Radically Digital
Managed Cloud Services
AWS, GCP, AZURE, Software development
Features
- Helping choose and maintain cloud services
- Bespoke software development
Benefits
- Implement and manage EC2, Elastic Beanstalk, ECS, Lambda
- Reduce risks and manage costs
Pricing
£750 to £1,400 a unit a day
- Education pricing available
Service documents
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Framework
G-Cloud 14
Service ID
4 9 1 7 5 8 5 5 5 8 1 7 9 6 6
Contact
Radically Digital
Shane Powell
Telephone: 07985689163
Email: shane.powell@radically.digital
Planning
- Planning service
- Yes
- How the planning service works
-
At Radically Digital, we provide comprehensive guidance and support to help buyers plan and implement cloud hosting or software services. We start with a thorough needs assessment to understand the buyer's requirements, goals, and existing infrastructure. Based on this, we design a customized solution and develop a detailed implementation roadmap.
For buyers transitioning from on-premises to cloud hosting, we provide migration planning services to ensure a smooth transition. We assist in integration and customisation to align the solution with the buyer's business processes. We also offer training and knowledge transfer to empower the buyer's team to effectively utilise and manage the implemented solutions.
Prior to go-live, we conduct rigorous testing and quality assurance to validate the solution's performance and resolve any issues. During the go-live phase, we provide enhanced support and have contingency plans in place. After implementation, we offer ongoing support, maintenance, and optimization services to ensure long-term success.
By providing end-to-end planning, implementation, and support services, Radically Digital helps buyers successfully transition to cloud hosting or software services, minimising disruption and enabling them to realize the full benefits of their chosen solutions. - Planning service works with specific services
- No
Training
- Training service provided
- Yes
- How the training service works
-
At Radically Digital, we offer comprehensive training programs to empower buyers and their teams to effectively utilise and manage cloud services. Our training approach is tailored to the specific needs and skill levels of the participants, ensuring a valuable learning experience.
Our training covers a wide range of topics, including cloud fundamentals, architecture design, migration strategies, security best practices, and cost optimisation techniques. We provide hands-on labs and practical exercises to reinforce learning and help participants gain real-world experience.
For developers and IT professionals, we offer in-depth technical training on cloud platforms such as AWS, Azure, and Google Cloud. Our courses cover topics like infrastructure as code, containerisation, serverless computing, and DevOps practices. Participants learn how to design, deploy, and manage cloud-native applications, leveraging the full potential of cloud services.
For business stakeholders and decision-makers, we provide training on cloud strategy, governance, and financial management. We help them understand the business benefits of cloud adoption, develop a cloud roadmap, and establish effective governance frameworks.
Our experienced trainers combine theoretical knowledge with practical insights, sharing real-world case studies and best practices. We also offer post-training support and resources to ensure continued learning and success. - Training is tied to specific services
- No
Setup and migration
- Setup or migration service available
- Yes
- How the setup or migration service works
-
At Radically Digital, we provide comprehensive assistance to buyers migrating to the cloud or between cloud services. Our migration process begins with a thorough assessment of the buyer's current environment, including applications, data, and dependencies. We then develop a tailored migration strategy that minimises downtime and ensures data integrity.
Our team of experts guides buyers through the entire migration lifecycle, from planning to execution. We handle data migration, application refactoring, and infrastructure setup, ensuring a smooth transition. We also provide training and support to help buyers adapt to the new cloud environment.
During the migration, we employ best practices and utilize automated tools to streamline the process and reduce risks. We conduct thorough testing and validation to ensure the migrated applications and data function as expected in the target cloud environment.
Post-migration, we provide ongoing support and optimisation services to help buyers maximize the benefits of their cloud investment. We monitor performance, security, and cost-efficiency, and make recommendations for continuous improvement.
With our expertise and proven methodology, Radically Digital simplifies the complexity of cloud migration, enabling buyers to achieve a successful transition while minimising disruption to their business operations. - Setup or migration service is for specific cloud services
- No
Quality assurance and performance testing
- Quality assurance and performance testing service
- Yes
- How the quality assurance and performance testing works
-
At Rad, we offer comprehensive quality assurance (QA) and performance testing services to help buyers ensure the reliability, functionality, and performance of their software solutions. Our QA process begins with a thorough understanding of the buyer's requirements, business objectives, and end-user expectations.
We develop a comprehensive QA strategy that includes functional testing, integration testing, system testing, and user acceptance testing. Our team of experienced QA professionals creates detailed test plans, test cases, and test scripts to cover all aspects of the software solution. We employ manual and automated testing techniques to identify and report defects, ensuring a high level of quality.
For performance testing, we simulate real-world scenarios to assess the software's responsiveness, stability, and scalability under various load conditions. We use industry-standard tools and methodologies to measure key performance metrics such as response time, throughput, and resource utilisation. Our performance testing helps identify bottlenecks, optimise resource allocation, and ensure a seamless ux.
Throughout the QA and performance testing process, we provide regular reports and collaborate closely with the buyer's development team to resolve issues and implement improvements. Our goal is to deliver a high-quality, reliable, and performant software solution that meets the buyer's expectations and supports their business goals.
Security testing
- Security services
- Yes
- Security services type
-
- Security strategy
- Security risk management
- Cyber security consultancy
Ongoing support
- Ongoing support service
- Yes
- Types of service supported
-
- Buyer hosting or software
- Hosting or software provided by your organisation
- Hosting or software provided by a third-party organisation
- How the support service works
-
Our support approach is proactive, responsive, and tailored to the unique needs of each client.
