is generally not required.
User can manage status and priority of support tickets
No
Phone support
Yes
Phone support availability
9 to 5 (UK time), Monday to Friday
Web chat support
No
Support levels
Standard telephone and email support is provided during normal hours 9.00 to 5.30 weekdays UK time excluding public holidays. Additional cover may be provided by agreement at an additional cost.
An account manager is provided for all customers under contract.

Resellers

Supplier type
Reseller providing extra features and support
Organisation whose services are being resold
Sopheon for Software and Claritas Solutions for cloud hosting services

Staff security

Staff security clearance
Other security clearance
Government security clearance
Up to Security Clearance (SC)

Standards and certifications

ISO/IEC 27001 certification
No
ISO 28000:2007 certification
No
CSA STAR certification
No
PCI certification
No
Cyber essentials
Yes
Cyber essentials plus
No
Other security certifications
Yes
Any other security certifications
BPSS

Social Value

Social Value

Social Value

  • Fighting climate change
  • Covid-19 recovery
  • Wellbeing

Fighting climate change

The system can be used to measure and improve sustainability within the organisation to help combat the climate change.

Covid-19 recovery

The software integrates with mainline systems such as Microsoft365, Teams and Google G Suite to enable people to work from home or in a hybrid environment. This has been particularly helpful in enabling people to work effectively during their recovery period from Covid 19 and other illnesses.

Wellbeing

The system supports users and automates some of their most tedious tasks to save them time and effort. It also identifies errors in existing data during the onboarding period, which gives users more confidence in the data and allows them to make better decisions. This gives them more pride in their work which is very helpful for wellbeing.

Pricing

Price
£1,400 to £1,650 a unit a day
Discount for educational organisations
No

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at chrisct@roadmappingtechnology.com. Tell them what format you need. It will help if you say what assistive technology you use.