We offer monitoring and support services to identify and resolve any issues promptly. Our team of certified cloud experts is available through multiple channels, including phone, email, and ticketing systems, to provide timely assistance.
We have established clear service level agreements (SLAs) that define our response times, resolution targets, and uptime commitments. We use advanced monitoring tools to proactively detect and address potential problems before they impact our clients' operations.
Our support services include incident management, problem resolution, performance optimisation, and security management. We work closely with our clients to troubleshoot issues, provide guidance, and implement best practices to ensure the stability, performance, and security of their cloud hosting and software services.
We also offer regular maintenance and updates to keep our clients' environments up to date and secure. Our team stays current with the latest cloud technologies and security practices to provide expert advice and recommendations.
Through our proactive and responsive support services, Radically Digital helps clients maximise the value of their cloud hosting and software investments, ensuring reliable and optimal performance.
Service scope
- Service constraints
- This is determined by the client needs
User support
- Email or online ticketing support
- Email or online ticketing
- Support response times
- This is dependent on client needs
- User can manage status and priority of support tickets
- Yes
- Online ticketing support accessibility
- WCAG 2.1 AA or EN 301 549
- Phone support
- No
- Web chat support
- No
- Support levels
-
1. Basic Support: Our basic support level is included with all our services and provides access to our self-service knowledge base, online documentation, and community forums. Clients can find answers to common questions, troubleshoot minor issues, and learn best practices at their own pace.
2. Standard Support: With our standard support level, clients have access to our support team during regular business hours via email and ticketing system. Our team responds to non-critical issues within a defined timeframe and provides guidance and resolution for general inquiries and technical problems.
3. Enhanced Support: Our enhanced support level offers extended support hours and faster response times. Clients can reach our support team via phone, email, and ticketing system, and we prioritise their issues based on severity. This level is suitable for clients with more complex environments or those requiring more timely assistance.
4. Premium Support: Our premium support level is designed for mission-critical applications and provides 24/7 support with the highest priority. Clients have access to a dedicated support team, proactive monitoring, and personalised guidance. We offer the fastest response times and work closely with clients to resolve critical issues and ensure business continuity.
Resellers
- Supplier type
- Not a reseller
Staff security
- Staff security clearance
- Conforms to BS7858:2019
- Government security clearance
- Up to Developed Vetting (DV)
Standards and certifications
- ISO/IEC 27001 certification
- No
- ISO 28000:2007 certification
- No
- CSA STAR certification
- No
- PCI certification
- No
- Cyber essentials
- Yes
- Cyber essentials plus
- No
- Other security certifications
- No
Social Value
- Social Value
-
Social Value
- Equal opportunity
- Wellbeing
Equal opportunity
We firmly believe that embracing diversity and promoting equal opportunity is not only the right thing to do but also a key driver of innovation, creativity, and business success.
Our approach to equal opportunity begins with our recruitment and hiring processes. We ensure that our job postings are widely advertised through diverse channels to attract candidates from various backgrounds. Our hiring teams undergo training on unconscious bias and are committed to evaluating candidates solely based on their qualifications, skills, and potential, regardless of their race, gender, age, religion, sexual orientation, or any other protected characteristic.
We have established clear policies and guidelines that prohibit discrimination, harassment, and retaliation in any form. All employees are required to adhere to these policies and participate in regular training sessions to promote a respectful and inclusive work environment. We encourage open communication and provide multiple channels for employees to report any concerns or incidents, which are promptly investigated and addressed.
To support equal opportunity, we invest in the professional development and advancement of our employees. We offer training programs, mentorship opportunities, and career development resources to help employees acquire new skills, expand their knowledge, and grow within the organization. We regularly review our promotion and compensation practices to ensure fairness and equity, and we conduct pay equity analyses to identify and address any disparities.
At Radically Digital, we understand that achieving true equal opportunity is an ongoing journey that requires continuous effort, reflection, and improvement. We regularly assess our progress, seek feedback from employees, and benchmark our practices against industry best standards. By fostering a culture of inclusivity, respect, and equal opportunity, we not only create a fulfilling work environment for our employees but also deliver better results for our clients and contribute to a more just and equitable society.Wellbeing
At Radically Digital, we prioritise the well-being of our employees, recognising that a healthy and happy workforce is the foundation of our success. We take a holistic approach to support the physical, mental, and emotional well-being of our team members.
We offer comprehensive health benefits, including medical, dental, and vision coverage, to ensure that our employees have access to quality healthcare services. We also provide wellness programs, such as fitness memberships, health screenings, and wellness workshops, to encourage healthy lifestyles and preventive care.
Recognizing the importance of mental health, we offer confidential employee assistance programs (EAP) that provide counseling, support, and resources for employees facing personal or professional challenges. We also promote a culture of open communication and encourage employees to speak up about their well-being concerns, providing a safe and supportive environment.
To promote work-life balance, we offer flexible working arrangements, such as remote work options and flexible schedules, allowing employees to better manage their personal and professional responsibilities. We encourage employees to take regular breaks, disconnect from work during off-hours, and prioritize self-care activities.
Furthermore, we foster a strong sense of community and belonging through team-building activities, social events, and employee resource groups. We celebrate diversity, promote inclusion, and create opportunities for employees to connect, collaborate, and support one another.
By investing in the well-being of our employees, we create a positive and supportive work environment that enables our team members to thrive both personally and professionally, ultimately driving the success of our organisation.
Pricing
- Price
- £750 to £1,400 a unit a day
- Discount for educational organisations
- Yes
Service documents
Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format,
email the supplier at shane.powell@radically.digital.
Tell them what format you need. It will help if you say what assistive technology you use.